degree of severity frequency of occurance

NO
Causes of delay extreme great moderate little always often sometimes rarely
1
2
3

Frequency Index %(FI)= SUM a(n/N) * 100/4

severity index %(SI)= SUM a(n/N) * 100/4
Importance Index (II)= frequency index * severity index
a: is the constant expressing weighting given to each response (ranges from I for little up to 4 for severe and frequent)
n: is the frequency of the responses
N:is total number of responses.

Rank
causes of delay severity index frequency index impotance index