Linking people with technology.

Customer Centric
Flexible
Knowledgeable
Sense of Urgency
Team Player
Community

Linking people with technology.

3441 Main Street, Suite 100

Chula Vista, CA 91911
Hours: Mon.–Fri. 8am to 5pm

Toll Free: 877-424-8015

Phone: (619) 424-8000
Fax: (619) 424-8085

www.copylink.net
Our
OurMission
Mission
It is our mission to be the office solutions partner our clients
and community can count on. We dedicate ourselves to be
responsible and dependable with a sense of urgency that
guarantees results and satisfaction.
Our philosophy is simple, we invite you to compare the services and
benefits you will receive at Copy Link with any of our competitors.
We are confident that Copy Link will stand out from the crowd!
Kevin Marshall
President
Copy Link
Our Core Values
Customer Centricity
We understand that each customer has different needs, interests and
preferences. We recognize the unique nature of each client and provide
solutions based on individual needs and perspectives. Every member of
our organization strives to create a positive customer experience and is
committed to your success.
“Our customers are the center of the Company. The
Company revolves around our clients. We differentiate
ourselves by offering an experience that others don’t.”
Joan Brower, Inventory Control
Flexibility
We listen. We respect and value ideas from others. We are open minded
and most interested in solutions. Everyone has the potential for incredible
ideas. The ability to exchange ideas and adapt is key to finding the best
solutions.
“By being flexible we are able to adapt to any changes
or challenges that come our way. We are able to find
solutions for our clients quickly and creatively.”
Richie Banaag, Service Technician
Knowledge
We encourage and cultivate an ongoing quest for knowledge of our products,
services and customer needs. We will continuously evolve to meet the
demands of changing technologies, techniques and environments.
“Being knowledgeable about the products and services
Copy Link provides means that I can help other employees
and customers with the best solutions.”
Paul Tanton, Technical Support
Teamwork
We believe that our most important asset is our people. At every level of our
company, we promote learning, sharing and individual growth so that we
can build a team that is much more than the sum of its individual parts.
“We work together to take care of our customers. By
working as a team we can service our customers in a
timely and efficient manner.”
Javan Livingston, Senior Service Technician
Sense of Urgency
Our sense of urgency drives us forward. It is a discipline that motivates us
to accomplish goals on a daily basis. It is a positive force that provides us
the clarity and focus required to achieve our objectives and the objectives
of our clients in a timely manner.
“Having a sense of urgency means that we respond
to each and every client to take care of their needs as
quickly and completely as possible.”
Stacey Key, Office Manager
Community
We believe that our community is our most important resource. We have a
strong commitment to promote and add to the success of our community
and improve the lives of the people that live and work with us.
“Community means being part of the larger picture. If we
are a good neighbor people trust us and will want to do
business with us.”
Paul Whitcomb, Senior Technician