TO WHOEVER IT MAY CONCERN

This is certify that Ms. 6th semester degree

B.COM student of st.joseph institue of management studies
Devagiri ,calicut has sucessfully completed project training work
on “CONSUMER SATISIFICATION IN MARKETING DEPARTEMENT”
in MILMA CENTRAL PRODUCT DAIRY NADUVATTOM, BEYPORE
from 17.1.2018 – 22.1.2018

Her conduct and interest in learning various aspects connected

with her project training work found to be good

We wish her the best in all her future endevours

Signature of Manger
 CERTIFICATE

This is certify that the project entitled “CONSUMER

SATISIFICATION IN MARKETING DEPARTEMENT IN MILMA
CENTRAL PRODUCT DAIRY NADUVATTOM,BEYPORE is a project
work done by in partial fulfillment of the
requirements for the degree of B.COM in st.joseph institute of
management studies devagiri under Calicut university had been
carried out under my direct supervision and guidance. The
project or a similar has not been submitted for any other
examination and does not from part of any other course under
gone by the candidate

Signature of the candidate:

Signature of the supervision/Guide:

Signature of the center co-ordinator:

Place:

Date:
 DECLARATION

I hereby declare that the project entitled “CONSUMER

SATISIFICATION IN MARKETING DEPARTEMNT IN MILMA CENTRAL
PRODUCT DAIRY NADUVATTOM, BEYPORE is a genuine and
original work done by me in partial fulfillment for the award of
the degree of B.COM by the Calicut university .

I also declare that the project report has been submitted by me

fully or partially for the award of any other fellowship of any other
university or institution.

Name of the student:

Signature:

Date:
 ACKNOWLEGDMENT

With extreme pleasure and gratitude , I hereby submit my project

“consumer satisfaction in marketing department”in milma central
product Dairy naduvattom ,beypore .i take this opportunity to
expree my gratitude to the people who have cooperated for this
successful completion of the project.

Iam greately thankful to respected principal Nandhagopalan sir in

st.joseph college devagiri,Calicut.

It gives the immense pleasure to express my deep and sincere

thankful to teachers for valuable suggestions through out the
study.

I take this opportunity to express thanks to Ms. lasitha

madam(Personnel officer) and marketing manager Mr. sarath for
their valuable suggestion and co ordination.

Finally I sincere thanks to my family friends and all others who

help in the completion of this project study.

All above, I thank the lord almighty for his grace ,mercy,and
unseen guidance , without which this project would not have
been possible.

Name of the candidate

 CONTENTS

CHAPTER-1 INTRODUCTION

CHAPTER-2 NETWORK

CHAPTER-3 REVIEW OF THE LITERATURE

CHAPTER-4 ORGANISATION PROFILE/STRACTURE

CHAPTER-5 CATEGORY OF EMPLOYEES

CHAPTER-6 MARKETING DEPERTEMENT

CHAPTER-7 OTHER DEPARTEMENT

CHAPTER-8 QUESTIONAIRE AND GRAPHS