Gen2 COMFORT

Otis is proud to introduce the breakthrough

Gen2 COMFORT systema re-invention of
core elevator technology. The Gen2 COMFORT
system combines modern technologies and
materials with 21st century objectives such as
energy efficiency, environmental responsibility,
passenger safety and comfort, increased usable
space, streamlined architectural profiles and
time saving installation.

At the systems core is a coated steel belt the

first major advance in elevatoring technology
in over 150 years. Combined with the equally
innovative concept of smaller, energy saving
machines, and the low noise controller and
drive, this radical innovation produces a state of
the art elevator system.

The Gen2 COMFORT system represents more

than a collection of new components. A re-
invention of the most basic assumptions
governing vertical transportation, it takes the
elevator to its next evolutionary level.

Features:

1 Compact, Energy Efficient Machine

2 Controller

3 Governor

4 Door Control System

5 Revolutionary Coated Steel Belts


The Gen2 Machine
Simple and Logical in Design
Unlike traditional elevator ropes that
wrap steel cords around a flexible
core, the new flat-coated steel
belt wraps a flexible polyurethane
jacket around steel cords. This
innovation allows the size of the
Gen2 machine to be significantly
smaller than a conventional geared
machine.
Durable, Flexible Belts
Only three millimetres thick and
30mm wide, the coated steel
belts are more durable and flexible
than the industry standard, heavy
woven steel cables. The belts are
20% lighter, last up to three times
longer, and incorporate more wires
than a conventional steel cablea
total of 588 high tensile grade steel
cords per belt. The belts superior
flexibility allows it to easily bend
around smaller diameter sheaves.
Additionally, Otis has developed
PULSE, an electronic device that
continually monitors the status of
the belt cords.
The belts polyurethane jacket
provides better traction than
conventional cable. Flat belts also
have more surface area at the
point of contact, which significantly
reduces wear on the sheave.
Coated Steel Belts
Compact, Efficient Machine
The compact Gen2 machine does
not require a machine room and
can be easily positioned on a
beam at the top of the hoistway.
This eliminates interference with
the buildings roofline and allows
architects to design cleaner
profiles. The light, compact
machine consumes less energy
and its synchronous motor with
embedded permanent magnets
further reduces heat loss,
enhancing the machines ability to
use energy efficiently.
The Re-invented Elevator
Compact Controller
Reliable Controller
Designed for groups of up to
four cars, the modular controller
incorporates a new generation of
printed circuit boards and software
to provide optimal response
times. The digital closed-loop
Variable Frequency (VF) drive, with
vector control technology, further
increases efficiency and accuracy,
and a digital speed encoder
ensures correct car speed and
positioning. The result is a system
of exceptional reliability.
When a hall button is pressed, Otis
Relative System Response (RSR)
dispatcher instantaneously selects
the most eligible car in the elevator
group to answer the call. In a
split-second, the RSR dispatcher
analyses a set of parameters based
on response time estimates and
ideal group control practices. By
maximising system performance,
RSR enables passengers to benefit
from dramatically reduced waiting
times.
Located on the top or second
top floor, the controller can be
embedded or surface mounted.
The controller is available in a
range of finishes to harmonize with
various door finishes.
LAMBDA LC
Door Protection Device
Otis LAMBDA LC infrared curtain
door protection system casts
an invisible safety net of beams
across the elevator entrance. The
door protection device scans with
more than 70 infrared beams per
second, in a response time of less
than .1 second. If the system
Door Systems designed to meet varied passenger demands
detects an obstruction, the doors
swiftly and smoothly open to avoid
any contact.
Door Systems
Otis offers different door systems
to configure to the buildings
passenger demands.
The car and landing doors are
driven by a direct current (DC)
permanent magnet motor. A speed
encoder mounted on the operator
axis controls the doors opening
and closing positions. This allows
accurate and smooth operation,
enhancing the systems safe
performance.
For higher traffic applications, a
closed-loop VF door operator
is available. It allows flexibility
in adjusting and setting door
operation, meeting a variety of
different operating profiles to suit
the buildings needs.
Quiet Ride
A variety of factors combine to help
make the Gen2 COMFORT system
one of the quietest ever produced.
The polyurethane-coated belt
eliminates the metal-to-metal
sound of conventional steel cables
against the driving sheave. The ride
is further enhanced by padding
that isolates the car platform from
the car frame and the machine
beams from the hoistway walls.
Environment Friendly
Protecting the natural environment
through minimum consumption
of natural resources and the safe
disposal of wastes is a primary
focus for Otis.
The Gen2 COMFORT
manufacturing facility has received
the ISO 14001 certification for
environmentally responsible
production methods. The need
for oil in the machine is eliminated
by the absence of a gearbox and
the use of permanently sealed
bearings. Unlike steel cables, the
belts require no lubrication.
Standard Features
Control
When there are no further car or hall calls, the car will return and automatically park at a
Automatic Car Return
specified landing.

When activated this feature disables all hall calls, but allows the normal operation of car
Cut-off Hall Call Switch calls. When the car has no further demand, it parks with its doors opened at the last
landing served.

Registered car and hall calls are answered in the order in which the landings are reached.
Full Collective Operation
The direction of travel is established by the first registered car command or hall call.

When a car is loaded to a predetermined percentage of capacity, weight-sensing devices

Load Non-stop
are activated, causing the car to bypass further hall calls.

Separate Car and Hall Call Door The time that an elevator door remains open after a stop differs between hall and car
Time calls. Generally, more time is needed for a car to respond to hall calls.

Communication

Car Position Indicator This feature displays car position, running direction, fire service and overload signals.

Hall Position Indicator This feature includes a 16-segment LED position and direction indicator.

Comfort
This feature allows adjustment of the braking time, thereby controlling the brake noise
Brake Drop Soft
level.

Extra Door Time This feature extends the length of time the doors remain open.

To save energy, the fan will automatically turn off when there is no call signal within a
Fan (Automatic)
designated period.

Emergency
To ensure the minimum lighting requirement in a car, a rechargeable emergency supply
Emergency Car Light Unit
will automatically switch on if the normal lighting supply fails.

This feature facilitates the rescue and evacuation of trapped passengers. When activated
Emergency Recall Operation by a switch in the controller, all operations will be terminated and passengers will be
released at the nearest landing.

Safety
This feature monitors the elevator to ensure it does not exceed the 45 seconds run time
Delayed Drive Protection
and the time for full travel at a rated speed plus 10 seconds.

When the doors fail to open or close, the elevator will remove itself from group control,
Door Time Protection retry to open or close its doors and sound the buzzer in the car. After three unsuccessful
attempts, the car will be shut down.

Misuse Prevention
When the weight of passengers in the car is not more than 10% of rated car duty, and
Anti-Nuisance Car Call Protection
four or more car calls are registered, all car calls are cancelled automatically.

When a car call button is incorrectly selected, it can be cancelled by pressing twice on
Car Call Cancellation
the same button.

If the doors are prevented from closing for a fixed period of time, a buzzer sounds and
Nudging
the doors begin to close at a reduced speed.

Service
This button is located in the controller. When pressed, the car is moved to the bottom
Car Call to Bottom Landing
landing.

This button is located in the controller. When pressed, the car is moved to the top
Car Call to Top Landing
landing.

Car Light Control This feature automatically switches off the car light in parked cars.

For manual recovery and Emergency Recall Operation, this feature indicates the car is in
Door Zone Indicator
the door zone.
Optional Features
Control
To improve performance time, the doors will begin opening as the car approaches a
Advanced Door Opening
landing.

By activating this switch located in the COP, the car can be manually operated,
Attendant Service Operation
independently from other cars in the group.

The system has only up hall buttons at the bottom terminal floor. All other doors have
Down Collective Operation
only the down hall buttons.

By activating this switch in the COP, the car will be disconnected from the group,
Independent Service
permitting it to respond to registered car calls independently.

When this feature is activated, the car will discontinue serving any hall or car calls. After
Parking and Shutdown Operation
responding to the last car call, the car will go to a designated floor and shut down.

Two Cars to Lobby This feature ensures that two cars will be sent to the lobby, when needed.

The elevator control system can handle two to four cars in a group. This feature
Two-Four Cars Group Operation
will dispatch cars to respond to calls according to traffic status and relevant service
Control
requirements.

Communication
When the car arrives at a landing, the chime on top of the car will be activated as an
Car Chime
arrival tone.

A video cable can be provided to connect a CCTV camera in the car to the machine
CCTV Cable
room. (Video camera and monitoring device not supplied by Otis)

Comfort
The elevator doors will remain open for a specified period of time if this button is
Door Hold Button
pressed.

Fan (Manual) A manual switch in the COP controls fan operation.

A Second Car Operating Panel can be installed in the car for more convenient
Second Car Operating Panel
passenger floor selection.

Emergency
When the doors are prevented from closing or the car does not respond to assigned
Delayed Car Protection
hall calls, the delayed car will be removed from group operation and its doors will close.

This feature automatically places the car at the designated return landing with the doors
Emergency Fireman Service
fully open; the fireman can then enter and manually operate the elevator.

The emergency car top exit can be manually opened from the outside and used for the
Top of Car Emergency Exit
rescue and evacuation of passengers.

Bristol Test Tower
The Established World Leader
Otis is the worlds leading
manufacturer of elevators,
escalators, and Trav-O-Lators.
Since pioneering the worlds first
safe elevator more than 150 years
ago and the first escalator more
than 100 years ago, Otis has
established manufacturing, sales
and service organisations in more
than 200 countries and territories.
Car Operating Panel (COP)
Pioneering Safety Measures and
Ecological Initiatives
Sustained commitment to research
and development has maintained
Otis position as the market leader
in innovation and safety. Otis was
first to introduce many safety
advances that have since become
industry standards.
Continuous improvement
and commitment to technical
excellence have driven our
products to become more
environmentally friendly. Otis is
leading the industry in providing
environmentally conscious
solutions to eliminate lubrication
and lower material and energy
consumption.
Quality and Service
Elevator Maintenance
Accent on Service
With the worlds largest network of
branch offices, service centres and
trained technicians, Otis is able
to provide unmatched customer
service. An international team of
industry professionals, supported
by state of the art technology,
provides the highest level of service
in the fastest possible time.
From order requests to product
delivery, installation and final hand
over, Otis project management
ensures that a standardised
process is tailored to meet the
unique requirements of each
individual project.
At Otis, the commitment to
excellence has produced the
highest quality products and
services that deliver unrivalled
customer satisfaction.
POCKET
 www.otis.com
Otis reserves the right to change any part of these specifications without prior notice. Printed in CN. Otis Gen2 COMFORT 12/06 PPR.
 Aesthetics Car Fixtures
Gen2 Comfort
Aesthetics Car Fixtures

Ceiling Decorations

Otis designers have created a range of ceiling Standard

fixtures and fittings to meet a variety of aesthetic
demands. The CS and CE series help to create
an elegant cab finish while also co-ordinating
with the architectural surroundings in which the
system is operating.
CS-F

Optional

CE-43 CE-44

CE-52 CE-53

CS-G

Otis reserves the right to change any part of these specifications without prior notice. Otis Gen2 COMFORT 12/06 PPR.
Handrails
Optional
Handrails have been designed and made from
materials to match modern trends in interior and
architectural finishes. They not only provide an
accent within the cab interior but also add to A-2 Thickness = 6mm, Hairline Stainless Steel
the features of the building in which the system
is installed.

A-4B Diameter = 25mm, Titanium-plate Stainless Steel (Gold)

A-4S Diameter = 25mm, Stainless Steel

B-1 Diameter = 38mm, Titanium-plate Stainless Steel (Gold on two ends, wood in middle)

F-2B Diameter = 38mm, Titanium-plate Stainless Steel (Gold)

F-2S Diameter = 38mm, Hairline Stainless Steel

www.otis.com

Due to the nature of the printing process, colours may vary from the original.

1 of 2
Aesthetics Car and Door Finishes Gen2 Comfort
Aesthetics Car and Door Finishes

Car Panel, Door and Door Frame

A variety of car and door colours and finishes
are provided to ensure the system matches the Standard
interior and architectural design of the building Painted Sheet Steel
in which it is operating.

P-001 P-002 P-003 P-004

Pearl White Pale Sand Sand Jade

P-005 P-006 P-007 P-010

Light Green Light Grey Ice Blue Prussian Blue

Optional
Hairline Stainless Steel

Flooring
Standard
PVC Tile

F-101a F-101b F-102b F-103b

F-105b

Due to the nature of the printing process, colours may vary from the original.

2 of 2
 Car and Hall Signal Fixtures
Gen2 Comfort
Car and Hall Signal Fixtures

Car Operating Panel

The Gen2 COMFORT Car Operating Panel Car Signal Fixture

(COP) comes in a sophisticated new design that
harmonizes with the car interiors. Positioned on
the front return panel of the car, it features neatly
laid-out small motion LED illuminated floor
buttons, integral inter-phone and bright digital
display. The 16-segment digital Car Position
Indicator displays 50mm high numerals. The
running direction and overload information
can be easily read from the COP. The display
is overlaid with a non-glare lens that allows
visibility from any position inside the car.

Otis reserves the right to change any part of these specifications without prior notice. Otis Gen2 COMFORT 12/06 PPR.
Car Operating Panel in hairline stainless steel finish with plastic and metal (option) buttons

Hall Signal Fixtures

Hairline stainless steel finish with plastic and metal (option) buttons
www.otis.com

Due to the nature of the printing process, colours may vary from the original.

1 of 1
 Actual Overhead Actual K
Actual Overhead Actual K
Pit Depth S Rise R Minimum Overhead min OH
Pit Depth S Rise R Minimum Overhead min OH
Elevator Layout

Machine Side
Gen2 Comfort

Controller
Controller
Elevator Layout and Specifications

DBR
DBR Drive
Drive

1 of 4
Hoistway Side

Grouting by others after installation

Grouting by others after installation
www.otis.com Otis reserves the right to change any part of these specifications without prior notice. Otis Gen2 COMFORT 12/06 PPR.

Driver
Elevator Layout and Specifications
Driver
Controller
Controller

H
H
 Pit Depth S
Elevator Layout and Specifications Gen2 Comfort
Elevator Layout and Specifications

Elevator Layout

Hall Fixture Cutout Detail

At Other Floors At Top Floor

Controller
Medium Reduced Frame (optiona

Total Reduced Frame (optiona

Small Frame (standar

Specifications

Basic Specifications Car Sizes (mm)

Duty (kg) Car Type Speed (m/s) Max. Stop Max. Rise (m) OP CW CD HW
630 * Wide 1 16 40
630 * Wide 1.6 24 75 800 1100 1400 1800
630 * Wide 1.75 24 75
750 Wide 1 16 40
750 Wide 1.6 24 75 800/900 1350 1400 1950/2050
750 Wide 1.75 24 75
800 Wide 1 16 40
800 Wide 1.6 24 75 800/900 1350 1400 1950/2050
800 Wide 1.75 24 75
900 ** Wide 1 16 40
900 ** Wide 1.6 24 75 900 1600 1350 2150
900 ** Wide 1.75 24 75
1000 * Wide 1 16 40
1000 * Wide 1.6 24 75 900 1600 1400 2150
1000 * Wide 1.75 24 75
1000 * Deep 1 16 40
1000 * Deep 1.6 24 75 900 1250 2000 2000
1000 * Deep 1.75 24 75
1000 * Wide 1 16 40
1000 * Wide 1.6 24 75 900 1600 1550 2150
1000 * Wide 1.75 24 75
* Except for Malaysia and Singapore
** Except for India, Malaysia and Singapore

2 of 4
 Elevator Layout and Specifications
Gen2 Comfort
Elevator Layout and Specifications

Elevator Layout

Hall Entrance Detail for Standard Type Door

At At
Other
Other
Floors
Floors At At
TopTop
Floor
Floor

Grouting
Grouting
(by(by
others)
others) Grouting
Grouting
(by(by
others)
others)
after
after
installation
installation after
after
installation
installation

Medium
Medium
Reduced
Reduced
Frame
Frame
(optional)
(optional) Medium
Medium
Reduced
Reduced
Frame
Frame
(optional)
(optional)

OP+260
OP+260 OP+260
OP+260
Controller
Controller

Grouting
Grouting
(by(by
others)
others) Grouting
Grouting
(by(by
others)
others)
after
after
installation
installation after
after
installation
installation

Total
Total
Reduced
Reduced
Frame
Frame
(optional)
(optional) Total
Total
Reduced
Reduced
Frame
Frame
(optional)
(optional)

OP+260
OP+260 Controller
Controller OP+260
OP+260

Grouting
Grouting
(by(by
others)
others) Grouting
Grouting
(by(by
others)
others)
after
after
installation
installation after
after
installation
installation

Small
Small
Frame
Frame
(standard)
(standard) Small
Small
Frame
Frame
(standard)
(standard)

OP+260
OP+260 Controller
Controller OP+260
OP+260

Hoistway Dimensions (mm) Reactions (kg)

HD min OH min S P12 P13 P21 P22 P23 P24
3850 1300 6710 5340 1750 850 1950 950
1800 3950 1350 6710 5340 1750 850 1950 950
4000 1400 6710 5340 1750 850 1950 950
3850 1300 8680 6920 1900 950 2800 1250
1800 3950 1350 8680 6920 1900 950 2800 1250
4000 1400 8680 6920 1900 950 2800 1250
3850 1300 8680 6920 1900 950 2800 1250
1800 3950 1350 8680 6920 1900 950 2800 1250
4000 1400 8680 6920 1900 950 2800 1250
3850 1300 10000 7800 2050 1050 3150 1400
1800 3950 1350 10000 7800 2050 1050 3150 1400
4000 1400 10000 7800 2050 1050 3150 1400
3850 1300 10000 7800 2050 1050 3150 1400
1800 3950 1350 10000 7800 2050 1050 3150 1400
4000 1400 10000 7800 2050 1050 3150 1400
3850 1300 9730 7540 2350 1100 2800 1300
2400 3950 1350 9730 7540 2350 1100 2800 1300
4000 1400 9730 7540 2350 1100 2800 1300
3850 1300 10000 7800 2050 1050 3150 1400
1950 3950 1350 10000 7800 2050 1050 3150 1400
4000 1400 10000 7800 2050 1050 3150 1400

3 of 4
Elevator Layout and Specifications Gen2 Comfort
Elevator Layout and Specifications

Elevator Layout

Machine on Top of Hoistway

G1C G2C

Hoistway Plan of Top Floor

G1C G2C
Hoistway Lighting (by others) Hoistway Lighting (by others) Hoistway Lighting (by others)
Hoistway Lighting (by others) Hoistway Lighting (by others) Hoistway Lighting (by others)

Hoistway Lighting (by others) Hoistway Lighting (by others) Hoistway Lighting (by others)
Driver

Driver
Driver

Driver Driver

Driver Driver
Driver Driver
installation

installation
installation

installation
installation

installation
after

after
after

after

others
others

others

installation
others
others

others
after

after

installation

Controller Controller Controller

Controller Controller Controller
byby
byby

byby

by others
by others

by others

after installation
Grouting
Grouting

Grouting

Controller Controller Controller

Grouting
Grouting

Grouting

after
after
Grouting
Grouting

Grouting

Hoistway Plan of Other Floors

Hoistway Lighting (by others) Hoistway Lighting (by others) Hoistway Lighting (by others)
G1CLighting (by others)
Hoistway G2C Hoistway Lighting (by others)
Hoistway Lighting (by others)

Hoistway Lighting (by others) Hoistway Lighting (by others) Hoistway Lighting (by others)

At Other Floors 4 of 4 At Top Floor

At Other Floors At Top Floor

At Other Floors
Grouting (by others)
At Top Floor
Grouting (by others)
Grouting (by others)
after installation Grouting (by others)
after installation