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OBJECTIVE EXPERIENCE
Perform all duties such as but CUSTOMER SERVICE REPRESENTATIVE •COST PLUS WORLD
not limited to performing MARKET• DATES FROM OCTOBER–JANUARY
diagnostic and procedural -Recommend potential products or services to increase sales -
coding, bill insurance Participate in team effort in many to all situations.
providers or patients, and -Assisted with orders, refunds, and exchanges.
maintain patient files in a -Follow all company procedures, guidelines, and policies.
meticulous manner to the best -Provide exemplary customer service to engage all customers.
of my ability all while -Resolving product or service problems by correctly assessing the
providing excellent customer situation and creating a solution to the problem
service as I am trained and
MEDICAL CLAIMS PROCESSOR •PRUDENTIAL INSURANCE • DATES
happy to do. FROM 1989–1994
Think about the size of the team you led, the number of projects
you balanced, or the number of articles you wrote.
SKILLS
-Management and Leading EDUCATION
-Organized
-Familiar with Insurance
HIGH SCHOOL DIPLOMA • 1988 • ULYSSES S. GRANT HIGH SCHOOL
Theory
GPA- 3.5
-Able to make important
NCCJ Counselor / Debate Club / Drama Club / Rotary Club
decisions in a timely and
considerate manner. CERTIFICATION IN MEDICAL BILLING AND CODING • CURRENT •
-CPR certified BRIGHTWOOD COLLEGE
-OSHA certified -Medical Terminology
-HIPAA certified -Medical Billing Procedures
-Current understanding of -Medical Coding
medical terminology and -Law and Ethics in Medicine
legal aspects of healthcare -Business Communication
-Medical Diseases and Treatments