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GUEST FEEDBACK FORM

Guest Name (Nama): _______________________________Room Number (No kamar): _____________________________


Check-in Date (Tanggal masuk): ____________________Check -out Date (Tanggal keluar): __________________________
E-mail Address (Alamat email): ___________________________________________________________________________
Purpose of visit (Tujuan berkunjung): Business Leisure
Number of visit to Hotel A (Jumlah kunjungan) : 1 2 3 or more
Where did you find out Hotel A (Dimana anda menemukan Hotel A)
Internet search Family/friends Online Travel Agent
Media Advertising Facebook / Social Media I was Walking Past
Travel Agent My Company Booked
We strive to ensure your stay with us was an enjoyable experience. It would be great if you could share some of your
thoughts with us. (Kami berusaha untuk memastikan masa tinggal Anda bersama kami adalah pengalaman yang
menyenangkan. Akan lebih bagus lagi jika Anda bisa berbagi beberapa pemikiran Anda dengan kami)

We would be grateful if you provide your rating to the for the following areas (Kami akan berterima kasih jika Anda
memberikan penilaian Anda untuk selanjutnya): ____________________________________
Unsatisfactory Need Average Very Good Excellent
(1) Improvement (2) 3 4 5
Comfort of Bed
(Kenyamanan tempat tidur)
Power Shower
(Shower)
Room Cleanliness
(Kebersihan kamar)
Lobby Appearance
(Tampilan lobi)
Service at Check-in / Check-out
(PelayananCheckIn/CheckOut)
Location/Convenience
(Lokasi/kenyamanan)
Security (Keamanan)
Value for Money
(Nilai uang)
Wi-Fi (koneksi internet)
TV Stations (Tv)

Would you return to Fitra Hotel Majalengka in the future


(Maukah anda kembali ke Hotel A di waktu yang akan datang?) Yes No
Would you recommend Hotel A to your family or friends? Yes No
(Maukah anda merekomendasikan Fitra Hotel Majalengka kepada keluarga anda atau teman anda?)
Do you have any additional comments of feedback to improve your next stay with us? (Apakah Anda memiliki komentar
tambahan tentang umpan balik untuk meningkatkan masa tinggal Anda berikutnya bersama kami?)
____________________________________________________________________________________________________

Thank you very much for taking the time to share your experience with us.