Académique Documents
Professionnel Documents
Culture Documents
Aim To gather opinions from a variety of healthcare additional teaching duties and the patients being
professionals in Birmingham and the Black Country as treated in the new teaching settings. Interviewees also
to the potential impact of converting 2 district general identified several organisational effects relating to the
hospitals into teaching hospitals. new, established and non-teaching hospitals in the
Methods Thirty-three semi-structured interviews were locality and discussed potential impacts outside of
conducted with healthcare professionals including health care settings.
Directors of Public Health, Community Health Coun- Conclusions The majority of views expressed by partic-
cil Chief Officers, Trust Chief Executives, medical ipants were positive citing potential benefits from
directors, trust managerial and consultant staff, junior developments in teaching provision. Areas of concern
doctors and nurses. Interviewees were asked to outline generally related to the need for successful implemen-
what they felt the major impacts of the conversion to tation of the changes within clinically focused environ-
teaching status were likely to be. ments rather than to the effects of teaching per se. The
Results Five main thematic areas were identified from impacts consequent to the reconfiguration of district
the interviews. Three of these related to the medical general hospitals to teaching hospitals should be eval-
students receiving their clinical training in the new uated by appropriately designed longitudinal studies.
teaching hospitals, the teachers undertaking new or Medical Education 2003;37:223232
Chief Executive 1 1 1 1 4
Managers 4 2 1 0 7
Consultants 2 3 2 0 7
Medical Director 2 1 2 1 6
Junior Doctors 5 2 1 0 8
Nursing Staff 0 4 0 0 4
14 13 7 2 36
of the BCS would be. Interviewees were thereby The analysis of the written transcripts was based on
allowed to introduce topics that they felt to be the processes of decontextualisation and recontextual-
relevant. Following the initial question interviewees isation.6 That is, we sought to identify specific elements
were prompted in detail regarding issues they had of each transcript that related to the thematic structure
raised and were asked about other topics contained in of the interview, explored these in more depth and
the interview schedule. All interview topics were sought out similar elements in other transcripts
covered with each respondent but the level of detail (decontextualisation). We then established that the
was dependent on the responses given by each inter- patterns emerging from these abstracted segments were
viewee. This was felt to be the most appropriate and consistent with the context in which they were made in
productive interview format due to the multidiscipli- the original interview (recontextualisation). Thus, each
nary nature of the interviewees and the rationale for interview transcript was read in its entirety and
the study, i.e. to identify the breadth of opinion substantive statements were highlighted in accordance
regarding impacts. with a crystallisation analysis style.7 The transcripts
were then re-read and related statements were abstrac-
ted and grouped under appropriate headings guided by
Data analysis
the theoretical framework that structured the interviews
The recordings of the interviews were transcribed for (as shown in Table 2).8 Results coded under each
analysis. The transcripts were first analysed independ- heading were compared. Those statements of a similar
ently by 2 of the authors (JM and SL). Results were nature were grouped and variant or divergent codes
then compared and discrepancies in interpretation were noted. Each interviewee was given a unique study
resolved with reference to the interview transcript. number. Where quotes are presented, this number is
The results of this process were validated independ- cited.
ently by a third author (SG) who read the interview
transcripts and then the results of the analyses.
Data presentation
Effects on students The effect on medical students who receive their clinical training in the Black Country teaching hospitals
Effects on teachers The effect on those personnel undertaking new or additional teaching duties in the Black Country
teaching hospitals
Effect on patients The effects visible to patients attending the new teaching Black Country Trusts for care
Organisational effects The potential effects on new, established and non-teaching hospitals in the Black Country and
Birmingham
Wider implications The potential impacts outside of healthcare settings
continuing medical education and evidence-based hospital positions to match the expansion in student
medicine numbers if lack of career choice was not to impact
morale and motivation adversely on the future graduates morale.
workload.
Workload
Continuing medical education and evidence-based
Many of the secondary care interviewees in each of the
medicine
Trusts were concerned that the teaching would result in
The majority of interviewees felt that teaching was a heavier workloads if the teaching requirements were not
stimulus for continuing medical education and required adequately staffed and resourced. Potential sources of
clinicians to keep up to date and critically appraise additional workload included time for teaching ses-
their current practice. Teaching was also seen to be an sions, keeping up to date, extra administrative duties
impetus for the implementation of evidence-based me- and potential increases in the number of referrals to a
dicine and the clinical governance agenda. Some inter- secondary care teaching service. If additional workload
viewees went on to conclude that services, quality of care resulting from teaching and from the competing prior-
and potentially patient-centred outcomes would im- ities associated with teaching and clinical throughput
prove as a result of these influences. Other developments were not adequately resourced, it was believed that the
inherent in the implementation of the BCS such as quality of one or both of clinical workload or teaching
improvements in information technology, access to the was likely to suffer.
virtual campus learning materials and investment in
Its one thing that people are particularly anxious
educational resources were perceived to facilitate the
about because the more formalised teaching becomes
practice of evidence-based medicine. Some partici-
the more teaching there is to do and the more that
pants suggested that changes in clinical practice would
may take people away from the service aspect.
filter through both to non-teaching medical staff who
(Interviewee 21)
would be influenced by their teaching counterparts
and also to other healthcare workers such as nurses. However other respondents, whilst recognising these
potential problems, felt that appropriate support for the
introduction of undergraduate teaching, for example
Morale and motivation
through the provision of additional teaching monies
Virtually all of the interviewees who commented on and consultants posts would mitigate any adverse
staff morale and motivation felt that teaching was effects on workload.
enjoyable for staff, and would act as a new source of
motivation and add variety to everyday work. If
Effects on patients
teaching status improved the ability of the Trust to fill
vacant positions this was also seen as a positive Most comments regarding influences on the doctor)
influence on staff morale. The corollary, however, was patient relationship were positive, suggesting that
that if teaching requirements were not adequately patients would benefit from the presence of undergra-
resourced and overall workload was thus increased, duate trainees. Interviewees thought that patients
this could have a negative impact on staff morale. would be generally enthusiastic about their role in the
Interviewee 36 felt this was a possibility; teaching process and being able to contribute to the
education of future doctors. The extra time and
It doesnt take long for people to work out their
information from the extended consultation required
SIFT or teaching increment is not filtering through
to accommodate teaching would enhance patient sat-
to them and they still have to work just as hard and
isfaction. Students were also felt to be an additional
still doing their teaching as well (Interviewee 36)
source of patient information:
It was also suggested by participants in the estab-
I think it is probably generally beneficial. There are a
lished Birmingham teaching hospital and by one DPH
few patients who object to students and being looked
that tension may be created as a result of new teaching
at by students but quite a lot do like it, particularly
posts within both the new and existing teaching trusts if
because they often get their diseases explained
there was a disparity in the allocation of protected
better I mean there is a little bit more time if you
teaching time amongst staff. One junior doctor was also
have got students thereand also the students talk to
keen to stress the need for the number of junior doctor
the patients more and are often a source of informa- injection of Service Increment for Teaching (SIFT)
tion about the illness. I think the patients get a better monies the new status was seen as a positive influence
deal. (Interviewee 1) on funding decisions with the possibility of increased
resource allocation. It was also suggested that the
However, some participants, including one group of
hospitals would benefit from an increase in research
nurses, thought that patients may be uncomfortable
monies:
with a student present and with the number of people
present during examinations and consultations, and Well traditionally it follows doesnt it. Money follows
that this needed to be recognised. students. (Interviewee 15)
Some participants however, felt that the conversion
Institutional effects to teaching hospital could adversely affect other hospi-
tals. In particular, two participants in the established
Interviewees identified four main areas at Trust level
Birmingham teaching hospital were worried that the
that would potentially be impacted upon by the change
creation of new teaching hospitals might affect the
to teaching status. These were:
future allocation of teaching monies to their Trust, and
recruitment and retention of healthcare professionals
one CHC chief officer was concerned that the BCS may
resource allocation
impact adversely on those Black Country Trusts that
service provision subspecialisation
were not teaching hospitals with regards to future
research activity.
recruitment of staff, resource allocation and service
provision. The interviewee felt that this would have
Recruitment and retention potentially negative impacts for the catchment popula-
tions of those trusts.
Interviewees were virtually unanimous in the opinion
that the move to teaching hospital status would have a
positive impact upon the ability of the Black Country Service provision subspecialisation
Trusts concerned to recruit and retain medical staff. In
Changes in service provision and development of
addition to an expansion in the consultant base with the
specialist services were seen as a possibility. The forces
input of teaching monies, participants suggested that
initiating such changes would include the increased
the ability to recruit and retain staff within existing
consultant base and ability to provide a wider range of
positions would be greatly improved, especially within
services (including staff with particularly specialised
specialties which are difficult to recruit for. This was
interests), and the teaching hospitals as a focus for
because teaching hospital positions were perceived to
service development in the Black Country. Interviewee
be more attractive and to be of interest to candidates
1 was particularly worried that if there was excessive
with academic and research interests. Interviewee 43
subspecialisation this could reduce the accessibility to
thought that this was already having an impact:
more general services for local populations:
Its helped us already in recruiting good doctors who
The problem area is that these guys will become
want to come because there is teaching available and
specialists and start to bring work in from all over the
the good doctors encourage more good doctors and
place and the Town X residents are squeezed out by
we very much want that to continue. (Interviewee 43)
their special interests and you end up with the ivory
If students had a good experience during attachments tower medicine with the local people not getting such
at the new teaching hospitals that was seen as a potential a good service on the sort of bread and butter stuff and
impetus for them to return there for postgraduate it is certainly true that in the past that happened to
training. Two interviewees hoped that if more students parts of Birmingham who were around the teaching
from local ethnic minority communities could be recrui- hospital. (Interviewee 1)
ted to the Birmingham course, service provision could, in
the long term, become more culturally sensitive.
Research
involvement in multicentre research projects in the longer interviews than were practicable, or for a
West Midlands. However, one participant did not think narrower range of interviewees to be covered. In
that this would happen automatically and that it was addition, comparative analysis between the range of
dependent on the new teaching Trusts attracting staff professionals and settings included in the study would
with the ability to attract research funding. have necessitated a larger interview sample. Detailed
comparison of the results according to background
would be inappropriate from the data collected and has
Wider Implications
therefore not been attempted.
Most interviewees when asked about the potential For students, placements in the Black Country were
implication outside of the healthcare settings felt that felt to be beneficial, offering access to a relatively
there would be little impact on the local economy via deprived population and a less specialised case mix with
the expansion in student numbers. Participants sugges- more opportunity for hands on experience. Such beliefs
ted that although there may be some additional posts would appear to assume that the pre-existing medical
created as part of the strategy most new consultants school teaching hospitals serve less deprived popula-
would live away from deprived areas and that the scale tions, have more specialised case mix and higher
of job creation was insufficient to significantly affect student)patient ratios, so offering fewer clinical learn-
some of the wider determinants of health. ing opportunities than the new teaching units. This is
an assumption that is currently being tested by the
authors in order to make recommendations regarding
Discussion
the optimum use of hospital teaching capacity for the
In the absence of relevant evidence to assess the likely benefit of medical students.
impacts of converting two district generals to teaching Interviewees expressed concerns about the ability of
hospitals, we undertook this study in order to identify the new teaching Trusts to deliver high quality teaching
the issues that may arise following the introduction of from the very beginning of the introduction of under-
the teaching function into an NHS secondary care graduate placements. As previously discussed, other
Trust. The predicted impacts of the reconfiguration of studies have reported positive findings regarding the
services reported are likely to be relevant at other teaching quality in district general hospitals.3 However,
English universities and hospitals where similar expan- the generalisability of such findings to the situation in the
sions of undergraduate training are taking place. West Midlands, where there will be a disparity between
The interview sample was specifically designed to the experience of the new and established teaching
access a range of healthcare professionals in different hospitals in the Black Country and Birmingham in
settings with direct or indirect interest in the BCS. This delivering basic clinical (third year) training, is not clear.
was intended to enable an assessment of the widest We would suggest that the impact of the increase in
possible range of opinion, experience and potential student numbers on teaching quality should be carefully
impacts from this particular group of professionals. The monitored.
interview format was also designed in order to gain the Despite concerns about the delivery of their teaching
widest range of results from a multidisciplinary group of commitment, there was a general consensus among both
interviewees. Interviewees were given the opportunity existing and future teaching hospital staff that becoming
to consider issues prior to the interview and also to a teaching hospital would bring about improvements in
introduce topics that they felt to be pertinent at the the quality of patient care. Such a perception, however,
start. This allowed the interviews to cover issues not is not substantiated by any published literature.2,3
specifically included in the predesigned interview con- One mechanism by which interviewees believed that
tent and also allowed participants to discuss in detail teaching hospitals achieved high quality service provi-
topics which they deemed to be the most pertinent from sion was through the increased practice of continuing
their professional standpoint. medical education and adoption of evidence-based
The purposive nature of the sampling framework and medicine by staff involved in the delivery of the
the interview design allowed the investigators to iden- undergraduate curriculum. Interviewees postulated that
tify the range of potential impacts but was not designed the implementation of evidence-based medicine strat-
to enable direct comparisons of results based on egies would lead to improved clinical care and thus
professional background or involvement with the improved patient outcomes. However, whether
BCS. This is because the interview format did not evidence-based medicine is associated with improved
result in every topic being covered in the same depth quality of care at an institutional level has not yet been
with each interviewee. This would have required much established. A recent systematic review of the effective-
ness of critical appraisal teaching suggested that with the implementation of other strategies for health
although there is evidence that critical appraisal teach- within these localities. For example, communities in
ing has positive effects on participants attitudes, know- both areas are targets of the national New Deal for
ledge and skills there are gaps in the evidence as to Community policy a regeneration-orientated initiative
whether it impacts on decision-making or patient health, that seeks to bring about improvements in health
or on satisfaction. Furthermore, the authors added that through changes in the physical and socio-economic
if a benefit was seen it was unclear whether the size is environments (for example improved housing, better
large enough to be of practical significance.9 schools, tackling poverty).13 A tension may become
Even if evidence of better outcomes can be seen apparent between those interventions targeted towards
when comparing teaching with non-teaching hospitals, tackling the root causes of ill-health, and those based
we should be cautious about extrapolating the findings upon enhancing the delivery of high tech medicine.
of cross-sectional comparative studies to a single unit Furthermore the increased costs associated with teach-
experiencing organisational change over a period of ing hospitals may distort the local health economy,
time. As has been shown when comparing outcomes resulting in proportionally less spending on primary care
among high and low volume clinical units, high and community services. Such changes may impact
volume cancer units may produce better outcomes not adversely and disproportionately upon individuals al-
only because practice makes perfect but also because ready experiencing deprivation and social exclusion.
of other more subtle organisational factors.10 Similar The majority of the views expressed in this study were
factors may confound the straightforward comparison positive citing potential benefits from the developments
of teaching and non-teaching hospitals. in teaching provision. Similar benefits have been repor-
Aside from clinical outcomes, patient satisfaction is ted following evaluations of the introduction of commu-
increasingly being recognised as an important aspect of nity-based teaching; students express satisfaction with
quality of care. Studies which have explored patient their placements1416 and acquire good levels of basic
perceptions of being involved in student teaching in clinical, problem-solving and management skills.4,17
general suggest that it is a positive experience.11,12 Such General practitioners also report satisfaction with their
a belief was echoed by participants in this study. involvement in community-based teaching both from a
However, as noted by some interviewees, not all patients personal point of view (skills are sharpened and practice
enjoy being the subject of student teaching. New (and kept up-to-date) and also from the perspective of their
existing) Trusts should have clear policies in place to patients, many of whom welcome the opportunity for
respect patient wishes and to ensure all participation in longer consultations and a more detailed explanation of
teaching is voluntary and with full consent. their illness when students sit in on consultations.14,18
Comments by participants were generally positive However, concerns have been raised more recently
about the effects on the newly established teaching about the sustainability of high-quality community-
hospitals with regards to future recruitment and based teaching and in particular, the impact of increasing
retention of staff, resource allocation, service provi- student numbers within the existing infrastructure.19,20
sion specialisation and the conduct of research. The Similar concerns have been expressed in this study in
only negative comments surrounded the potential that the potential negative effects on staff were not
development of specialist services in the new teaching always related to the effects of teaching per se but rather
hospitals and accessibility issues for bread and butter to the need for successful implementation of the changes
local services and the potential to negatively affect and the accommodation of the enhanced teaching role
non-teaching hospitals within the Black Country. within clinically focused environments. Strategies to
These issues should be closely monitored in order to successfully channel change are well-documented in the
alleviate any negative consequences and to inform business literature.2123 Handy has argued for three core
similar developments elsewhere in the UK. ingredients to be central to any change management
The replacement of secondary care services with process: clarity and feedback on over-arching goals, the
teaching hospitals was generally suggested, by study acceptance of a climate of experiment with tolerance of
participants, to be a positive intervention with regard to failure; and open, full and frank communication whilst
the health care provided to local communities. recognizing the importance of territory within the
However, although intuitively appealing, this assump- organization and local ownership of ideas.21
tion may be flawed when considered within the broader The importance of Handys ingredients for the
context of health and healthcare provision. The devel- management of transition from district general hospital
opment of teaching hospitals within Sandwell and to teaching hospital maybe self-evident, but in them-
Wolverhampton raises the question of the consistency selves are no guarantors of success. The current changes