STANDARD KEMAHIRAN PEKERJAAN KEBANGSAAN

(NATIONAL OCCUPATIONAL SKILLS STANDARD)

HEATING VENTILATION AIR CONDITIONING (HVAC)

DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
LEVEL 4

JPK

JABATAN PEMBANGUNAN KEMAHIRAN

KEMENTERIAN SUMBER MANUSIA, MALAYSIA

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 STANDARD PRACTICE
NATIONAL OCCUPATIONAL SKILLS STANDARD (NOSS)

HEATING VENTILATION AIR CONDITIONING (HVAC)

DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
LEVEL 4

1. INTRODUCTION

Heating Ventilation & Air Conditioning (HVAC) is system used for the office
buildings, industrial buildings, apartment buildings, hospitals and any other facility
we work in or visit. This system also used in car for comfort and healthy
circulation of air.

As Innovation in HVAC technologies continues there are much emphasis on

energy efficiency and improving indoor air quality. Many HVAC systems
contacted with some environmental issues that lead towards the global warming.
For example, the R-22 (also known as HCFC-22; type o HVAC system) has a
global warming potential about 1,800 times higher than CO 2. This system totally
endangered world climates and population’s health. Due to this issues HVAC
industry and other related associates searched alternatives to pursue this
industry in order to be used widely through promoting the safe HVAC system like
R-744.

In Malaysia, there are numerous of companies and organization that are active
and support towards this industry. Though this industry may face environmental
issues the demand for the skilful and knowledgeable personnel or workers in this
industry are high. Therefore, the NOSS document is developed for Heating

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 Ventilation Air Conditioning (HVAC) personnel. It provides structured set of
activities that enables a person who aspires to achieve competency as Assistant
Engineer which ultimately enhancing him or her on a career in of Heating
Ventilation Air Conditioning (HVAC) industry. Basically, this job entails with
designing HVAC layout, piping system, ducting system and electrical system.
Moreover, assistant engineer also responsible in planning and monitoring HVAC
project. Personnel who are inspired and interested to enrol in this course may
follow minimum requirement which were made through discussion by the
industrial’s experts; possess at least Malaysia Skills Certificate – HVAC Level 3
and have knowledge in English and Math will be added as advantages.

2. OCCUPATIONAL STRUCTURE
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 Heating Ventilation Air Conditioning (HVAC) come under the Sector of
Mechanical Engineering. Fig. 1.1 shows the structured career path of Heating
Ventilation Air Conditioning (HVAC) personnel.

SEKTOR / SECTOR:
MECHANICAL ENGINEERING

SUB-SEKTOR / SUB-SECTOR
HEATING VENTILATION AIR-CONDITIONING
REFRIGERATION
(HVAC)
L7 DIRECTOR DIRECTOR

L6 MANAGER MANAGER

L5 ENGINEER ENGINEER

L4 ASSISTANT ENGINEER ASSISTANT ENGINEER

DOMESTIC COMMERCIAL

L3 SERVICE SUPERVISOR SUPERVISOR

SERVICE SERVICE
L2 TECHNICIAN
TECHNICIAN TECHNICIAN

L1 N/A N/A

Fig. 1.1 Occupational Profile Chart for Heating Ventilation Air Conditioning (HVAC)
Design, Installation and Maintenance Management Personnel

SEKTOR/SECTOR:
MECHANICAL ENGINEERING

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 SUB-SEKTOR / SUB-SECTOR
HEATING VENTILATION AIR-CONDITIONING (HVAC)

L5 HVAC Design, Installation And Maintenance Management

L4 HVAC Design, Installation And Maintenance Management

L3 HVAC Supervise Subordinate & Manage Service Company Resources

DOMESTIC COMMERCIAL
HVAC Single Phase Air-conditioning HVAC Three Phase Air-conditioning
L2 Equipment (Installation, Servicing, Equipment (Servicing,
Troubleshooting & Repair) Troubleshooting & Repair)

L1 No Level

Fig. 1.2 Occupational Area Analysis (OAA) Chart for Heating Ventilation Air
Conditioning (HVAC) Personnel

3. DESCRIPTION OF COMPETENCY LEVELS

The NOSS is developed for various occupational areas. Candidates for certification
must be assessed and trained at certain levels to substantiate competencies. Below

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 is a guideline of each NOSS Level as defined by the Department of Skills
Development, Ministry of Human Resources, Malaysia.
Malaysia Skills Certificate Level 1:
(Operation and Production Level)
Malaysia Skills Certificate Level 2:
(Operation and Production Level)
Malaysia Skills Certificate Level 3:
(Supervisory Level)
Malaysia Skills Diploma Level 4:
(Executive Level)
Malaysia Skills Advanced Diploma
Level 5: (Managerial Level)
4. MALAYSIAN SKILL CERTIFICATION
Competent in performing a range of varied
work activities, most of which are routine
and predictable.
Competent in performing a significant range
of varied work activities, performed in a
variety of contexts. Some of the activities
are non-routine and required individual
responsibility and autonomy.
Competent in performing a broad range of
varied work activities, performed in a variety
of contexts, most of which are complex and
non-routine. There is considerable
responsibility and autonomy and control or
guidance of others is often required.
Competent in performing a broad range of
complex technical or professional work
activities performed in a wide variety of
contexts and with a substantial degree of
personal responsibility and autonomy.
Responsibility for the work of others and
allocation of resources is often present.
Competent in applying a significant range of
fundamental principles and complex
techniques across a wide and often
unpredictable variety of contexts. Very
substantial personal autonomy and often
significant responsibility for the work of
others and for the allocation of substantial
resources features strongly, as do personal
accountabilities for analysis, diagnosis,
planning, execution and evaluation.
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 Candidates after being assessed and verified and fulfilled the Malaysian Skill
Certification requirements shall be awarded with Malaysia Skills Certificate (SKM)
for Level 4.

5. JOB COMPETENCIES

Heating Ventilation Air Conditioning (HVAC) personnel (Level 4) are competent in

performing:
 HVAC Layout Design

 HVAC Piping System Design

 HVAC Ducting System Design

 HVAC Electrical System Design

 HVAC Tender Document Preparation

 HVAC Project Planning

 HVAC Project Monitoring

 HVAC Handing Over Process

6. WORKING CONDITIONS

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 Working conditions vary depending on the area in which the engineer is employed.
Assistant engineer work together with engineer but there is slightly different in
terms of work responsibilities. Air-conditioning assistant engineers working in
research and development generally spend most of their time in offices and
laboratories. They usually work forty hours per week. Usually assistant engineers
working in production usually spend more of their time on production lines or at
construction sites. They often work rotating shifts. There are some assistant
engineers in charge in companies sales for business revenues (tender and
project). They need to travel frequently, and their hours are more flexible.
Engineers can expect to work extra hours at times, especially when deadlines
must be met. They also spend additional time learning about new developments in
the field.

Assistant engineers must be creative, innovative problem solvers. They should be

good at science and mathematics and have the communication skills necessary to
get their ideas across to other engineers, air-conditioning technicians, architects,
and customers. They should also be able to work well in teams.

7. EMPLOYMENT PROSPECTS

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 As a matter of fact, our government has been very supportive in this industry as
the air condition is largely used and owned by the population and various sector for
building and automotive. Again, vast demand in producing and generating a lot of
experts personnel in this HVAC is highly emphasized.

Upon successful completion of the NOSS programme personnel could find suitable
employment in engineering industries, and in service-related industries pertaining
to refrigeration or air-conditioning such as Mechanical Technician, Laboratory
Technician, Air Conditioning and Refrigeration Technical Assistant, Air Conditioning
and Refrigeration Technician, Air Conditioning and Refrigeration Designer, Air
Conditioning and Refrigeration Site Supervisor, Air Conditioning and Refrigeration
Mechanic Maintenance, Air Conditioning and Refrigeration Assistant Engineer.
Besides, personnel may be employed with other related occupation or industries
such as consultants, educationist and HVAC system designers.

8. SOURCES OF ADDITIONAL INFORMATION

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 Malaysian Air-Conditioning & Refrigeration Association (MACRA)
No. 27-3, Jalan 1/16B,
Kuchai Entrepreneur's Park Off
Jalan Kuchai Lama 58200
Kuala Lumpur
Tel : 603-7984 9106
Faks :603-7984 5412
Email : ict@macra.org.my

International
 Air-Conditioning and Refrigeration Institute
4100 North Fairfax Dr., Ste. 200
Arlington, VA 22203
Telephone : (703) 524-8800
Email : http://www.ari.org

 Air Conditioning Contractors of America

2800 Shirlington Rd., Ste. 300
Arlington, VA 20006
Telephone : (703) 575-4477
Email : http://www.acca.org

 American Society of Heating, Refrigeration and Air-Conditioning Engineers

1791 Tullie Circle NE
Atlanta, GA 30329-2305
Telephone : (800) 527-4723
Email :http://www.ashrae.org

9. APPROVAL DATE

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 The National Skills Development Board (MPKK), Ministry of Human Resources
has agreed and endorsed this Standard on ………………………………….

10. ACKNOWLEDGEMENT

The Director General of DSD would like to extend his gratitude to the
organisations and individuals involved in the development and validation of this
NOSS.

11. COMMITTEE MEMBERS FOR DEVELOPMENT OF STANDARD PRACTICE (SP),

JOB PROFILE CHART (JPC) AND COMPETENCY PROFILE (CP)

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 HEATING VENTILATION AIR CONDITIONING (HVAC)
DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
LEVEL 4

PANEL EXPERTS
Manager
1. Ir. Mohd Hazzah Ahmad Siron
BR Consultant
Muhammad Amir Hamzah Bin Senior Assistant Engineer
2.
Abdul Rahman JKR Negeri Sembilan
Manager
3. Shaadan Bin Baba
Aras Bayu Sdn Bhd
Mechanical Engineer
4. Siti Aishah Binti Zaiton
Mega Jati Consult Sdn Bhd
Technical Manager
5. Mohamad Hafiz Bin Ramlan
Ocean Triangle Sdn Bhd
Manager
6. Shaiful Anuar Bin Ramli
Portneka Sdn Bhd (Finas)
Acad Supervisor
7. Abdul Hamid Bin Mahmud
ISAC System Sdn Bhd
Manager
8. Zulkifly Bin Bakron
Adem Engineering
FACILITATOR
Consultant
1. Abdol Ghani Bin Laya
3R Evolusi Sdn Bhd
CO-FACILITATOR

Training Executive
1. Monaliza Binti Katomon
3R Evolusi Sdn Bhd

12. COMMITTEE MEMBERS FOR DEVELOPMENT CURRICULUM OF

COMPETENCY UNIT (CoCu)

HEATING VENTILATION AIR CONDITIONING (HVAC)

DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
LEVEL 4
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 PANEL EXPERTS
Manager
1. Ir. Mohd Hazzah Ahmad Siron
BR Consultant
Muhammad Amir Hamzah Bin Senior Assistant Engineer
2.
Abdul Rahman JKR Negeri Sembilan
Manager
3. Shaadan Bin Baba
Aras Bayu Sdn Bhd
Acad Supervisor
4. Abdul Hamid Bin Mahmud
ISAC System Sdn Bhd
Lecturer
5. Harman Bin Hassan
Kolej Unikop
Lecturer
6. Syarifuddin Bin Mohamad Shah
Kolej Unikop
Nur Rashid Bin Mat Nuri @ Md Lecturer
7.
Din UTEM
Lecturer
8. Muhammad Nur Bin Othman
UTEM
Lecturer
9. Mohd Zaidi Bin Hamzah
Politeknik Port Dickson
Lecturer
10. Abdullah Atiq Arifin
Politeknik Port Dickson
FACILITATOR
Consultant
1. Abdol Ghani Bin Laya
3R Evolusi Sdn Bhd
CO-FACILITATOR
Training Executive
1. Monaliza Binti Katomon
3R Evolusi Sdn Bhd

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JOB PROFILE CHART (JPC)
SECTOR MECHANICAL ENGINEERING
SUB SECTOR HEATING VENTILATION AIR CONDITIONING (HVAC)
JOB AREA HVAC DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
COMPETENCY
JOB LEVEL FOUR (4) COMPETENCY
JOB AREA CODE UNIT (CU)
HV-XXX-X
CORE HVAC LAYOUT HVAC PIPING HVAC DUCTING HVAC ELECTRICAL
DESIGN SYSTEM DESIGN SYSTEM DESIGN SYSTEM DESIGN

HV-XXX-X HV-XXX-X HV-XXX-X HV-XXX-X

HVAC TENDER
HVAC PROJECT HVAC PROJECT HVAC HANDING
DOCUMENT
PLANNING MONITORING OVER PROCESS
PREPARATION
HV-XXX-X HV-XXX-X HV-XXX-X HV-XXX-X

COMPETENCY PROFILE (CP)

Sub Sector HEATING VENTILATION AIR CONDITIONING (HVAC)

Job Area HVAC DESIGN, INSTALLATION AND MAINTENANCE MANAGEMENT
Level FOUR (4)

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
1. HVAC Layout HV-XXX-X HVAC layout design 1. Review HVAC client’s 1.1 HVAC client’s
Design focuses on producing requirements requirement
detail layout design determined
according to the client’s 1.2 HVAC layout system
requirement, Uniform design determined
Building By Law, MS
1525 and other local 2. Analyse HVAC layout 2.1 Detail information for
authorities’ requirements system design HVAC layout design
requirements gathered
2.2 HVAC layout design
confirmed

3. Prepare detail HVAC 3.1 Types of equipment to

layout design be use justified
3.2 Types of material
justified
3.3 Floor space for
equipment and
material determined
3.4 Layout design drawing
produced

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4. Liaise completed HVAC 4.1 Engineering drawing

layout system design for design reviewed
management approval 4.2 Completed HVAC
layout system design
approved
2. HVAC Piping HV-XXX-X HVAC piping system1. Determine building layout 1.1 Calculation piping
System Design design focuses on for calculation of piping flow flow process
producing detail piping process determined
system design according
to the client’s2. Calculate piping flow 2.1 NPSH confirmed

requirement, Uniform process using standard

Building By Law, MS formula
1525 and otherlocal
3. Identify type of pump 3.1 Type of pump system
authorities’ requirements
system confirmed

4. Select suitable type of 4.1 Selection type of

pump system according to pump confirmed.
building layout

5. Prepare detail HVAC 5.1 HVAC system piping

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 CU Title CU Code CU Descriptor CU Work Activities
piping design according to
standard Net Positive
Suction Head (NPSH)
Performance Criteria
design produced
5.2 HVAC system piping
design completed for
verification

6.1 Engineering drawing

design reviewed
6. Liaise completed HVAC 6.2 Completed HVAC
piping design according piping system design
to standard Net Positive approved by
Suction Head (NPSH) management

3. HVAC Ducting HV-XXX-X HVAC ducting system1. Determine building layout 1.1 Calculation of ducting
System Design design focuses on for calculation of ducting flow process
producing detail ducting flow process determined
system design according
to the client’s2. Calculate sizing of 2.1 Ducting sizing
requirement, Uniform ducting according to flow confirmed
Building By Law, MS rate determined by using
1525 and other local standard ductulator

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 CU Title CU Code CU Descriptor CU Work Activities
authorities’ requirements
3. Identify routing of main
and branch ducting
4. Prepare detail HVAC
ducting design according 4.1 HVAC ducting design
to SMACNA standard
5. Liaise completed HVAC
ducting system design for 5.1 Engineering drawing
management approval
Performance Criteria
3.1 Main and branch
ducting routing
confirmed
drawing produced
4.2 Length of ducting
determined
4.3 Route of ducting
determined
4.3 Ducting Air flow
determined
design reviewed
5.2 HVAC ducting design
drawing approved by
management

4. HVAC Electrical HV-XXX-X HVAC electrical system 1. Identify total power 1.1 Equipment power

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
System Design design focuses on consumption consumption
producing detail electrical determined
system design according
to the client’s 2. Identify type of electrical 2.1 Types of Electrical
requirement, Uniform switchboard controller switchboard controller

Building By Law, MS panel determined

1525 and other local

3. Prepare electrical 3.1 Electrical schematic
authorities’ requirements
schematic diagram based diagram produced for
on type of switchboard to approval from relevant
be used for approval from authorities
relevant authorities

4. Prepare electrical
switchboard schematic 4.1 Types of cable

centralized remote control determined

diagram 4.2 Size of cable
determined
4.3 Schematic centralise
control diagram
5. Liaise completed HVAC produced
electrical system design

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
for management approval 5.1 HVAC electrical system
design completed for
verification
5.2 Completed HVAC
electrical system
design reviewed and
approved by
management

5. HVAC Tender HV-XXX-X HVAC tender document 1. Identify tender document 1.1 Tender document
Document preparation focuses on determined
Preparation gathering information 1.2 Tender briefing date
and measurement in and location
preparing a competitive determined
price according to 2. Procure tender document
projects specifications 2.1 Tender document
and requirements acquired
2.2 Scope of work
determined
3. Carry out tender
2.3 Tender requirement
document preparation
determined

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
3.1 Equipment supplier
identified
3.2 Pricing from supplier
4. Liaise completed tender
determined
documentation for
3.3 Catalogue obtained
management approval
from supplier

4.1 Tender documentation

completed approved
by management
6. HVAC Project HV-XXX-X HVAC project planning 1. Review site condition 1.1 Site condition
Planning focuses on Identifying determined
and analysing on site
condition and ability to 2. Evaluate site condition 2.1 HVAC Site condition
plan for construction work justified
to be carried out.
3. Develop manpower, 3.1 Manpower required
equipment and logistic determined
planning 3.2 Equipments and
services layout plan
drawn

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
3.3 Logistic schedule
produced

4. Plan project costing 4.1 Budgetary costing

determined

5. Prepare project planning 5.1 Equipment and

report material delivery
schedule determined
5.2 Manpower resources
schedule produced
7. HVAC Project HV-XXX-X HVAC project monitoring 1. Review project schedule 1.1 Manpower schedule
Monitoring focuses on project determined
monitoring and being 1.2 Equipment schedule
responsible for technical determined
issues, attend to site 1.3 Material schedule
meeting for sub determined
contractor’s problems, 2. Coordinate supply and
preparation of project delivery HVAC logistic at 2.1 HVAC logistic at project
progress report, ensure project site site supplied based on
compliance of project project schedule
completion schedule and 2.2 HVAC logistic at project

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
specifications. site delivered based on
project schedule

3.1 Progress report

3. Prepare progress report produced for
management approval

4.1 Progress claim

generated for
4. Prepare progress claim/ management approval
interim certificate
5.1 Quality of product
ensured as per
specification
5. Monitor project 5.2 Site inspection report
produced

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 CU Title CU Code CU Descriptor CU Work Activities Performance Criteria
8. HVAC Handing HV-XXX-X HVAC handing over 1. Conduct commissioning 1.1 Commissioning testing
Over Process process focuses on testing result confirmed
preparing and compiling according design and
post-construction performance
documentations i.e. as- requirement
built drawing, test result, 1.2 Commissioning testing
operation manual, local report produced
authority inspection,
warranty certificate, 2.1 Handing over project
catalogue, conducting documentation
Defect Liability Period 2. Prepare handing over produced and
(DLP) inspection and project documentation submitted for approval
preparing final claim.
3.1 Equipment
performances
validated
3. Conduct Defect Liability 3.2 Variances in
Period (DLP) inspection equipment
performance identified
3.3 Non- compliance
report produced

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CU Title CU Code CU Descriptor CU Work Activities Performance Criteria

4.1 Certificate of
completion obtained
4.2 Claim full payment of
project submitted to
4. Rectify non- compliance management level
system design
5.1 Statement of final and
Variation Order (VO)
account produced

5. Prepare final claim and

Variation Order (VO )

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