Académique Documents
Professionnel Documents
Culture Documents
Intelligence
Mgmt Revenue
Network
Assurance Billing Service Control Service
CRM Analytics Reconciliation Delivery
Invoicing Interconnect Platform
Fraud Mgmt
Discovery A/R & Collections Settlements
ERP Analytics
Service Activation Policy Mgmt
Payments Vouchers
Corporate Administration
HR Financial Mgmt Asset Mgmt Security Mgmt Knowledge Mgmt Help Desk
Infrastructure
Universal Data Hubs (Customer, Product, Asset)
Design
Studio
Order Management Design Design time
Studio environment
Inventory MgmtDelivery
Service Service Activation
Platform for rapid
assembly,
config and
deployment of
new services
Inventory Unified, accurate inventory Activation Multi-service, multi-vendor
of subscribers, services, logical & physical service activation of network and IT
resources together with design / assign applications. Stateful configuration and
capabilities for service fulfillment and Service-aware configuration management
actionable network analytics for network of enterprise Ethernet / IP services.
optimization.
Oracle Communications Solutions
OSS Component Introduction
Oracle
Communications
Order Management Design Design Studio
Studio
Inventory MgmtDelivery
Service Service Activation
Platform
External Partners
Order
Front Office BSS Management
Mediation
Oracle
Fulfillment ERP
Service Inventory
Management
Service
Activation
Network & IT
Infrastructure Oracle SDP
Order & Service Management
http://www.oracle.com/industries/communications/oracle-communications-order-service-
management.html
Functional Positioning
Orchestrate orders across
Order & Service
systems and people Management
Ensure visibility of order Capture Decompose Orchestrate Execute
progress at any point during
order execution
S t ra t
CO n
I s
t la
CPE Rq
e iru e d ?
R e q iru e d ?
Ye s Ye s
Bo o k C
O n
I s
t la B o o k C P IE n s
t la
W ita f ro C
OI n s
t la
As s
ig n P rto
orders automatically W
Te s
t
ita f ro R
C
ir c itu
e q e
A c iv
u s
t
D a t e
t a e
t
C ir c itu
E n d
Security
OSM Intelligent OSM Order Decomp &
View Rules Change Mgmt
Controller Synchronization
Enterprise
Reporting
Get New Port ID Compensation Process
Gain Control
Rollback
Verify ADSL
of In-flight Order Changes Check if Port Rollback Port
Create ADSL Svc Avail. Activated Activation
Order Rollback
Ship Modem
Submit CompareGetaNewsimpleActivate
order New
Port ID Port ID
Verify ADSL
Ship Modem
Self-install fulfillment process in
Service
Availability Success
Pkg Completed
other tools
Custom Logic for
Supplemental Order Entry Point
including rainy day
-Handle unsolicited order
-Match to existing in-flight order
Assign Port
Port Rollback
scenarios
-Determine version of Available Activate
supplemental order and handle DSLAM
stacked/pending supps
Port
Rollback
Unavailable
Completed Send
Customer
Custom Logic to Analyze Survey
Order and Determine Add Capacity
Compensation Plan Activate
-Determine tasks executed DSLAM Success
to this point Rollback Add
-Identify data for this task Capacity
Rollback
-Determine changes in data Rollback
Verify Order
for this task Assign Port
Send
Customer
Check Bandwidth Compensation Process Survey
Completed
Check Chk Port Finish
BW Chg BW
Verify Order
Is
Compati
Sunny day Process Definition Rainy day Process Definitions
ble?
Compare for a Simple Fulfillment Order
Before After
Excessive Process Pollution for Rainy days Clean processes for any and all Rainy days
Excessive Custom Code for Order matching, Built-in order matching, delta analysis, net-
delta analysis and compensation analysis effect analysis and compensation plan
Fragile to change, impossible to re-use Easy to change, Highly re-usable
Never sufficient for all scenarios OCM works for current and future services
Cost Growth for every service and change No Cost Growth for each service or change
Every service is Slower-to-Market than the last Every new service is Fast-to-Market
Design Studio plugin to Eclipse
Design Studio for OSM Process Whiteboard
In-line task
Visual design creation or
of fulfillment drag and drop
processes
Floating process
design palette
DB Validations
External Presentation
File
On-line help
Tool tips
Web Service Calculations
Language
OSM
localization
Order
Order Data
Other OSM Order
view
System Attachment
OSM Reporting Module
Orders
OSM Database
Views
Reporting
Stored Procedures
Schema
OSM
Server
BIPEE
Activation
Activating over 500,000 mobile service orders per day at a given customer
Managing some of the largest IP/MPLS networks
Activation Applications
At a Glance
IP Service Configuration
APPLICATIONS ASAP Policy Services
Activator Management
Flow-through high Complex Enterprise Service-Aware Centralized Mgmt of
WHAT IT IS scale activation for IP/Ethernet service Config Mgmt of IP infrastructure
Consumer services Activation IP/Eth network (DNS, DHCP, Radius)
Business Applications
Mobile Subscriber Consumer Multi Play Enterprise IP Services
OSM UIM OSM UIM OSM
Characteristics:
Services being Service Only Network and Service Network Only
Configured: Layers 4+ Layers 1-3 + Layers 4+ Layers 1-3
Service Pre/Post Paid, Voice DSL, Cable, FTTP, Satellite, L3 MPLS VPNs, QoS,
Examples: and Data mobile services Consumer & SME VoIP & Video VPLS, Ethernet, etc.
Customer
Examples:
Activation Credentials
Vendor Support by Domain
Inventory
Workforce
API
Order and Service Management Service Inventory
Management
Process Control
View Frame Engine
Engine Subscriber Inventory
OSS/J
Upstream
Activation API Inventory
Activation
Design/Assign/Admin
GUI
Activation Controller
Discovery
API
Physical Inventory
Cartridge
Plug-in Framework
Riverstone
Juniper
Mobile
Voice
Cisco
IPTV
VoIP
XML
Activation
Activation Control
Activation Service
Activation Control Functionality:
Transformation
Activation Transaction Management
Scheduling / Due Date Management
Activation Control Order Prioritization
Supplemental Processing
Transactional Order Translations Cancellation Processing
Activation Service Service Network Related Order Management
Bundles Actions Actions Scripts
Workflow Batch Order Management
SCE
Network / Systems
ASAP Design Studio
Cartridge relation
graph for showing
relationships
among Service
and Network
Cartridges, and
run-time
environments
Activation
IPSA Component Overview
Broadband, IP VPNs,
Fulfillment for multi-domain, Voice,
Video, Mobile
QoS Management
Integrated Configuration
Management for lifecycle Key Value Proposition
management of service and Productised intelligence for rapid
deployment with little / no customisation
device configurations Both activation & ongoing management of
Archiving, intelligent restore, device configurations
compliance management
Activation
IPSA Component Overview
Expert
GUI Wizards API
IP Service Capability
L3 MPLS VPNs (RFC 2547)
L2 MPLS VPNs
PWE (Martini)
VPLS
IP/MPLS QoS
Dedicated Internet Access
Security ACLs/Firewalls
IP/MPLS/Ethernet Network
Metro Ethernet VLAN
MPLS-TE LSP Management
IPsec VPNs
VRF Lite
Extensibility via:
Flexible,
Flexible,Highly
HighlyAutomated
Configuration Templates Automated
Activation for IP Networks
Activation for IP Networks
Generic Policies
Activation IP Service Activation
VPN Configuration Made Easy
Role
Common Services
Search Entity Topology Inventory Group
Life Cycle Involvement Capacity
UIM Product Structure
Modular Functionality, Modular Value
Geographic Address
Logical Connectivity
Available la
Logical Device
Path Analysis
cycles and
Management
Management
Management
Management
Management
Management
Management
Management
Modeling
relationships between
resources, services
and customers
Behavioral Extensibility
Structural Extensibility
Design & Deploy
Customization
UIM Server
Technology specifications, rules, and extensions loaded from
Packs Technology Packs
which are a
realization of the
object model of the
To model these DSL service
inventory components in
UIM
we first use Design
Studio to create the
specifications that are
templates for these
types of object
CE
CE
Technology Pack Facts Provides business entities and UNI
UNI
behaviors commonly required by
providers of data networking
Domain Metro Ethernet services using Metro Ethernet
Business Logic Deep
technology as standardized by CE
CE
the Metro Ethernet Forum. UNI
UNI
Business Model Broad
Vendor/Device Independent
Model Perspectives Metro-E Services
L2C: Service Fulfillment Ethernet Private Line Services: EP-Line, EP-LAN, EP-Tree
Ethernet Virtual Private Line Services EVP-Line, EVP-LAN, EVP-Tree
Specifications 22+
VLAN Management
Characteristics 29 VLAN assignment and usage management within a domain
Rules 13+ Ethernet Sites
Implemented Ext. Pts. 4
UNI-N parameter modeling
VLAN assignment and EVC mapping
Cartridges 3
Logical modeling for CPE device, interfaces
Custom Web Services 0
Business Logic
Product Model integrity Validation and characteristic validation
MPLS L3 VPN Technology Pack
Product Description
P P
Specifications 37
Logical modeling for PE device, VRFs, interfaces PE
PE
Domain L2 VPN
L2 VPN Services
Business Logic Broad Virtual Leased Line (aka Pseudo WIre Emulations (PWE))
Ethernet VLAN, Port-based, Q-in-Q
Business Model Broad
Virtual Private LAN Services (VPLS)
Vendor/Device Independent H&S/Mesh Topologies
Model Perspectives Technology Variants: Lassare (LDP-Based) &Kompella (BGP-based)
L2C: Service Fulfillment
Managed resources: Router Target and VPN-ID
Network Intelligence
New Emerging Market with Strong Growth
Network capacity planning and trend analysis will also become an area of key
focus for OSS vendors. Accurate capacity planning and trending is becoming
critical in the context of fulfillment of NGN services.
Planning will not only enable correct sizing of the future network but will also
help CSPs reduce capacity shortfalls, minimize order fallout and increase
efficiency by identifying underutilized network resources.
Network Intelligence
Objectives
BSS
3 S&M Forecasts 4 Build Plan 5 Work Flow
Network Intelligence
2 Synch Model
OSS
1 Discover & 6 Network Build
Reconcile
Network Intelligence Module Interaction
BSS Layer
Financials/ERP, CRM, BRM, Order Orchestration, etc.
(Northbound)
Core
OSS Layer
Inventory, Provisioining, Activation, Performance/Fault Management, etc.
NE Discovery
EMS/NMS Integrity
EMS/NMS Modeling EP XML
Discovery Distribution
SNMP
Discovery
Inventory Object