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PHONE: 9 0 3 - 4 6 1 - 1 9 0 2 E - M A I L : B KA L E XA N D E R 4 @ G M A I L . C O M

K E N D R I A A L E XA N D E R

SUMMARY OF QUALIFICATIONS
Attentive and methodical professional with 18 years progressive experience providing
effective and comprehensive support to Professionals, Department Managers and
Corporate Management
Possess a high degree of integrity, ethics and leadership
Detail oriented, able to prioritize and organize and use own initiative
Adaptable to changing situations; ability to multi-task and move quickly from one
assignment to another
Proficient in Windows, Excel, Microsoft Word, Access, Outlook, and Power Point
Proven track record of proving exceptional customer service

PROFESSIONAL EXPERIENCE

SmileBrands, Inc. 1999

2016
Orthodontics
Responsible for ensuring the efficient day-to-day management of a busy dental office.
Coordinate the negotiation and review process of contracts to ensure scope, timely
delivery and fulfillment of services.
Proficient in handling chart review and overall office routines.
Prepare confidential correspondence.
Meet all collection goals and annual financial forecast.
Prepare and maintain critical date files.
Generate reports for Corporate Management relating to contracts.
In depth knowledge of dental insurance verification and HIPPA standards and
requirements.
Assure all invoices and payments are accurate and processed timely.
Organize, file and maintain contracts, correspondence and insurance documents.
Update and maintain client database information.
Hunt County
Secretary
Qualified secretary with varied administrative work experience
Proven ability to handle and manage office environment
Possesses effective organizational skills in addition to willingness to work above
and beyond the call of duty.
Quick learner of new software applications. Accuracy
Excellent organizational skills
 Confidentiality | Planning and Time management
Initiative | Reliability | Stress tolerance | Customer-service orientation.
Willingness to work in a flexible schedule and high workload.

EDUCATION
Paris Junior College 2014 2016
Education

Texas A&M Commerce

2017-Present
Education