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GROUP 7
Harshit Agarwal B16081
Lakshay Malkani B16086
Eshan Shailendra B16078
Amarnath Dixit B16067
Shreya Agrawal B16109
2017 XLRI JAMSHEDPUR Page |1
1. Product Category:
The product category chosen is Ice Creams.
We have considered 5 Ice Creams brands in our study, which are the following,
Amul
Vadilal
Cream Bell
Kwality Walls
Baskin Robins
2. Project Methodology:
1.) Identification of important parameters for Ice Cream category:
We conducted a focus group of 10 ice-cream consumers and came out with 5 important
attributes that are considered by consumers for purchase. These attributes are a mix of
intrinsic and extrinsic attributes. The respondents also came out with relative weightage
for these attributes. The attributes with relative importance are:
Table 1 :-
S. No Attributes Importance
1 Taste 40%
2 Brand Value 30%
3 Ingredients1 10%
4 Nutrition 2 10%
5 Appearance 10%
1. Ingredients refers to the quality of raw material used to make the ice cream (milk based/non milk
based)
2. Nutrition refers to the nutrition chart (Calorie, Proteins, etc.)
In the plots, reference price is on the X-axis and average performance is on the Y-axis
5 4
4
3
3
2
2
1 1
0 0
0 20 40 60 80 100 0 20 40 60 80 100
Insights: Insights:
‘Reference price’ for Amul shows a very high Vadilal sees a relatively moderate dispersion in
deviation amongst the respondents (Rs.15 to ‘reference price’ (Rs.10 to Rs.40), while
Rs.60). dispersion in ‘performance’ perception is slightly
This may be attributed to the sales & distribution on the higher end (2 to 4)
team doing an inefficient job of setting uniform Although a control on reference prices translates
prices between different channels and geographies to good distribution practices, dispersion in the
reference price range reflects poorly on the
distribution management
Insights: Insights:
Both ‘Performance’ and ‘Reference Price’ for While Kwality-Walls has uniform ‘performance’
Cream-Bell show significant dispersion between perceptions (3 to 4.5), indicating a great brand
‘2 to 4’ & ‘Rs.10 to Rs.50 respectively. management, the relatively moderate ‘reference
The wide dispersion bands can be jointly price’ band (Rs.20 to 50) indicates a less than
attributed to shoddy brand management (for not perfect price management across different
being able to create a consistent image about the channels and geographies.
brand), and inefficient distribution management
(different reference prices amongst varied
channels and geographies)
0
0 20 40 60 80 100 120
Insights:
Baskin-Robbins is easily the best brand in terms of
‘performance perception’; hence pointing to a well-
managed brand with consistent quality image amongst
the respondents
However, the dispersion in reference prices for the brand
is huge (20-90), which can either be attributed to lack of
first-hand purchase experience by the respondents, or
different pricing strategies across the geographies
3. Results:
3.1. Statistical Results
Brands Correlation Standard Deviation - Price Standard Deviation - Performance
Amul 0.154622 17.05408 0.650843
Cream-Bell 0.444583 15.42727 0.87089
Vadilal 0.392094 16.39587 0.87089
Kwality Walls 0.25343 20.20191 0.825063
Baskin Robbins -0.18935 22.60004 0.539079
For other 3 brands the correlation is low, and for Baskin robbins it is coming out negative,
this might be because of lack of first-hand shopping experience and also shows there is
significant scope for trial generation.
Price-Performance
BASKIN ROBBINS
4.5 AMUL
4
VADILAL
3.5
PERFORMANCE
3 KWALITY WALLS
2.5 CREAM-BELL
2
1.5
y = -0.0032x2 + 0.298x - 2.8168
1
R² = 0.8586
0.5
0
0 10 20 30 40 50 60
PRICE
Zone of
Unmet Needs
The interpretation of this market share and our analysis goes as follows:
The brands we have considered for analysis cumulatively occupy nearly 80% of the total
market, this enhances the reliability of the interpretations that have been derived.
The high market share of Amul can be attributed to the consistency in the brand
communication and reference price, this can be observed in Table2, which shows Amul
has relatively low standard deviation in terms of price and performance in comparison
with other brands.
The low market share of Baskin robbins can be explained from Table2, wherein it shows
they have negative price performance correlation and highest standard deviation in
terms of price. The reason as highlighted before could be due to lack of first-hand
experience with the brand.
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