8/21 Example Road Randwick NSW 2031

02 9988 7654 or 0414 123 456

jsample@example.com.au

JOSEPH SAMPLE

Career Objective

Seeking a professional role in a specialist engineering consulting company, to whom I can

offer previous construction experience, excellent analytical and strong organisational skills

Education

2001 Present Bachelor of Engineering in Civil Engineering

University of New South Wales

Focussing on: Engineering design and construction, infrastructure,

geotechnical engineering and water management

Honours topic: Earth pressure on walls for excavations

Key Achievement: overall Credit average with Distinction in Geotechnical

Engineering

2000 Higher School Certificate

Christian College

Key Achievement: 94.25 UAI

Industrial Experience

2003 2004 Placement Student Engineer

Jarni & Kitiskas Pty Ltd

Appraised soil samples for site excavation

Contributed to reports for commercial clients
Participated in site visit around Sydney region
Assisted with preparation of an environmental impact statement

Key Achievement: Assisted with an environmental project for a major

client in a demanding consulting environment

Student Memberships

2003 - Present Engineers Australia

2003 Present Association of Professional Engineers, Scientists and Managers,

Australia (APESMA)

2002 Present UNSW Civil and Environment Engineering Society

Joseph Sample page 1 of 3

Skills and Qualities

Communication: In my role working for a major insurance company, I am responsible for

dealing with customers making a claim over the telephone. Often there is a lot of information
that I need to source from the customer to ensure I have sufficient information to process
their claim. Through this experience, I have learnt to listen very carefully and use a variety of
question styles. I have learned that this strategy helps to build rapport with my customers.

Teamwork: Working for the marketing team for a solar racing car project, I have regularly
needed to attend team meetings. As part of this experience, I have participated actively in
the meetings and learned the importance of building rapport with my fellow team members. I
made sure there was acknowledgement that we all came from different disciplines, therefore
had different levels and types of expertise to offer. My contribution to the team meant that
we were all able to work together to attract a new sponsor for the racing team.

Problem Solving and Analytical: As part of my engineering studies I have been working on
a thesis, analysing the soil composition and calculating the earth pressure using specific
equations. I have read and analysed a wide range of national and international research
papers to help me draw conclusions about my own data. Consequently, I feel that I now have
the information I require to successfully address my thesis research question.

Project Management: Throughout my industrial training placement for an engineering

consultancy firm I worked on a number of projects. For each project, I created a project plan
so that I could monitor the time frame and costs associated with each. I needed to organise
equipment and contractors ahead of time so that all would go to plan when we undertook the
site visits. From this experience, I learned the importance on conducting regular review
meetings with all key players to assess the progress of projects.

Employment

2002 Present Customer Service Representative

Partnerships Insurance Services

Answering and dealing with inbound calls from customers

Solving problems when customers have difficulties with their insurance
claims
Using the computer database to track customer queries and records

Key Achievement: Recently promoted to a team leader role in

recognition of my leadership skills and general competence

2000 2002 Sales Assistant and Film Processor

Arrow Photographics

Assisted customers on a face-to-face basis

Promote products to customers
Processed film
Assisted with ordering stock

Key Achievement: Given the responsibility to open and close the store
on weekends

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Employment (cont.)

1998 2000 Checkout Operator

CheapBuys

Worked under pressure during busy shopping hours

Used a computerised cash register and point-of-sale system

Extra-Curricular Activities

2004 Yellow Shirt (O-week) Volunteer

UNSW Student Union

Participated in providing new students with on-campus tours during

Orientation Week
Used my initiative to help new students who were having difficulty
finding their way around campus
Communicated with students from different cultural backgrounds

2003 Marketing Volunteer

UNSW SunSwift Solar Racing Team

Met regularly with other team members to negotiate project outcomes

Developed a marketing campaign which was successful in gaining a
major sponsor
Entered records and helped to maintain a database of sponsors and
potential sponsors

2000 Present Team Member

Hills Hawks Baseball Club

Actively and regularly participate in competitive matches

Involve myself in club social activities and fund-raising events

Key Achievement: Awarded Clubs Most Improved Player in 2001

References

Details of referees available upon request

Joseph Sample page 3 of 3