Quality Resources

A Selected List of Resources that Pertain to Quality Assurance of e-Learning, Online Learning,
and Distance Education Courses

Prepared by Clayton R. Wright, crwr77[at]gmail.com

Barker, K. (2002). Canadian Recommended E-learning Guidelines. FuturEd and the Canadian
Association for Community Education. http://www.futured.com/pdf/CanREGs%20Eng.pdf

California State University, Chico. (2002). Rubric for Online Instruction.

http://www.csuchico.edu/tlp/onlineLearning/rubric/

Chao, T., Saj, T., & Tessier, F. (2006). Establishing a quality review for online courses.
EDUCAUSE Quarterly, 29(3). http://www.educause.edu/ir/library/pdf/EQM0635.pdf

Daniels, J. (2006, September 21-22): Quality Assurance and Cross Border Higher Education in
the Commonwealth: The Work of the Commonwealth of Learning at the Regulation of Cross-
Border Higher Education: Issues and Trends Workshop co-organized by UNESCO and the
Ministry of HRD in New Delhi, India.

e-Learning Guild. Handbook of e-Learning Strategy. Retrieved March 21, 2008 from:
http://www.elearningguild.com/content.cfm?selection=doc.817

Frydenberg, J. (2002). Quality standards in e-learning: A matrix of analysis. The International

Review of Research in Open and Distance Learning, 3(2).
http://www.irrodl.org/index.php/irrodl/article/view/109/189

Illinois Online Network (2007). Quality Online Course Initiative.

http://www.ion.uillinois.edu/initiatives/qoci/rubric.asp

Indiana Higher Telecommunication System, Guiding Principles for Faculty in Distance Learning.
Retrieved March 21, 2008 from:
http://www.ihets.org/archive/progserv_arc/education_arc/distance_arc/guiding_principles_arc/in
dex.html

The Institute for Higher Education Policy. (2000). Quality on the Line: Benchmarks for Success
in Internet-based Distance Education. Washington, D.C.: The Institute for Higher Education
Policy. http://www.ihep.org/Pubs/PDF/Quality.pdf

Jung, Insung (2005). Quality assurance survey of mega-universities in C. McIntosh (Ed.) (2005)
Lifelong Learning and Distance Higher Education, Paris/Vancouver: UNESCO-COL.
http://unesdoc.unesco.org/images/0014/001412/141218e.pdf

Kirkpatrick, D. (2005). Knowledge Series: Quality Assurance in Open and Distance Learning.
Vancouver: Commonwealth of Learning.
http://www.col.org/colweb/webdav/site/myjahiasite/shared/docs/KS2005_QA.pdf
Koul, B.N. and A. Kanwar (Eds.) (2006). Towards a Culture of Quality. Vancouver:
Commonwealth of Learning.
http://www.col.org/colweb/webdav/site/myjahiasite/shared/docs/PS-QA_web.pdf

Lockee, B., Moore, M., & Burton, J. (2002). Measuring success: Evaluation strategies for
distance education. EDUCAUSE Quarterly, (1), 20-26.

Lorenzo, G. and Moore, J. (2002). The Sloan Consortium Report to the Nation: Five Pillars of
Quality Online Education. Needham, Massachusetts: The Sloan Consortium. http://www.sloan-
c.org/effective/pillarreport1.pdf

Midoro, V., Bocconi, S., & Sarti, L. (2000). Evaluating the Quality of Online Courses.
http://www.ifip.org/con2000/iceut2000/iceut02-07.pdf

Moore, J. C. (2005). The Sloan Consortium Quality Framework and the Five Pillars. Needham,
Massachusetts: The Sloan Consortium.
http://www.aln.org/publications/books/qualityframework.pdf

Naidu, S. (2006, September 3-6). The missing link in promoting quality education: Exploring the
role of pedagogical design in promoting quality in teaching and learning. Presentation at the 22nd
World Conference of the International Council of Distance Education, Rio de Janeiro, Brazil.

National American Council for Online Learning (NACOL). (2007). National Standards of Quality
for Online Courses. Vienna, Virginia, USA: NACOL. http://www.nacol.org/nationalstandards/

National Education Association (NEA). (2006). Guide to Teaching Online Courses. Washington,
D.C.: NACOL. http://www.nea.org/technology/images/onlineteachguide.pdf

National Education Association (NEA) and Blackboard Inc. (2000). Study Finds 24 Measures of
Quality in Internet-Based Distance Learning. http://www.nea.org/nr/nr000321.html

Organisation for Economic Co-operation and Development, (OECD). (2006). Guidelines for
Quality Provision in Cross-border Higher Education.
http://www.oecd.org/dataoecd/27/51/35779480.pdf

Organisation for Economic Co-operation and Development, (OECD). (2004). Quality and
Recognition in Higher Education: The Cross-border Challenge. OECD Publishing. 

Quality Matters Inter-Institutional Quality Assurance in Online Learning,

http://www.qualitymatters.org/

Reid, I. C. (2003, Spring). Quality online education – new research agendas. Academic
Exchange Quarterly, 7(1). http://rapidintellect.com/AEQweb/mo2268w03.htm

South African Institute of Distance Education (SAIDE), (2004). Distance Education and Open
Learning in Sub-Saharan Africa: Criteria and Conditions for Quality and Critical Success
Factors. Vancouver, Canada: Commonwealth of Learning.

UNESCO (2007, November 30). Third Global Forum on International Quality Assurance,
Accreditation and the Recognition of Qualifications in Higher Education: Learners and New

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Quality Resources Pertaining to the Quality Assessment of e-Learning, Online Learning, and Distance Education by C. R. Wright 2
Higher Education Spaces – Challenges for Quality Assurance and the Recognition of
Qualifications, Final Report of the Dar es Salaam, Tanzania Forum.
http://unesdoc.unesco.org/images/0015/001559/155919e.pdf

University of Wisconsin-Madison, Quality Principles, Retrieved March 20, 2008 from:

http://www.wisc.edu/depd/html/quality3.htm

Web-Based Training Information Center. What Constitutes Quality in Web-Based Training?

http://www.webbasedtraining.com/primer_quality.aspx

Wong, A. L. (2007, November). Cross-cultural delivery of e-learning programmes: Perspectives

from Hong Kong. The International Review of Research in Open and Distance Learning, 8(3).
http://www.irrodl.org/index.php/irrodl/article/view/426/937

Wright, C. R. (2006, October 30-November 3). Selecting an Open-Source Online Course

Development and Delivery Platform: An Academic Perspective. Presentation at the Fourth Pan
Commonwealth Forum on Open Learning, Ocho Rios, Jamaica.
http://www.csuchico.edu/tlp/onlineLearning/rubric/

Wright, C. R. (2003, Fall). Criteria for evaluating the quality of online courses. The Distance,
12(3). http://www.adeta.org/userfiles/File/newsletters/2003/newsletterFall2003.pdf or
http://elearning.typepad.com/thelearnedman/ID/evaluatingcourses.pdf

Yeung, D. (2002, Summer). Toward an effective quality assurance model of web-based

learning: The Perspective of Academic Staff. Online Journal of Distance Learning
Administration, 5(2). http://www.westga.edu/~distance/ojdla/summer52/yeung52.htm

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