HIBBA HANNAN

hibbahannan990@gmail.com

SUMMARY
Childcare
kk Worker focused on implementing daily curriculum that will spark imagination, build
self-esteem and help children discover new things each day. [CYC] devoted to helping children think
creatively, solve problems independently and respect themselves and others. Desires a role as a [CYC
Worker]

SKILLS
Positive reinforcement methods
Active listener
Reliable and punctual
Excellent communication skills
Friendly
Cheerful and energetic
Approachable
Conversant in Urdu, Punjabi,
English, and Japanese
Strong computer skills
Teamwork oriented
Workshop leadership

EXPERIENCE
01/2016 to 06/2016 Call Center Associate
Call Centre Brampton, ON
Provided accurate and appropriate information in response to customer
inquiries.
Demonstrated mastery of customer service call script within specified
timeframes.
Collected customer feedback and made process changes to exceed customer
satisfaction goals.
06/2016 to 09/2017 Cashier Waitress
Harveys Bolton, ON
Took necessary steps to meet customer needs and effectively resolve food or
service issues.
Recorded customer orders and repeated them back in a clear, understandable
manner.
Correctly received orders, processed payments and responded appropriately to
guest concerns.
01/2017 to Current Associate Cashier
Walmart Supercenter Bolton, ON
Cleaned and straightened work area.
Bagged merchandise by following standard procedures.
Worked with customer service to resolve issues.
Provided professional and courteous service at all times.

EDUCATION AND TRAINING

2016 High School Diploma: Social Science
Louise Arbour Secondary School Brampton, ON, Canada
Member of WOW Club
Member of Big Brother Big Sister Club
Member of Be The Change Club
Student of the month award (2016)