Corporate Strategy

BANKER’S QUOTIENT

Submitted By:

Deepak Kumar Arya

169278078
Banker’s Quotient Global

1.Organisation Background

What business they are in:

Banker’s Quotient is an Indian company that pioneered organizational training across 18

national banks in 2013 and running successfully setting its own benchmark every year since its
inception. Banker’s Quotient offers bank onboarding solutions, ascent leadership series,
executive development program and post-graduate diploma in Banking & Financial services
course.

Verticals of BQ Global:

Banker’s Quotient has two verticals. With an aim to create the Banking leaders of tomorrow
cemented by strong belief in our two primary cornerstones - Training and Testing

Banker’s Quotient Academy (Mumbai) - Onsite Academy delivering customized programs to

build banking skills

Banker’s Quotient Digital Learning (Bangalore) - e –Learning platform for aspirants preparing to
embark on a Banking career.
History:

Identifying huge gap in the individual and organizational skills in BFSI sector, Mr. M.V. Nair, Mr.
Aditya Nair & Ms. Vidhya Nair with their deep commitment in this sector started Banker’s
Quotient head quartered at Mumbai, where they provide customized learning and testing
solutions, to enable aspiring as well as current bankers, become the BFSI leaders of tomorrow.
They have over 4 years of experience in organizational training across 18 banks. They aid in
rapid skill development and transformation of talent to deliver successful workforce solutions.
In this successful 4 years, they have trained more than 9000 bankers and offered crucial career
skills to new entrants in this space. Also, Banker’s quotient has a tie up with Bharathidasan
University in providing in-house expertise on BFSI sector by offering Post Graduate Diploma in
Banking & Financial Services (PGDBF) with boarding centre at Coimbatore.
Growth:

In the very short time of only for 4 years the company has grown into manifolds. In these
successful 4 years, they have trained more than 9000 bankers and offered crucial career skills to
new entrants in this space. Also, Banker’s quotient has a tie up with Bharathidasan University in
providing in-house expertise on BFSI sector by offering Post Graduate Diploma in Banking &
Financial Services (PGDBF) with boarding centre at Coimbatore. The academy has the capacity to
train 350 candidates on the campus and this can be expanded to 1,000. It has 20 different modules
and the duration of the training varies depending on the requirement of the bank. It trains entry-
level officers and specialists and the training can be on the campus or at the bank.

Starting with aim to create the Banking leaders of tomorrow cemented by strong belief in two
primary cornerstones - Training and Testing the organisation has extended its business two years
back from the banking professional training to the bank exam preparation and name the extended
hand Bankers quotient digital learning. Within a very shorter period they have reached ten
thousand subscribers of their portal.

key people
Mr M V Nair

Co-Founder & Chairman

A visionary with deep commitment to the Banking and Financial Services industry, Mr. Nair
is currently Chairman, CIBIL and also the Non-Executive Chairman of SWIFT India. He is
also an advisor to multiple PE/VC backed companies in India and the UK. He was at the
helm of organizations such as Union Bank of India, IBA, IIBF etc.

Mr Aditya Nair

Co-Founder & Advisor

Aditya was the COO and Head of Strategy of BQ Academy until 2014. Prior to BQ, Aditya
was a management consultant with McKinsey & Company, where he advised global, public
sector and private sector banks. He is currently pursuing his MBA from Wharton.

Ms Vidhya Nair

Co-founder & Head, BQ Digital Learning

Vidhya leads the BQ Digital Learning team with a single minded focus on building products
that solve customers’ need. Vidhya has a good mix of banking, marketing and technical
expertise from prior work experience with Axis Bank and Cisco Systems. She is an alumnus
of Indian School of Business and P.E.S Institute of Technology.

Prof N L Sarda

Director

A distinguished member of the Department of Computer Science and Engineering at IIT

Mumbai since 1972, Dr. Sarda has published variety of articles in international journals in the
areas of Database Systems and Software Engineering. Currently he is a Director on the
Boards of IDBI Intech Limited, BQ Academy, Cybertech Systems & Software.

Dr K V Kupusamy

Director

As Chairman of RVS Educational Trust, Dr. K. V. Kupusamy, has made an indelible mark in
Education, Healthcare and Farming. He has received several Indian and International awards
such as Quimpro Platinum Standard Award presented by National Statesman for Excellence
in Quality of Education.
Mr K R Kamath

Director

A Banking industry veteran with 30+ years of work experience, Mr Kamath has worked in
banks such as Punjab National Bank, Corporation Bank, Bank of India & Allahabad Bank.
He was the former Chairman of PNB, member of Governing Councils of IBPS, NIBM & IIM
Lucknow. He is currently the Chairman of Governing Council of BQ Academy.

Mr Ghanshyam Dass

Director

A veteran banker with 32 years of work experience in domestic, international banking and
capital markets. Mr. Dass is a senior adviser to KPMG, and also an independent director on
the Boards of Jain irrigation Systems Ltd. Jubilant Industries Ltd etc. He has played
significant role in promoting India & indian corporate across the world.

Mr M D Mallya

Member

Current - Independent Director, State Bank of India.

Former - CMD Bank of Baroda and Bank of Maharashtra.
Distinguished banker with over 3 decades of experience, recognised for his stellar
contribution to growth on all key parameters.

Mr Mohan Tanksale

Member

A veteran banker with 30 plus years of work experience in the banking sector.
He is the former chairman & MD of Central Bank of India & Chief Executive of Indian
Banks’ Association.

Mr Sreeraj Das

Head – Business development & Delivery, BQ Digital Learning

Sreeraj has extensive exposure in the field of IT & Management. Prior to BQ, he was a
Business Manager in real estate start-up Housing.com and Systems Engineer in IT giant,
Infosys. He is a graduate from NIT Calicut and post graduate (MBA) from NMIMS, Mumbai
with specialization in Marketing.
Mr Rakshith Bhagavath

Learning content Architect, BQ Digital Learning

Rakshith’s in depth experience in training students and corporate professionals makes him
very passionate about Learning methodology and Content Development. He has worked
previously with Schneider Electric, First America Insurance and Bosch Group (India). He is a
B.com graduate and an active Toastmaster.

Mr Nishant Verma

Product Lead, BQ Digital Learning

Nishant has a strong product & user experience focus. He has 6+ years of combined
experience in Product Management, Management Consulting and Entrepreneurship with
Capgemini, Handsrel and Zelo. He is an Alumnus of Faculty of Management Studies Delhi
(2013) and IIT Kanpur (2007)
2.Mission, Vision, Present Strategy of the company/ group

Mission:

“To work with leading banks in the country to provide effective learning solutions for capacity
and competence building”

Vision:

Our aim is to create the Banking leaders of tomorrow cemented by our strong belief in our two
primary cornerstones - Training and Testing.

Present Strategy of company:

Banker’s Quotient’s product innovation strategy is to create highly customizable course

offerings in consultation with their expert academic council
 Holistic Evaluation exhaustive assessment and feedback for continuous improvement also
tracks your performance
 Package Design different packages in each category to suit aspirants learning style and
capabilities
 Access to experts learning from expert panel of teachers and mentors across India
 Learn Anywhere providing solutions at your doorsteps with interactive packages
accessible across all devices

3.Strategic Planning Process:

BQ uses different frameworks like SWOT analysis, competition assessment, benchmarking.

BQ uses these frameworks to get a better understanding of the market. BQ use to analyse

competitor’s product and do product and customer research time to time. With the help of

which they use to identify the products short comings and market needs. BQ did not have the

test prep packages in Hindi. Now they are launching packages in Hindi to target the tier 2, tier

cities of north India.

4.Who are involved in the strategy formulation and implementation process?
What's their background/experience/designation, how many years they are
working with the organisation?

The following Co-founders and the directors of the company are involved in the strategy
formulation and implementation process

Mr M V Nair

Co-Founder & Chairman

A visionary with deep commitment to the Banking and Financial Services industry, Mr. Nair is
currently Chairman, CIBIL and also the Non-Executive Chairman of SWIFT India. He is also an advisor
to multiple PE/VC backed companies in India and the UK. He was at the helm of organizations such
as Union Bank of India, IBA, IIBF etc.

Mr Aditya Nair

Co-Founder & Advisor

Aditya was the COO and Head of Strategy of BQ Academy until 2014. Prior to BQ, Aditya
was a management consultant with McKinsey & Company, where he advised global, public
sector and private sector banks. He is currently pursuing his MBA from Wharton.

Ms Vidhya Nair

Co-founder & Head, BQ Digital Learning

Vidhya leads the BQ Digital Learning team with a single-minded focus on building products
that solve customers’ need. Vidhya has a good mix of banking, marketing and technical
expertise from prior work experience with Axis Bank and Cisco Systems. She is an alumnus
of Indian School of Business and P.E.S Institute of Technology.

Dr K V Kupusamy

Director

As Chairman of RVS Educational Trust, Dr. K. V. Kupusamy, has made an indelible mark in
Education, Healthcare and Farming. He has received several Indian and International awards
such as Quimpro Platinum Standard Award presented by National Statesman for Excellence
in Quality of Education.

Prof N L Sarda

Director

A distinguished member of the Department of Computer Science and Engineering at IIT

Mumbai since 1972, Dr. Sarda has published variety of articles in international journals in the
areas of Database Systems and Software Engineering. Currently he is a Director on the
Boards of IDBI Intech Limited, BQ Academy, Cybertech Systems & Software.
Mr Mohan Tanksale

Member

A veteran banker with 30 plus years of work experience in the banking sector.
He is the former chairman & MD of Central Bank of India & Chief Executive of Indian
Banks’ Association.

5.Has there been any change in the strategy formulation practice and processes during past 5
years- post economic slow down/ globalisation?

The company Bankers Quotient is only four-year-old. Pioneered organizational training across 18
national banks in 2013 and running successfully setting its own benchmark every year since its
inception. There are change in the strategy formulation practice and processes during past 5 years
but since the inception of the company has happened during the year 2013 so it will be unfair to say
the reasons are post economic slowdown.

6.What are the some of the Strategic decisions taken by the company during last 3-5 years and
what has been the impact after its implementation?

Organisation has extended its business two years back from the banking professional training to the
bank exam preparation and name the extended hand Bankers quotient digital learning. Banker's
Quotient Digital Learning is an online learning and testing solutions provider that provides financial
services professionals and aspirants an interactive and immersive learning experience. Within a very
shorter period they have reached ten thousand subscribers of their portal.

7.How much they are interested and investing in innovation, are there visible outcomes from
those initiatives in innovation

They are very much interested and investing in innovation. The company itself work in the field of
EdTech industry which is totally innovation oriented. Bankers quotient digital learning uses the best
of the methods available in the EdTech industry to teach its students. They have the best analytics
for student assessment and best resources to prepare content for students.

They are about to come up with their next product which is pen-drive and tab packages targeting the
need of a different set of bank enthusiast and trying to reach out to new markets. BQ has invested
heavily on their innovative products.
8. Are there recent cases of M & A , Strategic Alliances, New Market entry if any. Get details on
those.

Banker’s quotient has a tie up with Bharathidasan University in providing in-house expertise on
BFSI sector by offering Post Graduate Diploma in Banking & Financial Services (PGDBF) with
boarding centre at Coimbatore. The academy has the capacity to train 350 candidates on the
campus and this can be expanded to 1,000. It has 20 different modules and the duration of the
training varies depending on the requirement of the bank. It trains entry-level officers and specialists
and the training can be on the campus or at the bank. The academy plans to open another campus in
the north.