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III

LED TV

III LED TV 1

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LED TV LED Repair Tips III.1 LED Basic Structure   · · · · ·
LED TV
LED TV

LED Repair Tips

III.1

LED Basic Structure

 

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Main Functions by Component ·

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III.2

No Power Troubleshooting · ·

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Main Board Test

 

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SMPS Board Test · · ·

 

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Jog Function Board Test · · ·

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III.3

Image Distortion Troubleshooting · · · · · ·

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LVDS Test

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T-Con Board Test · ·

 

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HDMI Ports Test

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EDID Re-Write · · ·

 

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III.4

Audio Distortion Troubleshooting · ·

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Sound Test

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Camera and Microphone Test

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LED F Series

o LED Basic Structure Camera & Microphone module (Available on F7500 and F8000) Panel Lead
o
LED Basic Structure
Camera & Microphone module
(Available on F7500 and F8000)
Panel
Lead Conn.
Label
SMPS
Main BD
LVDS
Function
BD
T-Con BD
Speaker
Speaker
WIFI Module
P-Jog button
IR sensor

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LED F Series

Main Functions by component

SMPS Board.

This board provides the voltages for the backlight and the Main board.

Main Board.

The Main Board is where all the inputs for all the sources are located such as the HDMI, Component, and USB ports. The Main Board also controls the WIFI, Bluetooth, 3D, and Smart Hub functions, special applications, and all other functions. The Main board processes information through the microprocessor. For video information it encodes the data and sends it through the LVDS cable to the T-Con Board. The Main Board also processes audio information and sends it to the speakers.

T-Con Board.

The T-Con Board receives signal from the Main board via the LVDS cable and processes it in order to send related drive signals to the panel. The drive signals control the rows and columns of the LED panel and the operation of the sub pixels.

The T-Con board also includes the Frame Rate Control or FRC circuit for 120

Hz and 240 Hz models. The FRC creates extra frames by reading the original frames of video information, and then calculating and supplying additional data to the panel.

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LED Troubleshooting

III.1 No Power Troubleshooting
III.1 No Power Troubleshooting

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LED Troubleshooting

Main Board Test

Main Board test

1.- Remove the rear cover.

2.- Connect the power cord.

1.- Remove the rear cover. 2.- Connect the power cord. 3.- Check if the Stand By
1.- Remove the rear cover. 2.- Connect the power cord. 3.- Check if the Stand By

3.- Check if the Stand By LED is on. If it’s not on, refer to the Function Board test (Page 75). If the Stand By LED is on, turn on the TV.

test (Page 75). If the Stand By LED is on, turn on the TV. 4.- If
test (Page 75). If the Stand By LED is on, turn on the TV. 4.- If

4.- If the TV does not power on or the LED backlights do not illuminate, disconnect the power cord, and then the cable between the Main Board and the SMPS.

the LED backlights do not illuminate, disconnect the power cord, and then the cable between the
the LED backlights do not illuminate, disconnect the power cord, and then the cable between the

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LED Troubleshooting

Main Board Test

5.- Reconnect the power cord. If the LED backlights illuminate, change the Main Board.

If the LED backlights illuminate, change the Main Board. 6.- If the LED backlights do not

6.- If the LED backlights do not illuminate, check the SMPS as shown in the SMPS troubleshooting section. (Page 74 ).

Note:

For F4000 up to F6100 models, it’s important to first disconnect the Function Board connector (Figure 1) before taking off the rear cover. Otherwise you can damage the connector, cable, or Main Board terminal.

Figure 1
Figure 1
Figure 2
Figure 2

Since the function cable is attached to the rear cover, you must disconnect the Jog controller assembly and then reconnect it to the Main Board for testing (Figure 2).

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LED Troubleshooting

 SMPS Test Power Board (SMPS) test 1.- Verify the fuse on the SMPS for
SMPS Test
Power Board (SMPS) test
1.- Verify the fuse on the SMPS for continuity to make sure it’s not open.
*
If
the fuse is
open,
replace the
SMPS.
If
the fuse
is
not
open,
continue troubleshooting.
2.- After disconnecting the cable between the Main Board and SMPS check
the SMPS voltages. For this, first locate pins A5V or B5V and B13V using
the pin guide on the board.
3.- Measure the voltages with a multi-meter. For pins A5V or B5V, 5.3 volts
should be present. For B13V, the voltage measured should be 12.8 V. If
these voltages are not present, replace the SMPS.

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LED Troubleshooting

Jog Function Board Test

Function Board test

 

1.- Check the voltage for the IR pin. It should measure 3.3 V.

2.- Press any button on the remote control. The voltage should fluctuate to 2.5 V. This indicates the IR is working properly.

to 2.5 V. This indicates the IR is working properly. 3.- Locate the Key 1 pin
to 2.5 V. This indicates the IR is working properly. 3.- Locate the Key 1 pin

3.- Locate the Key 1 pin on the Jog Function Board. Press the center of the switch.

4.- Voltage on Key 1 should change from 3.3 V to 0 V.

4.- Voltage on Key 1 should change from 3.3 V to 0 V. 5.- Locate the
4.- Voltage on Key 1 should change from 3.3 V to 0 V. 5.- Locate the

5.- Locate the Key 2 pin and push

6.- Push the Jog control to the right. Voltage should change fro 3.3 V to

the Jog control to the left. Voltage

should change from 3.3 V to 1.6 V.

2.5 V.

Voltage should change fro 3.3 V to the Jog control to the left. Voltage should change
Voltage should change fro 3.3 V to the Jog control to the left. Voltage should change

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LED Troubleshooting

Jog Function Board Test

Function Board test

7.- Push the Jog control up. Voltage should change from 3.3 V to 0 V.

the Jog control up. Voltage should change from 3.3 V to 0 V. 8.- Push the
the Jog control up. Voltage should change from 3.3 V to 0 V. 8.- Push the

8.- Push the Jog control down. Voltage should change from 3.3 V. to 0.8 V.

control down. Voltage should change from 3.3 V. to 0.8 V. If any of these voltages
control down. Voltage should change from 3.3 V. to 0.8 V. If any of these voltages

If any of these voltages is not present, replace the Function Board.

Note:

For F4000 up to F6100 models, it’s important to first disconnect the Function Board connector (Figure 1) before taking off the rear cover. Otherwise, you can damage the connector, cable, or Main Board terminal.

Figure 1
Figure 1
Figure 2
Figure 2

Since the function cable is attached to the rear cover, it is necessary to disconnect the Jog controller assembly, and then reconnect it to the Main Board for testing (Figure 2).

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LED Troubleshooting

III. 3 Image Distortion Troubleshooting
III. 3 Image Distortion Troubleshooting

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LED Troubleshooting

Image Distortion

 LED Troubleshooting  Image Distortion Understanding the LED signal path is essential for troubleshooting. 2013

Understanding the LED signal path is essential for troubleshooting. 2013 LED models include input ports to the Main board through which signals are decoded and then processed by the new FOX CPU (F7500 and F8000), X12 CPU (F6300 up to F7100), or X13 CPU (F4000 up to F5050). The Main Board also generates an initial power on Boot logo that appears for a short time but can be disable in the TV’s main menu.

The On Screen Display (OSD) and the Customer picture test are available in standard menus. Also, the Service Menu includes pattern select test patterns which you can use to test the Main Board. For 120 Hz or 240 Hz models, the video data signal passes through the LVDS cable to the T-Con board, here the FRC IC (Frame Rate Control) and the T-Con processor has been combined. There are three sets of test patterns for testing the T-Con board.

Test patterns from the FRC section are labeled “FRC Pres Test” and “FRC Post Test”. There is also the “SOC T-Con Test” which is generated from the T- Con processor on the board. From there, the final video signal passes to the panel.

Note: On the X13 platform (F4000 up to F5050), there is no FRC circuit. Therefore, there is no FRC related test patterns available.

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LED Troubleshooting

 LVDS Test LVDS Connection. 1.- Confirm that the LVDS cable connectors are assembled properly.
LVDS Test
LVDS Connection.
1.- Confirm that the LVDS cable connectors are assembled properly.
Correct LVDS Cable assembly
Wrong LVDS Cable
insertion
LVDS Cable
damaged

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LED Troubleshooting

Picture Test

Picture Test.

1.- Press the Menu button on the remote control. Then, select the Support option.

on the remote control. Then, select the Support option . 3 . - G o t

3.- Go to Picture Test.

. - G o t o P i c t u r e T e s

2.- Select the Self Diagnosis option.

e T e s t . 2.- Select the Self Diagnosis option. 4.- TV will display

4.- TV will display a test picture for Main Board diagnosis (Pattern 1). Check the picture for any defects.

for Main Board diagnosis (Pattern 1). Check the picture for any defects. 5.- If defects are

5.- If defects are found, select Yes.

for Main Board diagnosis (Pattern 1). Check the picture for any defects. 5.- If defects are

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LED Troubleshooting

Picture Test

6.- The TV will display a test pattern for the T-Con Board diagnosis from the FRC section (Pattern 2).

the T-Con Board diagnosis from the FRC section (Pattern 2). 8.- Another test pattern, now from

8.- Another test pattern, now from the T- Con processor will display (Pattern 3).

now from the T- Con processor will display (Pattern 3). 7.- Again, if defects are found,

7.- Again, if defects are found, select Yes.

(Pattern 3). 7.- Again, if defects are found, select Yes . 9.- Again, if defects are

9.- Again, if defects are found, select Yes. The result window will appear.

are found, select Yes . The result window will appear. Diagnose the defect according to the

Diagnose the defect according to the results of the Test Picture:

Main Board

T-Con. Pre

T-Con. Post

Problem

[Pattern1]

[Pattern2]

[Pattern3]

Pass

Pass

Pass

Signal Source / Cable

Fail

Pass

Pass

Main Board

Fail

Fail

Pass

T-Con. Board / LVDS Cable

Fail

Fail

Fail

Panel

Note: On the X13 platform (F4000 up to F5050), Pattern 2 and 3 are not

available.

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LED Troubleshooting

 T-Con Board Test T-Con Test. 1.- Check the LVDS connector and panel connectors for
T-Con Board Test
T-Con Test.
1.- Check the LVDS connector and
panel connectors for improper
2.- Power on the TV and check
for the three T-Con LEDs.
connections.
3.- Check for the LED all the way to the right (See the arrow in the picture
below). it should measure 17 V. If it is off, the No Picture symptom will be
present.
4.- The middle LED should measure
3.1V. If this LED is off, the Video
Noise symptom will be present.
5. The left LED should measure 12
V. If it is off, the TV will present the
No Picture symptom.
6. If one or more LEDs are off, replace T-Con Board.

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LED Troubleshooting

HDMI Ports Test

HDMI Test. 1.- Check all HDMI ports for physical damage.

HDMI Test. 1.- Check all HDMI ports for physical damage. 2.- If none of the ports
HDMI Test. 1.- Check all HDMI ports for physical damage. 2.- If none of the ports

2.- If none of the ports look damaged, but the TV still will not display a picture, suspect an IC604 defect and replace Main Board.

3.- If one of the HDMI ports works, but the others do not, this could be caused by overflow voltage from an external device.

4.- Plug an HDMI cable into an HDMI port and power on the TV. Select the source according to the

HDMI port you are using.

Select the source according to the HDMI port you are using. 5. Check the voltage for

5. Check the voltage for each port on the appropriate pin. Each port should measure 5 V.

HDMI Port

Pin

HDMI 1

Pin 3

HDMI 2

Pin6

HDMI 3

Pin 8

HDMI 4

Pin 11

HDMI 2 Pin6 HDMI 3 Pin 8 HDMI 4 Pin 11 6. If the voltages are

6. If the voltages are not present, check if the HDMI cable is connected properly and in good condition. If the cable is working, rewrite the EDID (See

Page 84.)

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LED Troubleshooting

EDID Re-Write

EDID Re-Write. 1.- Open the Factory Menu (See page 114), and then check the EDID option.

Factory Menu (See page 114), and then check the EDID option. 2.- If the EDID option
Factory Menu (See page 114), and then check the EDID option. 2.- If the EDID option

2.- If the EDID option displays“ Failure”, disconnect all external devices connected to the TV’s HDMI connections, select the Control option, and then select EDID.

select the Control option, and then select EDID . 3.- This option should be “Off” by
select the Control option, and then select EDID . 3.- This option should be “Off” by

3.- This option should be “Off” by default to make sure settings don’t change. To perform an EDID Re - Write, press the right arrow button on the Factory remote to change this option to “On”.

To perform an EDID Re - Write, press the right arrow button on the Factory remote
To perform an EDID Re - Write, press the right arrow button on the Factory remote
To perform an EDID Re - Write, press the right arrow button on the Factory remote

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LED Troubleshooting

 EDID Re-Write EDID Re-Write. 4.- Press the “Return” key on the Factory Remote. EDID
EDID Re-Write
EDID Re-Write.
4.-
Press the “Return” key on the Factory Remote. EDID information is
displayed on screen. Select EDID WRITE HDMI.
5.- After the Re-write is finished, turn the EDID option “Off” again to prevent
other modifications by accident.
6.- Exit the Factory Menu. If the HDMI ports still do not work, replace the Main
Board.

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LED Troubleshooting

III. 4 Audio Distortion Troubleshooting

Audio

Distortion
Distortion

Check all

Distortion Check all Ext. Devices & Connections.

Ext. Devices & Connections.

No Sound in Self Diagnosis No Speakers Reinsert Speaker Cables are Cable. good? ok? Yes
No
Sound in Self
Diagnosis
No
Speakers
Reinsert Speaker
Cables are
Cable.
good?
ok?
Yes
Yes
No
External
Are the speakers
in good
condition?
Exchange
source
Speakers
problem
Yes

Exchange

Main Board
Main Board

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LED Troubleshooting

Sound Test

Sound Test.

 

1.- Press the Menu button on the remote control. Then, select the Support option.

2.- Select the Self Diagnosis option.

option . 2.- Select the Self Diagnosis option. 3 . - G o t o S
option . 2.- Select the Self Diagnosis option. 3 . - G o t o S

3.- Go to Sound Test.

4.- Listen to the sound in detail.

d T e s t . 4.- Listen to the sound in detail. 5.- If defects
d T e s t . 4.- Listen to the sound in detail. 5.- If defects

5.- If defects are not found, suspect an issue with an external source. If

defects are found, check the speaker connections . To test if there is a problem

with the connections, try reinserting them, If the issue continues, replace the speakers. If there is no problem with the connections, replace the Main board.

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LED Troubleshooting

Camera and Microphone Test

Camera and Microphone module test (F7500 and F8000).

The F7500 and F8000 series come with a camera module for Face Recognition and Motion Control. 2013 Models have a retractable camera that can be pushed into the main frame of the TV. Before troubleshooting, make sure the camera assembly is working mechanically.

make sure the camera assembly is working mechanically.   1.- Press Mute + 569 + Exit
 

1.- Press Mute + 569 + Exit on the remote control. If the camera is working properly, a window will appear and display what the camera sees.

+ Exit on the remote control. If the camera is working properly, a window will appear

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LED Troubleshooting

Camera and Microphone Test

2.- Tap the left and right microphones at the top or rear part of the camera module. Listen for a response to confirm the microphones are working properly.

a response to confirm the microphones are working properly. Camera Test 2 . 1.- Press the
a response to confirm the microphones are working properly. Camera Test 2 . 1.- Press the

Camera Test 2.

1.- Press the Menu button on the remote. Select the Smart Features option.

2.- Check for the Voice Recognition and Motion Control options.

for the Voice Recognition and Motion Control options. If either of them is grayed out or
for the Voice Recognition and Motion Control options. If either of them is grayed out or

If either of them is grayed out or will not open, suspect a defective camera module.

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LED Troubleshooting

 Camera and Microphone Test Camera Test 3. 1.- Press the Menu button on the
Camera and Microphone Test
Camera Test 3.
1.- Press the Menu button on the
remote. Select the Support option.
2.- Select the Contact Samsung
option.
4.- Scroll down to look for the camera version
If no version appears suspect defective camera.

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LED Troubleshooting

Camera and Microphone Test

Camera Test 4.

1.- Open Service Menu. Select SVC option.

Camera Test 4 . 1.- Open Service Menu. Select SVC option. 2.- Select the ER Count

2.- Select the ER Count option.

Select SVC option. 2.- Select the ER Count option. 3.- Check the Camera ER Count option.

3.- Check the Camera ER Count option.

ER Count option. 3.- Check the Camera ER Count option. If there is any number other

If there is any number other than 0 displayed, this could indicate a defective

camera module.

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