Académique Documents
Professionnel Documents
Culture Documents
CMA/RFP/LDP/001/2017-18
1
TABLE OF CONTENTS
1 SECTION 1 – REQUEST FOR PROPOSALS ........................................................... 3
4 SECTION 4 – ANNEXURES................................................................................ 32
2
SECTION 1 – REQUEST FOR PROPOSALS
1.1 Introduction
This document constitutes the formal Request for Proposals (RFP) for the Development
and Roll out of a Leadership Development program as detailed in this document.
1.2.2 Proposals
Proposals from bidders should be submitted in two distinct parts,
namely technical proposal and financial proposal and these should
be in two separate sealed envelopes, both of which should then be
placed in a common sealed envelope marked
“CMA/RFP/LDP/001/2017-18”
4
2. Key Personnel to undertake the assignment 10 Marks
6
1.2.5 Bid Validity Bidders are requested to hold their proposals valid for one twenty
Period (120) days from the closing date for the submission.
1.2.6 Documents The bid submitted by a Bidder shall comprise the proposal to the
Comprising the requirements. Each bid shall include only one technical and one
Bid price/financial solution.
1.2.7 Cancellation of The Authority reserves the right to accept or to reject any bid, and
the bidding to annul the bidding process and reject all bids at any time prior to
process the award of the contract, without thereby incurring any liability to
any Bidder or any obligation to inform the Bidder of the grounds
for its action.
1.2.8 Cost of bidding The Bidder shall bear all costs associated with the preparation and
submission of its bid, and the Authority will in no case be
responsible or liable for those costs, regardless of the conduct or
outcome of the bidding process.
1.2.10 Amendment of At any time prior to the deadline for submission of bids, the
Bidding Authority, for any reason, whether at its own initiative or in
Document response to a clarification requested by a prospective Bidder, may
modify the bidding documents by amendment.
7
The Accounting Officer,
Capital Markets Authority,
Embankment Plaza, 3rd Floor, Longonot Road, Upper Hill,
P. O. Box 74800-00200,
Nairobi, Kenya
1.2.12 Bid Price The Bidder shall, in their offer (Financial Proposal), detail the
proposed fee structure for the contract with the Authority.
The fee should be a Fixed Lump Sum Fee but with sufficient
elemental breakdown. The summary of the bid price will be
recorded in the Bid Price schedules as included in annexes 4.2.
No price escalation under this contract shall be allowed.
1.2.13 The prices and rates in the financial offer will be deemed to be
inclusive of all taxes and any other incidental costs and overheads
Taxes and Incidental
but exclusive only of Value Added Tax (VAT), which shall be
Costs
computed and indicated in the price schedule.
9
SECTION 2 - TERMS OF REFERENCE
1.0 Introduction
The Capital Markets Authority (CMA) was set up in 1989 through an Act of Parliament
(Cap.485A) of the Laws of Kenya. The CMA, which is a body corporate with perpetual
succession and a common seal, was constituted and inaugurated in 1990. The CMA is a
statutory agency charged with the prime responsibility of regulating the development of
orderly, fair and efficient capital markets in Kenya. It licenses and supervises market
intermediaries, conducts on-site and off-site market surveillance and enforces compliance,
and promotes market integrity and investor confidence.
10
3.0 Overall Programme Objectives and Structure
The overall program objective is to ensure proactive ownership of expected outputs and
outcomes by individual CMA employees in driving the achievement of the Authority’s
strategic objectives and mandate.
It is envisaged that the programme will be modular in structure. CMA is not looking for
generic lecture-based programmes and therefore blended solutions will be required,
incorporating, but not limited to, formal and informal methods of leadership development.
These include:
a) A set of tools to assist leaders to understand the dynamics and motivations of their
team member’s i.e. self and group analysis psychometrics;
b) Formal practical and experientially-based (the how to, not the theory) leadership
sessions, which may be conducted in small groups or large groups, depending on
the business requirements and operational needs of the CMA;
c) A set of online, open learning solutions to ensure the ‘educational and knowledge
component’ of situational leadership is developed and practiced. This would be
tested and be a method of reporting improvements in knowledge and be taken
as a factor in growth & succession;
These proposed solutions should be cost effective and ensure minimum business
operational disruption through travel and scheduling. In executing the new CMA
Leadership Development Programme (The Programme), the successful provider will be
benefiting from outputs from the relevant technical workstreams of the Uwezo Kipeo
Programme including:
11
b) On-boarding and Training (especially the new CMA Learning & Development
Approach and Methodology);
The successful provider will also be expected to undertake a detailed review to establish
CMA’s core management and leadership development priorities in line with the Authority’s
strategic direction, desired culture, business and technical capabilities as well as leadership
development plans.
To provide opportunities for participants to build their capabilities and apply learnt skills
effectively, fives (5) leadership levels have been identified within the program for different
categories of staff.
12
Leadership Staff Categories Specific Programme Objective Requirement
Levels
Senior Chief Executive and Directors To enhance the leadership ability to At this level, the Authority is looking for the
Leadership create a compelling vision and maximize successful provider to work with the SLT to agree
on a set of inspirational messages and a program
Team (SLT) the effectiveness of the Authority through
rollout style that will be used throughout the
shared goals and values. whole organization. Without this, CMA runs the
risk of not fully engaging staff on the vision and
aspirations of the Executive Team. The Authority
is also looking for innovative solutions to develop
this group of individuals BASED on their specific
needs. This group will be fundamental in the
delivery of leadership stories throughout all the
solutions and will facilitate learning exercises in
the Embracing ALL program. Total of 4
participants.
Management Managers To enhance the ability of the target group This group of diversified professionals (13 in
Team to solve business problems, manage total) are the core operational drivers of change
in the CMA. The Authority requires this group to
change and diversity, manage team
not only inspire others, but to implement and
dynamics and harness creativity to manage the core business of the CMA. They are
optimize productivity. CMA’s change agents and it is important to
enhance their skills and ability to do that. It is
expected that the provider will engage this group
13
Leadership Staff Categories Specific Programme Objective Requirement
Levels
fully before any programme development is
undertaken in order to understand their peculiar
needs. It is important that the provider
understands their work demands and can relate
to the issues they face daily. Internal assessment
of this group has identified some areas of
development such as:
a) Improving verbal and no-verbal
communications;
b) Situational leadership and strategic
thinking;
c) Skills in problem solving and prioritising;
d) Leading change and taking ownership;
e) Anticipative and creative thinking (i.e.
how to anticipate others’ views and build
a strong considered business initiative);
f) Understanding how team and team
dynamics drive performance; and
g) Dealing with performance i.e. good,
average and unsatisfactory performance
amongst staff.
To assist in this tender, Annex A has some
examples of the expected deliverables. The
Authority is aware that any provider we engage
14
Leadership Staff Categories Specific Programme Objective Requirement
Levels
has the responsibility for the design and
subsequent rollout of the solution. However,
CMA is accountable for driving and embedding
the behavioural change within.
The proposed solution must not be solely a
‘classroom-based’ one. CMA expects the provider
to develop innovative learning solutions that will
meet the core needs of this group.
Supervisory Assistant Managers & Senior To build effective team leadership skills This group has various regulatory and support
Team Officers with supervisory roles. that can help participants and the professionals (25) who are the front-line leaders
in the business. They have historically been seen
Authority to succeed.
more as the ‘Senior Technical Specialists’. CMA,
however, requires these individuals to take on a
more ‘people management’ focus. The Authority
recognises that this takes more than just
training, and with that in mind, we have taken
internal steps to engage this group and make
them feel part of the management team. There
are, however, gaps in their skills and capabilities
and the Authority expects efficient and effective
solutions directed at this group on the following
areas, among others:
a) Improving verbal and no-verbal
communications;
15
Leadership Staff Categories Specific Programme Objective Requirement
Levels
b) Leading team and team dynamics;
c) Leading change and taking
ownership;
d) Anticipative and creative thinking (i.e.
how to anticipate others’ views and
build a strong considered business
initiative);
e) Delegating and coaching for
performance; and
f) Dealing with performance i.e. good,
average and unsatisfactory
performance.
The Authority recognises the similarities
between the proposed solutions of this group
and the Management Team. This is not unusual
and is to be expected in an organization such as
the CMA. However, we require the provider to
rebrand this part of the programme to ensure a
clear distinction is evident and perceived
between the two groups.
The solution should not be solely a ‘classroom-
based’ one and the Authority expects the
provider to come up with a set of innovative
learning solutions that will meet the needs of this
16
Leadership Staff Categories Specific Programme Objective Requirement
Levels
group.
Emerging Talent Pool Group To equip potential leaders with the core This group comprises CMA’s Emerging Leaders
Leaders capabilities required for effective Talent Pool and has about twenty (20)
individuals. These are employees who have been
leadership and management roles.
recognised through the Talent Management
process. CMA wants to equip and upskill this
group on leadership to build a cadre of highly-
motivated individuals who will drive change
across the organisation and take on leadership
roles at the appropriate time.
To help them, the Authority wants a program
that is designed in such a way as to inspire and
ignite this group to take the lead and drive
change in the CMA. The Authority also desires
that that any solution must provide us with a
view on the individual Emerging Leader’s
capacity to lead or take on more responsibilities.
Therefore, the provider needs to consider how
they may assess the individuals, whilst still
developing this group’s capability.
Fundamental programme content includes:
a) How to inspire change in others;
b) Communicating to succeed;
c) Leading oneself and building
17
Leadership Staff Categories Specific Programme Objective Requirement
Levels
influence;
d) The habits of successful leaders; and
e) Self-awareness and feedback
techniques.
The solution may not be solely a ‘classroom’ one.
The Authority expects the provider to co-
facilitate this programme with internal CMA staff
and this aspect needs to be considered as part of
the programme design.
Leading Self Senior Officers (with non- To improve interpersonal dynamics, help This is a CMA-wide program for all other staff not
supervisory roles), Officers and individuals to better-understand covered in the other programmes i.e. individual
contributors (50 staff). The Authority is looking
Support Staff themselves, others and understand their
for a program that drives culture change across
personal impact in the Authority. all individuals regardless of their position in the
organisation. This program should inspire and
inform. It must unfreeze current thinking and
then refreeze it, with individuals aware of their
shared values, beliefs, and customary ways of
thinking that shape and guide the behaviour of
the CMA.
To move towards the Authority’s vision, staff
must understand where they are and what is
expected. CMA requires a program that is
inspirationally-driven and includes facilitation
18
Leadership Staff Categories Specific Programme Objective Requirement
Levels
from the Senior Leadership Group.
The Authority expects the solution to cover, inter
alia, the following areas:
a) CMA’s Current Culture: What is
“expected” of staff members in the
organisation or, more technically, the
behavioural norms and expectations
associated with our organisation;
b) CMA’s Ideal Culture: What “should
be” expected from staff members in
the organisation, to create the best
possible and most effective
organisation:
c) Levers for Change: What can be done
to move our culture from its current
state to our ideal state:
d) Setting goals and driving to results;
and
e) Teamwork and collaboration.
The solution must be innovative enough to
create a “have-to” NOT a “want-to” mindset to
generate strong alignment and commitment to
the organisational vision, goals and objectives.
It is expected the provider will co-facilitate this
19
Leadership Staff Categories Specific Programme Objective Requirement
Levels
programme with internal resources drawn from
the CMA and the programme design needs to
incorporate this aspect.
20
4.0 The Programme Outcomes
Effective delivery of the CMA Leadership Development Programme will have the following
principal outcomes:
a) Enhanced organizational, team and personal effectiveness: Through the
Programme, CMA expects to build a solid foundation to enhance personal, team
and organizational effectiveness at each of the five levels;
b) Increased employee self-awareness: The Program will assist CMA staff in
developing and increasing their self-awareness so that they have a better
understanding of their own strengths and weaknesses for both personal and
professional growth;
c) Enhanced Leadership Capabilities: The Program will encourage CMA staff to
reflect on effective leadership practices and recognize their impact on
organizational effectiveness;
d) Shared Leadership Values and Philosophy across the entire CMA: The
Program will provide a platform for building a strong leadership philosophy for
the Authority and rally staff commitment towards the same; and
e) Improved Staff Engagement and Productivity: By providing the levers for
change and performance at the Authority, the Programme will lead to enhanced
employee engagement and productivity.
22
No. Evaluation Criteria Score
1 Specific firms experience 30 Marks
b) Evidence of bidding firm’s experience in at least three (3) similar assignments
within the last five (5) years.
(Evidenced by LPO/LSO, contracts or letters of engagement)
2. Key Personnel to undertake the assignment 10 Marks
The firm achieving the highest combined technical and financial score shall be considered.
The formulae for determining the Financial Score (Sf) shall, be as follows:
Sf = 100 X FM/F where Sf is the financial score; Fm is the lowest priced financial
proposal and F is the price of the proposal under consideration. Proposals will be
ranked according to their combined technical (St) and financial (Sf) scores using the
weights (T=the weight given to the Technical Proposal: P = the weight given to the
23
Financial Proposal; T + p = I) indicated in the Appendix. The combined technical and
financial score, S, is calculated as follows: - S = St x T % + Sf x P %.
The firm achieving the highest combined technical and financial score will be invited for a
discussion, lasting 45 minutes, where they are expected to detail their proposal and
demonstrate their ability to achieve the desired outcomes
24
Description Proposed Cost Per Day Total Cost (KSh)
Programme
Duration (# of
Days)
Leading Self 2
54 participants (to be split
into manageable sizes for
optimal instruction)
Other Charges (Please describe) Lot
16 % VAT
Name of Supplier
Date
25
TION 3 - GENERAL CONDITIONS OF CONTRACT
26
Supplier’s bid. Should the Project Plan conflict with
the Contract in any way; the relevant provisions of the
Contract shall prevail in each and every instance.
3.2. Introduction Specific terms of contract shall be discussed with the Supplier
whose proposal will be accepted by the Authority. The resulting
contract shall include but not be limited to the general terms of
contract as stated below.
3.3. Award of Following the opening and evaluation of proposals, the Authority
Contract will award the Contract to the successful Bidder whose bid has
been determined to be substantially responsive and has been
determined as the best evaluated bid. The Authority will
communicate to the selected Supplier its intention to finalise the
draft conditions of engagement submitted earlier with his
proposals. After agreement will have been reached, the
successful Supplier shall be invited for agreement and signing of
the Contract Agreement to be prepared by the Authority in
consultation with the Supplier.
3.4. Application of These General Conditions shall apply to the extent that they are
General not superseded by provisions in other parts of the Contract that
Conditions of shall be signed.
Contract
3.5. Bid Validity Suppliers are requested to hold their proposals valid for ninety
Period (90) days from the closing date for the submission.
3.6. Non-variation The prices quoted for the service and subsequently agreed and
of Costs incorporated into the contract shall be held fixed for the contract
period.
3.7. Delays in the a. Delivery and implementation of the evaluation shall be made
Performance by the successful Supplier in accordance with the time
schedule as per Agreement.
b. If at any time during the performance of the Contract, the
Supplier should encounter conditions impeding timely
delivery and performance of the Services, the Supplier shall
promptly notify the Authority in writing of the fact of the
delay, its likely duration and its cause(s). As soon as
practicable after receipt of the Supplier's notice, the
Authority shall evaluate the situation and may at its
27
discretion extend the Supplier's time for performance, with or
without liquidated damages, in which case the extension shall
be ratified by the parties by amendment of the Contract.
c. Except in the case of “force majeure” as provided in Clause
3.17, a delay by the Supplier in the performance of its delivery
obligations shall render the Supplier liable to the imposition
of liquidated damages pursuant to Clause 3.8.
3.8. Liquidated If the Supplier fails to deliver or if any of the deliverable fails to
damages for delay gain Acceptance within the period(s) specified in the Contract, the
Authority shall, without prejudice to its other remedies under the
Contract, deduct from the Payment due to supplier, as liquidated
damages, a sum equivalent to the percentage of the Contract
price
(a)Applicable rate: 1% percentage of Contract Price for
each week of delay.
(b)Maximum deduction: 10% maximum percentage of
Contract Price
3.9. Governing The Contract shall be written in the English Language. All
Language correspondence and other documents pertaining to the Contract
which are exchanged by the parties shall also be in English.
3.10. Applicable Law This agreement arising out of this RFP shall be governed by and
construed in accordance with the laws of Kenya and the parties
submit to the exclusive jurisdiction of the Kenyan Courts.
3.11. Implementatio a. The Supplier shall provide all Services specified in the
n Services contract and the Terms of Reference in accordance with the
highest standards of professional competence and integrity.
THE ADUTHORITY reserves the right to require the
replacement of any Supplier staff assigned to work on THE
AUTHORITIES’ site by suitably qualified staff, in the event
that the staff concerned is determined to be incompetent or
loses the confidence of THE AUTHORITY.
3.12. Inspections a. THE AUTHORITY or its representative shall have the right to
and Acceptance inspect and/or test the project to confirm their conformity to
the Contract specifications at any point of the project and/or
at the final delivery at no extra cost to the Purchaser.
28
the Contract specifications or to pass the Acceptance tests as
defined jointly in the Project Plan, the Purchaser may reject
the Process Improvements, and the Supplier shall either
replace the rejected deliverable or make alterations as
necessary to meet the specifications free of cost.
3.13. Supplier’s a. The Supplier is obliged to work closely with the Authorities
Obligations staff, act within its own authority, and abide by directives
issued by the Authority that are consistent with the terms of
the Contract.
b. The Supplier will abide by the job safety measures and will
indemnify the Authority from all demands or responsibilities
arising from accidents or loss of life, the cause of which is the
Supplier's negligence. The Supplier will pay all indemnities
arising from such incidents and will not hold the Authority
responsible or obligated.
c. The Supplier is responsible for managing the activities of its
personnel, or subcontracted personnel, and will hold itself
responsible for any misdemeanors.
d. The Supplier shall appoint an experienced counterpart
Project Manager for the duration of the Contract. The
Authority shall review the proposed manager’s credentials
and must be satisfied with the selection prior to the manager
commencing work. This manager may be replaced only with
the prior written consent of the Authority. The Authority may
also demand a replacement of the manager if it is not
satisfied with the manager’s work or for any other reason.
e. The Supplier shall take the lead role and be jointly
responsible with the Authority for producing a finalized
project plan and schedule, including identification of all major
milestones and specific resources that the Authority is
required to provide.
f. The Supplier will not disclose the Authorities information it
has access to, during the course of the project, to any other
third parties without the prior written authorization of the
Authority. This clause shall survive the expiry or earlier
termination of the contract
29
managing the project, with the authority to accept or reject
all deliverables and to be the primary contact for the
Supplier’s Representative. The Project Manager will
officially record all delays and problems, and forward them
to the Supplier within two weeks of discovery of such
problems.
b. The Authority shall be responsible for timely provision of all
resources, facilities, equipment access, and information
necessary for the completion of project implementation, as
identified in the agreed and finalized Project Plan.
c. The Authority will designate appropriate staff for the
training courses to be given by the Supplier, and shall make
all appropriate logistical arrangements therefore in
accordance with the Project Plan.
3.16. Force Majeure Neither Supplier nor Authority shall be liable for failure to meet
contractual obligations due to Force Majeure.
30
The party who has pleaded a Force Majeure event is under
obligation, when requested, to prove its effect on the fulfilling of
the contemplated contract.
31
SECTION 4 – ANNEXURES
THIS AGREEMENT is made the _____ day of __________ 2017 between the Capital
Markets Authority (hereinafter called “the Purchaser”) of the one part and [name of
Supplier] of [city and country of Supplier] (hereinafter called “the Supplier”) of the other
part:
WHEREAS the Purchaser invited bids for certain products and ancillary services, for
implementation of the __________________and as accepted a bid by the Supplier for the
supply of those products and services in the sum of [contact price in words and figures]
(hereinafter called “the Contract Price”).
1. In this Agreement words and expressions shall have the same meanings as are
respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part
of this Agreement, viz.:
4. The Purchaser hereby covenants to pay the Supplier in consideration of the provision
of the products and services and the remedying of defects therein, the Contract Price
or such other sum as may become payable under the provisions of the Contract at the
times and in the manner prescribed by the Contract.
IN WITNESS whereof the parties hereto have caused this Agreement to be executed in
accordance with their respective laws the day and year first above written.
32
4.2. Bid Price Summary Form
16% VAT
Signature of Bidder
Stamp _________________________________________________
33