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Journal of Applied Psychology Copyright 198? by the American PsychoiogicaJ Association, Inc.

1987,m 72, No, 4,544-55! 0021-90IO/87/S00.75

Pay, Equity, Job Gratifications, and Comparisons in Pay Satisfaction

Leonard Berkowitz Colin Fraser and F. Peter Treasure


University of Wisconsin University of Cambridge, Cambridge, England

Susan Cochran
University of Wisconsin

In an investigation of the determinants of pay satisfaction, we held telephone interviews with 248
fully employed men in Dane County, Wisconsin, asking about their income, job satisfaction, and
other economic and demographic matters. The social and industrial-organizational psychology liter-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

ature suggests that pay satisfaction could be influenced by at least four major considerations: the
This document is copyrighted by the American Psychological Association or one of its allied publishers.

economic benefits received on the job, the extent to which earnings are regarded as fair or deserved,
comparisons with other people's pay, and noneconomic job satisfactions. Measures of these possible
determinants were established by a factor analysis of 29 items, and the index of pay satisfaction was
based on another factor analysis of 8 items. Using these factors and several demographic variables
in a multiple regression analysis, we found that three of our four types of psychological determinants
made major contributions to predicting pay satisfaction, with the most powerful set of predictors
being equity considerations, although material benefits associated with living standards and intrinsic
job satisfaction were also major predictors. Social comparisons contributed virtually nothing. Small,
significant effects were found for age, occupation, education, and past unemployment. Theoretical
implications of the findings are discussed.

Satisfaction with pay, as with the attainment of any valued ies of pay satisfaction have, for practical reasons, used limited
outcome, is likely to be a function of several different processes. segments of the work force, for example, employees of one large
At the simplest level, people could respond fairly directly to the firm or organization (e.g., Finn & Lee, 1972; Goodman, 1974;
money itself. Earnings permit them to purchase the goods and Ronen, 1986) or one type or level of employee in a variety of
services they desire, and as a consequence, the greater their in- firms (e.g., Andrews & Henry, 1963; Dyer & Theriault, 1976).
come, the stronger should be their satisfaction. In a somewhat Because of this restricted sampling, however, the generality of
more complicated manner, they might also evaluate their pay the findings is not always clear. The results conceivably might
in terms of a standard regarding these economic benefits. One apply only to a particular type of employee or organization. In
standard is a sense of equity. Are they getting what they deserve? examining the interplay of the four major types of processes in
Another standard involves social comparisons. Is their pay as wage satisfaction, it seemed desirable to us to first establish a
much as someone else's? In this case, apparently, it is not the general picture by studying a random sample of a labor force
absolute value of the earnings that is considered so much as the before undertaking more specialized studies of limited subsam-
degree to which this outcome meets the relevant standard. Yet ples. Such a procedure would permit the investigation of the
another process involves satisfaction with some other aspect of relative importance of the four psychological processes in the
their job. Positive feelings could generalize from, say, intrinsic context of a fuller set of demographic variations than has typi-
job satisfaction to their pay, or a conscious trade-off could be cally been available in previous studies. Our aim, then, was to
accepted in which one satisfaction substitutes for another. conduct an exploratory study of psychological processes and de-
As we will show, on the basis of theoretical grounds and em- mographic characteristics as determinants of pay satisfaction in
pirical evidence, it is reasonable to expect that any or all of these a random sample of full-time male workers in one labor market.
four distinguishable processes should influence people's sense We will now consider the possible psychological mechanisms
of satisfaction with their pay. To the best of our knowledge, how- in more detail. Several lines of evidence, having to do with the
ever, these four plausible determinants have not been simulta- absolute value of one's economic benefits, indicate that the
neously examined in prior research. Furthermore, many stud- greater economic and social pleasures produced by a higher in-
come can at times override other considerations, such as
whether these earnings are just or fair. According to a number
of experimental tests of equity theory, for example, many per-
This research was supported by a grant from the Vilas Foundation sons are willing to depart from principles of what is a just re-
of Madison, Wisconsin, to the first author, together with support from
turn, in order to obtain as favorable an outcome as possible for
Churchill College, Cambridge, England, to the second author.
themselves (e.g., Leventhal & Anderson, 1970). Their desire for
We wish to thank David Good, Daniel Kate, Catherine Marsh, and
Susan Salkield for their helpful comments and assistance. substantial benefits frequently outweighs their desire for an eq-
Correspondence concerning this article should be addressed to Leon- uitable return on their inputs. A number of studies (e.g., Dyer
ard Berkowitz, Department of Psychology, University of Wisconsin, & Theriault, 1976; Ronan & Organt, 1973; Schwab & Wallace,
1202 West Johnson Street, Madison, Wisconsin 53706. 1974), more directly relevant to pay satisfaction, have reported

544
PAY, EQUITY, JOB, AND COMPARISONS 545

that people's wage level significantly predicts how satisfied they social comparisons. Because of the way in which equity ideas
are with their income, even without any measurement of dis- have been linked with social comparisons, it is often assumed
crepancies from a supposedly fair level of pay. Higher earnings that these comparisons influence wage satisfactions only by
give them a greater ability to enjoy what they want out of life affecting judgments of what is a fair pay. This is an unduly re-
and are gratifying in themselves. However, it is worth noting, as strictive conception. In his pioneering study of the psychology
Motowidlo (1982) has observed, that the correlation between of status, Hyman (1942) noted that people assess their position
income level and pay satisfaction is typically fairly moderate on most social hierarchies by comparing themselves with cer-
(with the rs ranging from. 13 to .46). Frequently, other consider- tain other groups fairly directly and without considering what
ations, besides the absolute value of one's earnings, also influ- is deserved or fair. Similarly, Festinger's (1954) theory of social
ence attitudes toward satisfaction with pay. comparison processes makes no reference to fairness or justice.
The most frequently discussed of these considerations has to His formulation holds that substantial discrepancies from sim-
do with standards of justice and notions of what is a deserved ilar or attractive others will be bothersome independently of the
level of pay. As equity theorizing has long maintained (Adams, presumed fairness of the given ranking. Putting these argu-
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1965; Lawler, 1971), many individuals have some idea of what ments together, wage earners could conceivably compare their
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is a fair wage for them, and are bothered if their income does income with that of others in their social group without asking
not at least meet this minimum standard. Several writers have whether anyone's pay was just. Independently of what anyone
suggested that equity standards determine what is the lowest might deserve, they theoretically try to determine whether they
level of reward that would be regarded as fair or satisfying are getting more, the same, or less money than their reference
(Messe&Watts, 1983;Thibaut&Kelley, 1959). The greater the group, and presumably would feel bad if they saw they were
outcome above this minimum criterion, the more satisfying it earning less. What matters most is that they were not "keeping
would presumably be (Messe & Watts, 1983). up with the Joneses."
There is a major (and still unresolved) problem here, however. A fourth conceivable influence on pay satisfaction is the satis-
Equity analyses are united in assuming that dissatisfaction with faction, or lack of it, derived from other facets of the job, such
one's pay increases, the greater the wage's discrepancy from the as intrinsic satisfaction with the content of the work. One possi-
deserved pay level, but they disagree as to how much of this bility is that people engage in conscious trade-offs, sacrificing
latter standard rests on comparisons with other persons. For Ad- some possible sources of pleasure for other gratifications. It is
ams (1965), Lawler (1971), and others (e.g., Crosby, 1976; Mar- well-known, at least to academics, that the main reason we aca-
tin & Murray, 1983; Schwab & Wallace, 1974), the standard demics are not all highly paid business executives is that we
used in deciding what is a just return is based to a great extent are unwilling to give up the joys of the intellectual life and the
on social comparisonsat times with a variety of different per- creativity and autonomy involved in seeking after truth. As long
sons (see Ronen, 1986). Presumably, people judge whether the as we can retain these intrinsic satisfactions, we are happy with
ratio of their outcomes to their inputs matches the outcome to the lesser salaries of academia. Other groups of workers, with
input ratios of other persons in similar circumstances, although less exalted sentiments and less choice in the labor market,
not necessarily in the same organization (Ronen, 1986). Several might consciously reconcile themselves to relatively low pay if
lines of evidence attest to the role of these social comparisons. their hours are good and their surroundings are pleasant. An
Investigations in naturalistic settings have shown, for example, alternative to such a cognitive analysis is that there is a general-
that employees' satisfaction with their economic rewards is in- ization of feeling from one aspect of the job to another. Such
fluenced to a considerable degree by a comparison with the re- a generalization phenomenon is well-known, of course, and is
wards obtained by others (Goodman, 1974; Goodman & Fried- involved in many different domains of thought and behavior,
man, 1971; Patchen, 1961). And similarly, in a laboratory ex- including cognitive consistency (Heider, 1958), the develop-
periment, university students' sense of being unfairly paid ment of attitudes (see, e.g., Clore & Byrne, 1974), and the in-
(when they received less money than they thought they de- fluence of moods on judgments and behavior (Isen, 1984). How-
served) was exacerbated when similar others were given higher ever this phenomenon is manifested and, whatever it might be
wages (Messe&Watts, 1983). termed in any specific instance, in all of these cases the affect
Nonetheless, several theorists (e.g., Davies, 1962;Gurr, 1970; aroused by some event spreads to other salient features of the
Jaques, 1961) have proposed that judgments of what is a fair situation. If such an effect influences attitudes toward one's in-
return can also be affected by largely internal standards. In one come, the pleasure (or reinforcements) people obtain from
variation on this theme, both Davies and Gurr maintained that some aspects of their lives (such as from the intrinsic nature of
political unrest frequently arises when there is a substantial dis- their work) might color their opinion of their other life out-
crepancy between present outcomes and expectations based on comes. Feeling good about their job, they might feel good about
past outcomes, whereas in another version, Jaques (1961) ar- their pay.1
gued that wage earners base their notion of what they deserve Despite these plausible grounds for expecting that some non-
largely on characteristics of their job. Following this internal pay aspects of work would affect people's satisfaction with their
standards position, employees conceivably might believe their
job performance or any other input, such as their training and 1
This is not to say that the pleasure from the intrinsic aspects of the
experience, should determine their financial compensation job must invariably influence pay satisfaction. If the intrinsic gratifica-
somewhat independently of what others in their organization tions are not very strong or if the employees' desires for high wages and
might be getting (Dyer & Theriault, 1976; Finn & Lee, 1972). the benefits of high pay are relatively great, the generalization of feelings
There is also another kind of ambiguity regarding the role of from job to pay may not occur.
546 BERKOWITZ, FRASER, TREASURE, AND COCHRAN

earnings, very few direct empirical studies of the possibility ap- There was also a considerable range in the men's reported annual
pear to exist (e.g., Weitzel, Harpaz, & Weiner, 1977). A routine income: from about $5,400 to more than $70,000. Of the respondents,
assumption has been that wage satisfaction will be one of a 7% either refused to report or said they did not know their income. Of
those who revealed their yearly pay, approximately one half indicated
number of determinants of more general job satisfaction
that their income was about $21,000 or less, and about 14% said that
(Lawler, 1971). The possibility that aspects of job satisfaction
they had an annual income of more than $40,000.
can influence pay satisfaction has been largely ignored.
In other respects, however, the sample was relatively homogeneous.
Given all of the possibilities just discussed and the uncertain- Reflecting the racial composition of Dane County, it was virtually all
ties regarding the different processes that might be operating, it White; only 7 nonwhite respondents were included. Two-thirds of the
is clearly still too early to offer a precise theoretical model of the men were married at the time of the interview, and only about 17%
determinants of income satisfaction. We have essentially sug- had never been married. There was one other wage earner, besides the
gested that four types of factors could affect people's satisfaction respondent, in one half of the households in the sample, and about 39%
with their earnings: (a) the magnitude of the economic benefits of the men indicated that they alone had any real income.
they receive (such as the absolute value of their pay and the
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standard of living they enjoy because of their income), (b) their Interview
This document is copyrighted by the American Psychological Association or one of its allied publishers.

equity considerations (the discrepancy from the pay they think


they deserve), (c) social comparisons (that may or may not be After telling the respondents that the survey had mostly to do with
people's views about their jobs and assuring them that their replies
linked to ideas of a just wage), and (d) other satisfactions they
would be confidential, the interviewer posed some 92 questions that
obtain from work (such as their satisfaction with the intrinsic
were mostly about the respondent's perception of and attitudes toward
nature of their job). However, we cannot say which of these de-
his work and income. The interview schedule had been devised by the
terminants is most important or how they might be intercon- first two authors. Most of the questions were fixed alternative items that
nected. The present investigation is, therefore, only a prelimi- could be answered readily and quickly.2 Because of the structured na-
nary exploration. Using measures designed to tap each of these ture of the great majority of questions, one half of the interviews were
determinants, we ask whether any or all of them predict income completed in 20 min or less and about 90% took one-half hour or less.
satisfaction. In addition, we assessed the relative contributions The remaining 10% of the interviews lasted as long as one hour.
of these determinants as compared with the contributions made
by a number of standard demographic characteristics of wage Principal Measures
earners.
Incomplete data. To save as many cases as possible for the data analy-
ses, we decided to exclude only those respondents who had not answered
Method more than 10% of the questions. For those items constituting an explicit
continuum, missing data were filled in by inserting the mean on the
Sample particular measure for the missing cases. However, because every ques-
Following their standard procedure, interviewers at the University of tion did not provide such an explicit response continuum, the analyses
Wisconsin Survey Research Laboratory, in the autumn of 1981, made are based on different samples. The major regression analysis reported
1,210 telephone calls through random digit dialing and reached 768 below used 239 cases, whereas the factor analysis of the psychological
actual phone numbers in the surrounding Dane County. If there was no items involved 230 cases.
reply, interviewers called the number again until someone answered. Data reduction. The interview schedule contained questions on is-
When the connection was with a noncommercial party, interviewers sues over and above pay satisfaction and its four likely psychological
identified themselves and asked to speak to a full-time employed adult precureois. There were, however, 37 questions that appeared to relate
male over 18 years of age. (The sample was restricted to men partly to one or other of these five issues. Some data reduction was desirable.
because of limited funds and partly because of our decision not to in- First, we considered direct measures of pay satisfaction. The remaining
clude part-time workers.) There was no adult man at the number called 29 questions were then subjected to a factor analysis to determine
in 165 instances out of the 609 completed noncommercial calls; a man whether clusters of items reflecting our four conjectured psychological
was available, but not working full time, in 130 instances. If a fully em- issues could be obtained. An extracted factor was accepted only if its
ployed man was at the number but was not available at the moment, the eigenvalue was equal to or greater than one.
interviewer called back until that person could be reached. Of the 314 Pay satisfaction. Two items asked about overall pay satisfaction, and
eligible cases, 66 refused to be interviewed, resulting in a total random six items attempted to explore different aspects of wage satisfaction. All
sample of 248 interviewed respondents (i.e., 79% of those eligible). eight were subjected to a principal component analysis without rota-
The sample was quite heterogeneous, despite the fact that Dane tion. The analysis extracted one component that accounted for 66.2%
County is the seat of both the state government and a major university, of the variance. The loadings of the eight items varied from .86 to .69.
and has a decided young, middle-class composition. Most of the respon- Although some investigators (e.g., Weiner, 1980) have used measures of
dents were fairly young, although the sample as a whole had a wide different kinds of pay satisfaction, these results clearly showed that all
range of ages; almost one third were in their 30s and about 30% were 29 of the items inquiring into respondents' satisfaction with pay clustered
years of age or younger. About 19% of the men were in their 40s and the in a single component.
remaining 18% ranged from 50 to 68 years of age. Of the men inter-
viewed, 8% had not completed high school and 38% were high school
2
graduates only. One third of the men had at least a college or university Standard attitude assessment scales such as the Minnesota Satisfac-
degree, and about 10% had a professional degree (MD. DDS, JD, or tion Questionnaire were not used in this investigation because we
PhD). As another example of the heterogeneity of the sample, 38% re- wanted a relatively small number of items that would be suitable for our
garded themselves as being in either the "working" or "lower" social broad range of respondents employed in a wide variety of occupations.
class and 56% indicated that they were members of the "middle" class. We believed that some of the job and pay aspects assessed by these stan-
Only 2% did not classify themselves. dard scales could safely be ignored in the present exploratory study.
PAY, EQUITY, JOB, AND COMPARISONS 547

Table 1
Rotated Factor Loadings of Each Item

Factor and item Eigenvalue 1 2 3 4 5 6 7 8 Communality

1. Social Comparison Frequency with 7 .20


Others paid same .91 .01 .03 -.06 -.03 -.00 .03 -.02 .85
Particular groups .91 .01 -.04 -.05 -.00 .02 -.08 .02 .85
Others paid more .91 .04 -.09 -.02 -.02 .05 -.04 .02 .83
Others paid less .91 -.01 .05 -.01 .02 -.04 -.07 -.00 .84
People in other occupations .89 .02 .00 .04 -.09 .02 -.09 .07 .81
People in other organizations .88 -.04 .02 .02 .09 -.01 .05 -.04 .78
Certain other individuals .88 -.02 -.03 .05 -.03 .07 .06 .08 .77
People in same occupation .84 -.01 -.05 -.05 .09 -.05 .01 -.07 .73
People in same organization .84 -.00 -.01 .04 -.06 -.07 .14 -.03 .73
2. Intrinsic Job Satisfaction 4.14
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Work interesting -.01 .87 .01 -.01 -.19 .04 -.04 .08 .76
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Can use special abilities .03 .83 -.05 -.06 .05 -.12 -.07 .02 .76
Satisfaction with job in general -.07 .73 -.25 .02 .15 -.10 -.07 -.04 .70
Supervisors treat me well .05 .54 .20 .04 -.05 -.21 .07 .14 .48
Promotion chances good -.00 .53 .16 .05 .33 -.05 .27 -.22 .57
3. Current Inequity 1.78
Difference from deserved pay/yearly pay -.04 .10 .71 -.07 -.34 .17 .30 .15 .72
Yearly pay .13 .30 -.59 -.08 -.13 .16 .14 .09 .54
Getting pay deserved -.07 -.02 -.54 .10 .27 .20 .38 .07 .63
Unfair certain others paid same .08 .08 .51 -.01 .28 .42 -.09 -.08 .56
4. Total Household Income 1.45
Household income -.05 .01 -.02 .77 .03 .07 -.18 -.04 .64
Part-time income .01 -.04 -.02 .75 -.17 -.14 .23 .07 .66
5. Non-Pay Economic Benefits 1 . 36
Fringe benefits good .01 -.09 -.03 -.12 .77 -.07 .14 .12 .65
Job security good -.09 .17 -.07 .03 .61 -.06 -.04 .17 .52
6. Satisfaction with Work Environment 1 .28
Coworkers pleasant .08 .13 .05 .06 .06 -.76 .01 -.05 .65
Physical surroundings pleasant -.05 .11 -.02 -.03 .10 -.74 .02 .09 .65
7. Future Equity 1.27
Future chance of getting deserved pay .09 .01 .08 .21 .16 -.01 .75 -.05 .64
Unfair, certain others paid more .10 .02 .13 .32 .08 .12 -.67 -.06 .64
8. Quality of Life 1.13
Own standard life versus parents' -.07 -.02 -.08 -.01 -.02 -.06 .08 .73 .59
Work hours good .12 -.01 .20 -.02 .18 -.03 -.13 .69 .55
Satisfactory standard of living -.09 .30 -.21 .11 .11 .11 .06 .48 .52

Factor Analysis of Predictor Items factor as a measure of the respondents' satisfaction with the intrinsic
aspects of their jobs.
The factor analysis with oblique rotation of the remaining 29 items Factor 3 involved the degree to which the men viewed their current
(using the OBLIMIN option on SPSS") extracted eight factors, which in pay as inequitable. The item with the highest loading was a quantitative
total accounted for 67.7% of the variance. Table 1 summarizes these index composed of the difference between the pay they believed they
factors and lists the loadings of each item, after rotation, on the factors. deserved and their present (annual) pay divided by their annual wage.
Because we had been especially interested in the possible role played Weiner (1980) had found that this measure, which she termed relative
by social comparisons, nine items asked how frequently respondents equitable pay, correlated more highly with her index of pay satisfaction
compared their pay with others of different types. All of these questions than was the absolute difference between received and deserved pay.
entered into Factor 1, Frequency of Social Comparisons. Thus, some- However, the respondents' actual yearly pay was also related (moder-
one who claimed to make comparisons with people in his own organiza- ately negatively) to this current inequity factor, indicating that those
tion was also likely to say that he made comparisons with people in other who were relatively poorly paid tended to see their wage as unfair. The
organizations, in the same and different occupations, with those who remaining two items in this factor had to do with the extent to which
were paid more and with those paid less, and so on. Although some the men thought they were getting the pay they deserved and whether
researchers (e.g., Ronen, 1986) required their respondents to differenti- they believed it was unfair that certain other people were paid the same.
ate between comparison groups, in the light of these data it would be The next two factors were economic in nature. Factor 4, Total House-
unjustified in future research on the selection of comparison others to hold Income, consisted of the total (1981) income of all of the members
assume that different types of comparisons are necessarily mutually ex- of the men's household, as indicated in response to a direct query, plus
clusive. the amount of income said to be earned in any part-time work done by
Factor 2 was composed of five of the eight items dealing with job household members. Factor 5, on the other band, did not involve money
satisfaction. The items loading highest on this factor had to do with the directly. Based on two job-related questionswhether the fringe bene-
extent to which the work was interesting and gave the men an opportu- fits and job security were goodFactor 5 was termed Non-Pay Eco-
nity to use their own special abilities, and we therefore regarded the nomic Benefits.
548 BERKOWITZ, FRASER, TREASURE, AND COCHRAN

Table 2
Factor Correlation Matrix

Factor

1. Social Comparison Frequency .02 .09 -.02 -.02 .01 -.04 -.05
2. Intrinsic Job Satisfaction -.06 .07 .16 -.20 .16 .23
3. Current Inequity .00 -.05 .05 -.12 -.10
4. Total Household Income .04 -.02 .03 -.05
5. Non-Pay Economic Benefits -.06 .04 .05

6. Satisfaction with Work Environment -.07 -.09
7. Future Equity .10

8. Quality of Life
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Factor 6 had to do with the respondents' jobs also, but focused on the Significant effects of the demographic variables that are independent of
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work environment. The two items loading heavily on this factor were the present eight psychological factors might then indicate that addi-
the men's ratings of how pleasant were their coworkers and their job tional psychological causes other than those assessed in this study re-
surroundings. Factor 7, again, had to do with equity considerations. main to be identified. Thus, age, length of time with the present organi-
Unlike the forementioned Current Inequity factor, however, this partic- zation, and perhaps even prior experience of unemployment might all
ular cluster seemed to be oriented toward the future; the item with the promote a relatively passive acceptance of one's current employment
highest loading asked the men to indicate what they thought the chances situation. As a consequence, higher values on these three demographic
were that they would be getting the pay they deserve 5 years from now. variables would contribute to greater pay satisfaction independently of
Finally, Factor 8 was interpreted as a measure of the men's Quality of the psychological considerations reflected in our factors. Educational
Life. The three items in this factor asked about (a) the difference be- level might also operate independently of these factors by decreasing
tween their own and their parents' standard of living, (b) whether they this passive acceptance. The better educated persons could believe that
thought their work hours were good, and (c) how satisfied they were with they have more alternatives to their present job and so are less content
their present standard of living. with their wage, whatever it happens to be. Alternatively, at least some
In sum, all four proposed psychological determinants of pay satisfac- of the demographic variables could lead to pay satisfaction by means of
tion were reflected in the factors that were isolated from among the 29 the psychological determinants we have identified. Higher educational
predictor items. The economic benefits that the men obtained from and occupational levels and higher social status might promote more
their work were tapped by Factors 4 (Total Household Income) and 5 frequent and more extensive social comparisons, for example. In engag-
(Non-Pay Economic Benefits), and perhaps Factor 8 (Quality of Life), ing in these comparisons fairly readily, then, the people with more edu-
as well. Equity considerations were involved in Factors 3 (Current Ineq- cation those who are in more prestigeful jobs, or those who believe they
uity) and 7 (Future Equity). Noneconomic job satisfactions were mea- have higher social status might discover that others earn more than they
sured by Factors 2 (Intrinsic Job Satisfactions) and 6 (Satisfaction with do, and become dissatisfied. Alternatively, these particular demographic
Work Environment); and social comparison processes were assessed by characteristics could conceivably be viewed as "investments" that de-
Factor 1 (Social Comparison Frequency). Note also that although an serve greater economic returns. High values on these variables, there-
oblique rotation was carried out in the factor analysis, the factors have fore, might lead to a sense of inequity, which, in turn, produces dissatis-
only relatively low correlations with each other, as is shown in Table 2. faction with one's pay.
Intrinsic Job Satisfaction tended to be most strongly related to other These possibilities indicate that we had no single theoretical rationale
factors, but even here, although significant, the correlations were not for specific predictions regarding the relations between the present de-
great: re = .23 with Quality of Life, -.20 with Satisfaction with Work mographic variables and pay satisfaction. There was one matter about
Environment, .16 with Non-Pay Economic Benefits, and .16 with Fu- which we were fairly certain, however. In considering the psychological
ture Equity. The other factors generally had much lower intercorre- determinants as proximal causes of wage satisfaction and the demo-
lations. graphic variables as distal causes, we expected the psychological factors,
All 29 items were used in calculating the scores for each respondent collectively, to make a far greater contribution to pay satisfaction.
on each of the eight factors by weighting the items by their factor score
coefficients.
Demographic variables. We sought also to determine whether a num- Results
ber of demographic variables made any significant contributions to the
prediction of pay satisfaction. These were (a) age, in years; (b) length of Regression analyses were carried out to determine the extent
time with the present company or organization, in months; (c) educa- to which all of the measures previously described contributed
tional level, in terms of eight levels ranging from the noncompletion of to pay satisfaction. We explored first the importance of the psy-
high school to the receipt of a doctoral degree; (d) self-assigned social chological factors versus the demographic variables by carrying
class: upper, middle, working, or lower; (e) occupational level, nine lev- out a two-step regression analysis in which all eight psychologi-
els from professional to unskilled laborer, (f) member of either union cal factors were entered in the initial step and all seven demo-
or professional association, or neither, and (g) unemployment experi-
graphic measures were entered next. In this procedure, the for-
ence for at least 1 month: yes or no.
mer factors yielded an R of .75 (R2 = .56) with pay satisfaction.
Although we did not have an overall theoretical analysis of the possi-
The addition of the demographic variables in the second step
ble influence of these variables, other research (see, e.g., Lawler, 1971),
as well as intuition, suggested that they might well contribute to pay resulted in only a slight improvement in the prediction. The R
satisfaction, and could do so in two different ways. For one, the demo- rose only to .80 (R2 = .64), and the jR2 of the increment was
graphic variables might represent more distal causes that exert their small (.08), although significant, F change (7, 223) = 6.83, p <
influence on pay satisfaction via more proximate psychological causes. .00005. Reversing the order of entry of these measures led to a
PAY, EQUITY, JOB, AND COMPARISONS 549

Table 3 In accord with the previously reported exploratory analyses,


Beta Weights of Measures in Prediction of Pay Satisfaction the demographic variables were generally less important than
our psychological factors; only four of the seven demographic
Measure 0 SE0 items contributed significantly to the prediction of pay satisfac-
Current Inequity (F3) -.49 .04 -11.24 <.00005 tion, and their beta weights were fairly small. Age, as expected,
Intrinsic Job Satisfaction (F2) .41 .05 8.31 =.00005 was positively related (0 = .15), but occupational level had a
Non-Pay Economic Benefits (F5) .34 .04 8.12 <.00005 negative relation with the criterion (0 = . 14); men in the higher
Quality of Life (F8) .30 .05 6.41 c.00005 status occupations tended to be less satisfied with their pay. Ed-
Future Equity (F7) .28 .04 6.71 <.00005
ucational level and unemployment experience were also nega-
Occupational level" .15 .06 2.65 <.01
Age .14 .06 2.41 <.02 tively related to pay satisfaction (both /3s = -.12).
Educational level -.12 .05 -2.18 <.03
Unemployment experience -.12 .04 -2.72 <.01
Discussion
Total Household Income (F4) .10 .04 2.31 <.02
Psychological Determinants
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Nonsignificant predictors
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Work Environment (F6) -.07 .04 Although the present findings are somewhat unexpected in
Member work association -.06 .05 several respects, in other ways they are consistent with pub-
Social Comparison Frequency (Fl) -.05 .04 lished research and theory. Most notably, the results lend some
Social class .003 .05 support to prevailing thinking about the importance of per-
Time with organization -.002 .06
ceived equity as a determinant of pay satisfaction (e.g., Lawler,
Note. R1 = .64; F( 15,223) = 26.24, p < .00005. F = Factor. 1971). The more strongly the men believed they were receiving
* Low scores on this variable indicate higher occupational status. the pay they deserved, and the smaller the discrepancy between
their reported income and the income they thought they de-
served relative to their actual pay, the more satisfied they were
similar picture. In this case, the seven demographic variables in
with their earnings.
the first step gave rise to a significant R of .48 (R2 = .23), but
The regression analysis also indicates that a sense of equity
the inclusion of the eight factors in the next step improved the
was a stronger predictor of pay satisfaction than were the mate-
prediction of pay satisfaction greatly: the R, obviously, was
rial benefits. However, the factor analysis raises a question about
again .80, but the R2 of the increment was now .41, F change
such a simple assertion. Yearly pay was sufficiently strongly cor-
(8, 223) = 31.41, p < .00005. All in all, it appears that the psy-
related with the individual equity items to load strongly (-.59)
chological factors were more important than our demographic
on the Current Inequity factor. This suggests that equity consid-
variables, and it may be that the latter tended to affect pay satis-
erations are not wholly independent of actual pay, even if in
faction largely, although not solely, through the psychological
principle they might be. It is, in fact, misleading to pit material
considerations assessed by the factors.
benefits against nonmaterial feelings of equity, as if they were
More detailed information about the relative contributions
mutually exclusive. Our study shows that, in part, they are re-
made by each of our measures can be obtained from Table 3,
lated and that, in part, they both make substantial and indepen-
which summarizes the regression analysis involving all 15 vari-
dent contributions to pay satisfaction.
ables. Table 3 lists the resulting beta weights in the prediction
One respect in which Lawler's (1971) model needs qualifying
of pay satisfaction, with their standard errors and significance
is that it assumes that all potential determinants of pay satisfac-
levels.3
tion operate via equity calculations. The most immediate deter-
Table 3 clearly shows that five of the eight psychological fac-
minant of pay satisfaction supposedly is a comparison between
tors contributed substantially to the prediction of pay satisfac-
one's deserved and one's actual pay. By contrast, our findings
tion and, furthermore, that these factors tapped three of the
reveal that other considerations, such as the material benefits
four classes of psychological determinants we have proposed.
obtained through one's earnings and job satisfaction, make in-
The men's beliefs as to whether their wages were fair seemed to
dependent contributions toward pay satisfaction.
be the most important of all. They were especially apt to have
Intrinsic job satisfaction is a third important but apparently
relatively little satisfaction with their pay if they were high on
neglected predictor of pay satisfaction. The extent to which that
Current Inequity (0 = -.49) but, on the other hand, tended to
relation depends on a conscious trade-off of the two sets of bene-
be happier with their present earnings if they thought there was
fits or on the direct generalization of affectas discussed in the
a good chance that they would get the pay they deserved in the
beginning of this articleremains to be studied.
future (ft = .28). Intrinsic Job Satisfaction was somewhat less
One surprising finding has been the consistent failure of so-
important than Current Inequity (ft = .41) but contributed
cial comparisons to play any significant part in directly predict-
rather more to the prediction of our criterion measure than did
ing pay satisfaction. As we stated, although most social psycho-
either of the economically oriented indices separately: Non-Pay
Economic Benefits (0 = .34) and Quality of Life (0 = .30). Inter-
estingly, the factor based most clearly and most directly on 3
The possibility cannot be excluded that similarities and differences
money, Total Household Income, was the least important of all in item formats may have made some contribution to these findings.
our predictors (0 = .10). It is also worth pointing out that the Note, however, that all psychological items did not have formats similar
Social Comparison Frequency factor did not make a significant to the items assessing pay satisfaction, and among psychological items
contribution to the prediction equation at all. with similar formats several different factors were identified.
550 BERKOWITZ, FRASER, TREASURE, AND COCHRAN

logical discussions in this area maintain that income satisfac- satisfaction through equity considerations. It seems more likely,
tion is directly affected by social comparisons, some analyses we believe, that they operated through a process we had not
suggest that satisfaction with this outcome need not be influ- anticipated at the start of our research. The respondents might
enced by such comparisons. If accepted at face value, our find- have thought that higher educational and occupational levels
ings indicate that the taken-for-granted centrality of compari- increased their job opportunities so that those at the higher lev-
sons with other individuals or groups merits a closer, more criti- els did not have to accept their current pay in a relatively passive
cal consideration. A person could determine how well off he or manner. They could look elsewhere for employment.
she is in the world in ways other than through the conventionally Another somewhat unexpected predictor was past experience
assumed social comparisons, particularly outside the labora- of unemployment. Psychologically, one might have expected
tory. In the case of pay, one might evaluate his or her earnings unemployment experience to be positively associated with pay
by judging them against expectations based on earlier income satisfaction, on the assumption that any pay is more satisfying
(Messe & Watts, 1983) or, as Goodman (1974) has pointed out, than no pay. In fact, our finding was the opposite: Those with
on company policies or self-conceptions. For that matter, as we past experience of unemployment were less satisfied with their
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

have proposed, satisfaction with income might even be influ- current pay.
This document is copyrighted by the American Psychological Association or one of its allied publishers.

enced by feelings toward other aspects of work through a gener- Our assumption is that, in general, demographic variables
alization process. After a delicious meal, the world can seem a are distal influences on individuals' actions and experiences and
very satisfying place, particularly if the good food is accompa- they exert their influence through proximate influences cap-
nied by good wine; it is quite unnecessary to check that one's tured by psychological variables. The fact that four demo-
own meal was better than anyone else's. But even when social graphic variables improved, albeit modestly, the prediction of
comparisons do affect wage satisfaction, they may do so through pay satisfaction suggests to us that some psychological variables,
comparisons that are not usually considered in the pay-satisfac- in addition to those we have studied, remain to be identified
tion literature. According to our results, a man might match the before a complete account of pay satisfaction can be offered.
standard of living his earnings now bring him with the standard
of living his parents had experienced when he was a child.
On the other hand, conventional social comparisons should References
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PAY, EQUITY, JOB, AND COMPARISONS 551

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241 -311). Lincoln: University of Nebraska Press. Received October 21,1985


This document is copyrighted by the American Psychological Association or one of its allied publishers.

Ronan, W, W., & Organt, G. J. (1973). Determinants of pay and pay Revision received March 25, 1987
satisfaction. Personnel Psychology, 26,503-520. Accepted May 4,1987

Schmitt Appointed Editor, 1989-1994

The Publications and Communications Board of the American Psychological Association an-
nounces the appointment of Neal Schmitt, Michigan State University, as editor of the Journal
of Applied Psychology for a 6-year term beginning in 1989. As of January 1, 1988, manuscripts
should be directed to

Neal Schmitt
Department of Psychology
Psychology Research Building
Michigan State University
East Lansing, Michigan 48824

Manuscript submission patterns for the Journal of Applied Psychology make the precise date
of completion of the 1988 volume uncertain. The current editor, Robert Guion, will receive
and consider manuscripts until December 31, 1987. Should the 1988 volume be completed
before that date, manuscripts will be redirected to Schmitt for consideration in the 1989
volume.

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