B Dear Si/Madam, |.am writing in response to your advertisement in the Daily News on 18th January for the part-time position in your Accounts Department for wihich { would like to be considered. 1am a seventeen-year-pld student currently studying for my levels at Lofton College. | plan to follow a career in Accounting and so this would be a perfect opportunity for me to.gain some valuable experience. have some previous experience of office work gained while working as an Office Assistant for Blackwells Solicitors lost summer. My duties included filing, onswering the telephone and some typing, ' believe | am a hardworking and sensible person. | om also honest and reliable and can be trusted to act responsibly and maturely 1 hope you wil consider my application. | look forward to hearing from you in due course. Yours foithfully Rachel Brown © Dear Mrs Jones, Thank you so much forthe list of posstble places to visit during our trip to London, which includes a wide range of interesting sights to choose from. If! may, I have one or two suggestions as to which places | think would be worth visiting during ourtip. Fist, | recommend visting the Tower of London and Madame Tussauds as they would definitely be interesting places to visit. | feel sure that we would have a lot of fun there. Secondly, I suggest that we do not go to Buckingham Palace or Westminster Abbey as | believe they would take a fot of time to ook around. This way we would have more time to doother activites. Finally | think it would be a good idea to visit some shops, especially Harrods. n this way, we will have the chance to visi a famous department store and buy some scuvenirs and gifts. Thank you for considering my suggestions. ( am sure we will have avery enjoyable time and are all looking forward to thetrip. Yours sincerely Jane CoxA DearMes Brown, 1 would like to offer our sincere apologies for the unfortunate delay to the delivery of your goods ond the inconvenience it has caused. I can assure you that we are doing our utmost to rectify this situation assoon as possible. The reason for the delay is that unfortunately it received some damage in transit. As a result, we were forced to wait for a replacement to be sent in the subsequent delivery from our suppliers. However, it has now been delivered and we will despatch your order within twenty-four hours. We deeply regret this unfortunate situation and hope to retain your valued custom. By way of compensation we would like to offer you a complimentary carry cose and thiee rolis of film. Yours sincerely, Jane Thomson ‘Customer Service Manager B Dear Sir/Madam, Fam in the process of making arrangements for an anniversary party for my parents and would like to request some information from you with a view to holding the party at your hotel. | would like to hold the party on Saturday, 20th April | expect there willbe about 150 guests and | would liketto start at approximately 8pm and run until 12pm. Could you tell me the cost of hiring the different function rooms? | am also interested in finding out whether there is a disco available. Furthermore, could you possibly send me a sample menu of the dishes available? Thank you for your help in this matter. | look forward to hearing from you at your earliest convenience. Yours faithfully Emma BrownC Dear Mr Thompson, 1am writing in reference to your advertisement on the notice board at Baines High School for private English lessons, 1am sixteen-year-old high school student and | have recently passed the First Certificate examination. 1 wish to improve my English further so | can sit the Proficiency examination which | belleve will help me to find a well-paid ‘job when Ieave school, There are a number of questions I would like to ask, Firstly, 1 would like to know where the lessons will take place. Also, could you tell me on what days and at what times the lessons will take place? am also interested in finding out whether the tuition will be individual or in small groups. Icon be contacted at the above address or by telephone 0n01253-701514. [look forward to hearing from you. Yours sincerely, James Green D Dear Sir/Madam, Jam waiting to express my complete dissatisaction with the gift recently ordered from your company. x To make matters worse, the iter was delivered three ‘51 weeks after the date I had placed the order and not within ten ha days as advertised. As a result, it arcived long after the ‘occasion for which | purchasedit. ‘As you con imagine f am very disappointed. { insist on a full refund and an apology for the inconvenience caused. | ‘avait your prompt reply. Yours faithfully, Mork BlackwellDear Miss Diamond, Thankyou for your prompt teply. We are delighted that you are able to perform at our party. The date which would be most suitable is 14th June, which isa Friday. We would like to start around 8:00 pm, if that is convenient foryou. The venue is the Great Hall on campus, which lam sure you will remember, andwe have sold approximately 200 tickets. We would appreciate it if you could perform for an hour If this is not possible, please let me know so] can rearrange the programme. There are also a number of local bands in the programme, but you are top of the bill. As to whether there are still some tutors here from when you were a student/! think you may remember Dr Johnson and Mrs Peake. They will be at the party, and are looking forward to meeting you again. Please do not hesitate to contact me again if you have any other questions. We areall looking forward to meeting you. Yours sincerely, John Duggan