Basic Concepts of Supply Chain Management

Overview
This course tackles the multiple dimensions of supply chain management and its
integration with other main approaches like lean manufacturing, quality
management, customer/supplier relationship management and many other
related topics. It provides a comprehensive knowledge of the full extent of the
entire supply chain and operations management process.

It offers direct instructional sessions on basic knowledge in the field, as well as

indirect learning though games and analysis of real business cases. This allows
for engaged learning and practical hands-on experience.

Who should attend?

Executive and senior managers

Top and middle ranking managers who direct strategies and monitor
implementation plans
Plant managers and supply chain managers seeking to excel in the supply
chain management of their organizations
Production and operations managers working to boost the performance
of their business units
Managers working to improve reliability, responsiveness, agility, cost
management and asset management

Course outline

All organizations around the world depend on the supply of materials, products
or information. The leaner and more dependable your supply chain, the greater
your competitive advantage. This course gives you the tools you need to
improve efficiency throughout your supply chain, showing you how best to
manage the materials, information and finances flowing through it.

This course will enable you to understand and critically evaluate the principles
of supply chain management and to understand how a supply network should be
organized and effectively managed. It will take account in particular of supply
strategy, inter-organizational relationships and logistics issues, and is applicable
to a wide variety of sectors, including service applications.
Course Content:

Definitions of Supply Chain and Supply Chain Management

Value Chain as a base of Supply Chain
How the Supply Chain works?
The flows in SC
Material flows
Financial flows
Information flows

Supply Chain Structure

Participants in the Supply Chain
SCM components and processes
The Bullwhip Effect
Demand management and information sharing (Beer game)
Aligning Supply Chain with Business Strategy
SCM strategies to drive supply chain decision making, including make-
or-buy decisions
Vertical and Horizontal Integration
Responsiveness / Efficiency Balance
Customer Fulfillment Strategy
Order Fulfillment Processes
Sales and Operations Planning
Continuous improvement and reasons for adopting it as a SCM strategy
Introduction to SCOR, competitive benchmarking, best-in-class
benchmarking and process benchmarking
Case Study (multiple)
Duration

The program consists of 24 hours of instruction. Classes meet three times a

week for two hours each.

Course benefits

After studying this course you will be able to:

Understand the concept of supply chain, its importance, and management

See the big picture in your business operations
Increase functional knowledge of production and inventory management
Measure the effectiveness and efficiency of the supply chain operations
Improve efficiency across the processes of your organization's supply
chain
Streamline operations through accurate forecasting
Predict outcomes more accurately
Maximize customer satisfaction by delivering products and services Just-
in-Time
Increase profitability by optimizing your organization's inventory
investment
Enhance your credibility among peers, employers, and customers