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November 16, 2016

Ms. Rouble Singh

Rivigo Services Pvt. Ltd.
Gurgaon, India

Subject: Application for the Heros Journey Program at Rivigo

Dear Rouble,

I am writing to you with great enthusiasm to seek the opportunity of becoming a part of Heros Journey
Program at Rivigo. I firmly believe that my ability to solve complex problems using creative thinking and
adaptability to a wide spectrum of roles combined with my team-leading skills will enable me to exceed the
expectations from the role.

Ive had a unique experience of undergoing a leadership development program at Barclays Technology, a global
finance-cum-technology firm, as well as at juggling multiple roles in Piramal Sarvajal, a 2008 startup that
impacts over 300,000 people daily. These experiences have allowed me to work at the confluence of
technology, analytics, and operations to create social impact.

At Sarvajal, I witnessed firsthand, how the power of technology could disrupt provision of clean drinking water
services even in rural areas. The mere act of mounting remote monitoring tools onto Water ATM units enabled
us to track the quality and volume of water dispensed. This created a win-win situation for all the stakeholders.

I bring in the experience of working at multiple functional roles that fall within the purview of the Heros
Journey Program. For instance, I designed a strategic business model that enabled Sarvajal to partner with CSR
agencies such as Cairn India and Nestle to provide sustainable drinking water solutions in remote villages. Ive
also led multidisciplinary teams to execute government-partnered projects with Delhi Jal Board and
Government of Himachal Pradesh.

These involvements, along with the academic exposure at ISB, have prepared me to undertake challenging roles
in unfamiliar domains. Additionally, Rivigo represents an ideal environment that provides opportunity to work
alongside multi-talented colleagues, learn new things on a daily basis, witness the impact of my efforts, and
contribute to a truly disruptive movement. Im sure that Rivigo would push me to continuously expand my zone
of comfort and bring out the best in me.

Thank you for considering my application and I hope to take this conversation forward.

Indian School of Business
CGPA: 3.8/4
Akshat -
Indian School of Business (ISB) Apr 2016 Present
Post Graduate Program in Management
Malaviya National Institute of Technology Jaipur Jun 2006 - May 2010
B.TECH. Electronics and Communication Engineering GPA: 9.05/10
Recipient of a silver medal and a 10,000 grant (2 nd out of 400) at Mondialogo Global Engineering Awards 09, organized by UNESCO
Co-founded NITians for Villages, a student-led platform for promoting technology-driven rural development, and inducted 23 members
Piramal Sarvajal | Manager, Public Private Partnerships (PPP) | Ahmedabad Apr 2013 Mar 2016
Executed a government partnered project & co-conceptualized the highest revenue generating business vertical at Sarvajal, a drinking water
based social enterprise present across 500 locations in 13 states and ranked by FastCompany as the top 10 most innovative firms in India.
Growth Strategy and Business Development
Established a Public-Private Partnership vertical that serves 10,000+ households through 6 projects, generating 15% of annual revenue
Awarded the first Water ATM based Smart City project worth 50mn by Odisha Govt., paved way for participation in 6 other cities
Awarded the Delhi Jal Boards 10-slums project: Constructed a robust financial model to ascertain bid range, outbid 7 competitors
Delineated the terms of engagement and the operational model to execute Sarvajals first consortium partnership for a 1bn project
Determined the SOPs for bid analysis and financial modelling, integrated it with ERP to reduce time-to-application from 14 to 4 days
Enabled expansion in financially infeasible and smaller villages by designing a multipronged strategic business model for CSR partners
Developed and piloted a Adopt a Community model and conducted an evaluation study to capture its impact and revenue potential
Convinced a sceptical board to create a CSR-vertical, which currently generates sales worth 40 million/yr and impacts 80,000 people
Institutionalized pre- & post-sales processes to expedite project design, acceptance and roll-out, improving customer ratings by 30%
Facilitated expansion of the flagship franchise model by 35%, impacting 50,000 people and ensuring that revenue targets are achieved
Formulated and employed a need, opportunity & feasibility based geo-planning model to plan sustainable expansion in 80+ districts
Operations and Team Building
Reduced the monthly service expenditure per franchise by 11%, ensuring sustainability of 25+ units and saving 2.5 million/year
Systematized the tracking of activity-based expenditure & pioneered a tiered service model to achieve target R/E ratio per franchise
Accelerated the process of achieving breakeven volumes (8 to 5 months) by improving sales volume by 40% at a pilot slum location
Initiated categorization of users based on daily usage to design targeted marketing schemes, replicated the success at 50 other locations
Mentored business-development associates and conducted training sessions on project costing & tender analysis for General Managers
Project Execution
Water ATM based safe drinking water project for public spaces Client: Irrigation and Public Health Dept, Govt of Himachal Pradesh
Designed an ATM-unit integrated with in-situ purification, reducing refilling and maintenance costs & saving 40% over prior models
Managed relationships with Chief Secretary (IAS), city engineers, and ground operators to define scope and perform due diligence
Led a multi-disciplinary team of 20 to implement the project, launched by the Chief Minister, across 6 cities at 83% of planned cost
Impact: Faciliated deployment of 14 standalone ATMs at bus stops, serving 10,000 people daily & generating 4 mn in sales annually
Barclays Technology Centre India | Analyst, Technology | Pune Aug 2010 Mar 2013
Among the 35 undergraduates recruited globally for the highly selective Future Leaders Development Program (FLDP)
Awards and Recognition
Received the Instant Star Award (top 2%) for automating the compliance monitoring system, reducing the process time by 47%
Achieved highest performance rating (top 15% of batch) in all three verticals during FLDP at Database, Unix and Project Management
Key Projects and Initiatives
Led a team of 4 coders and liaised with Barclays Portugal to redesign 2 applications to be Basel II compliant in 70% of budgeted time
Reduced the time required to ascertain the primary cause of an application failure by 65% by designing an interactive process tracker
Improved stakeholder satisfaction by 25% by consolidating reports pertaining to projects costs and milestones onto a single portal
Vibha | Coordinator, Action Centre | Pune Aug 2011 Mar 2013
Mobilized 25+ volunteers and organized fund raising events, both offline and online, to collect 3 million in donations within 6 months
CHIRAG | Fellow, Grassroutes | Nainital May 2010 Jul 2010
Designed and built a kitchen-waste based biogas plant for hilly regions, the pilot was later replicated successfully in 15 other villages


Hub-and-Spoke Water Model for Urban Settlements case study published by Aga Khan Foundation: Co-author Nov 2015
Co-creating solutions for Mumbais water challenges concept note by BASF: Contributor Oct 2015
Water Co-lab IIM-As First Accelerator for Water Start-ups: Participant (Selected among top 20 of 250 applicants) Dec 2015
Design for Sustainability Summit at Aga Khan Foundation: Panelist & Speaker on Rural Drinking Water Solutions Aug 2014
One Young World Zurich, Switzerland: Ambassador representing Barclays Technology Centre India Sep 2011