Académique Documents
Professionnel Documents
Culture Documents
Preface
Acknowledgement
Introduction
Industry profile
Company profile
Findings
Recommendations
Conclusion /summary
Bibliography
Annexure
PREFACE
2
Beginning of the system project is entirely creative. This does not come
all of a sudden, but it comes by result of discussion, consultation and
contemplation. Problem unsolved here can never be satisfactory eliminated
later. It is therefore a slow process.
3
Acknowledgement:
This project has been made under the through guidance of my faculty guide
Dr. Manju Nair (Principal, IIIM,Jaipur). The additional information has been
collected from various consumers in the city of jaipur.
I am grateful for each and every valuable interaction that helped me to get a
better understanding of the workings forming the crux of my research.
Anuradha Gupta
4
5
CHAPTER 1
INTRODUCTION
6
INTRODUCTION
Insurance
What is insurance:
Mankind is exposed to many serious perils such as property losses from fire
and windstorm and personal losses from disability and premature death.
Although it is impossible for an individual to foretell or completely prevent their
occurrence but it is possible to provide against their financial effect the loss of
property and earnings.
From the point of view of the individual the life Insurance may be defined as a
contract whereby for a Consideration amount called the premium, one party
(the insurer) agrees to pay to the other (the insured) or a beneficiary a
particular amount upon the occurrence of death or any other agreed event.
7
Losses of assets for any reason deprive the owner of the expected
benefits.
As said earlier that the making is exposed to many serious perils which risk
the security of their belongings. The risk here means that there is a possibility
of occurrence of loss or damage to the property, it may happen or may not
happen. Insurance is relevant only in the contingency of uncertainty. If there is
no uncertainly about the occurrence of the loss it can’t be insured against:
Damage to assets caused by any perils is the risk that assets are
exposed to.
No uncertainty No insurance.
We can say that the human life value is an ongoing generating asset,
which can be lost on early death or disability caused by accidents.
8
FUNCTIONS OF INSURANCE
The functions of Insurance can be bifurcated into two parts:
1. Primary Functions
2. Secondary Functions
The primary functions of insurance include the following:
9
adopt suitable device to prevent unfortunate consequences of risk by
observing safety instructions; installation of automatic sparkler or alarm
systems, etc. Prevention of losses causes lesser payment to the assured by
the insurer and this will encourage for more savings by way of premium.
Reduced rate of premiums stimulate for more business and better protection
to the insured.
Small capital to cover larger risks - Insurance relieves the businessmen from
security investments, by paying small amount of premium against larger risks
and uncertainty.
Life Insurance
Life insurance is a contract where the person requiring and insurance pays a
consideration / premium to maintain a policy and the insurer promises to pay
a sum assured or a guaranteed amount on the happening of an eventuality. If
no eventuality occurs then the insured may be eligible for some bonus also.
10
7. Provision for income tax rebate.
Benefits of Insurance
Unlike any other saving plan, a life insurance policy affords full protection
against risk of death. In the event of death of a policy holder, the insurance
company makes available the full sum assured to the near and dear of policy
holder. In comparison, any other saving plan would amount the total saving
accumulated till date. If the death occurs prematurely, such saving can be
much lesser than sum assured. Evidently, the potential financial loss of the
family of the policy holder is sizable.
11
seriousness as the payment of interest on a mortgage. Thus, a life insurance
policy in effect brings about compulsory saving.
A life insurance policy is the only financial instrument, the proceeds of which
can be protected against the claims of a creditor of the assured by affecting a
valid assignment of the policy.
A life insurance policy can, after a certain period (generally Three years), is
surrendered for a cash value. The policy is also acceptable as a security for
commercial loans, for example, a student loan.
Disability benefits :
Death is not only hazard that is insured; many policies may include disability
benefits. Typically, these provide for waiver of future premiums and payment
of monthly installment periods.
Many policies can also provide for an extra sum to be paid (typically equal to
the sum assured) if death occurs as a result of accident.
Tax relief :
Under the Indian income tax act, the following tax relief is available
12
When these benefits are factored in, it is found that most Policies offer returns
that are comparable /or even better than other saving modes such as PPF,
NSC etc. moreover, the cost of insurance is a very negligible.
Benefits to business :
Benefits of society :
ICICI BANK
13
PRUDENTIAL
The key objective of ICICI prudential is to provide the Indian citizen to suit a
variety of needs.
Prudential “genesis”
Founded in 1848-U.K.
Fourth largest insurance company in the world as per fortune 500 in terms of
revenues
Leading life insurance Company in United Kingdom.
Over US$ 270 BILLION (Rs.12, 69,000 crores) under a management.
AAA rating from standard & poor’s (the highest rating)
Over 75 years of experience with operation in 11 countries.
14
CHAPTER 2
RESEARCH METHODOLOGY
15
RESEARCH METHODOLOGY
Objective of study
Type of research
Source of data
Sampling unit
Sample size
Type of sampling
Limitation
16
RESEARCH METHODOLOGY
Research Methodology deals with, the procedure adopted to carry out the
study.
According to green and Tull: “A research design is the specification of
methods and procedures acquiring the information needed It is the overall
operational pattern or framework of the project that stipulates which
information is to be collected from which sources by what procedures’’.
OBJECTIVE OF STUDY
TYPE OF RESEARCH
17
work. The result of the project is completely based upon the research of the
facts and figures collected through the different ways of research. That is why
it is also called a movement from known to unknown.
Exploratory or Formulative research: Exploratory research is conducted to
clarify the ambiguous problems.
SOURCE OF DATA
Secondary data:
The secondary data was collected from books and internet.
Research Approach:
The required information in the form of data is collected through survey
method, with the help of personal interview through questionnaire method.
Sampling plan:
There is a stage where the planning is done about the sample units,
sample size, sampling procedures, etc.
Sampling units:
This means, which is to be surveyed. So as mention earlier that the
sample units is potential peoples..
18
Sample size:
The sample size means how many peoples should be surveyed. So
that total sample size is 100, which cover from different area of Gurgaon.
Sampling Procedures:
I choose convenient and judgmental sampling for my research.
Research Instruments:
Once the source of data collection is decided then comes the
instrument for data collection or the research instrument. In this survey
method a questionnaire was framed. This is Philip by the potential people
though personal interview
LIMITATION
How so ever impeccable a thing may see to be there always dwell some
possibilities of failure and incompleteness. The result of this work also subject
to some of limitations.
Which are as follows:
The main limitation of the study is the availability of time. As the
sufficient time was not available for collection of information.
Some respondents were not interested in giving answer and
they appeared to be busy.
Lack of experience.
19
CHAPTER 3
INDUSTRY PROFILE
20
INSURANCE INDUSTRY PROFILE
Life Insurance :
As is evident from its very name, it deals with insurance of human life. “Life
insurance corporation of India”- a public sector undertaking has the monopoly
in this sector since its nationalization.
21
very low priority by corporate India. It is always taken with reluctance, usually
only when it is compulsory, and then only by big industrial houses. Without
exception it is always inadequate to meet the needs of the corporate sector.
22
Various Players Presents In The Market
23
MOST RELIABLE PVT. LIFE INSURANCE COMPANY
ICICI
INTRODUCTION TO IRDA
24
Insurance regulatory authority, 1996 (IRA):
Government’s pronouncements:
25
CHAPTER 4
COMPANY PROFILE
Organizational set up
26
The organizational set up of a company plays an important role in the
overall efficient working of the various departments leading to an
improved overall performance. The arrangement has to be made in
such a way that activities are carried out in each department in the
smooth way.
Important activities:
27
Structure Of The Company:
ICICI Prudential's capital base stands at Rs. 18.15 billion with ICICI Bank and
Prudential plc holding 74% and 26% stake respectively. For the 9 months
ended December 31, 2006, the company garnered Rs.27.22 billion of
weighted retail and group new business premium and wrote over 1.1 million
policies. Assets held stand at over Rs.1000 billion.
28
ICICI Prudential was the first life insurer in India to receive a National Insurer
Financial Strength rating of AAA (Ind) from Fitch ratings. As we grow our
distribution, product range and customer base, we continue to tirelessly
uphold our commitment to deliver world-class financial solutions to customers
all over India.
ICICI Bank :
ICICI Bank posted a net profit ofRs.1, 637 crore for the year ended
September 30, 2005. ICICI Bank’s equity shares are listed in India on stock
exchanges at Chennai, Delhi, Kolkata and Vadodara, the Stock Exchanges,
Mumbai and the National stock exchange Of India limited and its American
Depositary Receipts (ADRS) are listed other New York Stock Exchange
(NYSE).
PRUDENTIAL PLC :
29
Established in London 1848, Prudential plc is a leading international
financial services company In the UK, with around US$300 billion funds under
management, and more than 20 Million customers worldwide (as of 31
December). Prudential has brought to market an integrated range of Financial
services products that now includes life assurance, pensions, mutual funds,
banking investment management and general insurance. In Asia, Prudential is
UK’s largest life insurance company with a vast network of 24 life and mutual
fund operations in twelve countries—China, Honk Kong, India, Indonesia,
Japan, Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand and
Vietnam.
30
Management hierarchy
UNIT MANAGER
31
VISION
32
SWOT ANALYSIS OF ICICI PRUDENTIAL
Strengths:
33
Weaknesses:
• Though there is a huge market for insurance polices, the middle class
who constitutes bulk of this market is burdened with inflationary
pressure and therefore is not able to save for future.
• Less popularity of ICICI Prudential in villagers.
• Most of the people have faith on LIC as it is a Govt. Organization.
Opportunities:
Threats :
34
CHAPTER 5
TOPIC TAKEN IN
ORGANIZATION
35
Classification of Life Insurance Products
Term Insurance :
Under term insurance plan, sum assured is payable only if death occurs
during the specified pre-determined term. If death does not take place during
such term the amount of premium stands forfeited. Thus it can be seen that
the term insurance is nothing but the cost of pure protection. It is a contract,
which provides financial protection if death should occur within a specified
period. No survival benefits are provided under the contract.
Whole life insurance provides for the payment of the face value upon the
death of the insured, regardless of when it may occur. This policy furnishes
permanent protection to the insured at he moderate cost. This is highly
important for the average man or woman of moderate salary, who require
considerable family protection and whose limited income does not enable him
or her both to pay premiums and to accumulate a large savings fund. The
whole life policy provides a capital sum of money in the event of death of the
assured whenever that may occur.
Endowment Policy:
36
Endowment is a product, which includes Risk cover and saving also. In the
pure endowment policy the sum assured is payable in the event of death or
definitely on maturity. In an endowment sum assured is for sure given to the
policyholder on completion of the term. Endowment plans are very popular in
developing nations since they serve a dual purpose of life cover and savings.
Many a people in our country go for endowment products because of the
compulsory saving aspect. An endowment plan on the other hand is not a
cheap plan since the insurer has a dual liability of providing life cover and on
maturity giving the entire sum assured.
Annuities:
Unit linked insurance plan (ULIP) is a life insurance solution that provides the
client with the benefits of protection and flexibility in investment. It is a solution
which provides for life insurance where the policy value at any time varies
according to the value of the underlying assets at the time .
The investment is denoted as unit and is represented by the value that it has
attained called as Net Asset Value (NAV).
37
UNITS
UNIT
UNDERLYING
LINKED
IN
INSURANCE
INVESTMENT
POLICIES
FUNDS
U
LIP came into play in 1960s and became very popular in Western Europe and
America. The reason that is attributed to the wide spread popularity of ULIP is
because of the transparency and the flexibility which it offers to the clients.
As time progressed the plans were also successfully mapped along with life
insurance needs to retirement planning.In today’s times ULIP provides
solution for all the needs of a client like insurance planning, financial needs,
financial planning for children’s future and retirement planning.
Structure Of Ulip
38
PREMIUM
LESS CHARGE
INVESTMENT LIFE
REPRESENTED AS COVER
UNITS
ULIP distinguishes itself through the multiple benefits that it provides to the
consumer. The plan is a one stop solution providing
1. Life protection
2. Investment and Savings
39
6. Liquidity
7. Tax planning
These are the charges that are represented as a percentage of the regular or
single contribution paid. In case of a regular contribution plan, it is usually high
in the first year to pay for the distribution cost. This charges pays for the
issuance and for distribution commissions. This charges are running for the
policy.
Administrative charges:
These are charges that are levied for the administration of the policy and the
related cost of administration of the insurance company,itself. They are more
related to the cost like IT , operational, etc cost of continuing the policy.
40
These are the charges for buying and selling debt and equity. These are the
charges are adjusted in NAV it self.
Mortality charges:
This covers the cost of providing life protection for the insured and may be
paid once at the start of the policy for a recurrent manner for example this
charges levied to provide the insurance cover under the plan . normally these
charges are one year charges as per the age of the holder.
Rider charges:
Rider charges are similar in nature to the mortality charges as they are levied
to pay for the other protection benefits that the policy holder has choosen for-
like the critical illness benefit or the accident benefit,etc.
Surrender charges:
When the policy holder decides to surrender the policy or partially withdraw
some of the units for cash , a surrender charge may be apply.
Surrender charges are used to cover initial expenses that have been incurred
by the company but not yet recovered from the policyholder yet.
41
are sold when benefits are required at the bid price. The difference between
the offer and bid prices Is known as the “bid-offer spread", this is used to
cover expenses when setting up the policy.
These charges are levied when the client does some specific transaction like
changing funds, topping up the investment component or withdrawals .
Maximiser: If high growth is your priority, this is the plan for you. You can
enjoy long-term capital appreciation from a portfolio that is invested primarily
in equity and equity-related securities
Protector: - If on the other hand, your priority is steady returns, you can opt
for the protector Plan. Plan, you can accumulate a steady income at a low risk
across a medium to long-term period from a portfolio, which is primarily
invested in fixed income securities.
Balancer:-If you prefer a balance of growth and steady returns, choose our
balancer plan. This would ensure that your portfolio is invested in equity-
linked securities, as well as in fixed income securities.
POTENTIAL
FUND TYPE ASSET MIX
RISK /REWARD
Maxi miser Equity& Related securities: High
Max 100%
42
Debt, Money market &
Cash: Max 25%
Debt. Money market &
Cash:
Moderate
Balancer Min 60%
Equity & Related securities:
Max: 40%
Debt Instruments,
Protector Money market & Cash: Max Low
100%:
Debt Instruments: Max 50%
Capital
Preserver Money market & Cash: Min
preservation
50%
ULIPs have gained high acceptance due to attractive features they offer.
These include:
Flexibility
o Flexibility to choose Sum Assured.
o Flexibility to choose premium amount.
o Option to change level of Premium /Sum Assured even after the
plan has started.
o Flexibility to change asset allocation by switching between funds
Transparency
o Charges in the plan & net amount invested are known to the
customer
o Convenience of tracking one’s investment performance on a
daily basis.
43
Liquidity
o Option to withdraw money after few years (comfort required in
case of exigency)
o Low minimum tenure.
o Partial / Systematic withdrawal allowed
Fund Options
o A choice of funds (ranging from equity, debt, cash or a
combination)
o Option to choose your fund mix based on desired asset
allocation
Traditional Plans :
These are the oldest types of plans available. These plans cater to
customers with a low risk appetite. Some of the common features of
traditional plans are:
Steady Investment
o Major chunk of investible funds are in debt instruments
o Steady and almost assured returns over the long term
Features
o Death benefit is Sum Assured + guaranteed & vested bonus
o Helps in asset creation as they are for a long tenure
o Premium to Sum Assured ratios are fixed for each plan and age.
o Generally withdrawals are not allowed before maturity.
44
Option to increase
Yes No
investment/premium
While the charge structure on ULIPs is something that is open to debate, the
issue is that ULIPs alone cannot be isolated. Traditional policies too charge
high administrative and management expenses. In ULIPs, the first year
charges range from 20-70%, one does not know how much traditional policies
charge.
This can have a bearing on returns as well. A ULIP may charge you upfront
but thereafter, all the returns on the fund are yours while a traditional policy
may charge less but share a smaller portion of returns with you.
45
• It is a market linked investment where the premia paid is invested in
funds
• Different options are available, like 100% Equity, Balanced, Debt,
Liquid etc and according to the fund selected, the risks and returns
vary.
• The costs are upfront and are transparent, the investment made is
known to the investor (As he is the one who decides where his money
should be invested).
• There is a greater flexibility in terms of premium payments ie. A
premium holiday is possible.
• You can also invest surplus money by way of top ups which will
increase your investment in the fund and thereby provide a push to
returns as well.
• There is no assured Sum on survival, the higher of the Sum Assured or
Fund Value is paid at the maturity or incase of death.
All of us want to save for a rainy day. We want our money or investment to:
One can invest money only when one possesses it, which is possible by
saving systematically. Selecting a good saving scheme can do this.
46
Feature of a Good Saving Plan:
(a) Safety
(b) Flexibility
(c) Should have incentive to save continuously without default.
(d) Tax saving
(e) Should fulfill financial objective even in case of death.
(a) Safety
(b) Liquidity
(c) Higher Yield
(d) Capital growth
(e) Tax saving
Liquidity: means quickness with which an assets can be converted into cash
whenever required.
Capital growth: Any return, which is not taxable, will be preferred to those on
which taxes have to be paid. A good investment is that which earns decent
returns after providing for taxes and inflation.
However, there is no single wonder investment, which can have all the
above features. A prudent person should look for those investments, which
offer the ideal solution to his personal needs under his own set of
circumstances.
47
(ii) High returns may be offset by risk to capital.
(iii) Best returns should be determined by the advantage an investment offers.
48
• An aggregate amount of savings including those paid towards life
insurance premium up to Rs. 1 lakh not to be included in the income
liable for tax.
• Premiums paid under an approved pension plan up to Rs. 10,000/- per
year of various insurance companies are deductible from the total
income up to a maximum Rs. 10,000/- under section 80 CCC.
• The amounts received as claims – whether on maturity or death –
including the bonus, if any, are not taxable, being capital receipt under
section 10(D)
49
Comparison of ULIP with other Investment Modules
50
Life Time Super
Save: this is an activity that helps in the “asset allocation”. It has both a short
term & long term perspective.
Spend: this is the activity of using the money for our expenses.
51
ASSET
SAVE ACCUMUL
ATION
ASSET
INVEST CREATIO
N
ASSET
SPEND PROTECTI
ON
Flexible policy term: Decide for how long you want your policy. You can
invest for a minimum of 10 years and a maximum of 75 years.
52
3 choices of premium payment: Opt to pay the premium on a monthly, bi-
annual or an annual basis.
Maturity benefit: Receive the Fund Value when your policy matures. Choose
to take this value as a single lump-sum amount or in monthly, bi-annual or
annual installments.
Death benefit: Your family receives the higher of Fund Value or Sum
Assured should something happen to you.
Switch benefit: Switch between funds anytime to adjust your portfolio, based
on your goals and risk profiles. You can switch funds 4 times a year, at no
cost. For subsequent switches, you will be required to pay a switch fee of Rs.
100
53
Maturity
Minimum/Maximum Policy
10 years to 75 years
Term
As an individual who desires a lot from life-a car, a beautiful home and of
course, the comfort and contentment of your family-you would undoubtedly
want to plan your finances such that you can take care of all your
requirements.
Invest in ICICI Prudential's LifeTime Super policy-a regular-premium unit-
linked policy, which offers potentially higher returns that systematically enable
you to meet your long-term financial objectives. In addition, LifeTime Super
also provides the protective benefit of an insurance cover, which keeps your
family secure, always.
54
Life Maker- Level
Features Life Time Super Insurance Cover
55
Charges
Premium Allocation
Charges Life Time Super Life Maker Plan
18000-49999 : 20%,
Year 1 50000 & above : 18% 0.75%
Reliance Market
Features Life Time Super Return Plan
Premium Pay Regular and Single
Frequency Regular Premium Premium
Higher of the Fund Value or Sum Higher of the Fund Value
Death Benefit Assured, reduced by the applicable or Sum Assured,\ which
partial withdrawals ever is the higher
Maturity Benefit Fund Value Fund Value
Rs 10,000 for Regular &
Minimum Annual Rs. 25,000 for Single
Premium Rs 24,000 pa Prem.
Min term 10 5
Max Term 75 40
Investment
56
Related:
4 Funds : Capital
6 Funds - Flexi Growth, Flexi Secure, Balanced Fund,
Balanced, Maxi miser, Balancer, Growth Fund, Equity
Choice of Funds Protector, Preserver Fund
4 switches free in a policy year. Min 1 switch free in a policy
Switches Switch Amt :RS 2000 year
2 Partial wdrwl Allowed
after completion of 3
Allowed after completion fo 3 policy policy years. Min Amt is
Partial Withdrawals years. Min Amount is Rs.2000 Rs.10000
Special
Conditions
(If Any) None Redirection of Premium
Surrender Values
(At end of year 3) 98% 100%
(At end of year 4) 99% 100%
(At end of year 5) 100% 100%
Accidental Death &
Accidental Total and
Permanent Disablement
Riders ADBR,CIBR,WOPR Benefit
Settlement Period Available Up to a period
Options Available Up to a period of 5 years of 5 years
Automatic
Transfer Plan Available Not Available
Boundary
condition
Min Age at Entry 0 0
Max Age at Entry 65 65
Max Age at maturity 75 80
Min : For Single Premium
-125% of SP, For Regular :
Term/2*AP , subject to a min of Rs.1,00,000 Annualized Premium for 5
years or for half the Policy
Min Sum Assured term
Increase/Decrease
in Annual Premium Not Allowed Not Allowed
Increase/Decrease
in Term Not Allowed Not Allowed
Increase/Decrease Increase allowed Increase allowed
in Sum Assured Decrease not allowed Decrease not allowed
Charges
57
Life Time Super Reliance Market Return Plan
Premium Allocation
Charges
18000-49999 : 20%, For 5-9 term yr - 10%, 10-14
Year 1 50000 & above : 18% term yr- 15%, 15+ yrs - 20%
Year 2 7.5% 5% thereafter
For Single Premium its 2%
Yr 3 onwards 4% throughout
Flexi Growth / Maximiser - Capital Secure - 1.50 % ,
2.25%, Flexi Balanced / Balancer Balanced Fund- 1.50%,
Fund Management - 2.25%, Protector- 1.5% & Growth Fund - 1.75% , Equity
Charges Preserver - 0.75% Fund- 1.75 %
Policy
Administration
Charge No Charge Rs 40 per month
Rs. 100 for subsequent switch
Rs. 100 for subsequent switch over 4 switches in a policy
Switching Charge over 4 switches in a policy year year
Partial Withdrawal
Charge No charge Rs 100 per withdrawl
Miscellaneous
Charge None None
58
CHAPTER 6
SAMPLE SIZE
59
TOTAL 100
OPENION NO OF
PEOPLE
YES 87
NO 13
NO OF PEOPLE
13%
YES
NO
87%
COMPANIES PEOPLE
LIC 61
60
ICICI 8
HDFC 7
OTHER 11
NON POLICY HOLDER 13
PEOPLE
13%
LIC
11%
ICICI
HDFC
7% OTHER
61%
8% NON POLICY HOLDER
61
Q3.Why did you purchase insurance plan?
NO. OF PEPOLE
15%
29%
FOR PROTECTION
FOR SAVING
21% FOR INVESTMENT
FOR TAX SAVING
35%
13%
SATISFIED
UNSATISFIED
31% 56% NO POLICY HOLDER
63
Q5. Have you ever invested in ULIP?
NO, OF PEOPLE
13%
YES
NO
NO POLICY HOLDER
31% 56%
64
CATEGORIES NO. OF PEPOLE
SAVING PLAN 40
PROTECTION PLAN 23
PENSION PLAN 7
CHILD’S PLAN 17
NO POLICY HOLDER 13
NO. OF PEOPLE
13%
7% NO POLICY HOLDER
23%
Q7. How much return you are expecting from your ULIP?
CATEGORIOES NO OF PEPOLE
65
15-25% 20
25-35% 21
35-45% 19
MORE THAN 45% 27
NON POLICY HOLDER 13
NO OF PEPOLE
13% 20%
15-25%
25-35%
35-45%
27% MORE THAN 45%
21%
NON POLICY HOLDER
19%
66
Q8. Do you think ULIP is a risky investment?
NO. OF PEOPLE
13% 13%
VERY RISKY
20% 18% MODERATE
SAFE
VERY SAFE
NO POLICY HOLDER
36%
Q9. Do you know about the life time super investment plan of
ULIP?
67
CATEGORIES NO.OF PEPOLE
YES 59
NO 41
NO.OF PEPOLE
41%
YES
NO
59%
Q10. Do you think life time super investment plan of ICICIPRU is better other
plans?
68
CATEGORIES NO.OF PEPOLE
YES 33
NO 26
DON’T KNOW 41
NO.OF PEPOLE
33%
41%
YES
NO
DON’T KNOW
26%
69
CATEGORIES NO.OF PEPOLE
LIFE PROTECTION 31
INVESTMENT & SAVING 29
FLEXIBILITY 11
TAX PLANNING 16
NO POLICY HOLDER 13
NO. OF PEOPLE
13%
31% LIFE PROTECTION
16% INVESTMENT & SAVING
FLEXIBILITY
TAX PLANNING
11% NO POLICY HOLDER
29%
Q12. What steps do you suggested to the companies to make their ULIP
plans more popular?
CATEGORIES NO. OF
70
PEPOLE
GIVE MORE ADVERTISEMENTS 36
ARRANGE MORE WORKSHOPS 13
ARRANGE MORE SEMINARS 14
REDUCE CHARGES 21
CREATE AWARENESS 16
THROUGH ADVISORS
NO. OF PEOPLE
GIVE MORE
ADVERTISEMENTS
16% ARRANGE MORE
36% WORKSHOPS
ARRANGE MORE
SEMINARS
21%
REDUCE CHARGES
14% 13%
CREATE AWARENESS
THROUGH ADVISORS
FINDINGS
71
• Now people mainly prefer ULIP for saving, then
bank and then Post-Office and after that prefer P.P.F. and
other. The main reason behind the insurance plan or ULIP
preference is switching facility or option to choose fund.
• Mainly people prefer low growth safe return as
compare to high growth some risky return.
• People mainly purchase life insurance policy for
investment and then for tax-saving they give 2nd preference
to protection.
• I also find that people mainly prefer L.I.C. as
compare to private insurance company.
• In my survey, I also find that only 56% people are
satisfied with current policy.
• It was also find out that only 59% people know
about life time super plan of ICICI Prudential.
• About 56% people finds ULIP is a safe mode of
investments.
72
CHAPTER 7
RECOMMENDATIONS
RECOMMENDATIONS
73
1. Emphasis on advertisement: Company should emphasis on
insurance plan advertisement, because at present company main focus
on conventional product advertisement.
2. Increase in commission: Company should also change the
commission structure of F.C., because in initial year commission is
very high as compare to remaining year. So F.C. does not focus on
remaining year and many policies lapsed.
3. Making ICICI more accessible: Here I mean that as 80% of the
population of India is rural therefore ICICI must have there branches in
important towns so it not only this will increase the awareness among
people more over it will help the company to acquire local market and
cater to their needs effectively.
4. There should be a product with similar features and low initial
premium: A product like Life Time super is suitable for all but the initial
premium which cannot be less than 20000 Rs. is on the higher side,
therefore the company should derive a product with similar features but
with low initial premium so that it is affordable to normal service class.
5. Administration charges should be low as in comparison with
mutual funds, national saving certificate (N.S.C) etc.: The
Company should lessen down the administration charges so that this
product can have an edge over other investment modules like N.S.C,
P.P.F etc.
6. Market surveys should be conducted regularly so that to know
about customer demands and changing needs: The Company
should know about the customers changing needs and demands by
conducting market surveys which are helpful in innovating a product
which suits the customer’s requirements.
7. There should be Training batches on weekends: It is advised that
the company should have training batches for the already serving class
on weekends, so that the willing candidates can opt it as a part time
business opportunity.
74
CHAPTER 8
SUMMARY/CONCLUSION
75
CONCLUSION
76
CHAPTER 9
BIBLIOGRAPHY
77
BIBLIOGRAPHY
Printed Sources:
1. ICICI Prudential Life Insurance Company
Unit Linked Product Guide.
Brochures:
WEBSITES:
www.bimaonline.com
www.google.com
www.licindia.com
www.iciciprulife.com
www.birlasunlife.com
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CHAPTER 10
ANNEXURE
79
QUESTIONNAIRE
Yes ( ) No ( )
Protection ( ) Saving ( )
Life cover ( ) Tax saving ( )
Yes ( ) No ( )
Yes ( ) No ( )
15 – 25 % ( )
80
25 – 35 % ( )
35 – 45 % ( )
More than 45% ( )
Very risky ( )
Moderate ( )
Safe ( )
Very safe ( )
Q9. Do you know about Life time Super plan of ICICI prudential?
Yes ( ) No ( )
Q10. Do you think Life time super plan of ICICI pru is better than other plans?
Yes ( ) No ( )
Life protection ( )
Investment and Savings ( )
Flexibility ( )
Tax planning ( )
Q12. What steps do you suggested to the companies to make their ULIP
plans more popular?
Give more advertisements. ( )
Arrange more work shops. ( )
Arrange more seminars ( )
Reduce charges ( )
81
Create awareness through advisors ( )
Others ………………………………………..
82