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WELCOME TO DUBAI, UAE

Induction Handbook

CONTENTS
Overview 2
Cultural Dos and Don’ts 5
Where to Live 7
Household Bills 11
Banking 12
Transportation 14
Schools, Nurseries and Universities 17
House Staff 19
Visas 20
Hospitals, Clinics and Doctors 22
Childrens’ Entertainment 23
Online Information 25
Shopping Malls 26
Tourist Attractions 27
Basic Arabic Phrases 28
OVERVIEW
Located in the heart of the Middle East, the United While proud and protective of its Islamic culture, the UAE is
Arab Emirates (UAE) is home to more than 150 also one of the most progressive, cosmopolitan and open-
nationalities. The formation of the UAE came after the minded countries in the region. From the brash metropolis
discovery of huge oil reserve in Abu Dhabi in 1958. of Dubai to the desert wilderness of the Empty Quarter, its
The UAE is considered the second richest Arab many landscapes lie waiting to be explored. Whether
country with fewer than 10% of the world’s proven oil you’re new to this remarkable land or have been living here
reserves and the fourth largest natural gas reserves. for years, there’s always something new to discover.

LOCATION
The United Arab Emirates is situated on the eastern side of the
Arabian Peninsula, bordering Saudi Arabia and the Sultanate of
Oman. The country comprises seven emirates – Abu Dhabi,
Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah and Umm Al
Quwain. Dubai

Abu Dhabi is by far the largest emirate, occupying over 80% of


the country with the emirate of Dubai the second largest,
Abu Dhabi
although they have similar populations.

United Arab
Emirates Oman

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OVERVIEW

DUBAI CLIMATE

Dubai has a subtropical and arid climate. Sunny blues Temperatures range from a low of around 10˚c (50˚f) in winter to
skies and high temperatures can be expected most of a high of 48˚c (118˚f) in summer. Humidity is usually between
the year. Rain falls on an average of only 25 days per 50% and 65%; however, when combined with the high
year, mainly in winter (December to March). It rarely summer temperatures, even 60% humidity can produce
rains very heavily or for long periods. extremely uncomfortable conditions. The most pleasant time is
in the cooler winter months, when temperatures are perfect for
comfortable days on the beach and long, lingering evenings
outside.

WEATHER AVERAGES FOR DUBAI

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

24.0 25.4 28.2 32.9 37.6 39.5 40.8 41.3 38.9 35.4 30.5 26.2
Avg. High ˚C (˚F) (75) (78) (83) (91) (100) (103) (105) (106) (102) (96) (87) (79)

14.3 15.4 17.6 20.8 24.6 27.2 29.9 30.2 27.5 23.9 19.9 16.3
Avg. Low ˚C (˚F) (58) (60) (64) (69) (76) (81) (86) (86) (82) (75) (68) (61)

15.6 25.0 21.0 07.0 00.4 00.0 00.8 00.0 00.0 01.2 02.7 14.9
Rain Mm (Inches) (0.6) (1) (0.8) (0.3) (0) (0) (0) (0) (0) (0) (0.1) (0.6)

CULTURE
The UAE has managed to establish a healthy
balance between western influences and
eastern traditions. The country has continued
to uphold its strong cultural roots while at the
same time continuing to become progressively
modern and cosmopolitan, reinforcing an
open-minded and liberal outlook.

When you first arrive you may find aspects of


the local culture seem strange to you. Take
time to observe and understand before you
pass judgment; you’ll soon realize that the
many different nationalities living here make it
a sometimes frustrating but ultimately
fascinating city.

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OVERVIEW

RELIGION
Islam is more than just a religion; it is a way
of life that governs even mundane everyday
events, from what to wear to what to eat and
drink. Therefore, the culture and heritage of
the UAE is closely linked to its religion.
However, the UAE is tolerant and welcoming;
foreigners are free to practice their own
religion, alcoholis served in hotels and the
dress code is liberal. Women face little
discrimination and, contrary to the policies of
neighboring Saudi Arabia, are able to drive
and walk around unescorted and with hair
uncovered.

LANGUAGE
The official language of the UAE is Arabic. However,
English, Hindi, Malayalam, Urdu, Tagalog, Russian
and Farsi are commonly spoken.

Arabic is the official business language, but English


is so widely used that you could conduct business
here for years without learning a single world of
Arabic. Most road signs, shop signs and restaurant
menus are in both languages. The further out of
town you go, the more you will find just Arabic, both
spoken and on street and shop signs.

CURRENCY
The United Arab Emirates currency is called the
Dirham. Arab Emirate Dirham (Dhs or AED) 100
Fils = 1 Dirhams. The UAE dirham is pegged to
the US Dollar, with a constant conversion rate of
3.67.

The dirham is available in the following


denominations:

 Notes: 1,000 AED, 500 AED, 200 AED, 100


AED, 50 AED, 20 AED, 10 AED and 5 AED
 Coins: 1 AED and 50, 25, 10 and 5 fils.

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CULTURAL DOS & DON’TS
Be mindful of the following dos and don’ts - by showing respect for local customs
and traditions you will not cause offence and ultimately settle in more easily.

FEMALE ATTIRE
While beachwear is fine on the beach, you should dress a little more
conservatively when out and about in public places. If in doubt, ensuring
that your shoulders and knees are covered is a safe bet. They said, when
out at bars and clubs in the evening, a little more ‘exposure’ is considered
acceptable. A pashmina is always useful for the journey home or in case the
air conditioning is strong.

BUSINESS ETIQUETTE
Business meetings in the region will usually start with introductions and
small talk before anyone actually gets down to business. Business cards are
always exchanged and you should treat them with respect as an extension of
the person who gives one to you. Punctuality to meetings is important and
arriving late is considered to be very bad manner. However, it is important
not to assume that your meeting will start at the scheduled time or that once
started it will not be interrupted.

PUBLIC DISPLAYS OF AFFECTION


There are strict guidelines to follow and anything more than an innocent peck
on the cheek will not only get you disapproving looks from passersby but also
can ultimately lead to police action.

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CULTURAL DOS AND DON’TS

PHOTOGRAPHY
Dubai is full of snap-worthy sights and
normal tourist photography is fine. However,
it is courteous to seek permission before
photographing people, particularly women and
children. As a general rule of thumb, photos
of official, government and military buildings
should not be taken.

MEETING PEOPLE
Long handshakes, kisses and warm greetings are common when GOING OUT
meeting people in the Middle East. It’s normal to shake hands with
people when you are introduced to them, although if you are meeting Dubai has a good variety of nightlife and
someone of the opposite sex, be aware that a handshake may not alcohol is widely available in hotel bars,
always be welcome. It’s best to take your cue from the other person pubs and clubs. However, it is important
and not offer your hand unless they first offer theirs. It’s polite to to remember that you are in a Muslim
send greetings to a person’s family, but can be considered rude to country and any drunken or lewd behavior is
enquire directly about someone’s wife, sister or daughter. You may considered very disrespectful and can also
see men greeting each other with a nose kiss; this is a customary lead to police action in the form of a fine,
greeting in the gulf region but is only used between close friends and arrest and/or detention. Non- Muslim
associates and you should not attempt to greet someone in this way. residents of Dubai need an Alcohol
license to both drink and purchase from
specialized shops.

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WHERE TO LIVE
Whether you are looking to rent a room or buy a villa, the following information will help point you in the right direction.

APART-HOTELS APART-HOTELS IN VARIOUS DUBAI LOCATIONS

A great option for when you first


APART-HOTEL LOCATION(S) WEBSITE
relocate, apart-hotels provide all the
comforts of a home, including a fully- Comfort Inn Hotel Apart Tecom, Al Barsha www.comfortinnha.com
fitted kitchen with appliances. You can
get your bearings, receive your visa and Deira, Al Barsha, Tecom,
Auris Group of Hotels www.auris-hotels.com
set up bank accounts before you commit Sports City
to a year’s rent in a place of your own.
Media City, Tecom,
Grand Midwest Hotels Discovery Gardens Bur www.grandmidwest.com
Dubai, Al Barsha

Tulip Hotel Apartments Deira www.tulipha.com


BUYING
Golden Sands Hotel Apart Bur Dubai www.goldensandsdubai.com
If buying a property is the option for
you, acquire the services of a
professional. The below are
REPUTABLE REAL ESTATE FIRMS
good/reputable house hunting firms to
contact.
TELEPHONE
COMPANY WEBSITE
NUMBER
Better Homes +971 600 52 2233 www.bhomes.com
Ocean View +971 (0)4 343 3256 www.oceanviewdubai.com
RENTING
Al Habtoor Properties LLC +971 (0)4 321 8803 www.habtoorproperties.com
The most common way to rent an Hamptons International +971 (0)4 366 1662 www.hamptons.ae
apartment/villa/room in Dubai is to
search the website Dubizzle PowerHouse Properties +971 (0)4 408 7000 www.phrealestate.ae
www.dubizzle.com Here you will find
every location, every size and every
budget is catered for.

Most landlords ask for one year’s rent in RENTAL INCREASE CALCULATOR
advance, however you can usually
negotiate to spread payments over two The Dubai Real Estate Regulatory Agency (RERA) has established an online
or three cheques. rental increase calculator, which landlords and tenants can use to assess
whether a rental increase is permitted under the Rent Cap Law.
You will also have to pay a security The Dubai RERA Rental Index is updated every four months. It collects rental
deposit (refundable) and agent fees are data from several sources such as property leases recorded by the Dubai
also paid by the renter rather than the Land Department (DLD), field surveys conducted in various areas of Dubai
landlord. such as rent adverts on billboards, newspapers, property websites and data
collected from real estate companies.

http://www.dubailand.gov.ae/English/Pages/Rental-Increase-calculator.aspx

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WHERE TO LIVE

POPULAR RESIDENTIAL AREAS


DUBAI MARINA: Lots of high rise apartments JEBEL ALI: Originally a satellite town to Dubai, this area is
overlooking the marina. This is a district in the heart of what slowly meeting up with the urban sprawl. Well connected and
has become known as “New Dubai”. within easy reach of Media City and Internet City and ease of
access for journeys to Abu Dhabi makes this a good
JUMEIRAH BEACH RESIDENCE (JBR): Situated on location.
the beach front with Dubai Marina behind it.
THE PALM JUMEIRAH: The wonder that is the palm is
JUMEIRAH LAKE TOWERS: A high rise development home to medium-rise apartment blocks that adorn the
directly behind Jumeriah Beach residence, on the other shoreline, and luxurious villas with private pools and private
side of the Sheik Zayed road, slightly more affordable than beach area.
on the beach.
AL BARSHA: In the middle of Dubai next to Emirates Mall is
THE SPRINGS: A villa community which hosts Al-Barsha, with office blocks and residential apartment blocks.
international schools, shopping malls, gyms, and
mosques. Anything from a 2 – 6 bedroom Villa can be TECOM/THE GREENS: Just up the road from Al Barsha
found here with private pools or shared. you will find Tecom/The greens, medium-rise apartment
blocks near the metro line.
THE LAKES: Adjacent to the Springs and Meadows.
The Lakes is another villa community comparable to the MEDIA CITY: Mainly a business area, but villas and
Meadows in size of property and price. It boasts an upper- apartments can be found here. Very close to the Marina and
class health and wellness club and nursery school. metro lines.

JUMEIRAH ISLANDS: A beautiful villa complex built over UMM SEQUEIM: Older villa compounds can be found here,
an abundance of lakes, the villas sit in cul-de-sacs and all with size out weighing up-to-date amenities. Many have shared
boast private pools. pools within small communities in the heart of Dubai, near
schools and the beach.
EMIRATES HILLS: Another beautiful villa complex next
to Jumeirah Islands and the Lakes, backing on to the JUMEIRAH: This area runs from the middle of Dubai to the end
Montgomerie golf Course. These detached 4+ bedroom and by the Flag pole, lots of expat compounds will be found here with
private pool villas are luxury as you have never seen it villa accommodation offered.
before.

BUSINESS BAY: New and modern high-rise apartments


block area off Sheik Zayed road, reaching up to the Dubai
Mall.

Average Annual Rents in Dubai:

TYPE OF ACCOMMODATION ANNUAL RENT (AED)


Studio apartment 50,000-100,000

1-bedroom to 2- bedroom apartment 100,000-200,000

2- bedroom to 3 -bedroom Villa 130,000 - 350,000

4-bedroom or 5-bedroom villa 250,000-400,000

Palm Villas 1000000

Sourcehttp://www.aesinternational.com/blog/cost-of-living-in-dubai

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WHERE TO LIVE

ARABIAN RANCHES: A villa complex covering a vast area


DUBAI INTERNATIONAL FINANCIAL CENTER out by Emirates road, with Spanish-style modern town houses
(DIFC): In the heart of the financial business district, and many more styles of villas inside their own compounds.
luxurious apartments to be rented.
There is also a British curriculum school, medical centre, golf
SHEIK ZAYED ROAD: The road that stretches the whole course, shopping centre and many restaurants in the area.
length of Dubai boasts apartments for rent, but can be hit and
miss and potentially noisy. MOTOR CITY: Just across the road from Arabian ranches
on Emirates road is the racing autodrome with laser tag and
OLD TOWN: A beautiful Arabian-style low-rise apartment indoor/outdoor go karting. A high street with shops and
block neighborhood, slightly smaller apartments that in other restaurants, with apartments above and behind off cobbled
parts of Dubai but in an amazing location next to the Dubai streets. Further down you will find green Community Motor
Mall, Burj Khalifa and boasting beautiful pools. City which has a bungalow-style villa compound and lake
apartments.
MIRDIFF: Villas can be found here at affordable prices for
all the family as well as newly built apartment blocks. VICTORY HEIGHTS/SPORTS CITY: Through Motor City
Mirdiff boasts international schools, a mall, shopping you reach Victory Heights, another villa complex purely
centres, restaurants and is very close to the popular Irish made up of town houses. Sports City is adjacent with a
Village (pubs). variety of villas and apartments. Two golf clubs can be found
here, plus the cricket stadium and flood lit rugby and football
grounds, plus an American curriculum school.
AL FURJAN: Al Furjan, meaning ‘collection of homes’ or
‘small village’ is designed to create a friendly, community
environment among residents. Homes are built in small DUBAI SILICON OASIS: Further out near the universities you
clusters connected by a series of walkways and parks will find Dubai Silicon Oasis, home to villa complexes that house
the Emirates Airline Pilots, many office blocks and residential
apartments, this area is still being developed and a car would
DOWNTOWN DUBAI: The Downtown Burj Khalifa area certainly be needed if you chose to live here.
continues to add new buildings of high quality. The
obvious benefit of living in the Downtown is the proximity THE VILLA: It offers spacious living for those looking to
to the Burj Khalifa and the Dubai Mall. With a growing embrace a comfortable lifestyle away from the city. The Villa
residential population in this area a plethora of new brings together select Spanish-style villas neatly clustered in
restaurants, nightlife and convenience markets have three themed landscapes that are fully Mediterranean in their
emerged. Consequently, Downtown now offers a thriving appeal. The Villa is ideal for those seeking tranquility,
and lively option. A mix of low rise and high rise spaciousness, and the appeal of a beautiful self-contained
accommodation is available. community with landscaped gardens, cobbled roads and a
community centre with shops and cafes.

THE MEADOWS: The Meadows is a lovely gated


community featuring anything from 2 bedroom town REMRAAM: Remraam is a residential community that is still
houses up to 6 bed room luxury villas. It is a well being developed in an in-land area of Dubai. You'll find this
established community with a wonderful community feel. little oasis behind Motor City, and adjacent to Arabian
Properties in The Meadows are for sale or for rent. Ranches.

There is a community centre for shopping and a health


club available, as well as shared pools and recreation
areas.

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HOUSEHOLD BILLS
ELECTRICITY, WATER & AIR CONDITIONING - DEWA
Electricity and Water are through DEWA www.dewa.gov.ae. Estate agencies
can normally organize this for you for a small additional charge. Direct
debt payment available at https://mpay.dubai.ae .

INTERNET, TV & PHONE - DU & ETISALAT


All 3 services are provided by 2 organizations, Du or Etisalat. Prices are
similar and are approximately 550AED per month for a reasonably wide
ranging satellite package, landline and internet.

www.etisalat.ae seen as a more consistent and quality provider


www.du.ae seen as offering better deals

MOBILE PHONES
Etisalat and DU are also the only 2 providers in the region for mobile phone
packages. Most commonly used is ‘pay as you go’, followed by ‘post paid’
packages.

PAY AS YOU GO
Acquiring a Sim is easy and can be done at any of the Etisalat or Du kiosks or
shops, located in all major malls and business centres. You can buy ‘top ups’
from petrol stations, supermarkets and Etisalat and Du direct. There are many
places to purchase re-charge cards.

POST PAID
You will need your passport and visa copy to open up a post paid account with
either Etisalat or Du. Many packages will offer phones at reduced prices or
free. There are a variety of packages ranging from 29AED a month +, offering
inclusive minutes, text bundles, data etc.

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BANKING
Many well-known international banks have a presence in Dubai, so finding a
familiar brand is easy and convenient. That said, expats should not discount
local UAE banks; they provide excellent service, and the nature of the small,
competitive market means favorable deals are easy to find.

Banks are generally open every day from 8am to 3pm, except Fridays

CHEQUES

Cheques are still widely accepted in the UAE. Expats can issue a cheque for
DOCUMENTS NEEDED TO OPEN
pretty much anything, but beware if it bounces, as the penalty can include jail A BANK ACCOUNT:
and a fine. Post-dated cheques are popular, and are the primary method used
for buying a car and paying annual rent, as debit orders are not common in
Dubai.  Your original passport plus a copy
 A copy of your visa page proving you
are a resident of the UAE
 A salary certificate (you need to ask
ATMs your company HR department for
this)
ATMs are numerous, and there is no charge for drawing cash from a different  Certain banks may ask for your
bank’s machine. Emirates ID card, but since getting
an Emirates ID takes time, many
Most banks also have cheque and cash deposit machines available 24 hours a don’t insist on this. They will just ask
day, seven days a week. Internet banking facilities are also available, though in you for a copy of your Emirates ID
some cases, they can be rather unsophisticated. registration form that you filled in
when applying for it.
CREDITS
*Correct at the time of publishing April 2016
When buying property it is possible to get a loan from the bank, but be careful
when buying off-plan. Several proposed developments were started in Dubai's
heyday and never finished; in this case, lenders are obligated to make progress
payments and fight it out later.

Credit cards normally attract high interest charges. Some expats do run into
trouble living beyond their means in Dubai, so it’s important to remain disciplined.

Source: http://www.expatarrivals.com/dubai/banking-money-and-taxes-in-dubai

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BANKING

BANKS TO LOOK OUT FOR

RAK BANK

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is one of the
fastest growing and most dynamic banks in the UAE. Founded in 1976, the
Bank underwent a major transformation in 2001, with a shift in focus from
corporate banking to retail and small businesses.

Awards: The Asian Banker Best Internet Banking Initiative Award in the
Middle East 2014, The Asian Banker Best Core Banking Implementation
Project Award in the Middle East 2014.

ADCB

ADCB is one of the preferred banks in the UAE - respected by customers,


competitors and community. ADCB aims to be the number one bank of choice
in the UAE. It is a constantly innovating, financially successful organization of
highest integrity respected by all, including competitors and community.

Awards: World Finance Magazine Award; Best Corporate Governance in


UAE 2014. The Banker Middle East Product Awards 2014; Best New SME
Product, Best SME Customer Service and Best Trade Finance Offering.

ABU DHABI ISLAMIC BANK

An Islamic Bank that has grown its product offerings and branch network
rapidly over the past few years. The bank has performed well and is generally
seen as fairly progressive and customer friendly.

Awards: Best Bank in the UAE 2014, Best Islamic Bank in the UAE 2014.

EMIRATES NBD

The biggest bank in the region, formed by the merger of Emirates Bank and
National Bank of Dubai. It has worked hard at integrating the two banks and
creating a world-class global banking service. Recent management changes
have also been seen as positive. They have a strong branch network and a
good range of banking services and products with good pricing.

Awards: UAE's Best Bank by Euromoney 2015,


UAE Domestic Cash Management Bank of the Year 2015.

UNITED ARAB BANK

A well performing bank that has captured market share for its competitive
pricing and innovative mortgage and loan products. A smaller bank than many
others, and largely corporate banking focused, but well thought out.

Awards: Best Retail Bank in the UAE and Most Innovative SME Bank at
anker Middle East Industry Awards 2015.

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TRANSPORTATION
BUYING A CAR
Owning a car in Dubai is a must as the public transport system, even
Documents required to
though continually developing, is still limited. Car prices in Dubai are purchase a car in Dubai
cheaper than those in the UK or the US with the added advantage of are:
living in an oil-rich country in which petrol is highly subsidized and vehicle
maintenance is typically more affordable.  A valid driving license
 UAE residence visa
 Passport
RENTING A CAR  Valid insurance
documents
If you want to drive immediately, you can get a hire/lease car; just ensure
you have your home country driving license (the photo version) and only if If the car is financed through
your home country is in the RTA list. the bank or a loan company,
a salary certificate or a letter
www.budget-uae.com from your employer as well
as previous bank statements
www.thriftyuae.com may also be required.
www.discountcardubai.com
*Correct at the time of publishing
The usual international rental agencies all have offices here and there are April 2016
also a number of local companies. Do shop around.

DRIVING LICENSE

Driving licenses can be obtained by adult UAE citizens/residents after


training from an authorized driving school in Dubai. If you are 18-21 year DOCUMENTS REQUIRED:
of age, you can apply for a probationary license.
 Passport (original & copy)
Criteria with residence stamp, No
If you have never driven before nor have a driving license that is not on  Objection Certificate from
employer
the approved list of 36 countries then you must undergo training.
 8 photos

http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?ID=11 *Correct at the time of publishing


April 2016

DRIVING SCHOOLS IN DUBAI

TELEPHONE
COMPANY BRANCHES WEBSITE
NUMBER
Al Ahli Driving School 10 branches +971 (0)4 341 1500 www.alahlidubai.ae
Belhasa Driving School 18 branches +971 (0)4 324 3535 www.bdc.ae
Dubai Driving Center 13 branches +971 (0)4 345 5855 www.dubaidrivingcenter.net
Emirates Driving Institute 53 branches and mall counters +971 (0)4 263 1100 www.edi-uae.com
Galadari Driving School 14 branches +971 (0)4 267 6166 www.gmdc.ae

Source: www.dubai.ae/en/Lists/HowToguide/DispForm.aspx?ID=3

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TRANSPORTATION

SALIK – ROAD TAX


The Sheikh Zayed road has toll bridges, which charge 4AED each
time you pass under them. When purchasing a car you
automatically have to sign up for your salik card and re-charge
credit can be bought in petrol stations, supermarkets etc. If you hire
a car they come already with the salik tag and the hire company will
add Salik charges to your end of month payment.

The Salik website (www.salik.ae) provides complete information to


subscribers and allows them to benefit from many electronic
services.

DUBAI TAXIS

You can hail air-conditioned taxis on the street or pre-book them by


telephone. The Dubai Taxi Corporation (Tel: +971 4 208 0808)
operates metered taxis. Occasionally, drivers do not have detailed
knowledge of the city and might ask passengers for directions so
beware if you’re a new arrival. Fixed fares are applied to journeys
outside the city boundaries. It is also possible to hire a taxi for half a
day or a full day for sightseeing. Tipping is not expected.

DUBAI BUSES
Dubai Bus (tel: +971 800 9090; www.dubai-bus.com) operates a
modern public bus service on around 80 routes. Fares depend on
destination and are paid to the driver upon boarding; it is useful to
have the exact change ready. Timetables and bus maps are
available from the bus stations in Deira and Bur Dubai. Routes and
bus numbers are posted in both Arabic and English.

DUBAI TRAM
Dubai Tram (tel: +971 800 9090; http://dubaitram.rta.ae) opened in
late 2014, connecting Dubai Marina with Al Sufouh.

The Tram operates Saturday to Thursday from 6:30 AM to 1:30 AM.


Hours on Friday are 9 AM to 1:30 AM. Payment is by Nol Card, the
same system used to pay for trips on the Dubai metro and public
buses.

A ride on the Dubai Tram costs 3 AED (4 AED for using the Red
Nol Tickets), regardless of the distance travelled. The Gold Class
Fare is 6 AED.

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TRANSPORTATION

DUBAI METRO
The Dubai Metro (tel: +971 800 9090) has two lines, the Red
Line and the Green Line. The Red line runs from Rashidiya
(near Dubai International Airport) to UAE Exchange (formerly
Jebel Ali). All 29 Stations are now open.

The Green line runs form Etisalat Metro Station in Al Qusais to


Dubai Healthcare City in Umm Hair. All 20 stations are now
operational.Passengers can transfer between lines either
Union or Burjuman.

Fares are calculated based on the number of zones crossed.

Source: http://www.dubai-online.com/

The diagram below is a systematic representation of the Dubai


Metro system.

AIR TRAVEL
Dubai International Airport (DXB) is the world’s busiest for
international passenger traffic. It handled 2,506,092 tonnes of air
freight, up 3.4 per cent. December freighter volumes rose 5 per cent
to 214,408 tonnes.

For international travel, you can book a flight online with Emirates,
Etihad, Qatar and many others. Dubai International Airport’s website
provides flight information
http://www.dubaiairport.com/en/Pages/home.aspx, enabling you to
track all flights from and to Dubai round the clock.

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SCHOOLS, NURSERIES AND
UNIVERSITIES
Dubai offers a vast range of
International schools providing USEFUL WEBSITES
children with the best education in
a home-from-home environment.
A comprehensive list of schools:
English, American, Australian, Indian
and more curriculums are catered for. www.dubaifaqs.com/schools-dubai.php
www.whichschooladvisor.com
* Prices are indicative only. Please
enquire directly with the institution. A full list of universities in Dubai:
https://en.wikipedia.org/wiki/List_of_universities_and_colleges_in_the_United_
Arab_Emirates

NURSERIES IN DUBAI

PRICE P/A
INSTITUTE GRADES CURRICULUM (AED) * WEBSITE

Blossom Nursery Nursery UK 25,830 - 48,675 www.theblossomnursery.com


British Orchard Nursery Nursery UK 29,100 - 51,000 www.britishorchardnursery.com

Building Blocks Nursery UK 21,000 - 45,690 www.building-blocks.ae


Childrens Garden Dubai Nursery UK/French/German 42,750 www.childrensgarden.ae
Crystal Valley Nursery Nursery UK/NZ 25,500 - 34,785 www.crystalvalleynursery.com
Emirates British Nursery Nursery UK 20,700 - 29,700 www.emiratesbritishnursery.com

PRIMARY & SECONDARY SCHOOLS IN DUBAI

PRICE P/A
INSTITUTE GRADES CURRICULUM WEBSITE
(AED) *
American International School K-12 US/Canadian/Arabic 11,000-17,500 www.aisch.net
American School of Dubai K-12 US 52,730 -104,070 www.asdubai.org
Bradenton Prep Academy K-12 US 30,000 - 70,800 www.bradentonprepdubai.com
Cambridge Inter School Dubai K-12 UK 37,000-73,000 www.gemscis-garhoud.com
Choueifat Dubai K-12 Choueifat/UK/US 17,900 - 34,300 www.iscuae-sabis.net

Delli Private School Dubai K-12 Indian 8,686 -12,159 www.dpsdubai.com/DPSDubai

Dubai College Secondary UK 67,773 - 76,743 www.dubaicollege.org


Dubai British School K-12 UK 41,174-61,761 www.dubaibritishschool.ae

Dubai English Speaking School Primary UK 32,880 www.dessdxb.com

Dubai English Speaking College Secondary UK 66,061- 71,003 www.dessdxb.com

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 17


SCHOOLS, NURSERIES AND UNIVERSITIES

PRIMARY & SECONDARY SCHOOLS IN DUBAI

PRICE P/A
INSTITUTE GRADES CURRICULUM WEBSITE
(AED) *

Emirates International School


K-12 UK 23,045-68,345 www.eischools.ae/Meadows
Meadows
Emirates International School 30,140-63,870
Jumeirah K-12 UK/US www.eischools.ae/jumeirah

55,386-96,140 www.gemsworldacademy-dubai.
Gems World Academy K-12 UK/US com
Horizon School Dubai Primary UK 26,220-35,210 www.horizonschooldubai.com
Jebel Ali Primary School Primary UK 39,927 www.jebelalischool.org
JESS Arabian Ranches K-12 UK 32,045-78,740 www.jessdubai.com
Jumeirah College Secondary UK 58,542-73,177 www.gemsjc.com
Jumeirah Primary School Primary UK 32,775-41,315 www.jpsdubai.com

Jumeirah English Speaking


Primary UK 32,045-40,165 www.jess.sch.ae
School

Jumeirah Baccalaureate
K-12 International 50,000-65,000 www.jbschool.ae
School

JSS International School Primary Indian 13,000-33,920 www.jssisdubai.com


Kings School Dubai Primary UK 33,441-53,695 www.kingsdubai.com
Lycee Francais International Primary French 19,800-39,775 www.lfidb.net
Dubai
Lycee Georges Pompidou www.lfigp.org
Primary French 24,360-40,300
Ecole Primaire Dubai

Lycee Libanais Francophone K-12 French 21,000-40,000 www.llfp.com/site/llfp.htm


Prive
Raffles International School K-12 UK/US 26,125-73,150 www.rafflesis.com/main
Regent International School K-12 UK 34,172-78,375 www.risdubai.com
Repton School K-12 UK 46,325-92,650 www.reptondubai.org
Safa School Primary UK 23,387-45,847 www.safaschooldubai.com
46,325-92,650
Sharjah American School K-12 Arabic/US 14,671-36,677 www.saisuae.com
Dubai
Wellington International www.wellingtoninternationalschool.
School K-12 UK 35,244-76,675 com

Wellington Primary School Primary UK 36,060-45,460 www.gemswps.com


Winchester School Dubai K-12 Indian/UK 9,923 - 22,135 www.thewinchesterschool.com

UNIVERSITIES IN DUBAI

INSTITUTE GRADES CURRICULUM WEBSITE

University of Wollongong University Australia www.uowdubai.ac.ae


American University in Dubai University US www.aud.edu
Heriot Watt University Dubai University UK www.hw.ac.uk/dubai.htm
Murdoch University Dubai University Australia www.dubai.murdoch.edu.au
Middlesex University Dubai University UK www.mdx.ac

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 18


HOUSE STAFF
NANNIES/MAIDS
It is popular in Dubai to have live in maids/nannies to take care of
household chores and assist with childcare. Please note bachelors and
single women are not permitted to hire maids. It is usually the job of SPONSORING A HOUSEMAID:
the male within the family unit to sponsor the maid but females are
also able to. You can sponsor a housemaid if the following
conditions are met:
It is easy to find maids already living in Dubai or you can relocate
them from Sri Lanka, Indonesia and the Philippines.  Sponsor's monthly salary should not be less
than Dh6, 000 or Dh5, 000 plus company provided
All rules relating to pay, holidays and medical insurance in the accommodation.
contract must be abided to.  Sponsor should pay Dh5360 as an annual fee at
Immigration (every year to be repeated. Typing
You must sponsor them and obtain a visa for them. You do this at the Charge extra)
Immigration office in Bur Dubai. This is a relatively easy process if you  Deposit: AED 2020 to be paid in Cash
at Immigration after approval. This amount will be
have all the correct documentation otherwise it can be a lot of going
refunded after Maid's Visa cancellation and exit. AED
back and forth.
220 should be paid at Immigration as file opening
fees.
A salary must be agreed between yourselves and your maid and a
o The housemaid and the Sponsor/spouse should
contract will be drawn up by Immigration, which both parties must
not be related
sign.
o The Sponsor should be a resident in the UAE
living with his/her family

REQUIRED DOCUMENTS:
DRIVERS
 Salary certificate of sponsor in Arabic (in case of
Many households also employ drivers (sometimes live in, with visas – government employee) / labour contract of sponsor
(for private employees) and accommodation
process as above) whose duties range from driving to and from work,
contract.
out at weekends, kids to clubs etc as well as washing and general
 Application form duly filled in from an authorized
maintenance of car.
typing office
 Sponsor's passport copy
 Copy of maid's passport
 Passport photos of the maid
 Affidavit from embassy / consulate certifying non-
relationship if maid is from the same country.

*Correct at the time of publishing April 2016


*Sources: www.visaprocess.ae
www.guide2dubai.com

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 19


VISAS
To reside permanently in Dubai you require a visa, whether it is an employment or spousal visa.

EMPLOYMENT VISA
An Employment Visa is provided by
your employer. They are responsible for
processing all documentation and it is a
relatively pain-free process. DOCUMENTS REQUIRED:
The process can take anywhere from 10  Original Passport
days to 6 weeks to process depending on  8 x Passport Photos
efficiency of the employer and workload of  Attested Education Certificates (Not necessary, but
government Departments. required for Manager plus Job tittles)

FAMILY VISAS
If your family members (usually wife
and children) are outside the UAE,
you must first apply for an entry
residence visa and after they arrive, DOCUMENTS REQUIRED:
you have up to 30 days to apply for
the residence stamp.  Typed Application form
 Salary certificate (for government employee) or
attested work contract (other employees)
Criteria:  3 months bank statement for long-time residents. New
Your monthly salary should not be residents can submit 1 month bank statement or bank
less than AED 4,000 or AED 3,000 + letter confirming salary transfer.
accommodation. If you want to  Attested tenancy contract, Emirates ID card and
sponsor a residence visa for your labour card
 Marriage certificate that has been attested by UAE
parents, your minimum monthly
authorities (for UAE marriages) or in your home
salary should be AED 10,000. See
country for spouse sponsorship
residence visa for parents separately.
 Passports (original) and copies of both sponsor and
family member/s
Fees:  Medical check-up report of spouse or children over 15
years of age from authorized hospital/clinic
 AED 310 Application fee + typing  3 passport photos of family member
fees per family member
 • AED 15 Empost label (Optional) *Correct at the time of publishing April 2016
*Source:http://www.dubai.ae/en/Lists/HowToGuide/DispForm.aspx?
ID=44

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 20


VISAS

ATTESTED DOCUMENTS

If you have education certificates/marriage


certificates/birth certificates, it is recommended In some cases you can get attestation done in the
to get them attested in your home country UAE; however they usually just post it all back
before travelling to Dubai. Without these you will to your home country and this may take time,
not be able to sponsor your family. Without an meaning you will probably overstay your visit visa
attested education certificate (the highest and incur fines.
qualification you have) you will not be able to
receive a job title of Manager Level and above on
your visa.

To get the documents attested go to your home


country embassy and also the UAE embassy
before travelling.

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 21


HOSPITALS, CLINICS AND
DENTISTS
A medical insurance policy is usually
included in employment package. Coverage
can vary from each employer, but is generally
comprehensive with only small charges for
doctor visits etc.

Some employers will extend this to family,


others won’t, so would always advise double
checking.

Dentists and other medical practitioners are


plentiful in Dubai. Your medical insurance
package should detail which services are
covered and also indicate at which facilities
you can receive treatment.

SOME HOSPITALS AND CLINICS IN DUBAI

TELEPHONE
INSTITUTE NUMBER WEBSITE
Mediclinic Middle East +971 (0)4 282 7788 www.mediclinic.ae
Canadian Specialist Hospital +971 0(4) 707 2222 www.csh.ae
Saudi German Hospitals Group +971 (0)4 389 0000 www.sghdubai.ae
Unicare Dubai Hospital +971 (0)4 352 9292 www.unicaredubai.com
Infinity Clinic +971 (0) 4 343 6684 www.ihcdubai.com
Belhoul European Hospital +971 (0)4 3454000 www.belhouleuropean.com
Tower Clinic +971 (0)4 362 2939 www.towerclinic.com

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 22


CHILDRENS’ ENTERTAINMENT
The list is endless - Below are a few favorites. For more ideas go to the
Time Out link:

http://www.timeoutdubai.com/kids

KIDZANIA
Location: DUBAI MALL
KidZania is an award-winning children’s ‘edutainment’ concept, located in The
Dubai Mall. An 80,000 sqft interactive mini-city, KidZania combines play with
learning through a fun and innovative approach.

www.kidzania.ae/home.php

MAGIC PLANET
Location: MALL OF EMIRATES
Magic Planet is the largest indoor family entertainment centre in Dubai.

www.malloftheemirates.com/entertainment/magic-planet.aspx

SEGA WORLD
Location: DUBAI MALL
Explore five zones of entertainment for all ages at the first SEGA republic
indoor theme park in the region. Enjoy 9 heart-stopping attractions and 250
amusement games spread over 2 levels of adrenaline and adventure.

www.thedubaimall.com/en/entertainment/entertainment-section/sega-
republic-entertainment.html

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 23


KIDS’ ENTERTAINMENT

GLOBAL VILLAGE
Location: GLOBAL VILLAGE, ON EMIRATES 311 RD
An outdoor theme park off Emirates road, open between November and
March, it offers cultural entertainment along with an international shopping
experience. Fairground rides, authentic handicrafts and merchandise from
different countries await you at the many national pavilions in global Village.

www.globalvillage.ae

MUSHRIF PARK
Location: MIRDIF
The park is set in 124 hectares and boasts many features including,
swimming pools, fountain and lakes, children’s play areas, train, camel and
pony rides. A special feature is the International garden Area exhibiting
miniature houses from different countries. It is on Al Awir road, past the Dubai
International Airport.

www.dubaicity.com/what_to_do_in_dubai/Park_dubai_mushrif.htm

SAFA PARK
Location: SAFA
Never did a name of any park in Dubai apply to its actual location, as does the
name of Al Safa Park. The complete serenity surrounding the park confirms the
rightness of the name. The park was opened in 1975 on one side of Sheikh
Zayed road on a 64 hectares area.

www.dubaicity.com/what_to_do_in_dubai/Park_dubai_Al_safa.htm

FULL LIST OF PARKS IN DUBAI


www.timeoutdubai.com/aroundtown/search/all-locations/684-beaches-parks

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 24


ONLINE INFORMATION
EXPAT WOMEN
ExpatWoman is a privately owned site, launched in 2000 as a free service for women moving to, and living
in the region. It has helped tens of thousands of families relocate and happily settle into a new life in Dubai.
The site offers comprehensive city profiles, a monthly updated online magazine with daily updated news as
comes into us, and a variety of additional services including free Classified Ads, job listings, recipes, property
listings and a very busy events schedule offering some 500+ activities per annum across the region.

Joining this site, your email address will be added to the mailing list(s) of your choice, and we will keep you
updated with site news and activities. We are careful regarding the numbers of posts sent out to readers,
and we don’t sell our mailing list.

ExpatWoman hosts several forum (fora!) as a service for readers to exchange advice with others interested
in life here. Whether you’re looking for the opinions on schools or housing, or whether to bring your fridge…
will your daughter be able to continue with dance lessons?… However big or small the query, thousands of
people look at these boards over the course of a month and somebody will be happy to help you.

www.expatwoman.com/dubai

LINKS TO OTHER GROUPS


www.timeoutdubai.com/kids/search/all-locations/554-
mother-baby-groups?order=name&dir=DESC

www.expatechodubai.com

www.internations.org/dubai-expats

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 25


SHOPPING MALLS
SUPERMARKETS
Grocery shopping in the major supermarkets is comparable to SHOPPING MALLS
European and North American cities. Some goods will be more
expensive and harder to find. MALL OF THE EMIRATES
www.malloftheemirates.com
Waitrose, Spinneys and Choitrams all provide lots of western items and
pork products. Carrefour, LuLu and Al Maya sometimes work out a little DUBAI MALL
cheaper on certain items such as fruit and meat but do not always offer www.thedubaimall.com/en
pork produce.
DUBAI MARINA MALL
www.dubaimarinamall.com

IBN BATTUTA MALL


www.ibnbattutamall.com
TAILORS
OASIS CENTER
Location: SATWA
www.oasiscentremall.com
If you want a tailor made suit/skirt/dress, make your way to the area WAFI MALL
in Dubai called Satwa. There you will find an abundance of tailors
www.wafi.com
and material shops. Just take along an outfit you want copied, or
peruse the next catalogue, and they will make you ‘same same’. DEIRA CITY CENTRE
www.citycentredeira.com
This can sometimes be hit and miss so go with recommendations
whenever you can. There are also tailors all over Dubai - prices vary
as does quality.

NIGHT MARKET
Location: DEIRA, KARAMA, FESTIVAL PROMENADE, MARINA WALK

During the winter months Dubai comes alive at night with a variety of
markets, complete with souvenirs, clothing and entertainment. Naif
market in Deira and the Karama market operate all year round.

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 26


TOURIST ATTRACTIONS
MOST POPULAR ATTRACTIONS IN DUBAI
Visit Dubai Mall – largest mall in the world SOCIAL LIFE
Go up the tallest building, Burj Khalifa (book online for cheaper On the TimeOut website you will find an
tickets) www.burjkhalifa.ae abundance of restaurants, hotels, brunches
and afternoon teas.
Watch the musical fountains outside the Dubai Mall at the Souk
Al Bahar from 6pm – 10pm www.timeoutdubai.com
Visit the Souk al Bahar whilst at Dubai Mall, and the willy wonka
style sweet shop and the aquarium

Visit the Atlantis hotel on the Palm

Go to the Atlantis water park

Go to the Mall of the Emirates

Ski or just watch the skiers at the ski slope in the mall

Visit the Madinat Jumeirah, it’s filled with lovely restaurants and
little shops, has a river where you can go on little gondolas. Dinner round the Dubai Marina is nice as you
canlook at all the yachts
If you like steak, eat at Seafire Atlantis or gaucho in the DIFC
www.gauchorestaurants.co.uk/restaurants/restaurant.php?id=dubai

www.atlantisthepalm.com/restaurants/seafire-steakhouse Visit the Creek and take an Abraj boat ride or visit
the museums up by the embassy
Visit the Jumeirah Beach residence ‘The Walk’ filled with
restaurants, the beach shops, nice and chilled. Go to Mirdiff City Centre Mall, it has a sky diving
wind tunnel
Go for drinks at the Radisson Harbour Hotel in the Marina on
the 54th floor at the Observatory – happy hour between 7-
10pm Have afternoon tea at the Burj Al Arab 7* Hotel,
or evening drinks in their sky bar. Tel: +971 (0)4
Drinks at the grosvenor Hotel 44th floor bar is good for views 301 7600
too, also in the Marina www.jumeirah.com/en/hotels-resorts/dubai/burj-al-
arab/?gclid=CjwKEAjwi9K4BRCQzq7d1c6A_XASJABu
Wild Wadi Water Park at Jumeirah Beach Hotel eAO2fZK9AotcakciDvDJBHkDGpr_v9oc-
b1RH1XigUeIqhoC5N3w_wcB

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BASIC WORDS

BASIC ARABIC ENGLISH


ARABIC
PRONOUNCED

yes Naam
No La
Be my guest/my
Itfudul
Provided below are a few phrases that will give you the basics. Locals pleasure
and Arabs in general will be particularly impressed that you have at least
Please Min fudluck
made an effort to learn their language, and will score you some brownie
points in a business situation. We have deliberately tried to spell the What’s up? Or
Shoofi Mafi?
worlds to help you pronounce them correctly. what’s the matter?
What? Shoo?
What is this? Shoo hada?
GREETINGS
No problem Mafi mushkilah

GREETING RESPONSE Later Baadin


Now Dilwaati
Peace be upon you and peace be upon you
Assalaam Alaikum Wa Alaikum assalaam Today Ilyoum

Hello Hello Tomorrow Bukra


Marhabbah Marhabbteen See you tomorrow Ashoofook bukra
Good morning Good morning Bring me some tea Jebli shai
Sabah al khair Sabah al noor
I don’t know Ma adhri
Good afternoon/evening Good afternoon/evening
Massah al khair Masah al noor It’s not my problem Maa-i-khussni
I’m lost! Ada’tu tareeqi!
Thank you (very much) You’re welcome
Shukran (jaseelan) or Mushkoor Aafwaan Ta’ala/ ta’alay
Come with me!
(female) ma’ee!
Welcome Welcome to you
Ahlan wa sahlan Ahlan beek (to a male) I want to know Areed areef
Ahlan beech (to a female)
Can I help you Mumken asaduq
Ahlan beekum (to a group)
(This is usually used in Straight Sida
introductions)
Left yasar
Goodbye Fi aman allah or
Maasalaamah Maasalaamah right yameen
I have Andi
If allah wishes This phrase is used in reference
Inshallah to a future, since all things are at Excuse me Affwaan
Example: Used in numerous God’s will. So if you say, see you
contexts. You’ll send me the report tomorrow, you might be replied yeah/ok Aywa
tomorrow? – Inshallah. with Inshallah. Perfect Tamaam
What allah wishes This is used when complimenting It’s normal Aadhi
Maashallah something, usually in the context
of family or health Call me/talk to me Kallemni

Congratulations This is used in any congratulatory Of course Tabaan


Mabrook context, more so than you would in How much Kam
English.
Everything Kull

www.thegulfrecruitmentgroup.com WELCOME TO DUBAI, UAE 28


BASIC ARABIC

QUESTIONS

QUESTION RESPONSE Red ‘ahmar

What is your name? ismi ….


Aysh ismuk My name is ….. Orange bortoqali
Do you speak english? I speak english
Titakellem ingleezi Atakullum inglieezi Yellow asfar
Do you know arabic? I don’t speak arabic
Terref arabi? Ana la atakellem al arabi Green ‘akhdar
Where are you from? I’m from england ingliterra
Inta min weyn? Ana min usa Umreeka Blue ‘azraq
australia Oostraaalia
and you? Wa into? uae Al imaraaat
Purple banafsaji
How are you? Praise be to allah (well)
Keef haluk? Al hamdu lillah (bi khair)
(sometimes shortened to Keefak) Brown bonni
Alternative replies
I am fine, thank you
Ana bikhayr, shukran White ‘abyad
Literally, where are you?
Weyn inta (But probably equivalent Grey ramadi
to ‘long time no see’)

What’s your news? Which you could reply to in the


Black ‘aswad
Shu-ukhbaarak normal way

NUMBERS

NUMBER PRONOUNCED SYMBOL

0 sefr ٠
1 wahid ١
2 ithnan ٢
3 thalatha ٣
4 arba’a ٤
5 khamsa ٥
6 sitta ٦
7 sab’a ٧
8 thamaniya ٨
9 tis’a ٩
10 ‘ashra ٠١
20 ‘ishrun ٠٢
100 mi’a ٠٠١
1000 alf ٠٠٠١

www.thegulfrecruitmentgroup.com 29
WELCOME TO DUBAI, UAE