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It is recommended that you connect your computer to your Thomson modem via an Ethernet cable. This guarantees maintainability of connection to
modem and prevents loss of access to your modem in case you attempt to change the WEP Encryption key and you lose it. If no Ethernet cables are
available then proceed with Wireless Connection. If unable to connect contact HelpDesk Support on 1515.
Figure 2
Next you will be changing your modem password, that is, you will be either changing
your WPA_PSK Encryption key (recommended) or the WEP Encryption Key,
depending on which encryption method you choose. (Figure 3)
If you lose this password you will not be able to access your Thomson modem through Change your Network Name (SSID). Save that new name in a file as mentioned above.
Wi-Fi anymore. However, you can still connect via Ethernet cable.
It is recommended to change encryption method to WPA-PSK. Click on the button in
Figure 3 to set.
Note: WPA-PSK is more secure
STEP 2: Detect illegal devices if any exist
Go Back to the Thomson Interface Panel. Look for devices next to Wireless, under
Home Networks to see who is connected to your modem.
Figure 4
Another choice would be to change WEP Encryption Key. You should keep the same
number of characters, i.e. 10 characters. To finish Click on Apply. (Figure 4) Figure 5
You see unknown devices like the one indicated in the red arrow.
Important Note: After this step your wireless connection to the modem would be
Guys-iphone is not a known device. Illegal access is suspected
lost. To connect again go to wireless connections on your computer and connect to the
modem with Network Name (SSID) saved previously and using the new password that you Click on the device name guys-iphone under Wireless Link under Home Network
have also saved in the file. (Figure 5).
In this list you may see more than one illegal connected device, proceed to deleting them one
by one as described in the preceding steps.
Click on Home to go back to the main Interface and you will see that the illegal connected
devices have disappeared from your wireless connections list. (You will see what you originally
had in Figure 1)
Important Note: The new password or key should be reset on all wireless devices
that connect to your modem.
Figure 6
Figure 7
STEP 4: Prevent illegal access to your modem
To prevent new illegal connections from taking place Go Back to the Home Interface in Figure
1, Click on wireless, Configure (Figure 2).
Figure 8
Click on New stations are not Allowed where it is marked by the red arrow in Figure 8. Then
click on Apply at the bottom of the window,
Important Note: This will prevent any other device to connect to your modem,
including any of your own devices that are not currently connected.