HR INTERVIEW

Job title: Engineering Technician

Summary:
The Engineering technician is responsible for everyday operation of the
company’s operated machines, ensuring twenty-four hours operation of the
system during the day; and in case of a problem, come up quickly with a
permanent solution.

Duties and Responsibilities:

 Direct and coordinate a team of tech support technicians.
 Use math and science skills to assist engineers with creating products.
 Improving manufacturing methods and maintaining production systems.
 Assign problems to tech support specialists.
 Regularly analyze and review charts to assure system is working with no
problems affecting it.
 Analyze situations and determine resources needed to solve them.
 Make decisions quickly, often with limited information.

Relationships:
Reports directly to Engineering supervisor, in coordination with IT staff.

Qualifications:
 A degree in mechanical and electrical engineering is required; 3 years of
experience in technical support.
 Experience as a team leader, Good communication skills and the ability
to work well with people and line technicians. Strong problem solver
and observation skills.
Technical and Physical Demands:
Ability to communicate well with good writing skills, vendors. Regular use
of phone and email for communication. Hearing and vision correctable to
within normal ranges, and preparing or inspecting documents.
The ability to remain in the same position for a long amount of the time
may be needed, as well as the ability to move about the office is required.
And using a computer while sitting for a few periods is common.
Maximum weight expected for lifting is 10 KG during working around
equipment.

Work environment:
The job is performed in a large area indoors around equipment. Extended
periods of sitting while using a computer or other equipment. With a small
personal office.

Criteria for Selection:

 Commitment (25%)
 Team work (35%)
 Problem solving (15%)
 Leadership (25%)
Question set
 Ice breaking
 Chitchat then after the interviewee responds as required ask the
“Introduce yourself” question.
 Commitment
 “What do you know about the company? / Who are our
competitors? / What do you know about the position you’re
applying for?"
 “If we offer you the job, how long do you think you’ll stay here?”
A good answer would sound like:

“I’m looking to settle down somewhere where I can see a future for
myself and unless circumstances change, I’d like to think your
company is the right one to offer me that.”

You don’t want a candidate who just says “forever” as this is a bit
unrealistic. People grow and circumstances change

 “So, why do you think this job would be different/better than

your current job?”
“Well, I’m hoping to join a more creative team who are always
looking for new opportunities and ideas and having looked at your
website, social media and now having met some of the team, I feel
like your company is the right place for me.”
Some candidates may shoot themselves in the foot. They may admit
that they’re desperate, may start badmouthing their current employer.

 “Do you have any questions for us?”

So for example, they might ask:

 “Could you give me any examples of projects I will be working on?”

  “Am I right in saying that four directors started the business? How
did that happen?”
 “What training opportunities are available for staff?”

So basically, just questions that show a real, genuine interest in the role.

 Teamwork
 “Do you prefer teamwork or working independently?”
“I am very comfortable working on a team, but I can also work
independently, as well.”

 “Can you share an example of a situation in which teamwork

enhanced your output as an employee?”

 “Have you ever struggled to communicate with colleagues while

working together on a project?”

 Problem Solving
 “How do you know when to solve a problem on your own or to
ask for help?”

 Describe a time when your workload was heavy and how you
handled it.

 Describe a challenge or problem you faced. How did you handle

it?

 Leadership
 “Tell me about a time you stepped up into a leadership role.”

 Describe a time when you led by example.

 When have you delegated effectively?

Tips for a Successful Interview
 Interviewer should not talk more than 20% of the interview, the
interviewee should do all of the talking.
 Ice breaking is crucial to get the best results out of the interview. If the
interviewee is too stressed, it will be harder to get the data required.
 Don’t get too friendly with the interviewee. Keep it professional.
 Don’t give any signs of dis/approval so the interviewee wouldn’t be
affected. (E.g. nodding, “OK” … etc.)
 Ask follow-up questions.
 Write down notes.
 Read candidate’s resume before beginning and use it to ask
experience/behavioral/situational questions.
 Mind your body language and the candidate’s.