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CONTENTS

3 MUST READ: 8 Worst 14 PROBLEMS AND 23 BEHAVIOR: ESL SOS! 7


Lesson Planning SOLUTIONS: 7 Most Most Common Behavior
Mistakes You Can Make Common ESL Problems Problems and How to
and How to Solve Them Deal with Them

4 MUST READ: ESL


Teachers Beware: Are 15 PROBLEMS AND 24-25 BEHAVIOR: Entitled
You Making These SOLUTIONS: When Behavior in Students,
Mistakes in Class? Things Go Wrong: How Its Source, and
to Turn a Disaster ESL Addressing It
Lesson into a Triumph
5 MUST READ: Get
Your Act Together: 7 26-27 PROBLEM
Mistakes That Make You 16 MUST READ: Becoming STUDENTS: So What
Look Unprofessional A Super ESL High are We Doing Today,
School Teacher: 8 Teach? Dealing with the
Little-Known Secrets Demanding or Cynical
6 MUST READ: ESL Student
Alert! Do You Make
These Mistakes When 17 CLASSROOM
Teaching English? MANAGEMENT: How 28 PROBLEM STUDENTS:
to Address Classroom But It is Clear: Dealing
Behavior Issues: 7 with the Defensive
7 MUST READ: Don’t Do Ideas to Keep Your Student
It: 10 Things Never to Kids Organized and
Do in the Classroom Productive
29-30 PROBLEM
STUDENTS: So Sorry
8 LESSON PLANNING: 18-19 BEHAVIOR: to Keep Bothering You:
6 Super Easy Steps Demands, Accusations, Dealing with the Very
to Creating a Winning & Blaming: Dealing with Insecure Student
Lesson Plan Outrageous Student
Behavior without Losing
Your Sanity 31 EAGER BEAVER: How
9 ERROR CORRECTION: to Deal with Eager
The Upside of Errors: Beavers: 5 Instant
When and Why to 20 DISCIPLINE: Top 10 Solutions to Common
Avoid Correcting Your Tips to Deal With Problems
Students Indiscipline in the
Classroom
32 BONUS: 5 Effective
10 BEGINNER Ways to Calm Your
TEACHERS: 5 Worst 21 PROBLEM STUDENTS: Students Down
Mistakes All Beginner Keep Your Cool: Tips
ESL Teachers Make for Handling Difficult
(And You Too?) Students

11 ONLINE TEACHERS: 22 PROBLEM STUDENTS:


5 Mistakes All Online 4 Types of Problem
Teachers Make - And Students and Strategies
How To Avoid Them to Manage Them

12-13 STRESS: ESL


Teacher’s Meltdown:
Problems & Solutions
8 Worst Lesson Planning Mistakes
You Can Make
TO AN ESL TEACHER, THE LESSON
PLAN IS AS ESSENTIAL AS THE
COURSE MATERIALS, MAYBE EVEN
3 HAVING
NO LESSON STRUCTURE
you can do with your ESL class, but
technology should be used in the class-
room only if it helps you reach your
MORE SO. Your course syllabus is your big picture learning goal. For example, say your
Think of the coursebook as the vehicle, of the entire journey: each individual les- goal is for students to practice asking
the tool you will use to take your class son plan is what you’ll be doing at each for and giving directions, and you want
on this journey that is learning to speak individual stop and what you you’ll be to use a particular piece of realia, like a
another language. The lesson plan doing to get them one step closer to the map, but you don’t have any real ones.
is the road map that helps you set a main goal. It’s simply not good enough You can always use online maps (virtual
course from Point A to Point B, the first to spend 45 minutes at each stop: you realia) and for that you could definitely
being little or no knowledge of a spe- have to have a plan - with a solid struc- use a computer.
cific language point, the second being ture. For a great example of what this
learning said language point - reaching
a learning goal.
structure should look like check out this
article. 7 COVER MATERIALS
AND NOT TEACH STUDENTS
But like any road trip, things can go
wrong. And if you embark on a road trip
with the wrong map... well, you’re just
setting yourself up for trouble. Here are
4 FAILING TO INCLUDE
VARIETY
If your goal is to “Finish Chapter 7”,
well, let me be honest with you: that’s
not a very good goal. Yes, you have a
syllabus. Yes, you have an overall class
When you go on a road trip you want
some of the mistakes in lesson planning to see natural landscape, but also enjoy plan you need to meet. But top of mind
that will make you veer off course. some of the things each city or town has should be what your students must
to offer. Variety is key. Make sure to in- learn.
8 BIGGEST LESSON clude lots of different types of activities
PLANNING MISTAKES in your lesson plan: video, music, crafts,
games, group work or pair work, etc... 8 NO PLAN B

1 PLANNING BEFORE GETTING


TO KNOW YOUR CLASS
but make sure you include activities or
tasks that serve your purpose: reaching
the goal.
You’ve planned an awesome les-
son, a multimedia lesson with video
and audio so your class can have some
Would you plan a road trip with a group good listening comprehension exercis-

5
of friends without knowing what they es. But the moment you connect your
USING computer you realize you have no Inter-
want to see or what their interests are?
Chances are they have their own goals/
THE SAME LESSON PLANS net connection. Well, stuff happens and
expectations for the trip. You will surely when it comes to using technology in
The coursebook and the class sylla-
have the course syllabus for the semes- the classroom, you have to be prepared
bus may be the same as last year’s,
ter/year ahead of time, but that is sim- in case something does not go accord-
but are your students the same? Each
ply a list of what your students should ing to plan. Should you ditch your entire
class, each group of students is differ-
learn to reach a specific level. Lesson plan and just have them play games
ent. The lesson plans you used in previ-
planning (what you’ll do for each indi- for the rest of the class? You should al-
ous years may not be the best for this
vidual lesson) should begin after you’ve ways have a Plan B, another route that
particular group of learners. Moreover,
obtained more information about your will take you to the same lesson goal.
consider the new things you might need
students’ goals, expectations and inter- If your goal is to practice listening com-
to change/add - there are always new
ests. prehension, you should have another
apps, music artists, movies and inter-
listening comprehension exercise that
ests that crop up every year. If you’re

2 NOT HAVING A CLEAR GOAL will easily replace the one you planned
happy with your previous lesson plans
on doing in the computer, maybe a CD
or have some that really worked, by
Consider a single lesson you will or a reading out loud.
all means use them, but don’t forget
teach. What do you want your students to make the necessary tweaks so that PLANNING IS IMPORTANT, ABOVE
to accomplish by the end of the les- they better suit a particular group of stu- ALL, BECAUSE IT GIVES STUDENTS A
son? Learn the Simple Past? Or bet- dents. SENSE OF STRUCTURE.
ter yet, learn to talk about events that They get the impression that on this

6
happened in the past? Once you have road trip, you’re in the driver’s seat, and
a clear goal in mind, everything else
PLANNING TECHNOLOGY you know where you’re taking them.
will fall into place, including the activi- FOR TECHNOLOGY’S SAKE They will know that you’re taking them
ties you will choose to reach this goal. where they need to go. You can simply
Everyone is using technology in the
drive them there. Or you can give them
classroom, so you’d better add some
one heck of a ride. Which would you
computer/Internet activities, right?
choose?
Wrong! Yes, there are amazing things

3
ESL Teachers Beware: Are You
Making These Mistakes in Class?
And you jump in and say, “fun?” Talk to give them time to add a new piece of
NO ESL TEACHER IS PERFECT, NO about eager beavers! Sometimes the information.
MATTER IF YOU’VE BEEN TEACH- teacher is the eager beaver in class

5
ING FOR 20 MINUTES OR 20 YEARS and doesn’t give students enough time YOU DON’T CHECK TO SEE
(PRESENT COMPANY INCLUDED!) to come up with the right word or an-
ANYONE CAN MAKE MISTAKES, MOST IF THEY’VE UNDERSTOOD
swer. Students need time. If you jump
OF WHICH ARE RESULTS OF OUR the gun and complete the answer for YOUR INSTRUCTIONS
TRYING TOO HARD OR BEING TOO them, you’re taking away their oppor- So, you rattle off a set of instructions
IMPATIENT. tunity to prove to you just how much in rapid-fire succession and say, “OK,
I’ve already covered some of these mis- they’ve learned. Also, consider that it let’s get started!” This is usually when
takes in another article, where I men- could actually annoy the student. What students start whispering to each oth-
tion one of our classic blunders: too if, in the situation above, the word the er things like, “What did she say?” or
much TTT (Teacher Talking Time). Of student was actually looking for is “bor- “What do we do now?”
course, we don’t want to talk more than ing”?
the students. But we find ourselves ex-
Always check to see if they’ve gotten
plaining and over explaining, or simply Completing students’ sentences is like your instructions straight. Ask the class,
getting too chatty in our efforts to bond cutting someone else’s food. You do it “OK class so what do we do first? And
with students. Here are some more of when they’re little, but at some point then? Good! You may begin.” If it’s an
the worst mistakes you can make in they have to start doing it for them- exercise they must complete, it’s a
your ESL class: selves. great idea to do the first question with
ARE YOU MAKING them as an example.
THESE MISTAKES IN
CLASS? 3 YOU ASK THEM
IF THEY UNDERSTAND
6 YOU GIVE THEM UNCLEAR
INSTRUCTIONS
Imagine I am looking straight into your

1 YOU INDULGE
IN USELESS BLABBER
eyes, and I ask you “Do you under-
stand?” Most students will feel com-
pelled to squeak out a tentative “yes...”
This mistake goes hand in hand with
the previous. Try to use words you
know they will understand. Give them
This is what I also call the “saying out Who would actually face the teacher steps that are easy to follow, and if you
loud things that you should just keep to and say “no”? Who wants the rest can number them, so much the bet-
yourself” syndrome. It goes something of class to think that they are not the ter. This is particularly true for special
like this: you say to your class, “OK, so brightest bulb in the box? Don’t put projects like crafts, where students are
we’re going to play this game, but we’re your students in this position. expected to follow a series of steps.
going to use the board instead of these
If they are not familiar with any of the
cute little photocopies I had planned There are ways to check for compre- vocabulary make sure you explain it to
to give you, but I can’t give you as the hension without having to put students them first: this includes words like “sta-
copier is broken. Sorry about that, but on the spot. Try asking them questions, pler”, “paper clips” or any other materi-
these things happen, and well, we need instead, to make sure they’ve under- als they may not be familiar with.
to adapt and adjust to what we have... stood.
OK... Oh, I’ll need another marker be-
AS MENTIONED EARLIER, ANYONE
4
cause this one is not working proper-
YOU ECHO THEIR ANSWERS CAN MAKE MISTAKES. I AM ONE OF
ly...” And it goes on and on and on...
A student says, “I work at Google.” THOSE TEACHERS WHO COMPLETE
Needless to say, students don’t need to You say, “You work at Google. Great! STUDENTS’ SENTENCES. GUILTY AS
hear all of this. Quite frankly, in some You work at Google.” First of all, there CHARGED!
levels it can be quite confusing – they is absolutely no learning value in parrot- After 20 years, I still need to stop myself
may not even understand half of it. Re- ing your students. Second, if you do it every now and then, but this is some-
peat after me: Silence is good. It’s OK immediately after they speak, you may thing I tend to do when I’m running out
for students to have some quiet time be interrupting their train of thought and of time for an activity.
while you set up a game or activity. may even cut them off from whatever
Moreover, keep any problems you may else they were going to say. What if
have had with the school’s equipment your student was about to tell you what
to yourself. It’s more professional, too. he did at Google?

2 YOU COMPLETE THEIR SEN-


TENCES FOR THEM
After a student speaks, give him or her
time to add something else. If you feel
compelled to say something, simply re-
Your student says, “Playing soccer is...” ply with a “How interesting!” And pause

4
Get Your Act Together: 7 Mistakes
That Make You Look Unprofessional
not only makes you look unprofessional, some mistakes.” In the words of the fa-
THERE ARE TEACHERS WHO ARE NEW it also wastes precious minutes of your mous sports brand, just do it. Start teach-
TO THIS ESL TEACHING GIG, BUT THERE students’ time. ing and do the best you can. Chances
ARE THOSE WHO’VE BEEN DOING IT are your students won’t notice minor mis-

3
FOR YEARS. TAKING THINGS PERSONALLY takes if you seem to be confident and act
But no matter if you’re a novice or an old- like you know what you’re doing.
timer, nobody wants to look unprofession- A student drops out of the course,

6
al. You might think only inexperienced and you feel devastated. Or they’re not UNDERESTIMATING
teachers risk looking incompetent – after motivated, and they don’t participate
all they lack experience, but those who YOUR STUDENTS
in class. Every now and then a student
have been teaching for years may make may even confess they “hate learning Quite often we come across students who
the occasional blunder, too. So, when it English”. Do not automatically assume have more initiative than most. And on the
comes to looking and acting like a pro, it’s your fault. Although there’s a lot you other hand, teachers who underestimate
we’re all on the same boat. Here are the 7 can do to help students overcome cer- them. Messages like, “This is too hard
mistakes you’ll want to avoid, if you want tain barriers to learning, there are things for you”, will not only squash their natural
to be taken seriously as an ESL teacher. that are simply beyond your control. And curiosity and motivation, it will make you
their love/hate of the English language look bad because you’re supposed to en-
AVOID 7 MISTAKES is one of them. A real pro offers to help, courage them and support them in their
THAT MAKE YOU LOOK sets realistic goals for the student and efforts. It does not mean that you can’t
UNPROFESSIONAL tries to motivate them. But a real pro can’t give them realistic expectations. Students
get emotional over the fact that a student

1
we most often underestimate are chil-
NOT BEING PREPARED hates English or does not want to contin- dren. You’d be surprised at what they can
ue learning. If you feel confident you’ve understand and accomplish. So, resist
This one’s fairly obvious and a mis- given your best, then just let it go. the urge to make a game, exercise or test
take most teachers try to avoid making.
“easier” because “they’re just kids”. See if

4
But there are different levels of prepared-
NOT DELIVERING they’re up to a challenge instead!
ness. You have a solid lesson plan and
WHAT YOU PROMISED

7
the right materials – but are you prepared
for the unexpected? What will you do if FORGETTING IMPORTANT
This one’s a biggie, folks. If you start the
your Internet connection fails, your laptop FACTS
school year by promising results, you’d
starts acting up or the website you want-
better deliver them (and if you promise ABOUT YOUR STUDENTS
ed to see is temporarily unavailable? And
realistic results that should not be a prob- Needless to say, you should learn your
that’s just in terms of technology, where
lem). If you say you’ll start each class by students’ names as fast as you can. But
lots of things can go wrong. But suppose
establishing a learning goal, then that’s not only that. Getting their professions,
technology is not an issue. Have you real-
what you should do. If you say to a group nationalities, or personal details mixed up
ly checked the materials you’ll be using?
of young learners they’ll get stickers for is not cool. You give the impression that
Is there anything you’re not sure about,
completing an activity, then you’d bet- you’re simply not interested when you
perhaps a very technical term in the read-
ter whip them out at the end of class. If should be doing the opposite: you should
ing or a grammar point you’re not confi-
you’re in doubt about what you’ll deliver, take the time to get to know them and
dent teaching? Being prepared involves
don’t make any promises. But being in- their interests.
expecting the unexpected (in terms of
consistent, i.e. saying you’ll do one thing
things that could go wrong) but also an-
and then doing something else, or worse
ticipating students’ needs and doubts.
yet, completely forgetting, is very unpro- NOBODY’S PERFECT AND EVERYBODY
MAKES MISTAKES.

2
fessional.
BEING DISORGANIZED But some are costlier than others. Im-

5
pressions count, and a great deal of your
Preparedness and organization go CONFESSING success as an ESL teacher depends on
hand in hand, and there’s no better way YOU’RE A NEWBIE how professional you seem to be. You
to lose credibility than being in a constant can have one year or ten years of experi-
state of disorganization. Do you know We’ve all been there. We’ve all had a
ence – you should always act like a pro.
where all of your materials are? How do first day on the job. We’ve all been new-
you keep track of assignments or grades? bie teachers. But even if you’re a newbie,
When you want to use a piece of realia, there’s no need to give your class full dis-
tool or toy, can you get it within a few sec- closure. If they ask, don’t lie to them. But
onds, or do you need to search through don’t start a class by saying, “I’m new.
several boxes, closets and drawers? The In fact, this is the very first lesson I’ll be
problem with being disorganized is that it teaching. Please bear with me if I make

5
ESL Alert! Do You Make These
Mistakes When Teaching English?
HAVE YOU EVER NOTICED HOW SOME
ESL STUDENTS PUT THEIR TEACHERS
ON A PEDESTAL? THEY SEEM TO THINK
who are self-conscious and shy (how
will they ever practice if you don’t?) But,
be very careful how you do it. You don’t
want to suddenly point a finger at them
5 STANDING OR SITTING
AT THE SAME SPOT
You stand at the board or sit at your desk
WE CAN DO NO HARM. for the duration of the class. If you really
and put them on the spot. Try to make it
But we’re far from perfect, and we make want to hold your students’ attention and
sound like a natural part of the conversa-
mistakes – though, thankfully most stu- teach a lively, active class, you need to
tion: That’s very interesting, Tomás. So
dents don’t realize we make them! And move around!
what do you think, María? Do you agree
since the best way to become a better TIP: Leave the sitting for when your
with Tomás?
teacher is to learn from our mistakes, class in engaged in a quiet, individual

3
here’s a handy little list to get you start- task like writing. As you teach, move to
ed on the road to improvement (because FAILING TO PROVIDE LEARN-
the front and the back of the classroom.
there’s always room for improvement, ING GOALS Don’t be afraid to walk around. Make
right?) students feel that there is no part of the
You start teaching something new, like
classroom where they can “hide”.
7 MISTAKES TEACHERS Reported Speech, out of blue, with no
MAKE WHEN TEACHING explanation as to why this will be useful
ENGLISH for students. Most often, students will re-
spect you and your decisions. If you start 6 FAILING
TO COURSE CORRECT

1
class by teaching “Reported Speech”,
LECTURING You start an activity you had planned, but
most will pay attention and try to learn it’s not going as planned. Students find it
You walk up to the board and say, it. They will assume you’re teaching it boring or too easy. Your gut tells you it
“Class, today we’re going to learn the for a good reason. But that’s not good won’t be as effective as you thought. Do
Present Perfect. The Present Perfect is enough. They should understand exact- you stick to the plan, or go with your gut
formed ....” And so the “lecture” contin- ly how this will be useful for them when and drop it?
ues for several minutes. ESL students communicating in English. TIP: Always have a Plan B. The les-
have very practical needs: they need to TIP: Ask your class to give you examples son plan is course you’ve mapped, but
learn to communicate in English. Stand- of situations in which they had to “report” sometimes you have to course correct.
ing at the board and lecturing is not prac- to someone what someone else said, Don’t be afraid to drop an activity if it’s
tical at all. Students want to know how to like telling a coworker what the boss not going well. Replace it with another
use the language, and you’ll want to get said. Students will come up with exam- one.
into that right away. ples, and then you can say, “Well, today

7
you’ll learn how to report what another
TIP: Lead into the new grammar you’re LACKING ENTHUSIASM
teaching so students see the connec- person said.” They will start learning the
grammar, but with this goal in mind and You start the lesson by saying,
tion between something they already
a context they can relate to. “Well class, today we’re going to learn
know and something that’s completely
the Past Perfect, a grammar point I’m not
new. Use their previous knowledge and

4
particularly thrilled to teach because it’s
experience. Establish a context. For an EITHER ALL GROUP harder than most, but what the heck, we
example of how to teach a verb tense OR ALL INDIVIDUAL WORK might as well get started.” You probably
like the Present Perfect, check out this
won’t actually say this, but your attitude,
article. You assign writing, worksheets or crafts
posture and tone might convey this.
and have students work individually. All

2
TIP: It may be hard for you to pull it off,
CALLING FOR VOLUNTEERS the time. Or you divide them into groups.
but you should try to do everything you
For most tasks. Students need to be
do in class with the same level of enthu-
You start the class by saying, “Who able to do both: collaborate to produce
siasm. If you have to teach a particu-
would like to tell us what they did over an end result, like a cartoon, poster or
larly tricky verb tense or grammar point,
the summer?...Anyone?.. Anyone?...” story, and work individually to have the
make it fun! One good way to make bor-
(cue the uncomfortable silence and awk- chance to really practice.
ing topics more interesting is to connect
ward glances between students.) News TIP: Try to have different types of activi-
them to things students are interested in.
flash! Most ESL students are self-con- ties within the same class period, includ-
TO ERR IS HUMAN AND TO FORGIVE
scious about their English fluency and ing pair and group work, as well as quiet
DIVINE – THE FIRST PERSON YOU
will rarely volunteer to speak in front of individual work. Some students work
SHOULD FORGIVE IS YOURSELF.
the entire class. Yes, there are students better by themselves, while others thrive
Don’t feel bad if you’ve made any of
who always raise their hands and volun- while cooperating and interacting with
these mistakes. Or if you still make them
teer to supply answers to everything. But others, but they must all have different
every now and then. There’s no better
you want everyone to have a chance to types of experiences.
time than the present to make the little
speak, not just the eager beavers.
changes that will make a world of differ-
TIP: Call on students, especially those
ence in your teaching.

6
Don’t Do It: 10 Things
Never to Do in the Classroom
TEACHERS ARE THE HEAD OF A CLASS- that involve students and don’t just keep to circulate and to lead the students. You
ROOM, AND WITH THAT RESPONSI- them sitting idly by doing boring rote also don’t want your students always sit-
BILITY COMES A CERTAIN AMOUNT work and trying to weed through your ting down and not moving around. Give
OF AUTHORITY. REMEMBER THAT ten-page grammar explanation. Use the them the opportunity to mingle around,
ALL TEACHERS HAVE BAD DAYS AND board, interact with students and never stand at the board, or do group work
MAKE MISTAKES. rely on paper to do your job! away from their chairs.

4 8
This list of 10 things never to do in the
classroom is to help you avoid those
EAT LUNCH BE LATE
missteps and get you back on track if You’d be surprised how many Being late is a big problem in many
you slip. teachers bring their lunch into the class- countries and for many nationalities of
room! This is just not appropriate with students. It is very important to model
10 THINGS YOU any level or any age. Drinking a morn- the behavior you want from students.
SHOULD N-E-V-E-R DO ing cup of coffee or bringing in donuts Being late very occasionally or some-
IN THE CLASSROOM or snacks for the group is one thing, times coming in a few moments late is

1
but don’t eat your afternoon meal while not a problem. It’s when you are chroni-
LOSE YOUR TEMPER class is in session. cally late that you show the students it is

5
Losing your temper in any class- acceptable for them to be late as well.
room can be disastrous. This especially
GET OVERLY INVOLVED Be as punctual as you possibly can, and
applies in Asia where showing strong Depending on your circumstanc- when you are late be sure to apologize
negative emotion is one of the worst es, it can become pretty easy to become to students.

9
things you can do. All teachers have overly emotionally involved with your
bad days, get irritated with students, and students. Because you are teaching
ONLY FOLLOW THE BOOK
struggle to maintain composure at one a language, you may learn a lot about Sometimes teachers fall into the
time or another. You really do not want students during the class, and you may trap of teaching everything directly from
to lose your temper so that you end up even need to extend some help to them the textbook. This is not only boring
shouting, yelling, or crying. If you feel outside of the classroom. Be careful to and tedious - it is doing your students
yourself getting angry it might be a good have boundaries for yourself and don’t a disservice. Because they are learning
idea to step out of the room or remove get too caught up in students’ problems. a language, students need a lot of op-
yourself from the situation and count to Also be wary of creating personal rela- portunities to practice and to experiment
one thousand. tionships outside of the class. This can with their new skills. If you only focus on

2
easily happen when teaching adults, what the book dictates, the students will
LOSE CONTROL just be sure it doesn’t interfere with the miss a lot.
One thing you will never gain back classroom dynamic.
A textbook is a guide and can provide

6
if you lose it is control. Don’t let the stu-
dents in any class walk all over you, take
MAKE FUN OF STUDENTS ideas about the order of topics and the
structure to follow. Be sure that you are
control of your lesson, or get unruly in It may seem obvious that you connecting your activities to the book,
any way. Sometimes student might be- shouldn’t ever mock or make fun of stu- but not solely doing everything from that
come overly-excited or obnoxiously loud dents, but sometimes what seems to be one source.
during an activity, and you need to be a harmless joke or comment can wound
able to bring them back down. Students
need to respect you, and if you are too
passive and don’t have boundaries you
a student’s confidence and self-esteem.
It is a great talent to be able to use hu-
mor in the classroom and also show stu-
10 PLAY FAVORITES
All students in the class need
to get your attention and your direction.
are bound to lose control at some point. dents how to laugh at themselves. Just
It is okay to have your favorite students
One great strategy that works with both be careful that your jokes or sarcasm
as long as you don’t give them conces-
kids and adults is to create a signal that aren’t aimed at particular students in a
sions that you don’t provide to anyone
when they see it, they know they are personally harmful way.
else. It is only natural to hit it off with cer-

7
expected to do the same thing, and get
quiet. Some popular options are: raising SIT DOWN tain students, just be sure that you are
fair to all the students in your class and
your hand, clapping if it isn’t too noisy Sitting down through an entire give everyone adequate consideration
already, or waving. It is a domino effect class is just not appropriate. In Asia, and praise.
when you reach a few students, the rest for example, the teacher is expected
will follow and you will regain control. to stand or walk around throughout the
WE’VE PROBABLY ALL MET TEACH-
ERS THAT HAVE DONE AT LEAST ONE

3
whole classroom period. Sitting down
GO CRAZY WITH HANDOUTS for too long delivers a message of lazi-
OF THE ITEMS ON THIS LIST. Look at
your own style and be confident that you
Too much paper is just not a good ness, unless you are injured or ill. When
won’t ever perform any of the ten things
idea. Temper handouts with activities in the classroom it is a time to interact,
on this list.

7
6 Super Easy Steps to Creating
a Winning Lesson Plan
plan to get by the end of the lesson over in a matter of minutes and those
COMING UP WITH LESSON PLANS IS will help you as you work your way we expect our students to breeze
AN EVER PRESENT TASK FOR MOST through it. through end up trapping them like so
TEACHERS, AND ESL TEACHERS ARE much muck and mire. Make sure you

3
NO EXCEPTION. KNOW YOUR PRIORITIES are ready for anything in your class by
We have books, standards, and over planning activities for each les-
standardized tests to which we often What are the most important son. It is easy to scrap an optional ac-
teach. Sometimes, though, we can things your students should know tivity at the last minute if you run out of
become so overwhelmed with the from the lesson you are planning? time but not as easy to add an activ-
material that we fail to make a careful What would you like them to know but ity when you have not planned for it.
plan for sharing it with our students. can be cut if necessary? What extra Be ready for anything, and after you
However, that can be the exception bits of information would you like to present your lesson make note of how
rather than the rule if you follow these present to the class but feel confident long you spent on each activity.
super simple steps for creating a win- they are not essential to the lesson or

6
ning lesson plan! for your students’ understanding? De- PROCESS YOUR OUTCOME
cide the answers to these questions
HOW TO CREATE A before you go into detail with your les- It is always beneficial to spend
WINNING LESSON son plan. For example, in a speaking a few moments after a lesson evalu-
PLAN: 6 SUPER EASY class learning a specific set of vocab- ating how it went, but your evaluation
STEPS ulary may be secondary. Learning cul- does not have to be a complicated
tural nuances may be a third level pri- process. Take three colored pencils

1 KNOW YOUR PEOPLE


Before you can make any kind
ority. When you define your priorities
at the start of your lesson planning,
you can be sure that your students will
– green, yellow and red, for example
– and mark up your plan. What was
good? Underline it in green. What was
of effective lesson plan, you have to learn what they need to learn by the bad? Underline this in red. Is there
know your students. What age are end of your class. anything that could be improved? Un-
they? Why are they studying Eng- derline this in yellow and make a few

4
lish? What is their current proficiency
KNOW YOUR PIECES notes. This will not only help you the
level? You may already know those next time you go through the same
answers, but ask yourself the less ob- Just like any good story, a good material with a future class, it will help
vious questions, too. What learning lesson plan needs a beginning, mid- you plan upcoming lessons better for
styles do they lean toward? What top- dle and end. Plan a way of introducing the class you have now!
ics interest them? What cultures are the subject that will get your students
represented in your class? Also, keep thinking about what they already know,
in mind any students who may have making connections in the brain. Plan DIFFERENT TEACHERS WILL WRITE
additional or special needs during the more than one activity to introduce DIFFERENT TYPES OF LESSON
lesson. and practice new material. As you do, PLANS.
note any vocabulary or grammatical Some may choose to include curricu-

2 KNOW YOUR PLAN


Officially, you should know your
structures or other language specif-
ics your student will need to success-
fully accomplish the tasks and make
lum objectives as required by their ad-
ministrations, and others may conduct
their lessons from a skeletal outline.
learning objectives. Put more simply, plans to review them as necessary. No matter where you fall in the spec-
this means knowing what you hope to Also, think about whether you will trum of written plans, as long as you
accomplish by the end of your lesson. need more than one class period to walk through these six points for les-
Do you want your students to know cover all the material in your lesson. son planning, both you and your stu-
a specific set of vocabulary or a new Finish by planning a closing element dents will have a positive experience
grammatical structure? Do you want to your lesson in which your students with the material you present in class.
your class to practice using the lan- review and apply the information they
guage they already know or be com- learned during class.
fortable with a dialogue in a specific

5
situation? These are the language
ANTICIPATE YOUR PACE
specific objectives for your lesson. If
you are teaching content, think about One of the hardest tasks for a
ways to tie it to reading, writing, lis- new teacher is determining how much
tening and speaking for your English time a given activity will take. Often
students. Always keep in mind your the activities we think will take the
ultimate goal, and knowing where you largest portion of a class period are

8
The Upside of Errors: When and
Why to Avoid Correcting Students
those mistakes without help from some- subtle they are, the more prepared your
“I TEACHED MATH IN MY HOME one else. students will be for self-correcting on
COUNTRY,” A STUDENT SHARES ON their own.

3
CAREER DAY. THE TEACHER RAISES SELF-CORRECTION BEGETS
HER EYEBROWS AND WAITS FOR THE
STUDENT TO CONTINUE. INCREASED AWARENESS. HOW MUCH
“I mean, I taught math in my home Students must have some level of IS TOO MUCH?
country.” This is a perfect example of self-awareness when it comes to their
when not correcting an ESL student Making students aware of their mis-
language use if they are going to self-
is the best way to handle an error. By takes is like walking a thin line – too
correct. But as students learn to self-
signaling her student with a small ges- much and you will end up discourag-
correct, they become more aware of
ture, the teacher helps the student un- ing your students rather than empow-
their language use and therefore any
derstands that he made an error. He ering them. For this reason, remember
mistakes they are making. When stu-
thinks back to what he said, and then what level your students are at. Don’t
dents are more aware of mistakes,
produces the correct structure. This is expect perfect speech from beginning
they make fewer. As a result, they be-
what in language studies is called self- level students, and don’t expect them
come better at self-correcting. Getting
correction. to correct every error they make. For
students to self-correct, then, begins a
any student, when errors occur in many
positive cycle of awareness and correct
Self-correction is just what it sounds contexts, try focusing on one or two
language production.
like – when students correct their own and let the rest slide (for now). Building
mistakes rather than depending on the a student’s foundation in self-correction
teacher to correct them. Self-correction DEVELOPING is often a slow process and one that
happens naturally in speech, both with SELF-CORRECTING should not be rushed. You can always
first and second language learners and STUDENTS help them tackle more areas of error
in spoken and written language. And later, and you want them to feel good
students who are able to self-correct Self-correction can be developed. For about the language they are producing.
have many advantages over those who students with little experience self-cor-
do not. recting, you can give them sentences CREATING A CULTURE OF SELF-COR-
with errors that they need to correct. RECTION CAN BE CHALLENGING.
SELF-CORRECTION Spending a few minutes on this type of Sometimes students will realize their
BASICS activity each day will increase student mistakes on their own. Other times
awareness of language errors. Creat- the teacher will have to offer a signal

1 STUDENTS WHO SELF-COR-


RECT SHOW THAT THEY UN-
DERSTAND THE LANGUAGE.
ing examples inspired by actual student
errors is a good way to make sure your
sentence corrections will make a real
that self-correction is needed. She may
make a physical signal or say some-
thing like, “What was that? Excuse
impact on how your students speak. me?” Though establishing a classroom
They are able to recognize mistakes, You can also use examples depicting culture where students self-correct may
even in their own speaking and writing, errors common with speakers of your be challenging and time consuming at
and know what the correct structure students’ first language. You may also first, it is well worth it as your students
should look like. They are then able to create examples that highlight gram- become more effective and more confi-
produce that correct language on their matical concepts you have recently dent English users. They become more
own even if it is on the second try. taught in class. Each of these may independent and are ready to take their
serve a different purpose, but all of English skills out into the real world.

2
them will help your students become
STUDENTS WHO SELF-COR- better self-correctors.
RECT ARE MORE PREPARED
FOR THE REAL WORLD. Another way to encourage error aware-
ness and self-correction is to signal your
They depend less on their teacher and students when they make an error. You
more on themselves, and they take can use verbal signals, asking them to
more responsibility for their own qual- repeat themselves for example, or use
ity of language. When they do this, they simple physical clues like raising your
can better function in real life language eyebrows. If students still struggle with
situations and are able to better com- identifying their mistakes, give a more
municate with native speakers, even obvious signal like raising you hand
when they make mistakes, because when they make an error. The more
they are able to identify and correct natural your signals are, and the more

9
5 Worst Mistakes All Beginner ESL
Teachers Make (And You Too?)
Oscar Wilde once said, “Experience is
simply the name we give our mistakes”.
This holds true for everyone starting
out in a new career, and ESL teachers
2 IGNORING BOUNDARIES
BETWEEN
TEACHER AND STUDENTS
but rather being consistent. There’s
nothing worse for a group of students
than empty promises or weak threats.
Once you define how you’ll manage
are no exception. But one thing is ac- your class, stick to it!
ESL teachers should be friendly and
cepting we’ll make mistakes as we go

4
strive to bond with students in order to
and chalk it up to a lack of experience,
achieve the best learning outcomes. FORGETTING
and another is completely ignoring the CULTURAL DIFFERENCES
But there’s a line between being friend-
worst kind of mistakes you could make.
ly and being a friend. A teacher is meant
Since anyone can learn from their mis- Some teachers are so focused on
to be an authority figure, one that is
takes, then we can certainly learn from teaching things about the English
most definitely not on equal terms
the five worst mistakes beginner ESL culture, they completely ignore their
with students. This is a very common
teachers make. students’. Some gestures ESL teach-
mistake in young teachers, especially
because they might be the same age ers commonly use in the classroom,
5 WORST ESL as their students. It’s all right to share like the gesture for OK, may be very
MISTAKES some personal things and talk about rude in other cultures. In some coun-
family, pets, interests or hobbies. But tries, students may be used to lectur-

1
ing, and may not react positively when
TAKING UP you must never let it get too personal.
Any personal information shared must you propose a game. This is a mistake
ALL OF THE TALKING TIME ESL teachers make above all in foreign
be supplied to give students context
when they are learning something new. countries where the culture is very dif-
In an ESL class, what is the most
It is not meant to be shared so you may ferent from Western culture, like Arabic
common reason students are en-
be accepted by students. This is when or Oriental cultures. Learn about their
rolled? They want to SPEAK English!
the lines become blurred and students customs, especially greetings, and use
And what happens when the teacher
get confused. You lose all authority and this information to create a positive
speaks most of the time? They don’t
any effective classroom management learning environment.
have enough chances to actually prac-
tice their speaking skills. Those who is severely compromised.
are new to ESL teaching often make
this very crucial mistake: They take up
too much of the talking time, either be-
Be on friendly terms, talk about your
dog or what you did last weekend,
5 NOT ENOUGH INFORMA-
TION ON STUDENTS’ BACK-
GROUNDS AND NEEDS
cause they feel uncomfortable around but make sure students feel there is a
silence or long pauses, or because boundary that can’t be crossed. How many beginner ESL teachers start
they are over-enthusiastic to share a lesson with a new group and don’t
their knowledge. So clearly, hogging
most of the talking time is out of the
question. But, how to find the right bal-
3 POOR OR INCONSISTENT
CLASSROOM
MANAGEMENT
even find out where they’ve studied
English before, how long, and with
which results?
ance between student talking time and
teacher talking time? This is one of the mistakes that is of- What if you have a student who has
ten made due to a lack of experience. studied English countless times, off
As a general rule of thumb, students Classroom management is not an ex- and on, over the last 20 years, but is
should speak for 70% of the class time, act science: it’s not like teaching the still at an intermediate level? It doesn’t
while teachers speak for the remain- past simple tense. Each group of stu- matter if you obtain this information
ing 30%. These percentages could be dent is different and rules must be set from your department head or from the
tweaked in cases where students are as a group. The problem stems from students themselves -- this is essential
absolute beginners (50-50), or at the the fact that new teachers may not information to have if you want your
other end of the spectrum, very ad- have a clearly defined teaching style. students to advance, to make progress
vanced learners in need of intensive So, they either become too strict or too in their English language skills.
speaking practice (90-10). This means lax. There are plenty of articles you
that in most cases, your participation can read on effective classroom man-
should be limited to giving instruc- agement: you may agree with some of DON’T BE AFRAID OF MAKING MIS-
tions and explaining essential points, the techniques, you may disagree with TAKES, FOR MISTAKES WILL SURELY
but above all to eliciting response from others and choose to implement your BE MADE. THERE ARE VALUABLE
students and facilitating all types of own. For example, you may choose LESSONS TO BE LEARNED FROM
speaking activities. to forego stickers as a means of re- EACH AND EVERY ONE. START BY
warding students, and choose another AVOIDING THE ONES LISTED ABOVE,
method. It’s not about being stricter, AND YOU’LL START YOUR TEACHING
CAREER OFF ON THE RIGHT FOOT.

10
5 Mistakes All Online Teachers
Make - And How To Avoid Them
ing will cause students to hear sounds dents to consider the importance of
ONLINE TEACHERS ARE LUCKY like those you would expect to hear if these skills and explain how including
IN THAT THEY CAN WORK FROM a caller is outside on a windy day. You them in lessons will not take significant
HOME ALMOST ANYWHERE IN THE should test your microphone place- time away from other activities.
WORLD BUT THEY ALSO ENCOUN- ment by recording yourself speaking

5
TER A UNIQUE SET OF PROBLEMS. into it or by asking a friend or family NOT ENOUGH FEEDBACK
Of course some issues are similar to member to test it out with you using a
problems experienced in classrooms program like Skype or Google Voice. It is important to provide students
however online teachers will have to This will give you some insight as to with written feedback and evaluations.
deal with them differently. Here are where it should be placed. Generally It can be hard to structure this with-
some common mistakes that online the microphone should be off to one out homework assignments or tests
teachers make. side and either a little above or below but students should have a record of
your mouth. their progress and be able to review
5 MOST COMMON their mistakes on their own time. On-
MISTAKES WHEN
TEACHING ONLINE 3 OVER TALKING
Online teachers often spend too
line learners must do some self study
activities in addition to taking online
classes but without direction it may be

1 CAMERA
If you use a webcam for your
much time speaking during lessons es-
pecially if they are not used to teach-
ing one-on-one lessons. Since online
challenging for them to know what to
focus on. Providing students with feed-
back will help you both identify which
classes, please give some consider- classes are generally short, teachers areas they struggle with and you can
ation to your appearance and back- should really maximize student talking recommend additional practice exer-
ground. Just because you work at time. If you use certain teaching mate- cises to help them.
home does not mean that you can rial, allow students to read directions
wear your pajamas during classes. and anything else you may be tempted
Dressing appropriately, in a profes- to read for them. Use your speaking THESE ARE JUST SOME OF THE
sional manner, will help earn your stu- time to ask questions, prompt longer THINGS THAT ONLINE TEACHERS
dents’ respect and set the tone for your responses, give feedback, and model SHOULD BE AWARE OF.
interactions with them. Keep in mind pronunciation. Encourage students to Bonus Tip: It is nice to know what time
that students will not only see you but ask questions. For example, instead of day it is for your students. This is
also everything behind you. Beds and of having a student say each word on a very simple thing but the class you
bathrooms should not be seen in the a vocabulary list after you, have him teach in the morning might be in the
background. Find a quiet, neutral place read the words aloud, practice the pro- evening for your student so you should
that reveals little personal information. nunciation of any words he had diffi- adjust your greeting accordingly. This
It is great getting to know students but culty with, and ask if there are any new can be a challenge but it lets students
they should not see certain parts of words on the list. This saves a lot of know that you are invested in them
your house, family members walking time because you only have to focus enough to know what time and day
behind you, or pets. You need to show on what the student needs help with. your class is in their country. It just per-
that you have a professional approach sonalizes your experience a little more.

4
to your work and take their education Good luck!
LACK OF VARIETY
seriously.
Online teachers focus most of

2 MICROPHONE PLACEMENT
Microphone placement is also
their attention on speaking and listen-
ing. These are very important skills
but in order to learn English, students
another important thing that teachers should focus on all aspects of the lan-
need to think about. Online teachers guage which includes reading and
must use a headset. If you do not, stu- writing. In order to make the best use
dents will be distracted by your typing, of your time, you can ask students to
clicking, and other sounds but using a read materials before class to prepare
headset reduces the amount of other them for lessons and assign written
noises they hear and allows them to work occasionally as homework. Some
focus more on what you are saying. students may not be interested in im-
Microphone placement is important proving their writing skills but be sure
because it will affect the sound quality to establish what they want to get out
of your classes. If it is directly in front of of their lessons so that you can plan
your mouth, your breathing and speak- classes appropriately. Encourage stu-

11
ESL Teacher’s Meltdown:
Problems & Solutions
ternet. But do it on the sly, and don’t thing – the almighty dollar. This is true
FOR THE MOST PART, ESL TEACH- let your employer find out as there in most cases, and often this immense
ING IS SURPRISINGLY STRESS-FREE may be harsh contractual implications focus on money will have an impact
AND A GREAT WAY TO LIVE A FAN- for any outside work. on you directly. For example, a stu-
TASTIC LIFESTYLE IN A FOREIGN dent wants to study IELTS. They can

2
COUNTRY. BUT THERE ARE TIMES PROBLEM – LOW TEACH- barely string a sentence together, but
WHEN THE BLACK DOG PAYS US ALL they are insistent on doing an IELTS
A VISIT. ER’S ROOM MORALE
course and will not settle for any other
This is often brought on when the Yup, we’ve all been there. The harmo- course. You are the lucky chosen one
daily challenges that create a posi- nious nature of the staff room that was who is dealt this cruel hand of teach-
tive amount of stress all accumulate present when you first arrived at the ing this stubborn student for 60 hours
at once, and the pressure becomes school has all but fizzled out. It start- when she can’t answer the question
too much. There are days when many ed with one person, then a few weeks ‘how are you?’ Other areas which
ESL teachers just want to scream and there were three people whinging and management have a controlling hand
explode in a fit of rage due to the pent moaning. All of a sudden, a month over are contract negotiations, mar-
up frustrations of a long day where later the entire staff room is infected keting and course material.
nothing just seem to go the way it with it and there just seems no way
should. This article will examine some out. This low morale has an impact on Solution - Take it easy, it isn’t your
of the leading problems in the ESL everything, the way that staff mem- problem. Give the student what they
workplace and try to find a solution. bers view their job, their employer, want, that’s what they paid for. Be
and even the country that they have honest with the student and tell them
ESL TEACHER’S grown to love has turned into a cess- they are not suited for the class, and
MELTDOWN: pool of bitter hatred. maybe, just maybe the student will
PROBLEMS & listen to you. But otherwise, just sit
SOLUTIONS Solution – Discreetly bring the mat- back, dish out the work, and don’t let
the right or wrong decisions of others

1
ter up with your academic manager
PROBLEM - LOW SALARIES or HR go-to person. They have been get to you.
working in ESL teaching long enough,

4
Always in the number one
spot for ESL teaching gripes. Some
and sure enough, the low-morale is- PROBLEM –
schools offer appalling salaries to de-
sue is a common occurrence that LAZY STUDENTS
probably happens at even the best of
cent teachers who always put the ef-
language centres. Your HR manager This one doesn’t usually bother me,
fort into classes. Unfortunately, ESL
or Academic Coordinator should pro- but seems to bother some teachers
teaching isn’t one of the highest-paid
vide you with some good advice, while immensely. Lazy students can be-
professions out there, but in many
acting on your concerns by putting an come a real pain in the backside, es-
cases, the wages do not suit the job.
end to the bad vibes in the staff room. pecially after you have gone through
Simply compare the different wag-
Once you begin to notice the negativ- the painstaking effort to plan a class
es throughout different countries. A
ity beginning to show, try to separate that is fun, while educational at the
first-time ESL teacher at a language
yourself from it and do your lesson same time. Nothing can be more frus-
centre in Jakarta, Indonesia makes
planning in a classroom or simply go trating than this, especially when it
around US$750 a month, a teacher
outside and take a walk. Falling victim takes places on the busiest day of the
in Korea would be on over US$2000.
to the low morale is something that week, a Sunday.
Additionally, with most jobs out there,
can easily happen to us all.
the rate of pay will go up with infla-
Solution - Two solutions, the first – let

3
tion: not in ESL teaching. After a little
snooping around, teachers will gener- PROBLEM – MANAGEMENT them be, it will be their own demise.
The second, bargain with them. Take
ally find that the wages have been the
Always another chief complaint away certain privileges for laziness,
same for almost eight years in many
from teachers that often arises is the while rewarding them with activities
cases. This is a cause of great con-
issue of management. The reason for and other treats for completing the
cern to many teachers.
this is management are ultimately the work.
ones who are in charge. Whether or

5
Solution - Asides from Prozac and
living frugally, one of the best ways
not they’re right or wrong, the man- PROBLEM - ARROGANT
agement are the ones who have the
to deal with the low pay is to get out FELLOW-TEACHERS
power to make the decisions. In many
there and find some extra teaching
cases, language centre management Sure, we’ve all worked with them.
work. Pick up a few privates here and
has their eyes firmly fixated on one They are the type of people who
there, or look into teaching on the in-

12
speak in he Queen’s English and There is nothing more annoying than
proper British accent, who talk to their looking for your ‘Introduction to Aca-
colleagues in an identical manner as demic Book Volume 3’, only to discov-
they would address a misbehaving er that the serial hoarder has stashed
student. You must look out for these it away with 17 other of the schools
people, as generally they walk around frequently used textbooks. And the
with an inflated sense of self-impor- worst part, he’s not around to unlock
tance. These are the people who dis- his freakin’ locker.
cipline a teacher because a student
left a paper in the room. These are Solution - Make your life easier and
the worst people to deal with in ESL photocopy the books yourself. That
teaching that can really make your way you can draw in the books, fill in
blood boil, especially when they talk the answers, draw funny little mous-
to you in a condescending manner as taches on the people - whatever, re-
if you were a child. ally! The second option is to discretely
bring the better to the Academic Man-
Solution - Take a note of each of the ager who will quickly bring about an
encounters and think of the reasons end to the hoarder’s textbook stash.
why you personally felt it was of-
fensive, for example, he spoke in a
AFTER A TOUGH DAY AT THE OFFICE,
way that showed total disrespect, or
MANY ESL TEACHERS THINK THAT
he lectured you in front of a student.
THEY WOULD RATHER BE DOING
Make a note of when the incidents oc-
ANYTHING ELSE THAN TEACHING.
curred and some details, and pass it
However, after the end of a day like
on to the Academic Coordinator. It is
this, a new day will bring a completely
their job to address your concerns di-
new set of challenges, some good,
rectly with the arrogant sod, taking his
and some bad. Teaching isn’t the only
ego down a few notches.
career that boasts stresses, but every

6
job in every field has their its benefits
PROBLEM – SCHEDULES and disadvantages – while many are
a lot worse than teaching.
Ah, it’s the time of the week
when everyone crowds around as if
it were the lottery. There’s a certain
sense of dread and excitement at the
same time. After having a number of
classes finished this week, you know
that either the classes will be imme-
diately replaced with more, or you
could, by some stroke of luck, have
a relatively easy week where you can
slip off early and catch a film. But, you
know what? It’s a lot worse than that.
A teacher’s contract has finished, and
it’s your job to teach a morning class
from 9am to 11am, and a new evening
class as well! A split shift! Jeez, I’m a
teacher, not a bloody chef!

Solution - The golden rule... If you


signed the contract that states that
you would work those hours, there’s
more chance of that dream wedding
with Britney Spears than getting the
schedules changed. But, if your week-
ly hours exceed the contracted hours,
make sure that you are adequately
compensated for the additional work.

7 PROBLEM - TEXTBOOKS
NOT BEING RETURNED
A favourite complaint by ESL teach-
ers from over 160 countries, across
five continents throughout the world.

13
7 Most Common ESL Problems
and How to Solve Them
who’ve completely taken over. Anoth- need is a little nudge.
AS FAR AS YOUR ESL CLASS IS CON- er common situation, particularly with
CERNED, YOU COULD FACE A MULTI-
TUDE OR PROBLEMS – OR NONE AT
ALL.
youngsters, is when they propose all
sorts of changes and/or improvements
to an activity you’ve set out for them.
5 STUDENTS ARE BORED
OR UNMOTIVATED
A typical ESL class, anywhere in the Solution: Take control back. In the first Students eyes are glazed over, and you
world, has its own set of typical problems case, firmly, yet kindly, let your students blame the boring coursebook or the Fu-
and challenges. Is there any way to avoid know that you have to get the lesson un- ture Perfect.
them? Not likely. Is there any way to pre- derway. Tell them that if they finish their Solution: It’s a hard truth, but the rea-
pare for them? Absolutely! And here are work, they can have a few minutes at the son your students are bored is YOU. It
the 7 most typical problems you’ll face end of the class to talk about whatever is your responsibility to engage students
as an ESL teacher, each one followed by has them so excited. In the second case, and keep the lesson interesting – no
some ways to deal with them. firmly tell them that you have already matter what you are teaching. Teaching
planned the lesson/activity, but that you the Future Continuous tense? There are
7 MOST COMMON ESL will certainly include their ideas next ways to make the topic more engaging.
PROBLEMS AND HOW time. Don’t forget to thank them for shar- Talking about business? There are ways
TO SOLVE THEM ing or providing feedback! to make the topic more fun.

1 STUDENTS SPEAK MORE


OF THEIR NATIVE LANGUAGE
THAN ENGLISH
3 ONE STUDENT
DOMINATES THE LESSON 6 STUDENTS ARRIVE LATE
OR DISRUPT THE CLASS
This is the type of student I like to call the A cell phone rings, while a latecomer
“eager beaver”: they always raise their joins the class. You barely say two words
The lower the students’ level or ages, the
hands first or just blurt out the answer and another student shows up. And the
more probable it is that they will speak
with absolutely no regard for the other interruptions go on and are worse in larg-
their native language most of the time.
students in the class. They are often er groups.
Some will even chat in pairs or small
competitive and like to win. Solution: Set the classroom rules from
groups, completely oblivious to what is
Solution: Never call out an eager bea- the start. Ask students to turn off cell
going on in class.
ver in front of the class. This enthusiasm phones and other technological devices
Solution: Now, each ESL class is differ-
should not be squashed: it should simply at the start of class. Give your students
ent, and they all have different goals, but
be channeled in the right direction. Say, “I a five to ten- minute grace period for ar-
no matter what their age or level, stu-
know you know the answer, Juan, but I’d riving, but tell them they won’t be able to
dents must understand that they must at
love to hear from someone else”. Also try join the class after that.
the very least try to speak as much Eng-
this: let the eager student be your helper
lish as they can, even if it is for simple

7
for the day. Tell him/her the job is to help
greetings, requests or statements. For
classmates find the right answers or help THEY DON’T DO HOMEWORK
younger students, turn it into a game.
those who are having trouble completing Some students never do home-
Create a chart with the students’ names
an exercise. work or any work outside the classroom.
and give those who did not speak their
native language throughout the class a This is often the case with adults who
star. Or create a point penalty system.
Once a student reaches a certain num-
ber of points, they must do something in
4 THEY ARE TOO DEPENDENT
The other side of the coin is when
say they never have time.
Solution: Young learners and teens have
no choice. They must do their homework
you have students who constantly seek and if they don’t, simply notify the par-
front of the class, like tell a story or an-
your help. They may ask you to help ents that the student is not completing
swer questions from classmates. These
them complete an exercise or just blurt tasks to satisfaction. As for adults, give
might not work for older students. But
out they can’t/don’t know how to do them options. Tell them to do at least one
they will certainly try to communicate in
something on their own. five-minute exercise a day (or a week).
English if you pretend you don’t speak
Solution: It’s very important to empower Ask them how much they can commit to.
their native language.
students and help them feel that they can Be clear in communicating that that may

2
indeed do it. Say you give them an exer- fall behind and not meet their language
STUDENTS TAKE CONTROL cise in which they have to decide which learning goals.
OF THE LESSON article to use, “a” or “an”. Look at the
first item “apple” and ask your student,
You’ve probably seen this happen. A stu-
dent comes into class all excited about
“Is it a apple or an apple? What sounds DON’T LEAVE ANYTHING TO CHANCE.
something that’s happened and dying
right to you?” Once they give you the HAVE A PLAN AND STICK TO IT. HAVE
to tell everyone. They get everyone else
correct answer, tell them to try the next RULES AND STICK TO THEM. FOR IF
excited about the topic and before you
one. And the next one. “See you CAN do YOU DON’T, YOU’RE LEAVING YOUR-
know it you have a group of students
it! Good job!” Sometimes students feel SELF WIDE OPEN TO TROUBLE.
overwhelmed by the blanks, and all they
14
When Things Go Wrong: Turn a
Disaster Lesson into a Triumph
IT HAPPENS TO EVEN THE BEST
TEACHERS: A WELL THOUGHT OUT,
CAREFULLY PLANNED LESSON
2 CHANGE COURSE
You are going to have to fin-
This is a skill and as such requires a
lot of time and experience to improve.
One way to help you prepare for this
unfortunate yet inevitable situation is
ish the class and maximize the class
GOES HORRIBLY WRONG AND YOU time you have with your learners so to plan an extra activity for each les-
ARE STUCK IN THE MIDDLE OF CLASS decide how to proceed. Often it takes son (this is where BusyTeacher.org is
WITH CONFUSED, FRUSTRATED, only about five minutes to realize your best friend). This can be some-
AND DISENGAGED LEARNERS. something is wrong, decide to change thing short and should function as a
Students can react to material in dif- course, and transition into another review. It will be easier to transition if
ferent ways than you anticipated and activity. The longer you have been you already have a back up plan and
new activities may take less time, be teaching, the more backup activities you can simply expand on it or repeat
more challenging, or not work out you will have stored in your memory it several times if you have more time
quite the way you expected. Never so draw on your past experiences for that you expected. If you do not use
continue following a lesson plan that inspiration. Thinking on your feet in the activity at the end of your class pe-
is failing. This will only waste every- front of an audience, regardless of its riod, you can use it as a review in the
one’s time and students will not get size, is stressful but remain calm and next lesson. It is just that easy. Good
the most out of their lesson with you. remember that whatever you choose luck!
It is hard to think of new ideas and also has to require no real prepara-
come up with an alternate plan during tion and only the materials you have
a lesson but this is the best course of in your classroom. By keeping this in
action. mind you will automatically focus on
simpler exercises. Once you have
HOW TO TURN A thought of another activity you can
DISASTER LESSON relate to the topic you have been talk-
INTO A WELL- ing about, segue into it as if it were
DESERVED VICTORY a planned part of the lesson. You can
say something like “OK, I think we

1 WHAT WENT WRONG?


Identify what went wrong so that
have had enough of the board game
for today, now I’d like you to ~.” An
activity that was finished too soon
you will not repeat the mistake with or was uninteresting to students has
another class. This will also help you effectively been pushed aside with
determine if it is the lesson or activity this brief sentence and the class can
itself or the particular students you are move forward.
working with that led to this issue in the

3
first place. If students do not under-
stand the material you are covering, END ON A HIGH NOTE
rephrase your introduction with mini Finish the class with a short, fun
comprehension checks throughout. activity that you know students enjoy.
Ask students to explain to you what This can be a familiar warm up activ-
you are teaching and even translate it ity like ESL Shiritori or an exercise like
if necessary to ensure that everyone Crisscross which can be adapted to
has a more thorough understanding any topic. Your lesson can then end
of the lesson material. If an activity on a positive note and this will be the
did not work out the way you planned most recent memory students have of
or finished earlier than expected, you your class when they walk out your
can stall a little by asking students to door for the day. Students will forgive
demonstrate their knowledge of the failed activities from time to time if you
material while you decide what to do do not force them to suffer through
next. These are two very common oc- them for long and come back strong
currences especially for new teachers after realizing your mistake.
who assume that students clearly un-
derstand material after just a short in-
troduction and are still learning about BY TURNING A DISASTER LESSON
student behavior, lesson plans, and AROUND, YOU ARE SAVING
time management. YOURSELF AND HELPING YOUR
STUDENTS.

15
Becoming A Super High School
Teacher: 8 Little-Known Secrets
Any teacher who has spent some time Your task as a native speaker should a produce.
teaching in schools (especially in Asia) be encouraging students to use the lan-
• Work as a group and plan a travel
soon realises that small class sizes are guage.
itinerary around the world – decide
somewhat of a distant mirage - a myth
Don’t focus on grammar, keep the em- as a group where you would go and
that only a fortunate few who work at
phasis on communication. Of course, if what you would do.
international schools have the oppor-

6
a student makes a grammatical error on
tunity to experience. Many government
a regular basis, do correct them. How- THE PSYCHOLOGY
schools often have class sizes that
ever, provide usable examples of the OF A FUN CLASS
regularly exceed 50 students! Imagine
grammar within context that the student
teaching 50 fifteen year-olds who have Starting off with a game and ending with
could use, not out of a textbook.
no interest in English. What would you a game is what we refer to as a ‘Sand-
do to capture their attention and get
them interested in English? Teachers
should draw on their own experience as
3 DON’T BE PREDICTABLE
Predictable teaching means that
students very quickly switch off and con-
wich of Fun’. By starting with an activ-
ity and ending with an activity, students
generally forget about the ‘boring’ gram-
mar exercises or reading activities.
a learner and recall the teachers who
tinue with their own thing. Keep them fo-

7
had an impact on them when they were
the age of their students. The boring cused on what is happening in the class- SET FAIR RULES
French teacher, who droned on and on room by being a little unpredictable. Try WITH THEIR INPUT
about masculine and feminine words, asking ‘trick’ questions or saying ‘Good
Afternoon’ in the morning. This tests When you set the rules with the stu-
was not really awe inspiring and gener- dents, you create a fair environment
ally sent students to sleep quicker than their English and checks that they are
tuned in. Speak loudly, speak softly, just where the students can voice their ex-
you could say ‘bonjour’. It is the teacher pectations of the teacher. If all of the stu-
who is a little eccentric, unpredictable don’t be boring and monotonous.
dents agree to the rules of both teacher

4
and, ultimately, inspiring who manages
HAVE A LAUGH! and students, cooperation should be
to capture the attention of the students. easy to maintain. Also set some fun
Be prepared to laugh at them and rules as well, for example, make it a rule
laugh at yourself. Students generally that students should answer the ques-
HERE’S HOW YOU CAN respect a teacher who they can have tion ‘How are you?’ with anything other
BECOME A ‘PRO’ HIGH a joke with. Generally, this works in the than ‘I’m Fine’.
SCHOOL ESL TEACHER: favour of the teacher, as most ESL/EFL

1 GIVE THEM
WHAT THEY WANT
teachers cannot speak the L1 of the
student. If the student can joke to the
teacher using English, well hey! They
8 FOCUS ON STUDENTS
WHO WANT TO LEARN
Often when faced with classes where 46
If you want the best result from stubborn are using English! When you have a
laugh and a joke with them (in English), out of 54 students don’t want to learn,
high school students, the most effective
then you are providing them with Eng- it’s a good idea to put the activity on the
technique is to give them exactly what
lish, albeit in the form of a joke. board and then focus on assisting those
they want. If they want games, then give
students who want to learn. Without
them games! The great part about giv-
ing students what they want is this can
be used as a bargaining tool in order
for you to get them to complete work.
5 MAKE IT REAL
One thing that we find works re-
ally well is to throw away the grammar
totally neglecting the needs of all stu-
dents in the class, simply assist those
students who really want it. Focusing
books and get the students to work on on a student who doesn’t want you help
Senior high school students can be dif-
a skill that they could use later in life or takes valuable teaching time away that
ficult to enforce discipline, so one fan-
with their further education at univer- could be used on providing assistance
tastic way is to negotiate with them. If
sity. Ongoing projects are a great way to a student who truly appreciates and
they complete the required exercises,
to teach language that is used on an wants to further their English skills.
then they can play a game at the end of
class! When it comes to exercises that everyday basis, and helps them build PRACTICALLY ANY TEACHER HAS THE
can be a little ‘dry’, edit them so they on language structures that they may ABILITY TO BECOME AN INSPIRING
can talk about things that your students eventually involve in the workplace. TEACHER TO SENIOR HIGH SCHOOL
are interested in. Find out about some Some projects that help build on real life STUDENTS; IT IS SIMPLY A MATTER
of their favourite pop stars, movie stars English include: OF WALKING INTO THE CLASSROOM
and base the exercises on that.
WITH THE RIGHT ATTITUDE AND BY
• Work as a group to plan a company, FOLLOWING THE ABOVE TIPS AND

2 TRICKS. Even with more difficult classes,


IF POSSIBLE, STAY AWAY then present.
FROM THE GRAMMAR! • Research and report on what’s hap- teachers can still be an inspiration to their
pening in another country. students and provide them with a set of
In many cases, it is the task of a local useful language skills that will stay with
English teacher to teach the grammar. • Devise an advertising campaign for them forever.

16
Behavior Issues: 7 Ideas to Keep
Kids Organized and Productive
WHEN WE THINK ABOUT EVERY-
THING WE DEAL WITH ON A DAILY
BASIS IN THE CLASSROOM, ALL THE
ple, and it should be to them as well.
Here is an interesting and constructive
activity you can do with the kids. Make
a list on the board of things that hap-
5 USE TASKS OR ACTIVITIES
SUCH AS GAMES
TO REINFORCE BEHAVIOR
THINGS THAT REQUIRE OUR ATTEN- pen in any classroom good and bad.
TION AND PATIENCE, THE MOST DIF- You should always make classroom
Then on poster board make two col-
FICULT ISSUE OF ALL IS BEHAVIOR. rules, talk about consequences and
umns titled “appropriate” and on the
address issues with behavior in a con-
other side “inappropriate”. They read
We can manage children comfort- structive, nurturing and non-threaten-
the list and tell you what is appropri-
ably most of the time, in spite of the ing manner. Use games and activities
ate and inappropriate. When you are
little things. The excessive energy, to encourage your kids to talk about
done, go over it again and cross check
challenges with material, the fact that what is happening. Games are more
the list with the rules set previously.
they study more or study less, when natural to them and while they are
they forget things, lose things, all this playing, learning also comes naturally.
With young children, use flash cards
and more is normal to us. Now, when

6
that show what is right and what isn’t.
things start to get out of hand and there CONSIDER WHAT MIGHT BE

3 CAUSING THE PROBLEMS


is a lack of respect, it stops being fun CONSEQUENCES
for everyone. Issues with behavior are
sometime hard to deal with since we As they say, “rules are meant to If problems with behavior become
need a great deal of information and be broken”. This may be true, but in frequent, you have to analyze what
resources. However, there are many your classroom there are things you is causing the problem. It could be a
things we can do. If we address these can do to avoid it. This is where anoth- reaction to something going on in the
issues constructively, the kids will feel er activity comes in handy: The Conse- class, another child, lesson organiza-
like part of the process and the result, quence chart. Children need to under- tion, type of activities you choose or
will be so much better. stand there are natural consequences because the lesson is too difficult or
and logical consequences to things too easy. When a child misbehaves all
they do. For instance you could ask the time, it is rarely just in your class-
TRY THESE 7 IDEAS them, “what could happen if someone room and quite likely in general. You
TO KEEP YOUR KIDS throws a pen at a fellow classmate?” might need a meeting with his/her par-
ORGANIZED AND Wait for their answers, then if neces- ents. If this is necessary, be prepared
PRODUCTIVE sary elicit more. A typical answer from for that meeting and explain to parents
a student would be “you would get everything you do in class to teach and

1 MAKE RULES CLEAR


If there are rules in society, there
mad” or “it might hit someone on the
face and hurt them”. Both are correct,
the first is a logical consequence and
talk about appropriate behavior. Ex-
plain what is happening in detail and
then listen to them without jumping to
conclusions.
are rules at school and in the class- the second a natural consequence.
room. Kids need to know what is ex-
pected of them and how the classroom
will be organized. Teaching them the
rules is just as important as teaching 4 INCENTIVES
We all remember our old buddy
7 ORGANIZATION IS KEY
Start and end all your lessons
anything else. One option is to make the star chart. Teachers have been the same way. You could start with a
a set of rules yourself and share them using it for ages and some still do al- song or game and the ending could be
with the class on the first day. You can though, many teachers now prefer a similar. Make sure the way you orga-
ask them what they think of the rules different system for rewarding their nize the lesson is clear and make sure
and why they believe these rules are students. Giving them an incentive to be prepared: avoid confusion or last
important. With older kids, you might when they behave well encourages minute changes. Kids don’t react well
want to try a more democratic ap- them to continue doing so. Keep in to confusion and chaos, and they’ll do
proach. If rules come from them and mind that incentives are tricky some- a great job in letting you know just how
as a group, accepting those rules will times. Remember, they are not a way they feel about it!
come more naturally because they’ll to coax them into doing things, they
feel like part of the process. should be perceived a consequence of WORKING WITH CHILDREN IS
good work or behavior -- a good way INCREDIBLY REWARDING AND

2 APPROPRIATE VS
INAPPROPRIATE BEHAVIOR
for them to see there are all types of
consequences.
BECAUSE THEY NEED A LOT FROM
US, LESSONS NEED TO BE WELL PRE-
PARED WITH TIME AND DEDICATION.
There are things that should be done
and others that shouldn’t, it’s that sim-

17
Dealing with Outrageous Behav-
ior without Losing Your Sanity
advisor and I had done her wrong, put a strain on many people, and there
LAST SEMESTER, I WAS TEACHING and she was entitled to some sort of is more resultant dysfunctional behav-
AN ONLINE CLASS FOR ESL TEACH- compensation. Young students shuf- ior, like displaced hostility. It is gener-
ERS AND FUTURE ESL TEACHERS. fling in toward the end of the course ally easier to vent on your instructor
There were about 10 students in class claiming confusion and asking to do than confront your boss or bank.
and one no-show — a student that “make up” work is nothing new, of

4
failed to come to any of the live chats, course. What distinguished this was MORE STUDENTS SEEING
post on the discussion boards, or turn the young lady’s confrontational tone
in assignments, and was generally a THEMSELVES
and entitled attitude — both of which
“phantom” on the roll sheet, despite instructors increasing find themselves AS “CUSTOMERS”
automatically generated reminders addressing in students, for a variety of
from the university, copied to me, and The young lady in the anecdote above
reasons. mentioned in her emails several times
my own nearly daily updates that went
out to her, along with the rest of the how much she had paid for the course
class. 5 REASONS FOR — clearly a consumer view — and
HOSTILE AND that this entitled her to certain rights,
I did not lose sleep over the student’s ENTITLED STUDENT presumably a grade. This is of course
nonappearance, honestly, as it’s fairly BEHAVIOR not unnatural, with students more and
more taking on sometimes huge debts
common in online classes for adults —

1
to go to college, but it also shifts the
students sometimes get busy, forget INCREASE IN ANGER relationship somewhat from teacher-
about their class, or decide it’s not a IN SOCIETY IN GENERAL
priority in their rush of adult responsi- student to service provider-client.
bilities, all understandable. This situa-

5
It has been noted that there is in-
tion was unusual, however, in that two creasing hostility in general, from INSTITUTIONAL SUPPORT
days before the close of the class, as “road rage” to workplace shootings, or
Along with the consumer view
I was saying good-bye to the students at any rate, that people express anger
of student-teacher relations comes
who had chosen to attend and ac- more openly than they would have in
institutional support for the student
cepting their final projects, I received the past. So the student infuriated at
— this is the college’s client, after
an email from the no-show student. her instructor over some perceived
all, and the customer is always right.
In this email, she apologized for not wrong would have in the past vented
Twenty years ago if a student claimed
checking in before, gave the more-or- to her diary or friends but today feels
temporary insanity or whatnot for her
less generic “dead grandma” excuse, all right about expressing the anger
failure to attend class, there would
further elaborated with an explanation openly.
have been little recourse for her as
that she had been given the wrong

2
the dean and department chairs may
information by her advisor and had NOT KNOWING APPROPRI- have smiled sympathetically and then
thought the course was two months
ATE EXPRESSION told the instructor to go ahead and
long and self-paced, and in signing
on, had just realized it was not. She OF ANGER award the student an “F” as adults
are responsible for finding their way
then calmly proceeded to outline a
This more open expression of anger to class. Today the initial instinct of
plan for completing the course work in
in society leads to the next problem the dean was to support the student,
a week.
— not knowing how to appropriately agreeing she had indeed been “mis-
express anger. Because it is an emo- informed” about the class. Again, this
Somewhat flabbergasted, I emailed
tion that has traditionally been sup- change is caused by a differing view
her back and told her that wasn’t pos-
pressed, not a lot of students know of the role of teachers — we are not
sible as the course was hard to com-
how to appropriately express anger here to educate but accommodate the
plete in a regular term, much less a
and may engage in a lot of nonpro- “customer” at all costs.
week. This rejection then set off a
ductive behaviors such as yelling or
shower of emails that went on for a
“flaming,” the online equivalent, in-
couple of weeks, roping in the poor
stead of calmly expressing what they
4 METHODS FOR
advisor who had given the “misinfor-
feel is wrong and what they would like
ADDRESSING HOSTILE
mation,” the registrar’s office, and the
to see done.
STUDENTS
dean of the education department,
before it was finally decided Ms. “No-
Show” should enroll in a later section
of the same course. Throughout it all, 3 THE RECESSION
The world-wide recession, per-
1 LISTEN TO THE STORY, NO
MATTER HOW RIDICULOUS
the young woman’s tone was hos- haps one of the worst in history, has The story after all may be the stu-
tile, blaming, and entitled: both the dent’s reality. The student may indeed

18
believe that her advisor and teacher
had conspired to misinform her the
very month she was devastated by
her grandmother’s death. By hearing
out the story and redirecting the stu-
dent to the problem at hand — “I am
so sorry all this has happened to you,
but how are we going to address your
attendance problem?” – the student
and teacher can begin to collaborate
on a solution.

2 REMAIN CALM
A mistake I made with the exam-
ple student is that I got annoyed with
her from the outset — that she emailed
me as the course was about to end
and was so confident everything was
going to be okay. This annoyance
came out in the emails and probably
escalated rather than defused the
situation. I will in the future remember
to remain as calm, sympathetic, and
as objective as possible: “Your grand-
mother died... that must have been so
terrible for you.” Remaining calm will
go a long way to defuse the situation,
as the student will see you as an ally,
not adversary, in solving the problem.

3 DOCUMENT EVERYTHING
A thing I did correctly in the in-
teraction was limit the interactions
to email — a running written record
which could be produced to show the
student’s hostility or that I had never
said she could make up my class, if it
became an issue.

4 SUGGEST ALTERNATIVES
Finally, the instructor should not
in these situations just refuse the stu-
dent’s request — although it may be
tempting — but be prepared to sug-
gest alternatives, such as taking the
course another term. This is likely to
leave the student feeling at least par-
tially satisfied.

HOSTILE STUDENTS ARE NOT EASY


TO DEAL WITH. BUT BY LISTENING,
REMAINING CALM, DOCUMENT-
ING EVERYTHING, AND SUGGEST-
ING ALTERNATIVES, TEACHERS
CAN EFFECTIVELY DISARM THOSE
STUDENTS.

19
Top 10 Tips to Deal With
Indiscipline in the Classroom
It happens to every teacher at some side of things. In fact in many cultures, seem counterintuitive, putting that child
point. Sometimes it is with the first class. parents will automatically side with the in a leadership role may give him the
Other times a teacher gets a few good teacher against their own child if there is extra challenge he needs to engage in
years under his or her belt before it hits. a discipline issue. That is not to say that the classroom activities. He will not only
Sometimes it seems like it happens in you should take advantage of either your not be bored -- he will have some invest-
class after class. The problem that all too students or their parents, just do not be ment in making sure the other students
often rears its ugly head is lack of disci- afraid to approach your kids’ parents if in class behave.
pline. Every teacher experiences it, and the situation necessitates it. Be warned,
no teacher likes it. The good news is that
there are ways to handle indiscipline in
the classroom. Here are some tips to try
though, you may not want the child to act
as interpretor if one is necessary. 8 ATTENTION SPAN
Remembering the attention span

4 INVITE VOLUNTEERS of children can also help you keep your


with your students. calm when kids act up in class. As a
Depending on the age of your stu- rule, estimate a child’s attention span to
HOW TO DEAL WITH dents, you may even choose to ask par- be one minute for every year of his age.
INDISCIPLINE IN THE ents into the classroom as volunteers for That means a seven year old will max
CLASSROOM a day. Children may behave better if their out on attention at seven minutes. Keep

1 SET EXPECTATIONS EARLY


Set expectations early in the year.
The old adage that a good teacher does
parents are in the classroom with them.
Not only that, if your parents interact with
each other, the stories of how a certain
child may behave in class could get back
the pace moving in class without spend-
ing too much time sitting in one place.
Let your kids move around, go outside
or work independently to keep the (stir)
not smile until after Christmas may or to mom and dad through other channels crazy bugs from biting.
may not be true, but it is easier to lighten ultimately saving you an awkward and
your leadership style as the year goes
on rather than get stricter after being le-
unpleasant conversation!
9 RESPOND, NOT REACT

5 INVITE ANOTHER TEACHER It is extremely important for teach-


nient. If it is too late to start the year off
ers to remember to respond and not re-
with a firm hand, you can always make
Trading teachers could be helpful act. There is a big difference between
a new start – with either a new calendar
in your quest for a composed classroom. the two. A person who reacts acts im-
year or a new month or a new unit. Make
If your students have gotten used to the pulsively and out of emotion. The person
sure your class knows that your are wip-
way you operate class and what behav- who responds, on the other hand, takes
ing the slate and that your expectations
ior you may let slide, having a different more time before acting and separates
of them will no longer be compromised!
teacher for one or more periods of the his or her emotions from the decisions

2 MAKE RULES TOGETHER


Let kids be involved in making the
rules. Before dictating a set of classroom
day may spur them to act a little more
restrained. Not only can the atmosphere
of class change, your students will ben-
efit from listening to another voice and
he makes. It is a good rule to follow in
all areas of life, but it is especially impor-
tant to remember when your class is just
plain getting on your nerves. Do not let
rules, ask your students how they would another style of speech when another your emotions get the better of you but
like their peers to behave. Have them teacher stands in front of the class. instead stay calm and make logical and
discuss what kind of an environment intentional responses.
they would like to have in class. By di-
recting a class discussion, your students
will define a set of rules that meet both
6 WHY, OH WHY?
Think about the reason behind the
rudeness. Is it possible that your ESL 10 DISCIPLINE IN PRIVATE
Still, moments will come and
their criteria and your own. Because they
students may be acting up to make up days will come when one or more of your
have set the expectations, they are more
for a self-perceived inadequacy in their students will misbehave. The best way
likely to follow the rules and to keep one
language abilities? If there is even the to address the situation is quickly and
another in check, freeing you to do things
slightest possibility that insecurity may with as little disruption as possible. Re-
that are more important.
be behind classroom misbehavior, try to frain from disciplining any child in front of

3 CONTACT PARENTS
Depending on where you teach
and where your students come from,
look past it and address the real issue.
Does your student need confidence?
Does she need a feeling of success?
Does he need to feel equal to his peers?
the class. Choose instead to have those
conversations in private. If you respect
your students, they are more likely to re-
spect you.
their parents may be an unexpected sup- By addressing the issue rather than the
port when it comes to good behavior in symptoms, you will have a healthier and ULTIMATELY, NO CLASSROOM IS
the classroom. Often American parents better-behaved set of students. PERFECT. YOUR KIDS WILL HAVE GOOD
will side with the child when it comes to AND BAD DAYS, AND YOU WILL, TOO.
conflicts in school, but if you teach stu-
dents from other cultures, and it is very
likely that you do, your students’ parents
7 QUICK LEARNER DETECTED
It is also possible that a misbehav-
ing student is bored with class because
Do your best to keep your cool when
your students start getting out of control.
Tomorrow will be a new day with limitless
will not automatically take their children’s potential and it may just be the right day
he is a quick learner. Though it may to get off to a new start!
20
Keep Your Cool: Tips
for Handling Difficult Students
Imagine this: you are trying to give teaching a challenging student becomes ing happen solely by your hand. Use the
a lesson on the past progressive an opportunity rather than a chore. Use resources you have in other students to
tense. the situation to your advantage to refine reach the ones you are having difficulty
You stand up at the white board talking and deepen your craft as a teacher. All reaching.
about agreement between the subject of your students, both current and fu-
and the helping verb and that this tense ture, will benefit from it. You can also change things up by
is used to describe a continuous action breaking out of your curriculum when
that was happening at a specific point in
the past. While most students are listen-
ing and concentrating, a child in the back
2 TAKE A CLOSER LOOK
Ann, a special education teacher,
necessary to challenge students who
are beyond what today’s schedule says
to teach. There is nothing wrong with
taps his pencil, kicks his feet against the gives this advice when dealing with a assigning special projects to advanced
desk, leans back in his chair and then difficult student. “Read your students.” students or letting them work at their
falls over on to the ground. With the clat- What she means is to pay attention to own pace even if it is beyond where the
ter from the back come laughs from the facial expression and body language as class is. When a student is not chal-
front of the classroom, an end zone style you teach. Challenge yourself to spend lenged in class, it is not uncommon for
dance from the student in question and more time facing your students than you that student to exhibit behavioral prob-
a complete loss of concentration about do the white board. Look at them and lems. A student who is challenged, on
any facet of English grammar. What is notice the difficulty coming before it hits the other hand, will be more cooperative
an ESL teacher to do? you and your classroom in full force. As and tolerant when the class is studying
you do this, pay attention to why the something he understood long before
ALMOST EVERY TEACHER HAS HAD misbehavior is beginning. Sometimes that time.
A DIFFICULT STUDENT IN ONE CLASS students are not challenged. They may
OR ANOTHER, AND SOME OF US ARE be a quick learner and find themselves Getting physical is another great way to
LUCKY ENOUGH TO HAVE ONE IN bored before the lesson is over. They help students who have difficulty sitting
EVERY CLASS. may be a struggling student who has and paying attention to a whole lesson.
Though we want to be good teachers not understood previous lessons and When a student starts fidgeting, it is
and be sensitive to our students, having is giving up on this one as well. There time to get your students up and mov-
a difficult student in class is confusing may be a learning disability coming into ing. If you can, relate some physical ac-
and frustrating for us. We want to give play. If you suspect this, talk to an expert tion to whatever you are teaching. Use
our student the best education that we on the signs of and solutions for differ- Simon Says to teach the grammar of
can, but we do not want to condone ent learning disabilities. Another reason commands. Have a student follow your
misbehavior and disruption. If you find they may be acting up is because of a instructions and move about the room.
yourself in this situation now or in the fu- cultural issue of which you may not be Do partnering activities where students
ture, take heart. Here are some tips for aware. All of these situations and more must move their desks or walk to anoth-
handling difficult students that will help can make class hard to handle for both er area of the room. Anything you can
you teach better and enable them learn you and your student. Take heart, teach- do to engage the body with the mind will
better at the same time. er. There are things you can do to make help these students be more attentive
things easier on you both. and absorbent to what you are teach-

1
ing. Even if you cannot relate something
IT’S NOT ABOUT YOU
Though it may be a tough thing
to hear, the first step is to remember it
3 CHANGE IT UP
Group work can be the most ef-
physical to what you are teaching, take
a seventh inning stretch to make the fi-
nal part of the lesson more accessible.
is not about you. As a teacher, you are fective way of engaging under and over
there to educate, guide and help your performing students. Pair your most THERE ARE MANY WAYS TO HELP
students. You are not there to have a advanced students with those who are ENGAGE STUDENTS WHO MAY HAVE
captive audience hanging on your every struggling. In this, your advanced stu- BEHAVIOR ISSUES. THE MOST IMPOR-
word. We teachers sometimes have to dent will become more of a teacher, TANT THING TO REMEMBER IS NOT TO
shift our focus and remember why we challenging her to explain and learn the TAKE IT PERSONALLY.
started teaching in the first place. It is so material better. Your struggling student Students do not refuse to engage be-
easy to be caught up in our natural pat- gets individual attention and, perhaps, a cause they do not want to learn. If you
terns as a teacher, especially when they different explanation of the concept be- can find the underlying issue behind the
have been effective up until this point. ing taught. Sometimes, too, a student disruptive behavior, you can tailor your
Having difficult students reminds us that with the same native language as the lessons or assignments to best meet
we, too, need challenges and changes one who is challenging may be able to your students’ needs. As a teacher, you
in our teaching style. If you can germi- explain something in way in which it is do not always have to do things by the
nate the attitude in yourself that you can easier for the challenging student to un- book. In fact, the best teachers are often
always improve, always learn, always derstand. Though you are the teacher, the ones who do not.
find some way to be a better teacher, you do not have to make all the learn-
21
4 Types of Problem Students
and Strategies to Manage Them
Give them guidelines for how long they behavior a few times publicly, and then
AS WITH ANY CLASSROOM SETTING are allowed to have the floor, and show take him or her aside and give them the
YOU MAY ENCOUNTER PROBLEM them each and every time that you are boundaries talk. In some cases the stu-
STUDENTS IN ESL CLASSES. the decision-maker in the class. dent doesn’t realize why their actions
Problem students are challenging be- are inappropriate. One tactic may be to

2
cause they may disrupt the learning
THE PAINFULLY SHY teach a lesson on body language, pick-
environment, make your job more dif- up lines, or relationships. That way are
ficult than it has to be or just plain frus- If anyone has worked in Asia or able to approach the sensitive topics
trate you and the other students. We’ve has Asian students, we have all en- as a group and get some dialogue hap-
outlined four types of problem students countered this student. They are usu- pening.
and provided several strategies to deal ally female, afraid to speak, won’t make

4
with them. You will be able to spot these eye contact, and generally want some- THE REFUSER
personality types from a mile away! one to translate for them. This is a deli-
cate situation and it takes some grace The refuser is different from the
THE FOUR TYPES OF and humor to reach them and pull them painfully shy. The refuser never wants
PROBLEM STUDENTS out of their shell. Give them time and to participate and feels that they don’t
take baby steps. If everyone is asking have to do the same level of work as
It’s pretty easy to identify the prospec- and answering questions, expect that everyone else. Often they don’t do
tive problem student from the get-go. they will do almost nothing until they their homework, will clam up during
Always go with your gut and diagnose reach a certain comfort level. Don’t activities, and also may challenge you
the issue as early on as you can. That pressure them too much, but try to get in front of the class because they are
is half the battle. The sooner you rec- them to at least repeat after you and unprepared. This type of student can
ognize the problem student the sooner praise anything that they do contribute. be really frustrating as you start won-
you can begin working on your strate- The other trick to this personality is to dering why they are in the class in the
gies to alleviate the issue and get the use her classmates to break through. first place. One way to reach them may
student on track. They will instinctively try to help, so let be soft public humiliation, meaning that
them. Students like this are more apt to you put him or her on the spot when

1 THE KNOW-IT-ALL
Some students are overzealous,
start sharing with someone from their
own country or someone very similar to
themselves. Put her in pairs with some-
they should be prepared and see what
happens. With younger learners just
being called out and not being ready
rambunctious, loud talkers or just plain one who will be gentle, and chances is often enough for them to start ap-
annoying. This is usually the student are that student will reach her. You can plying themselves. You can also ap-
who may be above his classmates in also try to approach something that will ply some discipline. Give the student
speaking ability, but not necessarily in get a reaction out of the student. Maybe double the amount of homework and
overall language skills. They tend to she really likes to eat sweets. Try a little follow through. Ask them if they need
display helpful nature, but may chroni- bribery. Or maybe she is very close to extra help and pair them with a student
cally interrupt, talk way too much or for her family, so the lesson on family may who can be a good role model. You can
two long, and in extreme cases may try get her to respond. Keep trying and also try and set goals for this student.
to challenge you in front of the class. don’t give up. Persistence is key with For every three days in a row that you
The best way to deal with this type of this one, and the student will eventually participate you get 5 minutes extra of
student is to provide appropriate times come around. break time. The incentive should be
where he or she can be the leader, but small but meaningful and should also

3
set very firm boundaries. You need to
MR. INAPPROPRIATE be applied to the whole class not just
make it clear to them that you are fa- the problem student.
cilitator which basically means you are I’ve encountered this guy way too
running the show. They can have their many times for my taste. This is the guy
forum occasionally and often have a lot who is taking an English class to try to GENERALLY THE ESL CLASSROOM
of good ideas and questions to contrib- get a date either with other students or IS A JOY TO TEACH IN BECAUSE STU-
ute. You don’t want to shut them down with the teacher. It is usually a man, DENTS HAVE A REAL NEED AND
completely. I’ve found that if you can but some women can also be inappro- DESIRE TO BE THERE.
disengage them in the class when they priately flirtatious in the class as well. Occasionally though, you may come
are getting off topic or stealing the spot- First do not engage this behavior. A few across one of these problem students.
light, they generally get the hint. Other times you may be able to laugh it off, Always be sure to keep your cool, apply
times it may take a private conversa- but with this type of problem student, patience instead of pressure and real-
tion. That conversation needs to be you are going to have to tell them what ize that you have the facilities to solve
treated delicately as this type of student is appropriate (and not) for the class- student issues.
usually gets a bruised ego pretty easily. room. You may have to disengage the

22
7 Most Common Behavior Prob-
lems and How to Deal with Them
ing them to bring toys related to some- courteous – they did not give the other
ESL STUDENTS COME IN ALL SHAPES thing you’re talking about in class (like student a chance to answer. Remind
AND SIZES. animals). If there are certain things they students they should raise their hands if
They come into your classroom with are allowed to bring, they might not feel they want to speak. On the other hand,
varying degrees of motivation and even tempted to bring other toys. remind them that it is not necessary to
different skill levels. Most are well-be- yell – if they wait their turn to speak, you

3
haved. And some are terribly ill-behaved.
As an ESL teacher, you can handle stu-
NAME CALLING will hear them perfectly.

7
dents that are less motivated than most,
even those that need a little extra help
EXAMPLE: You’re playing Bingo HAVING
when you hear a student call a redhead-
from you to get that particular task done. PRIVATE CONVERSATIONS
ed child “Carrot Top”.
But we all know that handling unaccept- Stop what you’re doing and have the EXAMPLE: You’re asking students
able behavior is hard and can take its toll child that has called out the offending comprehension questions about a text
if it is something you have to deal with on name tell the class what the other stu- they’ve just read, and you see three stu-
a daily basis. dent’s name actually is. Discuss with the dents in the back of the class holding a
The way we handle the day-to-day prob- class the importance of treating each conversation.
lems will determine whether the same other with respect and kindness and why Ask the students if they are talking about
problems will keep cropping up. So here name calling is unacceptable in your the task at hand. Ask them to share their
are the most common behavior prob- classroom and everywhere else, for that interesting conversation with the rest of
lems in the ESL class and how you can matter. the class, or tell them they can tell the
effectively nip them in the bud.
others all about it during the break. Dis-
UNACCEPTABLE
BEHAVIOR: 7 PROBLEMS
AND HOW TO HANDLE
4 TEASING / FIGHTING /
BICKERING
cuss why it is not appropriate to have
conversations during class.

EXAMPLE: You have two students who


THEM can’t say two words to each other with-
WHEN TO TALK TO PARENTS
As a good rule of thumb, I recommend

1
out starting a fight. Class began five min-
STUDENTS ARE RESTLESS/ utes ago, and they’re already at each
contacting parents when a specific prob-
GET OUT OF SEAT lem seems to be recurring (happens
other’s throats.
every day or several times a week).
Make sure the students who don’t get
EXAMPLE: You’re having an animated Depending on the gravity of the matter,
along are sitting as far apart as possible.
discussion about ways to help the envi- you can either send a note or schedule
Discuss with the class the importance
ronment and a student gets up to look a meeting. I’d save meetings for things
of ignoring teasing remarks. Talk about
out the window. that put the children’s well-being at risk,
how arguing all the time is tiresome, and
Always give clear instructions, and make for instance violent behavior, verbal
we should accept differences in points of
sure everyone understands and is en- abuse or bullying.
view. On the other hand, stress the im-
gaged in the task. As soon as a student There’s a line between being mischie-
portance of being considerate towards
gets up to do something completely un- vous and being outright malicious, and
each other and listening to what the oth-
related, walk over to the child, gently we can tell the difference. You can deal
er has to say.
take their hand and walk them back to with mischievous behavior in class –

5
their seat – without interrupting the les- malicious behavior should be discussed
son. If this behavior continues, talk to
THROWING THINGS with parents.
them about the importance of paying EXAMPLE: You’re writing some-
attention, participating in the activity thing on the whiteboard and a pencil flies
PREVENTION IS THE BEST MEDICINE
at hand and controlling the urge to do Most of these problems will be avoided
across the room.
something else. if you set clear rules from the start. Work
Tell the student that this kind of behav-
together to establish your rules based
ior is completely unacceptable. Go over

2 PLAYING WITH TOYS


DURING CLASS
the possible dangers of tossing objects
around. Find out if they are doing what
they’re supposed to be doing and redi-
on how you all want to be treated. Dis-
cuss the importance of treating others
with respect, as well as the fact there
is a time and place for everything and
EXAMPLE: Students are quietly com- rect their efforts to the task at hand.
pleting a worksheet about parts of the that some things simply can’t be done in

6
body when you see a student playing class. Don’t forget to establish what re-
YELLING/SHOUTING OUT wards they will receive for good behav-
with a doll.
Gently take the toy, and place it on your
ANSWERS ior, as well as the consequences of inap-
desk or a shelf. Tell the child that they propriate behavior. Don’t yell, scream or
EXAMPLE: You ask Tom a question, and
can share it with the others during the shout. The best way to teach students to
Lucy yells out the answer.
break. Make it a habit of encourag- behave nicely is to lead by example.
Tell the student that they’re not being

23
Entitled Behavior in Students,
Its Source, and Addressing It
sometimes expect modification of Any time you reject someone’s pro-
ANYONE WHO HAD BEEN TEACHING content that they find “boring” or non- posal, no matter how wrongheaded,
FOR AWHILE HAS EXPERIENCED IT. essential to life in general. such as completing a bunch of “make
ONE OF YOUR STUDENTS SHUFFLES up” work instead of the regular cur-

3
UP TO YOUR DESK AND CLAIMS TO EXPECTING/NEGOTIATING riculum, a few reasonable solutions
BE UNHAPPY WITH HIS GRADE. should be made to leave everyone
Often there is an excuse — sick uncle, A HIGHER GRADE
at least partially satisfied. Here are a
dead grandmother, generic “family Another common behavior that stu- few:
emergency.” That apparently behind dents demonstrate is to try to negoti-

1
him, however, he’s become uneas- ate a higher grade, often citing their COMPLETE KEY COMPO-
ily aware of his grade. And since this
wasn’t his fault, he wonders if he can
“hard work.” While of course effort NENTS IN CURRICULUM
matters, so does a certain level of skill
do some kind of “make up” work. Of- and proficiency at the college level. Not only does this save you the head-
ten this is a weak student, but some- ache of designing an alternate curric-
times it’s also a strong student, who How then can one diplomatically ad- ulum for the student and figuring out
wants to see her “B” grade changed dress the student wanting to raise her how to assess it, but it also assures
to an “A.” While you may sympathize grade without the student complain- that the student can really benefit
with the student’s desire — after all, ing to the dean (as can happen, espe- as much as possible from the class,
who wouldn’t want a higher grade cially with higher achieving students)? given her lack of involvement. Pick
than earned? — teachers should re- This can be done by addressing a few out a few key assignments that the
fuse these requests if for no other rea- key issues with the student: students can reasonably complete
son than fairness to the students who in the remaining time, decide on the
have been coming regularly. This is Communication (or Lack Thereof): It highest grade the student can earn
just one example of “entitled” student was the student‘s responsibility to ap- for this modified curriculum—you may
behavior that has become common in proach you when she first began to decide no higher than a “B” or “C,” for
our culture. see her grade falling due to her fam- example. Don’t be too disappointed if
ily or health crisis or other concerns. the student, given her history, fails to
WHAT ARE SOME Teachers cannot “read” every stu- complete the work at all. You are sim-
ENTITLED STUDENT dent’s individual needs and concerns ply doing your best to help her: she
BEHAVIORS AND -- adults are expected to speak up for has to participate in those efforts on
THEIR SOURCES? themselves. her behalf.

1 TAKING TIME OFF; ALTER-


ING THE SCHEDULE
Fairness to the Other Students: Other
students in the class have been la-
boring away, often through difficult
2 TEAM UP WITH A CLASS-
MATE AND SHARE NOTES;
This is a major one: students are no- circumstances of their own. This dif- JOIN A STUDY GROUP.
torious for coming late, leaving early, ference in commitment should be re-
and not attending. More immature One of the reasons a student might
flected in grades. fall into such a dilemma as not hav-
students in particular have trouble un-
derstanding that they must fit college ing completed most of the coursework
Effective Curriculum: The curriculum by the end of the semester is that he
into their lives, not expect the college and activities for most college class-
to revolve around their lives. These at- might have no real idea of what it is
es, including ESL classes, has been to be a college student and the work
titudes probably stem from not under- designed with care and forethought
standing the nature of college work or habits that it requires. The difference
as to the assignments and how they between commitment and work habits
adult life in general and in seeing the will build on each other, articulate with
world revolving around their own indi- needed for high school and college in
other classes, and ultimately benefit the U.S. is notoriously large. Meeting
vidual needs. the student. Any “make up” work a regularly with a tutor or study group
teacher, however good, can design

2
can implicitly model and explicitly
MODIFICATION OF WORK “on the fly” and that the student will teach the behaviors need to succeed
SCHEDULE OR CONTENT undoubtedly complete in a rush will at the college level.
not be the same quality and ultimately

3
Similarly, besides the schedule, stu- will not benefit the student.
dents sometimes expect the class PORTFOLIOS
work schedule, such as due dates of
major papers and tests also be modi- SUGGESTIONS TO In some classes, such as writing
fied for their needs. They can also ADDRESS ENTITLED classes, a portfolio might be an ap-
STUDENT BEHAVIOR propriate means to alternate curricu-

24
lum and assessment. In the portfolio,
the student keeps a selection of rep-
resentative work over a period of time
to demonstrate progress. This kind of
assessment based on individual prog-
ress rather than outside standards
can benefit some students.

4 ADVISE THE STUDENT


APPROPRIATELY
It’s entirely possible that despite
your best efforts, the “Johnny-Come-
Lately” student will just not be able to
produce adequate work by the end of
the term, given the late involvement
in the course. Be prepared to talk to
the student about this and various al-
ternatives: repeating the course the
following semester or in the summer,
taking it at a local community college,
and so forth. There a number of ways
a student can remedy a situation like
this once he comes to terms with it.

5 TURN IT BACK
ON THE STUDENT
Another method is asking the student
what grade he thinks he deserves or
what he should study in the class. Of-
ten he’ll find he can’t really say and
realizes that perhaps the teacher can
make the best decisions.

IT ISN’T EASY DEALING WITH THE


STUDENT WHO SEES A CERTAIN
GRADEPOINT AVERAGE AS HER
BIRTHRIGHT. HOWEVER, BY ADVIS-
ING THE STUDENT APPROPRIATELY,
OFFERING SUGGESTIONS, AND
ACTIVELY LISTENING, STUDENT SAT-
ISFACTION AND ACHIEVEMENT CAN
BE ACHIEVED.

25
Dealing with the Demanding
or Cynical Student
IF YOU HAVE TAUGHT FOR MUCH
TIME AT ALL, YOU HAVE ENCOUN-
TERED THIS TYPE OF STUDENT: SHE
2 NOT SEEING THE VALUE
OF THE CLASS 2 SHOW YOUR KNOWLEDGE
OF THE FIELD
Many students are unable to make the Students sometimes enter class
WILL COME IN, THROW HER BOOKS
connection of a specific class to long- with a real skepticism of the intelli-
DOWN, AND SPRAWL IN HER DESK.
range goals. That is indeed part of the gence and competence of teachers
She will sit just close enough to you
nature of being a student or beginner — perhaps justifiably, having been
for you to hear her muttered remarks
in a field: not understanding enough exposed to more than one poor ex-
to her peers. Perhaps she’ll challenge
of the field to see how one level pro- ample. Talking to students about your
you and the class directly: why does
gresses to another. Helping students background in the field, demonstrat-
she even have to be in this class
then see this progression helps the ing your knowledge, not to show off
when it so contrary to her goals and
student in a number of ways: they — well, yes, maybe to show off, but
needs and personhood? The exercis-
begin to value this first step and then with the ultimate good intent of dem-
es in class are pointless, as far she is
also to develop understanding of the onstrating why you’re there, why you
concerned. The odd thing is that you
field and its breadth and depth. were chosen to teach the class, and in
have done nothing to offend this stu-
fact you do have something to teach

3
dent personally, as far as you know,
although she acts almost as if you NOT HAVING A PERSONAL — helps build trust with students.
OR PROFESSIONAL GOAL

3
have. Of course you haven’t -- you
have just met the demanding and/or SHOW YOUR ENTHUSIASM
cynical student. There are a number Sometimes the problem with the de- FOR YOUR FIELD
of causes outside of the teacher that manding/cynical student is not having
contribute to the behavior of this kind a real goal, or a realistic goal, to ap- Discuss what your subject has done
of student and different ways to ad- ply the class to. Therefore, the class for you and your life: writing has
dress them. seems like a waste of time — pre- opened doors for me, for example,
cious time she could be spending do- not only in employment — employers
REASONS FOR ing something else. Discussing with actually need people who can write —
THE BEHAVIOR OF the student what brought her to class but also personally: I have written, ef-
THE DEMANDING/ in the first place, and linking the class fectively, everything from love poems
CYNICAL STUDENT to that goal, might help, as does dis- to bat mitzvah blessings to challenges
AND METHODS TO cussions with the class as a whole on to parking tickets to eulogies. I often
ADDRESS THEM their career aspirations and applica-
tions of the course.
begin a semester of developmental
composition by asking who actually

1
likes to write. Few raise their hands,
NOT INTRINSICALLY
MOTIVATED USE THESE WAYS but students usually visibly relax and
TO ADDRESS THE actually laugh in some cases, real-
The demanding/cynical student is DEMANDING OR izing that no judgment is going to be
not intrinsically motivated, to say the CYNICAL STUDENT passed on them for not liking it. And
then this leads into a discussion of
least, to be in your class. Of course

1
reasons to actual like writing and what
most students have varying degrees SHOW YOUR CONCERN
it can do for you.
of motivation outside of the innate FOR THE STUDENT

4
love of learning: they are there for
the grade, the degree, sometimes by One reason students can put up a de- MAKE THE CONNECTIONS
court order, etc. Most, however, rec- fensive façade is feeling undervalued EXPLICIT TO THE STUDENT
ognize their own agency in the situa- or underappreciated, their individual-
tion: rarely does anyone hold a gun to ity not recognized. Therefore, show From the general discussion of the
a student’s head and tell him to regis- real concern for your student. “So why value of writing, the teacher can then
ter in a class. However, the demand- are you here? What do you hope to proceed to showing how writing will
ing/cynical student behaves as if she accomplish? What made you enroll advance student goals. Talk about
does have a gun to her head, so much in the class? What are your goals?” how the subject can be used out-
so that she feels resentment and a These questions should not be asked side of class, its real-life applications,
degree of victimization: some force sarcastically but rather with genuine whatever chance you get. This helps
outside of herself made her register interest, as the more you show inter- build student enthusiasm and motiva-
for your class. Getting the student to est, the more students develop trust tion to learn.
accept her own agency in the situa- and the more you are able to serve
tion — that she, ultimately, chose to them.
come to class — may be a first step.

26
5 DIFFERENT OPPORTUNI-
TIES FOR PRACTICE
AND DIFFERENT
AUTHENTIC ASSIGNMENTS
One of the problems with schooling
in general is that students, even very
young ones, usually sense when an
assignment is “inauthentic,” that is
not a “real” part of the field and noth-
ing you’d ever actually do in the “real
world.” Why should I care about writ-
ing or want to come to writing class
if it’s all about the five-paragraph, or
seven-paragraph, essay? When am
I ever going to need this in the real
world? But if students practice love let-
ters, or persuasive speeches, letters
of complaint, acceptance speeches,
letters to the editor, wedding toasts,
email messages to fundraise—all
tasks people do in “real life”—well, the
question becomes, who wouldn’t want
to become a better writer?

ADDRESSING THE CYNICAL OR


DEMANDING STUDENT GOES TO
THE HEART OF TEACHING ITSELF:
IT IS REALLY ABOUT HELPING STU-
DENTS FIND THEIR OWN GOALS
AND SHOWING THE VALUE OF EDU-
CATION. Once the teacher is able to
communicate some of that, often the
cynical façade crumbles, and an enthu-
siastic student emerges.

27
But It is Clear: Dealing
with the Defensive Student
defensiveness and protection of her again discussing the expectations of
Almost every time I hand back stu-
work and, by extension, her ego (“But it the field of study: college composition,
dent essays, there is at least one
is excellent work!”) to recognizing there this case. I find that opening this discus-
student who is stunned by her grade
is room for improvement — in the work sion with what students’ own opinions of
— most often, that it was a “B” or a
itself, not necessarily in herself as an in- what makes good writing is particularly
“C” rather than the “A” that she felt
dividual-- and to move forward in revis- valuable: their answers, drawn from
she deserved.
ing and improving her work. reading, of vivid word choice, good de-
Often she’ll come up to me after class
scription and examples, a strong main
— or more recently, confront me dur-
ing class — about how she felt she CONCERNS WITH idea and examples, “flows well” (i.e.,
deserved the “A.” When I point out her DEFENSIVE STUDENTS well-organized with clear transitions)
need for transitions, the problems with AND HOW TO are the very qualities on the rubric by
verb tense and point of view switches, ADDRESS THEM which they will be judged. Students
therefore often have an existing sense
and so forth, she’ll usually dismiss that

1
of what good work is in the field that
with an “uh-huh” and go on reiterat- LACK OF UNDERSTANDING just needs to be made explicit by dis-
ing the claim that it is good work, per- OF WHAT IS GOOD WORK cussion, referring to the grading rubric,
haps the best she has ever produced,
and showing examples of stronger and
and that she’s always received “A’s” on Again, a major concern with defensive
weaker work.
her previous work. I can’t really argue students is lack of even understanding
these points, usually not knowing about

3
the difference between good and medio-
her past record, so I’ll pull out the grad- cre efforts in a field they themselves are INSECURITY AND TENDEN-
ing rubric and show her how her essay new to. One of the contributing factors CY TO PERSONALIZE
measures against the rubric. The stu- to this problem is the tradition of teach- CONSTRUCTIVE FEEDBACK
dent may here change the subject and ing by unrealistically strong profession-
give her opinion that her writing is cer- al models: an essay by Joan Didion or A final large problem of dealing with the
tainly as good as the textbook model by Richard Rodriguez, for example, is so defensive student is their underlying
essayist Joan Didion. I’ll then drag out removed from most students’ abilities insecurity and hence tendency to per-
the textbook and attempt to show her they are unable to even relate to it or as- sonalize criticism: e.g. the student may
the difference between her own work pire to write like that. More helpful, I’ve hear “Your essay needs some revision”
and Didion’s: Didion’s precise word found, is to keep a bank of past student as “You’re a poor writer and not very in-
choice, the purposeful organization, etc. work, with names removed, of course, telligent either.” This problem can in part
This usually only gets a blank look from of both strong and weaker essays. I find be addressed by recognizing first the
the student and then the repeated claim that after a semester of analyzing these, writing’s strong points and the student’s
she really deserved the “A” grade. students have a well-developed sense potential as a writer and that revising
of what is good and poor writing. Stu- the essay will continue to improve both
It’s probably somewhat clear to the dents can then apply this understand- the writing and the student as a writer—
reader what might be going on with this ing of what is good work to their own therefore taking the focus of the discus-
student. One of the problems we often performance. sion away from the student’s person-
face with students and teaching them a hood and focusing on the writing itself

2
skill, such as writing, is that their very PAST POSITIVE FEEDBACK and ways to improve it.
status as beginners can often impede
(IMAGINED OR REAL)
their ability to distinguish between good DEALING WITH DEFENSIVE STUDENTS
and poor work. This shouldn’t be a sur- Another major problem that students CAN BE DIFFICULT BECAUSE OF THE
prise: it takes a certain skill level in a face in the United States in particular is VERY NATURE OF DEFENSIVENESS AS
field to recognize what is good work that they may have in the past received A SERIES OF BARRIERS TO PROTECT
and mediocre work within that field. As nothing but positive feedback for their THE STUDENT’S EGO, WHICH CAN BE
a non-tennis player, for example, I really work, so they have no sense that there DIFFICULT TO PENETRATE IN ORDER
wouldn’t be able to recognize the ele- is any room for improvement. Teach- TO FOCUS ON THE WORK, NOT THE
ments of a good serve and a poor one. ers tend to be a kind and encouraging STUDENT AS AN INDIVIDUAL.
And this problem is also evident in the group of people, so they may have fo- However, by using several strategies in
student mentioned above: she lacked cused solely on what was strong in their teaching the difference between strong
the insight into good writing even to tell students’ work... in addition, there is a and mediocre work, keeping the focus
me why she felt she deserved an “A” big gap, in the United States at least, on the work itself rather than the student
(her development, word choice, etc.) in the expectations of college and stu- as a person, and addressing both the
but simply that she wanted it. There dents’ prior education. Therefore, stu- strengths of the student work as well
are several concerns with defensive dents are often shocked when they as its areas for improvement, get past
students, but fortunately, also methods find themselves getting “C’s” on papers the defensiveness and allows focus to
to deal with them. These methods are when they have only earned “A’s” in the move to the work itself and how to im-
designed to get the student beyond her past. Methods of dealing with this are prove it.

28
Sorry to Bother You: Dealing
with the Very Insecure Student
such as laptops or cell phones, that skills, old clothes, lack of athletic abil-
RECENTLY THERE HAVE BEEN prevent the teacher or other students ity, and so forth. Again, a student who
MORE TEACHER CONCERNS WITH from interacting with her. Excessive makes a minor joke about a short-
STUDENTS WHO HAVE A SURFEIT use of electronics in class is often re- coming: “Oh, I am such an airhead... I
OF SELF-ESTEEM RATHER THAN A garded by instructors as simply rude, forget everything,” may be just engag-
LACK OF IT. but often it is used a vehicle to avoid ing in a show of conventional self-ef-
Teacher staff rooms are rife with tales social intercourse — the student is so facement, but if seems habitual, there
of the demands and inflated view of involved with the device or book that may be more underlying concerns in-
their own abilities from entitled stu- she is relieved of interacting with peo- volved.
dents. This may, however, be more ple face-to-face.
of an American phenomenon: the Again, all of these symptoms may in-

2
United States, after all, has tradition-
SELF-EFFACING dicate a lack of self-esteem. If they
ally placed a high value on confidence are extreme, they may actually be
and self-esteem. ESL students, how- TO A FAULT.
symptoms of underlying depression,
ever, often come from cultures that Another sign of a student struggling and the teacher may consider refer-
value modesty and respect of others with self-esteem is that he is extreme- ring the student to counseling servic-
over confidence and self-respect. In ly apologetic for asking for anything: es. Otherwise, if the insecurity seems
some ways, this comes as a welcome for example, apologizes repeatedly mostly related to academic work,
relief: the student who acknowledges for “imposing” on a couple of moments there are some ways the instructor
the teacher might just know more of the instructor’s time. In fact, the re- can address it within the confines of
than herself in the specific area of peated use of the phrase “I’m sorry,” the class. Since most students suf-
study. However, there are instances often in inappropriate situations for fer from varying degrees of insecurity
when the student is so self-effacing, which the individual should feel no re- at different times, these methods are
insecure, and apparently lacking in sponsibility or guilt, is a strong sign of likely to benefit the entire class and
self-worth that it is cause for concern an insecure individual anywhere. need not be focused on a particular
for both the student’s education and student.

3
overall well-being. What are some
of the signs of critical insecurity and DEVALUES OR DISMISSES
what are the ways to address it if it is LEGITIMATE METHODS TO
actually interfering with the student’s ACCOMPLISHMENTS. ADDRESS SELF-
ability to learn? ESTEEM IN STUDENTS
In some cultures — including in the
SIGNS OF United States, at least traditionally The following methods can help the
PROBLEMATIC — it is expected to shrug off compli- entire class improve their academic
INSECURITY ments or accomplishments, as brag- self-confidence, which in turn creates
IN STUDENTS ging about them seems rude. There- a comfort zone and ability to learn as
fore, students who do this — “Oh, the student is not longer so focused
I say “problematic” because while that’s okay... I’m not really all that on her alleged shortcomings and is
many people may be insecure — in good a writer, but I try hard” — are freed up to learn the course content.
fact, most people, in specific situa- often just engaging in an expected

1
tions — it is only a problem if it is to show of modesty. However, if a stu- SET UP
a degree that it is interfering with the dent repeatedly pushes asides com-
pliments over every achievement, she A LEARNING COMMUNITY.
student’s ability to learn and function.
Following are some of the signs that a may actually be struggling with feel- One of the best ways to improve self-
student whose insecurity is problem- ings of self-worth, really seeing noth- esteem is to set up opportunities for
atic. ing remarkable in her abilities or actu- successful interaction with others.
ally seeing them as drawbacks. Humans are by nature social crea-

1 “HIDES OUT.”
One of the major signs of a stu- 4 EXCESSIVE FOCUS
ON SUPPOSED FAULTS.
tures, hence our sense of self is heav-
ily related to how well we integrate in
a community. A sense of community
dent with problems with self-esteem can be achieved by setting up com-
is that she “hides out” in the back of Just as a student who is truly insecure mon goals for the class, such as
the class, where the teacher can’t may dismiss his real accomplish- completion of a major project related
see her (or so she thinks) , and where ments, he may also focus excessively to English learning, and roles for each
other students find it difficult to inter- on a set of real or imagined shortcom- student toward that goal. The classes
act with her. She may also put up a ings that are often minor in nature: I remember most fondly are those that
“wall” of books or electronic devices, poor handwriting or organizational recognized my individual contribution

29
to the class.

2 RECOGNIZE
THE STUDENT’S REAL
EFFORTS AND PROGRESS.
Recognizing the individual student’s
value to the group is another way
to build self-esteem: it is extremely
validating to have one’s individual
achievements acknowledged, such
as how a student’s graphic skills really
contributed toward the class website.
This recognizes both the student’s in-
dividuality as well as the contribution
to the group.

3 TEACH STUDENTS STUDY


SKILLS TO TAKE CONTROL
OF THEIR OWN LEARNING.
Finally, a major way to build student
self-esteem within an academic set-
ting is to teach such study skills as
keeping a calendar of due dates,
skimming text for efficient reading,
outlining compositions, and distin-
guishing between reliable and unre-
liable sources. Recognizing they are
in control of their own learning, rather
than dependent on the goodwill of
the teacher, empowers students and
builds their self-esteem.

IMPROVING SELF-ESTEEM IN STU-


DENTS GOES BEYOND SIMPLY
OFFERING VAGUE COMPLIMENTS
BUT RATHER INVOLVES TEACH-
ING STUDENTS CERTAIN THINK-
ING HABITS, SUCH AS HOLDING
REALISTIC VIEWS OF THEIR OWN
STRENGTHS AND SHORTCOMINGS
AND TAKING CHARGE THEIR OWN
LEARNING.
The results, however, in students who
recognize their value as learners and
as members of a community are grati-
fying.

30
Deal with Eager Beavers: 5 Instant
Solutions to Common Problems
INDEPENDENT, AUTONOMOUS 2 THE EAGER BEAVER
PROGRESSES FASTER
the use of an English dictionary.

LEARNERS ARE A SIGHT TO BEHOLD.


THEY SHOW UP FOR THEIR FIRST DAY
OF CLASS ARMED WITH NOTEBOOKS,
This is a very common problem to en-
counter. An autonomous learner is
4 THE EAGER BEAVER BRINGS
UP TOPICS THAT ARE
IRRELEVANT TO THE CLASS
PENS, PENCILS AND HIGHLIGHTERS more naturally motivated, does extra
IN AN ASSORTMENT OF COLORS, AS work, pays closer attention and will Autonomous learners often ask ques-
WELL AS THE IRON WILL TO LEARN. soon enough leave their classmates be- tions about vocabulary or expressions
They supply answers without being hind. On the other hand, the dependent they have come across in TV shows,
prompted. They complete all of their learner probably already feels insecure, movies or the Internet. This in itself pos-
tasks and homework (and even ask for and the feeling of lagging behind will es a series of problems. Maybe not all
more!), and they dazzle you with a list only make them less motivated. In time, students will be interested in the topic,
of books they’ve read or movies they’ve the gap will be even wider. TV show or subject matter – it may be
watched in English... But we all know highly specialized, scientific in nature,
that not all students are like that. There SOLUTION: The ideal situation would or quite simply, completely irrelevant to
are some, by contrast, who must be told be to detect those students with a natu- what you have been doing in class.
exactly what to do – all the time. What ral penchant for language learning and
happens when we have autonomous and place them in a higher level. If this is SOLUTION: Make sure students un-
dependent learners in the same class- not possible, give the fast learner extra derstand that you are willing to answer
room? This poses a series of challenges. work that is suitable to their level, but their questions and help them under-
not specifically related to the class cur- stand something, but there has to be
HOW TO DEAL riculum, perhaps something connected a time and place for consultations that
WITH AUTONOMOUS to a hobby they enjoy or books they have nothing to do with class. You may
& DEPENDENT may be interested in. The dependent set aside a specific moment for these
LEARNERS: PROBLEMS learner on the other hand must be en- questions, either before or after class,
AND SOLUTIONS gaged and motivated by all means pos- or give them your email. But do not stray
sible. You’ll find great ways to motivate too far from your lesson plan to discuss

1 THE EAGER BEAVER READS


AHEAD AND COMPLETES
teens, for example, in this article. an irrelevant topic, as it may only alien-
ate unmotivated students further.
EXERCISES BEFORE CLASS
There are students who are so keen on
3 THE EAGER BEAVER ENGAG-
ES IN BAD STUDY HABITS
5 ALL OF THE ABOVE IN-
VOLVES LOTS OF EXTRA
learning that they’ll come to class hav- Some students use techniques/strate-
ing read the coursebook and underlined gies that, while not altogether bad, are
WORK FOR THE ESL TEACHER
all of the new words (which they have not precisely what you try to promote Finding extra material for either the ea-
carefully looked up in the dictionary). in class. A good example is when stu- ger beavers or dependent learners is
Some even go as far as completing the dents read a text, underline each new an added burden to the ESL teachers
exercises and answering the questions! word they come across, look it up in a who have enough on their plate. Most
bilingual dictionary and write down the of us have our course planned with an
SOLUTION: While it’s great for students translation for the word in their own na- established curriculum and do not an-
to want to come to class prepared, they tive language. As most ESL teachers ticipate these challenges.
should understand that there are things encourage students to think in English,
you must do together – in class and as bringing long lists of words they have SOLUTION: As in most cases, the best
a group. Tell them that you understand already translated is counterproductive solution is to share the burden. Talk to
that they mean well, and that it’s great to this effort. other ESL teachers, particularly those
that they are so motivated! But if they who teach the same levels, and put to-
want something to do at home, you can SOLUTION: Teach both autonomous gether a list of recommended readings,
give them similar exercises or suggest and dependent learners different types extra-curricular study materials and
other books/materials they can work of reading techniques and encour- books you may all suggest students
with in their free time. If they insist on age them to use them at home. These buy for additional practice. This way,
“knowing” the answers before class, techniques include scanning a text for when you come across a student who
make sure they understand this gives answers, skimming to get the general wants or needs the extra work, all you
them an unfair advantage over those idea, among others. Train them to focus have to do is consult your list and make
who don’t prepare. on figuring out the meaning of the word the necessary recommendations.
from the context, but if they feel the
need to look something up, encourage

31
5 Effective Ways
to Calm Your Students Down
to use that energy during the warm tive. Keep your learners in mind when
IT IS ALWAYS GREAT TO SEE YOUR up and then continue with your les- deciding what to talk about in class.
STUDENTS ENTHUSIASTIC ABOUT son. Some simple TPR games like Students who are focused will not
LEARNING AND THE ACTIVITIES Head and Shoulders or Simon Says have the inclination to move around
YOU SO CAREFULLY PREPARED would be perfect for reviewing body a lot nor will they be easily distract-
FOR THEM BUT ONCE THEY HAVE parts, writing relays would be good for ed. These are both likely to happen if
GOTTEN ALL RILED UP, IT IS TIME TO slightly older students and even just students are overly excited or ener-
BRING THEM BACK DOWN SO THAT simple exercises like jumping jacks or gized. If you are not sure what your
YOU CAN SEND THEM TO THEIR running in place should help learners students are interested in, simply ask
PARENTS OR OTHER TEACHERS settle down. For some students these them or take a poll of various topics to
WITHOUT UPSETTING ANYONE. types of exercises will actually ener- see what they are most eager to learn
Additionally if students are very loud gize them more so experiment to see about.
and energetic at the very beginning of what works best with your classes.
class, you will have to curb their ex- Different groups of students may re-
citement a little in order to complete quire different tactics. AS YOU CAN SEE THESE
the rest of the activities for your les- APPROACHES ARE VERY DIFFER-

3
son.
QUIET TIME ENT BUT THEY CAN ALL BE EFFEC-
TIVE WHEN USED PROPERLY. THE
Here are some strategies for dealing Active exercises can be a lot of METHOD YOU CHOOSE DEPENDS ON
with students who are bouncing off fun, especially with young learners, YOUR STUDENTS AND HOW THEY
the walls of your classroom. but after students have gotten out of REACT TO ACTIVITIES.
their seats and moved around a bit, Be sure to use the one that will be
HOW TO CALM YOUR bring their heart rates down with a most efficient for the type of students
ESL STUDENTS DOWN quiet activity such as reading or writ- you have in your classroom. Luckily
ing. Students can take their time si- this becomes less of a problem as

1 SIT DOWN
Students who are seated are
lently reading through an article or be-
gin writing their individual answers to
short answer or essay questions be-
students get older and in adult class-
es you will rarely have similar issues.
If you struggle with this, change your
more restrained and subdued. If stu- fore you turn these activities into class approach to classes in order to re-
dents are running around the class- activities to check pronunciation, solve it and look on the bright side, at
room or having a heated discussion, comprehension, and grammar points. least no one is sleeping.
ask everyone to go back to their These types of activities are good for
desks and sit down. The physical calming a class down but should be
state of sitting in their chairs will help avoided if students lack energy as you
them relax. Standing is a great stance risk them falling asleep.
for action while sitting is more a state

4
of rest. Some students may fidget at
FOCUS
their desks but sitting is already a big
improvement and this is less likely to Get students to really focus by
distract other students. Once learn- conducting an activity such as a circle
ers have taken their seats, shift their exercise or something similar that is
focus immediately to an activity so fast paced. This will take advantage of
that they do not become bored or lose their energy but because they never
interest in the lesson. It is important know whose turn it will be next, they
for students to focus their energy on have to be quiet and pay attention in
learning English so help them put it order to perform their part well. Anoth-
to good use by effectively managing er game that is exciting but requires
your classroom. that students remain calm and quiet
is Chinese Whispers where students

2 EXERCISE
An activity requiring lots of en-
work in teams to see who can correct-
ly pass a sentence from team mem-
ber to team member the fastest.
ergy that will tire students out could

5
make them a little more calm during
TOPICS
the rest of your lesson. If your young
learners cannot sit still at the begin- A topic that interests your stu-
ning of class, give them the chance dents will also make them more atten-

32

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