DE LA SALLE LIPA

COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING

INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT

LABORATORY EXERCISE 1
SYSMULA

SUBMITTED BY:
REYES, SHERINA CARMELA C.
D5B

SUBMITTED TO:
ENGR. MAY M. FERRY, PIE, ASEAN ENG.

OCTOBER 12, 2017

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

I. PROBLEM
There is only one telephone in a public booth of a railway station. The
following tables indicate the distribution of callers’ arrival time and duration of
calls. Simulate 100 arrivals of the current system. It is proposed to add another
telephone to the booth. Justify the proposal based on the waiting time of the
callers.

Time Between Arrivals (minutes) 5 6 7

Probability 0.60 0.25 0.15

Call Duration (minutes) 2 3 4 5

Probability 0.10 0.3O 0.50 0.10

II. RESULT AND DISCUSSION

Table 1.1 Cumulative Probability and Random Number Range for Customer
Arrivals
Random Number Range

Time Between Cumulative

Probability Min Max
Arrivals Probability

5 0.6 0.6 1 60
6 0.25 0.85 61 85
7 0.15 1 85 100

From the table above, the cumulative probabilities were computed then the
minimum and maximum values were determined in order to get the ranges for
customers arrival intervals. For 5 minutes, random numbers should be in between or
equal to 1 and 60. For 6 minutes, random numbers should be equal to or in between
61 and 85. Lastly, for 7 minutes, values should be in between or equal to 85 and 100.

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

Table 1.2 Cumulative Probability and Random Number Range for Call Duration
Random Number Range

Call Cumulative
Probability Min Max
Duration Probability

2 0.1 0.1 1 10
3 0.3 0.4 11 40
4 0.5 0.9 41 90
5 0.1 1 91 100

As seen in the second table, the cumulative probabilities were computed then
the minimum and maximum values were determined in order to get the service time
for each customer. For 2 minutes, random numbers should be in between or equal to
1 and 10. For 3 minutes, random numbers should be equal to or in between 11 and 40.
For 4 minutes, random numbers should be in between or equal to 41 and 90. Lastly,
for 5 minutes, values should be in between or equal to 91 and 100.

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

SIMULATION
**Values on the columns: Arrival Time, Beginning Time and Time Ends are all minutes
after 8 o’clock.
Table 1.3 Simulation
Starts at 8 o'clock

Time Arrival RN Time

RN Service Beg. Cust. Tot. Idle
Cust. Bet. Time (Service Ends
(Arrival) Time Time Queue Time Time
Arrival Time)

1 - - 0 46 4 0 0 4 4 0
2 96 7 7 42 4 7 0 11 4 3
3 10 5 12 8 2 12 0 14 2 1
4 21 5 17 69 4 17 0 21 4 3
5 90 7 24 85 4 24 0 28 4 3
6 29 5 29 19 3 29 0 32 3 1
7 14 5 34 34 3 34 0 37 3 2
8 64 6 40 40 3 40 0 43 3 3
9 79 6 46 19 3 46 0 49 3 3
10 18 5 51 9 2 51 0 53 2 2
11 64 6 57 59 4 57 0 61 4 4
12 92 7 64 14 3 64 0 67 3 3
13 96 7 71 80 4 71 0 75 4 4
14 29 5 76 66 4 76 0 80 4 1
15 10 5 81 20 3 81 0 84 3 1
16 93 7 88 38 3 88 0 91 3 4
17 66 6 94 38 3 94 0 97 3 3
18 8 5 99 83 4 99 0 103 4 2
19 37 5 104 16 3 104 0 107 3 1
20 100 7 111 74 4 111 0 115 4 4
21 66 6 117 93 5 117 0 122 5 2
22 13 5 122 12 3 122 0 125 3 0
23 71 6 128 49 4 128 0 132 4 3
24 18 5 133 98 5 133 0 138 5 1

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

25 99 7 140 94 5 140 0 145 5 2

26 81 6 146 84 4 146 0 150 4 1
27 96 7 153 39 3 153 0 156 3 3
28 19 5 158 95 5 158 0 163 5 2
29 65 6 164 24 3 164 0 167 3 1
30 39 5 169 45 4 169 0 173 4 2
31 57 5 174 99 5 174 0 179 5 1
32 57 5 179 43 4 179 0 183 4 0
33 30 5 184 14 3 184 0 187 3 1
34 17 5 189 68 4 189 0 193 4 2
35 9 5 194 5 2 194 0 196 2 1
36 85 6 200 60 4 200 0 204 4 4
37 99 7 207 1 2 207 0 209 2 3
38 43 5 212 96 5 212 0 217 5 3
39 77 6 218 39 3 218 0 221 3 1
40 76 6 224 68 4 224 0 228 4 3
41 29 5 229 79 4 229 0 233 4 1
42 49 5 234 14 3 234 0 237 3 1
43 68 6 240 48 4 240 0 244 4 3
44 16 5 245 74 4 245 0 249 4 1
45 71 6 251 41 4 251 0 255 4 2
46 100 7 258 87 4 258 0 262 4 3
47 94 7 265 53 4 265 0 269 4 3
48 8 5 270 75 4 270 0 274 4 1
49 59 5 275 42 4 275 0 279 4 1
50 39 5 280 4 2 280 0 282 2 1
51 59 5 285 57 4 285 0 289 4 3
52 28 5 290 59 4 290 0 294 4 1
53 16 5 295 7 2 295 0 297 2 1
54 29 5 300 11 3 300 0 303 3 3
55 70 6 306 25 3 306 0 309 3 3
56 49 5 311 92 5 311 0 316 5 2
57 4 5 316 99 5 316 0 321 5 0
58 17 5 321 92 5 321 0 326 5 0
59 63 6 327 67 4 327 0 331 4 1
60 59 5 332 27 3 332 0 335 3 1
61 6 5 337 96 5 337 0 342 5 2
62 51 5 342 51 4 342 0 346 4 0
63 53 5 347 58 4 347 0 351 4 1
64 40 5 352 30 3 352 0 355 3 1
65 66 6 358 82 4 358 0 362 4 3

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

66 29 5 363 57 4 363 0 367 4 1

67 73 6 369 84 4 369 0 373 4 2
68 73 6 375 40 3 375 0 378 3 2
69 45 5 380 23 3 380 0 383 3 2
70 94 7 387 58 4 387 0 391 4 4
71 65 6 393 9 2 393 0 395 2 2
72 50 5 398 78 4 398 0 402 4 3
73 95 7 405 7 2 405 0 407 2 3
74 99 7 412 84 4 412 0 416 4 5
75 48 5 417 60 4 417 0 421 4 1
76 85 6 423 98 5 423 0 428 5 2
77 6 5 428 54 4 428 0 432 4 0
78 59 5 433 87 4 433 0 437 4 1
79 66 6 439 73 4 439 0 443 4 2
80 84 6 445 21 3 445 0 448 3 2
81 16 5 450 3 2 450 0 452 2 2
82 64 6 456 27 3 456 0 459 3 4
83 62 6 462 1 2 462 0 464 2 3
84 80 6 468 40 3 468 0 471 3 4
85 68 6 474 49 4 474 0 478 4 3
86 93 7 481 4 2 481 0 483 2 3
87 70 6 487 65 4 487 0 491 4 4
88 14 5 492 58 4 492 0 496 4 1
89 53 5 497 49 4 497 0 501 4 1
90 75 6 503 36 3 503 0 506 3 2
91 19 5 508 32 3 508 0 511 3 2
92 62 6 514 77 4 514 0 518 4 3
93 80 6 520 42 4 520 0 524 4 2
94 97 7 527 50 4 527 0 531 4 3
95 40 5 532 89 4 532 0 536 4 1
96 47 5 537 55 4 537 0 541 4 1
97 82 6 543 73 4 543 0 547 4 2
98 83 6 549 18 3 549 0 552 3 2
99 17 5 554 5 2 554 0 556 2 2
100 95 7 561 47 4 561 0 565 4 5
Total 561 360 0 360 205
Ave 5.61 3.6 0 3.6 2.05

As seen in the 100 customers’ Simulation Table, customers do not even have to
wait for their turn in order to make calls. It can already be observed in the given

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 DE LA SALLE LIPA
COLLEGE OF INFORMATION TECHNOLOGY AND ENGINEERING
INDUSTRIAL ENGINEERING DEPARTMENT
SYSMULA – SYSTEMS SIMULATION

wherein all time of calls are less than arrival time intervals. This means that upon
getting the raw data, conclusions may already be formulated. All Customer Queue is 0
while the booth always has idle time every before a customer arrive.

III. CONCLUSION
A simulation of 100 customers was done in order to identify if the proposal of
constructing another booth is justifiable. However, just like what I’ve mentioned in
the discussion of the simulation table, adding a booth will only cause waste in
investment because even from the raw data, all service times were lower than the
possible arrival time. This means that customers do not even have to wait for their
turn. Thus, the booth is always experiencing idle every after or before a customer.
Therefore, there is no need for another booth to be constructed. In this activity, I
enhanced my excel knowledge with the usage of nested if formula in excel. This
formula really is a helpful tool rather than manually encoding the data most specially
if there are numerous data to be simulated and/or computed.