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Supplementary Text

References:

[1]: LGBTI Equal Right Association, Internal and External Communication, Page
4-5.
http://www.lgbtiera.org/sites/default/files/downloads/Internal%20and%20external
%20communication.pdf

[2]: Lynn Kalani Terumi Hayase, University of Nevada, Las Vegas, Internal
communication in organizations and employee engagement(2009), Page 13.
http://digitalscholarship.unlv.edu/cgi/viewcontent.cgi?article=2177&context=thes
esdissertations

[3]: Kurt Lewin, The Human relations theory (1947, Page 5–41).

[4]: Karl Weick, Weick Thoery(1988); Deetz, Enactment Theory(1982).


https://www.utwente.nl/en/bms/communication-theories/sorted-by-
cluster/Organizational%20Communication/enactment_theory/

[5]: Karl Weick, Organizational Information Theory.


https://en.wikipedia.org/wiki/Organizational_information_theory

[6]: Sudhakar, B. & Patil, S. (2006). Measuring up. Communication World, 32-35.
Taylor, M. & Elsey, G. (2005). Building commitment to a new business strategy at
Sensis. Strategic Communication Management, 9, 14-17.
[7]: Aniisu, The Curious Case Of Employee Voice (2011).
http://www.aniisu.com/2011/08/04/the-curious-case-of-employee-voice/

[8]: Cherie Gaither, The Role of Internal Communication and the Effect on
Employee Engagement (2012), Page 32.
http://scholarworks.bellarmine.edu/cgi/viewcontent.cgi?article=1001&context=td
c

[9]: Shruthi Bopaiha, How Internal Communication Helped Shape An Innovation


Culture At Infosys (2017). http://www.aniisu.com/2017/08/05/how-internal-
communication-helped-shape-an-innovation-culture-at-infosys/

[10]: Infosys Website, https://www.infosys.com/about/Pages/history.aspx

Bibliography:

[1]: LGBTI Equal Right Association, Internal and External Communication.


http://www.lgbtiera.org/sites/default/files/downloads/Internal%20and%20external
%20communication.pdf

[2]: Lynn Kalani Terumi Hayase, University of Nevada, Las Vegas, Internal
communication in organizations and employee engagement(2009).
http://digitalscholarship.unlv.edu/cgi/viewcontent.cgi?article=2177&context=thes
esdissertations

[3]: Kurt Lewin, The Human relations theory (1947).


[4]: Karl Weick, Weick Thoery(1988); Deetz, Enactment Theory(1982).
https://www.utwente.nl/en/bms/communication-theories/sorted-by-
cluster/Organizational%20Communication/enactment_theory/

[5]: Karl Weick, Organizational Information Theory.


https://en.wikipedia.org/wiki/Organizational_information_theory

[6]: Sudhakar, B. & Patil, S. (2006). Measuring up. Communication World.

[7]: Aniisu, The Curious Case Of Employee Voice (2011).


http://www.aniisu.com/2011/08/04/the-curious-case-of-employee-voice/

[8]: Cherie Gaither, The Role of Internal Communication and the Effect on
Employee Engagement (2012).
http://scholarworks.bellarmine.edu/cgi/viewcontent.cgi?article=1001&context=td
c

[9]: Shruthi Bopaiha, How Internal Communication Helped Shape An Innovation


Culture At Infosys (2017). http://www.aniisu.com/2017/08/05/how-internal-
communication-helped-shape-an-innovation-culture-at-infosys/

[10]: Infosys Website, https://www.infosys.com/about/Pages/history.aspx

[11]: Taylor, M. & Elsey, G. (2005). Building commitment to a new business


strategy at Sensis. Strategic Communication Management.

[12]: Dr. Wallace Nyakundi Atambo & Deborah Kemunto Momanyi Jomo
Kenyatta University of Agriculture and Technology, CBD Kisii, Kenya, Effects of
Internal Communication on Employee Performance: A Case Study of Kenya Power
and Lighting Company, South Nyanza Region, Kenya (Vol-2, Issue-5, 2016).
[13]: Quirke, B. (2005). Building an internal communication network. Strategic
Communication Management, 9

[14]: Shockley-Zalabak, P. (2009). Fundamentals of organizational


communication, Boston, MA: Pearson Education.

[15]: The communication climate change at RCMP. Melcrum Publishing.

[16]: Sopow, E. (2008. Sudhakar, B. & Patil, S. (2006). Measuring up.


Communication World.

[17]: Weick, K, Sutcliffe, K., & Obstfeld, D. (2005). Organizing and the process of
sensemaking. Organization Science.

[18]: White, C., Vanc, A., & Stafford. (2010). Internal communication, information
satisfaction, and sense of community: The effect of personal influence. Journal of
Public Relations Research
Appendix:

 Questionnaire

Question Type Question Options

Single Optioned Gender? Male, Female

Single Optioned Job Level JL3, JL4, JL5, JL5+

Single Optioned How often do you 5+ times a day, 2-4 times


interact with ur a day, Once a day, 2 or
immediate supervisor or more days of gap
boss?
Short Answer What do you feel about
the communication
inside the organization?
Communication between
peers , team(s), or
Seniors / Juniors?
Multiple Optioned What the qualities would Clear, Precise, Long,
describe the interaction Concise, Interactive
of the Supervisor or Boss ,Good, Listener,
or Junior anyone of this Constructive Critism,
level? Repetitive, Boring, Not
clear/ Ambiguous,
Instructive, Bad Listener
Single Optioned Do you share your views 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
(Rating) and ideas with them? 1=
Rarely , 10= Regularly
Single Optioned How long are you 1 year+, 6-12 months, 3-
planning to stay with 6 months, 1-3 months,
your current Don't wish to work here
organization? anymore.
Single Optioned Do you Share your Yes, Sometimes, No
personal feelings and
agenda with ur
Supervisor or Boss?
Single Optioned On a scale of 1 to 10, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
(Rating) How often do you seek a
new job or opportunity?
1 being rarely, 10 being
regularly.

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