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System Deployments
No matter how many locations or sites are involved, large IT deployments require careful planning and consideration. Yet, even with a road
map in place at the onset of a deployment, this type of initiative can remain a daunting and complex task.
Potential challenges that can arise during multisite infrastructure rollouts include:
Every deployment will be different, and so will the technical aspects of each site. However, all organizations need to consider and account for
common traps before embarking on an IT rollout or refresh. This whitepaper outlines these traps and provides solutions to help organizations
avoid falling into them.
1 Insight proprietary and confidential. Do not copy or distribute. 2017 Insight Direct, USA. All rights reserved. 1.800.INSIGHT insight.com
In analyzing dozens of large IT deployments, Insight has identified the three most common
complications. Considering these traps in advance will increase the chances of delivering a successful
rollout on time, on budget and with minimal interruption to business operations.
Not every organization has the ability to perform a large-scale deployment. Because most companies
are not equipped to comprehensively address the needs outlined above entirely in-house, many team
up with best-in-class partners to fill the gaps. In fact, according to 2016 IDC survey data, the majority of
enterprises use external providers to deploy new assets.1
When dealing with a national rollout, regional providers can only serve a specific geography. Using
multiple suppliers will help a company cover more ground. However, using multiple suppliers can
produce a different set of challenges and risks.
With the introduction of each new partner, the complexities grow exponentially, as more planning,
coordination, paperwork and handoffs are needed. All of these extra steps can increase the potential
for misunderstandings, inconsistencies and mistakes. Furthermore, added intricacy can produce even
greater risks, including slowed implementation, unnecessary costs and an absence of accountability.
The issues can compound. A lack of project control and accountability will only increase complications,
as the ability to identify inconsistencies is quickly reduced. It is impossible to determine the cause and
proper course of remediation if the discrepancies are not caught early.
Plot inconsistencies before the project commences, and develop standards that will address these
potential variations and conflicts. Once standards are created, ensure the project management partner
can support the project properly by providing these four resources:
Additional key best practices organizations will need to implement to see success in a multisite
deployment include:
Offer installation partners the means to easily access standards from anywhere and at any time.
Conduct partner training to reinforce standards.
Facilitate the documentation of downstream partners compliance on a site-by-site basis.
Frequently review progress documentation to ensure standards are met.
Although multiple partners will often be necessary, taking these steps will ensure everyone is working
from the same set of standards and expectations with the right processes in place to facilitate
coordination and handoffs.
3 Insight proprietary and confidential. Do not copy or distribute. 2017 Insight Direct, USA. All rights reserved. 1.800.INSIGHT insight.com
Trap 3: Accelerated deployment requirements
No matter the industry or size of the business, IT deployments can never happen fast enough.
However, each added site involved in a deployment will increase the length of the rollout.
With the standard three-year life of a PC, time can be of the essence when completing a rollout
especially when thousands of devices are being refreshed. Regulatory and compliance issues can also
contribute to tight timeframes, and it is important to plan ahead when assets are reaching their
end of life.
Anticipating the demand to speed a deployment in advance is critical. The good news is that leaning
on an outside resource will accelerate the process. The IDC survey uncovered that organizations that
used third-party providers were able to complete deployments up to 68% faster than those that did
not.1 However, companies still need to vet third-party partners thoroughly in order to ensure they can
meet timelines.
Many aspects of a rollout can easily expand and speed up; however, an accelerated scenario often puts
a strain on:
Installation support
Product sourcing
Solution integration
Disposition
It is recommended that organizations perform a stress test on potential rollout partners that will
support these areas during the selection and project preparation phase. Regardless of whether the
timetable actually accelerates, companies will know their partner can accommodate a schedule that is
potentially twice as aggressive as originally planned, if needed.
4 Insight proprietary and confidential. Do not copy or distribute. 2017 Insight Direct, USA. All rights reserved. 1.800.INSIGHT insight.com
Why choose Insight?
Insight is a national turnkey IT deployment partner offering specific support at every phase of the IT
deployment project, including:
About Insight
From business and government organizations to healthcare and educational institutions, Insight
empowers clients with Intelligent Technology Solutions to realize their goals. As a Fortune
500-ranked global provider of hardware, software, cloud and service solutions, our 6,400 teammates
provide clients the guidance and expertise needed to select, implement and manage complex
technology solutions to drive business outcomes. Through our world-class people, partnerships,
services and delivery solutions, we help businesses run smarter.
1
Brothers, R., Perry, R. and Vazquez, M. (August 2016). The Business Value of Utilizing Deployment Services. IDC.
5 Insight proprietary and confidential. Do not copy or distribute. 2017 Insight Direct, USA. All rights reserved. 1.800.INSIGHT insight.com