Kelley School of Business - Indianapolis

P561: Supply Chain Management & Technologies

Fall 2017
IP 137 Thursdays 6:00 - 8:40 PM

Professor Mark Frohlich

Office BS 4042
Office Phone 317-278-9247
Cell Phone 317-750-1158
e-mail mfrohlic@iupui.edu
Office Hours “Open Door” Policy and by
appointment

COURSE OVERVIEW

This course is built around the topic of managing the global supply chain that makes and
delivers an organization’s goods and services from suppliers through to customers.
Historically managers have mainly seen their responsibilities lying within their own
isolated operations. Much has changed in the past decade. In companies today, the
creation of value often requires the tight coordination of activities that extent across the
boundaries between different firms and nations. In short, organizations that learn how to
exploit their global supply chains can obtain speed, innovation, dependability, flexibility,
cost, and quality benefits that go far beyond those that they would have realised from
only managing internal operations.

This course is designed to help students understand the fundamentals of analyzing and
managing supply chains. We will also consider the growing role of information systems
in supply chains and devising supply chain strategy. During the course, we will also
consider issues related to the implementation of supply chain improvements. The overall
goal of this course is to introduce and familiarize you with the concepts and skills
necessary for supply chain management as a consultant, analyst, or manager.

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We will use a variety of instructional tools including lectures and case discussions. The
cases will feature a range of companies and leading edge distribution and logistics issues.

Course Format and Learning Outcomes

The course uses a variety of instructional tools including lectures, readings, and projects.

The P561 Supply Chain Management and Technologies course learning outcomes are
associated with the Evening MBA Program Learning Goals (PLG). These program
goals are articulated in the appendix to this syllabus and the individual goals associated
with an outcome are included in parentheses below. Upon completion of this course,
students will be able to:

1) Identify prevalent logistics and sourcing practices in supply chains. (PLG 1, 2, 4)

2) Recommend logistics and sourcing improvements in supply chains. (PLG 1, 2, 5)
3) Map a supply chain. Students will be able to communicate their supply chain map
using written and oral communications skills (PLG 1, 2, 3, 5)

Text and Other Course Materials

We'll use the same text from P509; Supply Chain Management: A Logistics
Perspective, Tenth Edition (10E), Coyle, Langley, Novack, and Gibson, South-
Western Cengage Learning, ISBN-13: 978-1-305-85997-5 and ISBN-10: 1-305-
85997-9.

GRADING

Item Percentage
Individual Assignments
Data Analytics Fundamental Assignments #4 (“Cluster Analysis”), 30%
#5 (“Regression”) and #6 (“Hypothesis Tests”) (10% each)
Global Supply Chain Management Individual Simulation 15%
Team Assignments
Balanced Scorecard Team Simulation (Note: done in teams of 4) 20%
3D Printing Product Team Assignment (Note: done in teams of 4) 10%
Team Final Project ((Note: done in teams of 4 and write-up due 25%
Thursday, December 14th)
TOTAL POINTS POSSIBLE 100%

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Group Final Project Assignment

This is a two-part assignment (paper and presentation) involving supply chain

mapping and creating a strategy that you and up to two other partners (i.e., maximum
teams of 3) will be doing. Have you ever stopped to consider where something like
your clothes, cell phone, or DVDs come from and how they actually got to you?
Conversely, where do things like all of those Toyota, Honda, and Subaru cars made
here in Indiana, or Hoosier grown and produced corn chips, ethanol, and popcorn for
that matter, ultimately are shipped to? If you are like most people then you've
probably never really thought about such issues, but when you stop and think about it
these are interesting questions.

For this assignment, your team will pick a product and a foreign country. I then want
you to map that product's supply chain and, depending on what you uncover during
its mapping, develop a strategy around either 1) better getting that product from
Indiana to that foreign country, or 2) better getting that product from that foreign
country to here in Indiana. For example, you could pick a German car (i.e., a BMW)
from Bavaria to here in Indianapolis or alternatively something made here in Indiana
like an aircraft engine from Rolls-Royce to another country such as India. In order to
do that you'll have to research a wide variety of things including were your product is
made and how it is shipped out of a particular country including the likely export
port, where they warehouse the product along the way, and how they deliver it into
your destination country including the probable port of entry. As part of this
assignment, you'll also have to consider things we cover in this course including
modes of transportation, inventory, information technologies, as well as possibly
other issues such as seasonality, tariffs, and quotas.

You can collect information for your paper from a wide variety of sources including
websites, newspapers, and magazines. One of the best sources is PROQUEST ABI
INFORM – available online at the IUPUI library. Do a “guided search” on your topic
and the information should come flooding in on your chosen product and/or country.
Other good sources may be industry groups focused on your particular product.
Although purely optional, you can also e-mail or call-up mangers and interview them
on your topic (this could also be a good “foot-in-the-door” technique to scout-around
for a job). If you want to quote a manager, don’t forget to get their permission. Also,
don’t forget to put in the appropriate footnotes and citations for any other sources
used in your paper.

Note: The final write-ups of your topic are due by 11:59 PM Thursday December 14
at the latest.

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 COURSE SYLLABUS

Supply Chain Making

#1 10/19 Global Dimensions of Supply Chains (Online Week)

Read: Chapter 2 - Adobe Connect Online Class

You'll play the online "Global Supply Chain Management" simulation

this week.

#2 10/26 Producing Goods and Services

Read: Chapter 6 and Section 15-6

Data Analytics Fundamentals #4 – “Cluster Analysis”

Supply Chain Delivering

#3 11/2 Distribution - Managing Fulfillment Operations

Read: Chapter 10

Data Analytics Fundamentals #5 – “Regression”

“Cluster Analysis” homework assignment #4 due

#4 11/9 Transportation - Managing the Flow of the Supply Chain

Read: Chapter 11

Data Analytics Fundamentals #6 – “Hypothesis Tests”

“Regression” homework assignment #5 due

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Strategic Challenges and Change

#5 11/16 Supply Chain Technology - Managing Information Flows

Read: Chapter 14 and Section 15-3

“Hypothesis Tests” homework assignment #6 due

11/23 No Class – Thanksgiving Break

#6 11/30 Supply Chain Performance - Financial Analysis (Online

Week)

Read: Chapter 13, Sections 15-1 and 15-2 - Adobe Connect Online Class

Your team will also play the online "Balanced Scorecard"

simulation this week.

#7 12/7 3D Printed Product Showcase, Sustainability and

Reverse Logistics
Read: Section 15-5 and Appendix 15A

Team 3D Product Assignment Due

#8 12/14 Student Presentations and Course Wrap-up

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 APPENDIX
Evening MBA Program Learning Goals (PLG)

1. Critical Analysis and Problem Solving

Students who earn the MBA degree will be able to identify, integrate and apply
the appropriate tools and techniques of business, drawing on knowledge of the
major functions (accounting, economics, finance, marketing, operations
management, and strategy) to understand critically, analyze and solve complex
business problems that may arise in both the domestic and the global arenas.

2. An Integrative and Global Perspective

Students who earn the MBA degree will demonstrate a thorough understanding
of how various external forces in the global economy (e.g., economic, political,
regulatory, competitive, environmental and cultural) shape management
alternatives, strategies and operational decisions and to foresee the potential
business outcomes.

3. Leadership and Effective Team Collaboration

Students who earn the MBA degree will demonstrate the leadership and
teamwork skills necessary for productive and effective management and
decision-making. Encouraging, examining, and comprehending the diverse
views of others across different cultural, ethnic, and economic groups and
stakeholders will be an important aspect of this learning goal.

4. Ethical Decision-Making
Students who earn the MBA degree will demonstrate an ability to recognize
ethical and related legal issues that arise in domestic and international
environments and will be able to formulate, articulate and defend alternative
solutions.

5. Effective Communication
Students who earn the MBA degree will demonstrate an ability to express
effectively ideas and facts in a variety of oral, written and visual
communications.

6. Professional Skills and Personal Development

Students who earn the MBA degree will develop an actionable plan for
individual career and professional skills development that encompasses
reflective self-assessment, the setting of personal and professional goals and the
acknowledgement of tradeoffs which must be made to attain those goals, and
the consideration of their future contributions to business and the community as
alumni of the Kelley School of Business.