Iwan kurniawan

Rekayasa infrastruktur memiliki sedikit

perbedaan dari upaya bidang IT lainnya dalam
kaitan pemenuhan kebutuhan evolusi yg terus
bertambah.
Evolusi Infrastruktur dipengaruhi oleh adanya
transformasi bisnis dan kebutuhan teknologi.
Sebuah infrastruktur harus dapat diukur untuk
menilai kapasitas, ketersedian, pengawasan,
efisiensi energi, kondisi daya dan panas serta
performansi.

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Figure 6-1
Sumber : Laudon, Managing Digital Firm, 2006
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Figure 2-1
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Three main categories of information
systems serve different organizational levels:
1. Operational-level systems: support
operational managers, keeping track of
the elementary activities and
transactions

2. Management-level systems: serve the

monitoring, controlling, decision-making,
and administrative activities

3. Strategic-level systems: help senior

management tackle and address strategic
issues

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 Transaction Processing Systems (TPS)

Management Information Systems (MIS)

Decision-Support Systems (DSS)

Executive Support Systems (ESS)

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 Basic business systems that serve the
operational level

A computerized system that performs and

records the daily routine transactions
necessary to the conduct of the business

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Figure 2-4
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Management level

Inputs: High volume transaction level data

Processing: Simple models

Outputs: Summary reports

Users: Middle managers

Example: Annual budgeting

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Figure 2-5
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Management level

Inputs: Transaction level data

Processing: Interactive

Outputs: Decision analysis

Users: Professionals, staff

Example: Contract cost analysis

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Figure 2-7
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 Inputs: Aggregate data

Processing: Interactive

Outputs: Projections

Users: Senior managers

Example: 5 year operating plan

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Figure 2-8
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 Top Level Management

Designed to the individual senior manager

Ties CEO to all levels

Very expensive to keep up

Extensive support staff

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Figure 2-9 20
Figure 2-13
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Figure 6-11
Sumber : Laudon, Managing Digital Firm, 2006
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