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I have recently had a debate with several executives on the paradox inside many
companies regarding the difference between the real engagement (seen also by
the exponentially increasing amount of CVs sent to recruiters during the last
years) and the employee engagement results (which are often underlining a very
high engagement).
I decided to leave the article without our conclusion as I believe yours is much
more relevant and instead ask few questions inspired from the discussions we’ve
had with various managers:
Provided the pure truth is written in a survey (about the perception of course),
how likely is it for some of those managers to become defensive and revengeful
when seeing how they are perceived by some of the subordinates?
How likely, even though it was an anonymous survey, is it for the manager to
actually have more than a hint about who said what?
Thus, how likely is it for the person to be truthful in an anonymous survey once
knowing she/he has a revengeful boss?… Because almost everybody knows
whether their boss can or cannot take feedback well.
I am not saying there aren’t companies where the reality is close to the results of
a survey because there are. I am just challenging those where the reality is often
in the opposite direction and where fear drives the answers…
Well, it depends…
One (with mid-long term effects) could be that from top to down, the moral
values (ethics, compassion, responsibility, etc.) are to be used as mandatory
criteria for hiring and firing. It is not easy because very often we find companies
keeping toxic managers due to bringing outstanding short term results.