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Dysfunctions
Members of dysfunctional teams … and ways to Overcome each one Members of trusting teams ...
• Stagnates/fails to grow
Inattention to Results • Retains achievement-oriented employees
• Rarely defeats competitors • Minimizes individualistic behavior
9 Public declaration of results
• Loses achievement-oriented employees • Enjoys success and suffers failure acutely
9 Results-Based rewards
• Encourages team members to focus on their own careers and • Benefits from individuals who subjugate their own goals/interests for
individual goals 9 Setting the tone for a focus on results the good of the team
• Is easily distracted from the leader • Avoids distractions
• Conceal their weaknesses and mistakes from one another Absence of Trust • Admit weaknesses and mistakes
• Hesitate to ask for help or provide constructive feedback • Ask for help
• Hesitate to offer help outside their own areas of responsibility • Accept questions and input about their areas of responsibility
9 Personal Histories Exercise
• Jump to conclusions about the intentions and aptitudes of others • Give one another the benefit of the doubt before arriving at a negative
9 Team Effectiveness Exercise
without attempting to clarify them. conclusion.
9 Personality and Behavioral Preference Profiles
• Fail to recognize and tap into one another’s skills and experiences. • Take risks in offering feedback and assistance
9 360-Degree Feedback
• Waste time and energy managing their behaviors for effect • Appreciate and tap into one another’s skills and experiences
9 Experiential Team Exercises
• Hold grudges • Focus time and energy on important issues, not politics
• Dread meetings and find reasons o avoid spending time together 9 Demonstration of vulnerability first by leader • Offer and accept apologies without hesitation
• Look forward to meetings and other opportunities to work as a group