ISO AND RELATED INTERNATIONAL STANDARDS

ISO 9001A:2008 Quality Management System

ISO 14001:2004 Environment Management System
OHSAS: 18001 Occupational Health and Safety Advisory Services
(OHSMS) Occupational Health and Safety Management System

ISO TS 16949:2009 - international standard and "technical specification". It plays

an important role where technical specifications are crucial. This certification is
required for establishing and maintaining a quality management system for the
design and development, production and installation and service of automobile-
related products.

ISO 22000 - international food safety management system.

SA 8000 - Some of the common requirements for achieving this SA 8000

certification needs are:

Prevention of child labor

Prevention of discrimination

Freedom of association and right

ISO 17025 - ISO 17025 standards have been published to streamline and ensure
systems are implemented in Laboratories and testing houses.The requirements
of the standard are divided into sections focussing on Good Laboratory practices
(GLP).

ISO/IEC 27001 was prepared by Joint Technical Committee ISO/IEC JTC 1,

Information technology,
Subcommittee SC 27, IT Security techniques.

ISO 10001:2007 - provides guidance for planning, designing, developing,

implementing, maintaining and improving customer satisfaction codes of conduct.
ISO 10001:2007 is applicable to product-related codes containing promises
made to customers by an organization concerning its behaviour. Such promises
and related provisions are aimed at enhanced customer satisfaction.

ISO 10002:2004 provides guidance on the process of complaints handling

related to products within an organization, including planning, design, operation,
maintenance and improvement. The complaints-handling process described is
suitable for use as one of the processes of an overall quality management
system.

ISO 10002:2004 is not applicable to disputes referred for resolution outside the
organization or for employment-related disputes.

ISO 10002:2004 addresses the following aspects of complaints handling:

-- enhancing customer satisfaction by creating a customer-focused environment

that is open to feedback (including complaints), resolving any complaints
received, and enhancing the organization's ability to improve its product and
customer service;

-- top management involvement and commitment through adequate acquisition

and deployment of resources, including personnel training;

-- recognizing and addressing the needs and expectations of complainants;

-- providing complainants with an open, effective and easy-to-use complaints

process;

-- analysing and evaluating complaints in order to improve the product and

customer service quality;

-- auditing of the complaints-handling process;

-- reviewing the effectiveness and efficiency of the complaints-handling process.

ISO 10002:2004 is not intended to change any rights or obligations provided by

applicable statutory or regulatory requirements.
 ISO 10003:2007 provides guidance for an organization to plan, design, develop,
operate, maintain and improve an effective and efficient dispute-resolution
process for complaints that have not been resolved by the organization. ISO
10003:2007 is applicable to:

complaints relating to the organization's products intended for, or required by,

customers, the complaints-handling process or dispute-resolution process;

resolution of disputes arising from domestic or cross-border business activities,

including those arising from electronic commerce.

ISO 10003:2007 is intended for use by organizations regardless of type, size and
product provided, and deals with

guidance on determining when and how organizations can participate in dispute

resolution,

guidance on the selection of providers and use of their services,

top management involvement in, and commitment to, dispute resolution and

deployment of adequate resources within the organization,

the essentials for fair, suitable, transparent and accessible dispute resolution,

guidance on management of an organization's participation in dispute resolution,

and

monitoring, evaluating and improving the dispute-resolution process.

It does not apply to the resolution of other types of disputes, such as employment
disputes. It is not intended to change any rights or obligations provided by
applicable statutory and regulatory requirements.

ISO 10003:2007 does not apply to complaints handling within an organization.

BS 25999, the worlds first standard for business continuity management (BCM),
has been developed to help organizations to minimize the risk of such
disruptions.

Continued operations in the event of a disruption, whether due to a major

disaster or a minor incident, is a fundamental requirement for any organization.

By helping to put the fundamentals of a BCM system in place, the standard is

designed to keep your business going during the most challenging and
unexpected circumstances protecting your staff, preserving your reputation and
providing the ability to continue to operate and trade.

It provides a basis for understanding, developing and implementing business

continuity within your organization and gives you confidence in business-to-
business and business-to customer dealings.

It also contains a comprehensive set of requirements based on BCM best

practice and covers the whole BCM lifecycle.

We can help you in BS 25999 Consultancy, BS 25999 Training, BS 25999 Audit,

BS 25999 Auditing, BS 25999 Certification, Risk management based on ISO
3100, Calculating the MTPOD Maximum Tolerable Period of Disruption, RTO -
Recovery Time Objective.

Key Stages of Business Continuity

Stage 1 - Program Management

Stage 2 - Understanding your business by Business Impact Analysis & Risk

Assesment

Stage 3- Determining BCM Strategies - Selecting Options for Analysis

Stage 4 - Designing and Implementing a BCM response - by developing BC

Plans, Training and establishing procedures.
 Stage 5 - Excersing, Maintaining and Reviewing.

ISO 28000 - Training Led Consultancy

The threats in Supply chain are

Human Trafficking

Terrorism

Smuggling

Theft

Fraud

Implementation of ISO 28000:2007 Standard helps in reinforcing

Finances

Management Information System

Security Systems

Packaging & Storage

Transportation

Elements of ISO 28000:2007 Standard are

1. Security Management Policy

2. Security Planning

3. Implementation and Operation

4. Checking and Corrective actions

5. Management Review

ISO TS 29001 Best Practices for Oil and Gas Industry

 This has been developed as a direct result of a partnership between ISO and the
international oil and gas industry (led by the American Petroleum Institute - API),
ISO 29001 specifically focuses on the oil and gas supply chain.

The ISO/TS 29001 standard is based on ISO 9001 and incorporates

supplementary requirements emphasising defect prevention and the reduction of
variation and waste from service providers

This standard is for all organizations working within the oil and gas industry
supply chain. Certification to ISO/TS 29001 ensures standardization and
improvement within the sector.

ISO 30000 Ship Recycling Management System

ISO 30003 responds to the need for disseminating best practice criteria for
certification bodies auditing and certifying ship recyclers.

The document is targeted at third party audit and certification bodies, but can be
of value to others involved in the assessment of management systems for the
recycling of ships of all types and sizes, in both international and domestic trade.

The standard:

Provides harmonized guidance for the accreditation of certification bodies

applying for ISO 30000 certification / registration

Defines specifications for the audit and certification of a ship recycling

management system complying with safety and environmental requirements

Offers customers the necessary information and confidence about the way

certification of their waste and other material handling or service companies has

been granted.

ISO 30003:2009 will be useful for the shipping and ship recycling industries,
shipyards, ship owners, maritime research institutes, universities for maritime
 technology, government ministries of shipping, navy, environment and labour,
port authorities, classification societies and inspection agencies.

FSSC 22000 PAS 220 Food Safety Management System

FSSC 22000 covers a complete certification scheme for food safety systems
based on the food safety management standard ISO 22000: 2005 Requirements
for any organization in the food chain and the publicly available specification for
Prerequisite programs on food safety for food manufacturing, BSI-PAS 220:
2008. The scheme is using existing standards for certification (ISO 22000, PAS
220 and ISO 22003) and the certification will be accredited under the standard
ISO guide 65 (process certification). Manufacturers already certified against ISO
22000 only require a validation of the ISO 22000 certification and an additional
review against the PAS 220 to meet this certification scheme.

ISO 14064 Green House Gases

These standards provide comprehensive guidance on the core issues of GHG

monitoring and reporting, at an organizational level, including:

principles underlying monitoring and reporting

setting organizational boundaries

setting operational boundaries

establishing a base year

managing the quality of a GHG inventory

content of GHG reports.