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Because this student did not receive those services, I was made the case manager. I have
never served as a case manager before and learned a great deal about privacy laws. The
parents of this student were also very sensitive to their student’s needs and felt that in the
past the student’s best interests were not being taken care of by the school district.
There were many times throughout the IEP process that I had to sit down with the parents
to have discussion about school district decisions and the laws that led to those decisions.
As a result of this process, I had to familiarize myself with district, state, and federal
privacy laws and policies.