Configure Emergency Access (EAM)

in GRC 10
created by Diego I. Yaryura on Nov 3, 2012 5:18 AM, last modified by Diego I. Yaryura on Dec 11, 2012 2:14
AM
Version 5
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Hello!

Configuring EAM in GRC 10 isn’t a difficult task, but there’re some details you have to take into account. The document “AC
10.0 Pre-Implementation From Post-Installation to First Emergency Access” is useful, but it doesn’t not consider all the details.
Here I’ll try to give you a complete explanation about how to configure EAM successfully.

Configure Parameters:
In GRC Box, execute transaction SPRO and navigate to here:

The following parameters should be set according to the table:

Recommended value (for

Parameter initial configuration)
4000‐Application type 1
4001‐Default Firefighter
Validity Period (Days) 30
4002‐Send Email Immediately YES
4003‐Retrieve Change Log YES
4004‐Retrieve System log YES
4005‐Retrieve Audit log YES
4006‐Retrieve OS Command
log YES
4007‐Send Log Report
Execution Notification
Immediately YES

4008‐Send FirefightId Login

Notification YES
4009‐Log Report Execution YES
Notification
Chose a role name, for example

4010‐Firefighter ID role name Z_SAP_GRC_SPM_FFID

For a complete description of the above parameters, please refer to the guide:
https://service.sap.com/instguides - > SAP BusinessObjects Governance, Risk and Compliance (GRC) ->
Acess Control -> Release 10.0 -> Maintaining Configuration Settings Guide - SAP AC 10.0

Current direct link:

http://service.sap.com/~sapdownload/011000358700000997872011E/AC10_ConfigSettings_SP10.p
df

You might want to change some of them; the recommended values only serve as a guide for the initial
configuration.

Changes in the parameters table will be included in a transport request, you should release the
transport to your QA/PROD systems when you finish the EAM tests and adapt the parameters according
to your requirements.

Parameter 4010: What’s for?

If you’ve been working with GRC 5.3, this parameter should sound weird to you.
The purpose is to identify to the application that the user who is logging on to the target system is a
Firefighter ID. The target system makes a call to the GRC Box and reads this configuration to check if the
user has this role assigned to them.
That means that you have to create the role that you’ve set in parameter 4010 in all the target systems
with the exact name provided there. Usually, you copy it from the standard SAP_GRC_SPM_FFID (it
contains RFC authorizations).
Only the users who have that role assigned in the target system will be available for selection in the GRC
Box as Firefighters IDs.
Kindly check note: 1668255 - Firefighter ID role name for Param ID 4010
For more information regarding default roles provided by SAP, please refer to Security Guide available
here:

https://service.sap.com/instguides - > SAP BusinessObjects Governance, Risk and Compliance (GRC) -

> Acess Control -> Release 10.0 -> Security Guide - SAP Access Control 10.0

Current direct link:

http:/service.sap.com/~sapdownload/011000358700001377352010E/ACPCRM10_SG_SP10_en.pdf

Adding connector to the SUPMG Scenario:

Please check: Note 1562760 - AC10.0 - Intergration Scenarios to Connector link

At this point you have already created the connectors.

Now you have to link the corresponding connectors to the SUPMG scenario:
Click here:

And:

Required roles in the GRC Box:

SAP provides standard roles that must be copied to the customer namespace. For this sample
configuration you should need at least to create a copy for the following roles and generate the
corresponding profiles:

SAP_GRAC_SUPER_USER_MGMT_OWNER Emergency Access management owner

SAP_GRAC_SUPER_USER_MGMT_CNTLR Emergency Access management controller
SAP_GRAC_SUPER_USER_MGMT_USER Emergency Access management firefighter
Emergency Access management
SAP_GRAC_SUPER_USER_MGMT_ADMIN administrator
Gives basic authorizations required for all
AC users. You must assign this role to all
SAP_GRAC_BASE AC users.
Gives the authorizations to launch
NWBC. You must assign this role to all
SAP_GRAC_NWBC AC users.

You can just name them as Z_<full standard role name> or use a naming convention according to your
company requirements.
CAUTION: Please, follow he instructions provided in tha attachment of note:
Note 1663949 - EAM Authorization Fixes for Central Owners and Reason Codes

There are some changes you have to made to the standard roles and also there's a complete explanation of the authorization
objects.

For more information, kindly refer to the Security Guide (link provided above).

Required users in the GRC Box:

In order to show a sample for testing, It’s necessary to create (or use existing ones) three users:

FF_OWNER: This user will serve as owner for the firefighter ID. It should be assigned to the role
Z_SAP_GRAC_SUPER_USER_MGMT_OWNER

FF_CONTROL: This is the firefighter controller. You assign Z_SAP_GRAC_SUPER_USER_MGMT_CNTLR.

CAUTION: This user MUST have a valid e-mail address maintained in SU01 if you want the controller
to receive notifications via e-mail.

FIREFIGHTER: This is the firefighter user, who will be able to access in the target system with the
Firefighter ID. You assign Z_SAP_GRAC_SUPER_USER_MGMT_USER in addition to the base roles. If you
don't assign the base roles you won't see the user (FIREFIGHTER in this case) available for selection in
the Firefighters IDs.

<your user>: The user who is going to perform the configurations, must have at least the role
Z_SAP_GRAC_SUPER_USER_MGMT_ADMIN assigned.

In addition to all the mentioned roles above, all users must have the roles Z_SAP_GRAC_NWBC and
Z_SAP_GRAC_BASE assigned.

For a theoretical explanation of the users and its responsibilities, refer

tohttps://help.sap.com/saphelp_grcac10/helpdata/en/16/404938695540b398a5e76fe8cfb067/frameset
.htm

Required roles in the target system:

In the target system you have to make a copy of the role SAP_GRAC_SPM_FFID and generate the profile.
CAUTION: The name of this role MUST be the same configured in the parameter 4010 in the GRC Box.
In this example: Z_SAP_GRC_SPM_FFID.
Required users in the target system:

You have to create a user (FIREFIGHTER_ID) in the target system with the corresponding roles required
roles/profiles according to your requirements. In addition you must assign to the FIREFIGHTER_ID the
role Z_SAP_GRC_SPM_FFID.
This user should be of type: “Service” as per note 1702439
The following note describes an issue you'll face with this kind of users: Note 1586989 - Object Services icon not available in
Firefighter ID session
I'll update this document when a specific note for GRC 10 is released regarding this issue.

Creating central Owners and controllers:

Access to the NWBC: http://<server>:<port>/nwbc/ or execute tx. NWBC in the GRC Box.
Go to the “Setup” tab and:

Create entries for the Firefighter controller and owner:

Creating reason codes:

You have to create at least one reason code to be able to use the firefighter ID later.
 Associate the entry to the corresponding target system.

Synchronization Jobs:
In accordance with note: 1585079
You have to execute the synchronization Jobs in order to make the FF IDs available in GRC Box for selection:

Please make sure that you have performed following configuration steps:
1. 1. Integration Scenarios are configured as explained in note 1562760
2. 2. Please make sure the Firefighter role is assigned to Firefighter IDs in the corresponding client system and that the same role
has been given as parameter value for configuration parameter 4010. Configuration parameters can be configured in the
transaction code SPRO => Governance, Risk & Compliance => Access Control => Maintain Configuration Settings
3. 3. Run User/Role/Profile/Auth synchronization jobs. The Link to run these jobs can be found Under transaction code SPRO =>
Governance, Risk & Compliance => Access Control => Synchronization Jobs.
Once you have executed the auth & repository sync job with the corresponding target connector, the FF ID will be available for
selection in the GRC Box.
See also Note 1668255

…Once you are done with the above steps, re-run an Incremental/Full User Sync for the
Firefighter IDs with the Firefighter Role to be SYNCed into the GRC box.
Now re-launch the application via NWBC or Portal and then search for the Firefighter ID
and this should be available in Firefighter ID list.
…
Assign Owners:

Assign Firefighter IDs to Firefighters

Here you assign the Firefighter ID to the corresponding Firefighters users (one or more)

And in the controller tab set the controller user:

 Firefighter colector Job:

Execute tx. GRAC_SPM_LOG_SYNC and schedule the log collection periodically as per note: 1617529

Known problems with time zones:

Note 1595462 - Logs not visible in the SPM Reports
Note 1775432 - Transaction logs are not getting captured by GRC 10.0

Known problem when connector is set to “*”:

Note 1726157 - GRAC10 EAM GRAC_SPM_LOG_SYNC_UPDATE doesn t collect data

E-mail configuration:

If you want the controller to receive e-mails (firefighter logon notification and firefighter session details)
you have to check the following:

 Make sure your Basis team has properly configured outgoing e-emails from GRC Box (Tx. SCOT)
 Controller notification method was set to: Email (see above)
 SPRO parameters:
4002 Send E-mail Immediately YES
4007 Send Log Report Execution
Notification Immediately YES
4008 Send FirefightID Logon Notification YES
4009 Log Report Execution Notification YES
 Controller user (FF_CONTROL) has "Comm.Method” set to “E-Mail” in SU01 and has a valid e-mail address.
 WF-BATCH User must also have an e-mail address in SU01; otherwise you’ll get the following error in tx. SLG1:

According to the configuration settings guide:

You can change the parameter and use another user to send the e-mails.

After executing the GRAC_SPM_LOG_SYNC_UPDATE, please execute tx. SOST and check if the e-
mails were generated (you have to access the firefighter to get the e-mails).

Implement Firefighter user Exit:

Despite the Firefighter ID password is changed by the application each time you start the firefighter (you can check it via change
documents in the target system), Firefighter Ids need to be restricted from Logging in into SAP System directly via SAP GUI.
For this purpose either we need to create and modify the SAP User Login Exit.

Check
1545511 - Firefighter User Exit
1735971 - User exit to prevent direct firefighter login

Required RFC connections for EAM:

Please check: Note 1701047 - Is it mandatory to use trusted connection in the RFC destination for Firefighter Connector?

"Yes it is mandatory to make a trusted relationship so that communication can be established between the GRC system and the
plug-in."

Links to more documentation:

Note 1394281 - Superuser Privilege Management Log Report Content

Note 1065048 - Firefighter Log Not sent in Email to Controller <<- for 5.3, but useful
Note 1618040 - Performance fix for SPM transaction logs for large systems
Note 1732938 - Firefighter incorrect language setting on ERP Production
Note 1730649 - Firefighter owner can assign ANY Firefighter ID to Firefighter User
Note 1747283 - EAM: Entries in EAM logon pad not Visible for a firefighter