Lesson 1

Lesson 1

Understanding Device Configurations

Multiple Choice
1. Which type of profile allows a user within a corporation to use the same user profile
regardless of the computer that user is using?

a. Roaming user profile

b. Persistent user profile

c. Local user profile

d. Mandatory user profile

Answer: A

Difficulty: Medium

Section Reference: Configuring User Profiles

Explanation: A copy of a local user profile that is stored on a shared server drive, making it
accessible from anywhere on the network.

2. Which of the following is the best place to manage printers and print drivers?

a. Device Manager

b. Devices and Printers folder

c. Print Manager

d. Print Configuration Tool

Answer: B

Difficulty: Medium

Section Reference: Using the Devices and Printers Folder

Explanation: The Devices and Printers folder quickly allow users to see all the devices connected
to the computer and to configure and troubleshoot these devices. It will also allow you to view
information about the make, model, and manufacturer and give you detailed information about
the sync capabilities of a mobile phone or other mobile devices.

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3. Which of the following statements best describes the action you should take when you install
an application and the system does not boot properly?

a. You should roll back the application.

b. You should reinstall the application.

c. You should boot the system into Safe Mode.

d. You should run Windows Update.

Answer: C

Difficulty: Medium

Section Reference: Troubleshooting Problem Devices

Explanation: If the device or driver malfunction prevents the system from running properly, as
in the case of a bad graphics driver that prevents an image from appearing on the screen, you
can start the computer in Safe Mode by pressing the F8 key as the system starts.

4. In Device Manager, which of the following indicates that a device is not functioning properly?

a. A red X

b. A blue question mark inside white circle

c. A yellow warning symbol with exclamation point

d. A white circle with down arrow

Answer: C

Difficulty: Medium

Section Reference: Troubleshooting Problem Devices

Explanation: When you notice a device with the black exclamation point in a yellow triangle,
you can double-click the device to investigate the problem further.

5. Which of the following are not types of user accounts used in Windows 10? (Choose all that
apply)

a. Domain-based accounts

b. Local user accounts

c. Microsoft accounts

d. Computer centric accounts

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Answer: D

Difficulty: Medium

Section Reference: Understanding Microsoft Accounts

Explanation: Microsoft accounts enable you to synchronize your desktop across multiple
Windows 10 devices. Local user accounts are created on individual computers that are members
of a workgroup to provide access to resources on that computer. Domain-based accounts, also
called Active Directory accounts, are stored as objects on a domain controller and are used by
the operating system to identify and authenticate the user and to grant her authorization to
access specific domain resources.

6. Which of the following statements best describes the action you should take when you have
updated the device driver for a network adapter but now the adapter is not being recognized?

a. You should check to see if there is a newer driver.

b. You should roll back the driver.

c. You should reinstall Windows.

d. You should run Windows update.

Answer: B

Difficulty: Hard

Section Reference: Using Device Manager

Explanation: When you roll back the driver, you uninstall the current driver and reinstall the
previous version, returning the device to its state before you performed the most recent driver
update.

7. When you want to configure several computers to use the same desktop background and
screensaver settings, which of the following is the best way to ensure that all systems are
compliant with these settings?

a. By using Group Policy

b. By manually configuring the systems

c. By modifying the registry

d. By generating roaming profiles

Answer: A

Difficulty: Medium

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Section Reference: Understanding Group Policy

Explanation: Group Policy provides centralized management and configuration of operating

systems, applications, and user settings in an Active Directory environment.

8. Which of the following is not used to ensure all of your computers include the newest
Windows updates while still ensuring that those updates do not cause any problems for the
users? (Choose all that apply)

a. Task Scheduler

b. WSUS

c. Windows updates

d. GPOs

Answer: A, C, D

Difficulty: Medium

Section Reference: Understanding Windows Update

Explanation: You can use WSUS or System Center 2012 R2 Configuration Manager to keep your
systems updated. The advantage of using one of these two systems is that it allows you to test a
patch, schedule the updates, and prioritize client updates. Once you determine a patch is safe,
you can enable it for deployment.

Fill in the Blank

1. _____ allows you to encrypt an entire volume on a mobile computer?

Answer: BitLocker

Difficulty: Easy

Section Reference: Configuring BitLocker

Explanation: BitLocker allows you to encrypt an entire volume. Therefore, if a drive or laptop is
stolen, the data is still encrypted even if the thief installs it in another system for which he is an
administrator.

2. A user profile is a series of _____ associated with a specific user account that contains
personal documents and settings.

Answer: folders

Difficulty: Medium

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Section Reference: Configuring User Profiles

Explanation: A user profile is a series of folders, associated with a specific user account that
contain personal documents, user-specific registry settings, Internet favorites, and other
personalized informationeverything that provides a users familiar working environment. On a
Windows 10 computer, user profiles are stored in the Users folder, within subfolders named for
the user accounts.

3. _____ enable you to synchronize your desktop across multiple Windows 10 devices.

Answer: Microsoft accounts

Difficulty: Hard

Section Reference: Understanding Microsoft Accounts

Explanation: Microsoft accounts enable you to synchronize your desktop across multiple
Windows 10 devices.

4. The Control Panel is the primary configuration tool for _____.

Answer: Windows.

Difficulty: Easy

Section Reference: Configuring Control Panel

Explanation: As with previous versions of Windows, the main graphical utility to configure the
Windows environment and hardware devices is the Control Panel.

5. To protect computers against intruders and _____, you must keep your computer up-to-date.

Answer: malware

Difficulty: Medium

Section Reference: Understanding System Updates

Explanation: Because mobile devices usually contain personal and corporate information, these
devices are also targets of intruders and malware. Therefore, you need to keep the operating
system and the applications up-to-date so that security patches can be applied as they are
released.

6. The Trusted Platform Module (TPM) is a _____ that is built into a computer.

Answer: microchip

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Difficulty: Easy

Section Reference: Configuring BitLocker

Explanation: The TPM is a microchip that is built into a computer. It is used to store
cryptographic information, such as encryption keys. Information stored on the TPM can be more
secure from external software attacks and physical theft.

7. Encryption is the process of converting _____ into a format that cannot be read by another
user.

Answer: data

Difficulty: Easy

Section Reference: Configuring Drive Encryption

Explanation: Encryption is the process of converting data into a format that cannot be read by
another user. Once a user has encrypted a file, it automatically remains encrypted when the file
is stored on disk.

8. The Action Center shows important notifications related to the _____ and maintenance of
your computer.

Answer: security

Difficulty: Medium

Section Reference: Troubleshooting Problem Devices

Explanation: The Action Center shows important notifications related to the security and
maintenance of your computer. When problems occur, you will be alerted to investigate them
further.

9. Computer Management, Event Viewer, and GPO Editor are based on the _____.

Answer: Microsoft Management Console (MMC)

Difficulty: Difficult

Section Reference: Configuring Control Panel

Explanation: The MMC is one of the primary administrative tools used to manage Windows and
many of the network services provided by Windows. It provides a standard method to create,
save, and open the various administrative tools provided by Windows. When you open
Administrative Tools, most of these programs are MMC.

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Short Answer
1. For a device to operate in Windows, you must install which type of driver?

Answer: You must install a device driver for a device to operate in Windows.

Difficulty: Easy

Section Reference: Managing Devices

Explanation: To communicate with the operating system running on the computer, each device
requires a software element called a device driver. The device driver provides the operating
system with information about a specific device.

2. Which feature can be used to see the version of Windows, the name of the computer, and the
amount of memory?

Answer: You can use System Properties to see the version of Windows, the name of the
computer, and the amount of memory.

Difficulty: Medium

Section Reference: Configuring System Options

Explanation: System Properties can be used to see the version of Windows, the name of the
computer, and the amount of memory.

3. Which feature can be used to view a Windows application that has dynamic content?

Answer: You can use live tiles to view a Windows application that has dynamic content.

Difficulty: Medium

Section Reference: Configuring Device Options

Explanation: The tile for a Web browser can contain a thumbnail of the currently open Web site,
while the Messaging tile can display part of your latest incoming email. Tiles in Windows 10 that
contain this type of dynamic content are called live tiles.

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