Marianna Scarallo

38 Lilac Lane Levittown, NY 11756 (516)698-5726 MS191@live.delhi.edu

Strong verbal communication skills, as well as excellent leadership and organizational skills. Collaborates well with others
with developed team building skills. Experienced and confident. Ability to manage other employees and guest situations.

CORE COMPETENCIES

Event Planning Client Relationships Customer Service Scheduling

Budgeting Employee Development Leadership Inventory Management

EDUCATION

Bachelor of Business Administration - Hotel Resort Management

State University of New York at Delhi, Delhi, New York Expected May 2018

WORK EXPERIENCE
The Sagamore Bolton Landing, New
York

Restaurant Server May 2017- August 2017

Communicated guest orders to kitchen staff promptly and accurately.
Ensured guest experience was a memorable one
Adequately read and followed banquet event order

Hempstead Golf & Country Club Hempstead, New York

Pool Cafe Manager May 2016-September 2016
Management of 20+ employees, weekly schedules, payroll, food purchases and food preparation
Coordinated scheduling for employees to effectively provide everyday services and special events
Oversaw training needs, inventory control, supply orders, and other logistical responsibilities
Ensured high standards of customer service were observed at all times
Strong knowledge of JONAS Club Management Software

Hempstead Golf & Country Club Hempstead, New York

Banquet Server December 2015-April 2016
Set up and served multiple banquet events while anticipating and fulfilling guest needs and requests
Extensive knowledge of the menu and appropriate wine pairings, while up selling wines

Hempstead Golf & Country Club Hempstead, New York

Assistant Dining Room Manager (Internship) May 2015-September 2015
Produced quality services and special events while assisting in strategic event planning
Coordinated scheduling for employees

CERTIFICATIONS / LICENSES
TIPS On Premise Alcohol - Training For Intervention
VOLUNTEER / LEADERSHIP ROLES
Active member of local recognized sorority Zeta Delta Tau at SUNY Delhi
Secretary, Community Service Coordinator, Vice President, Assistant New Member Educator
Over 100 hours of community service; such as food drives, volunteering at animal shelters, participation in
awareness walks and various events throughout the community
Meeting Professionals International at SUNY Delhi and Member of MPINENY
President, Vice President, Treasurer, Secretary