INDUSTRY

DALKIA,
creating energy
progress
Dalkia is a world leader in energy services, offering
innovative solutions to promote the sustainable growth

€8.6 bn
of cities and companies. In the drive to combat climate
change, volatile energy prices and dwindling resources,
in revenue Dalkia offers customers expertise in developing,
building and managing more efficient energy systems

53,457 that are more in tune with the environment.

employees Core expertise in enhancing energy efficiency. From

decentralized production to demand management

Over 4,500
through optimal distribution, Dalkia helps forge every
link of the energy chain to strengthen the performance
industrial sites managed of energy systems.

€2.2 bn Drawing on a wealth of experience in over 40 countries

that includes managing heating and cooling networks,
in revenue
optimizing industrial utilities, enhancing the energy
from industry
efficiency of buildings and promoting alternative and
renewable energy sources, Dalkia offers its customers
tailored solutions to reduce their energy consumption
2010 figures and boost the performance of their facilities.
 challenges
Challenges
Manufacturers are facing an increasingly competitive global
environment, which makes cost management a key priority.

Forced to comply with stringent environmental standards,

they require business models that effectively factor in carbon
costs, which brings a need for support in:

Managing risks
> Ensuring safe production methods
> Upholding the highest quality standards
> Preventing health & safety risks

Honing the company’s competitive edge

> Reducing production and operating costs
> Removing reliance on the volatile price of fossil fuels
> Promoting innovation

Developing a sustainable ecosystem

> Reducing the ecological footprint of sites
> Making social responsibility a cornerstone of
competitiveness
 2
INDUSTRIAL
INFRASTRUCTURE
AND BUILDINGS

THE DALKIA
service offering
Dalkia is actively involved in all areas of
industry, offering an exclusive range of
expertise in everything from pharma-
ceuticals and microelectronics to paper,
automobiles and food processing. It
provides a wide array of services incorp-
orating the purchase of primary energy at
prices negotiated by its dealing room, the
production and distribution of utilities, and
the optimization of demand and energy WOOD-FIRED HEATING SYSTEM

flows. 1 industrial utilities

and energy systems
> Supplying primary energy, integrating
renewable and alternative sources
> Managing power plants for industrial
utilities such as steam, cooling and
compressed air
> On-site power generation, cogeneration
(CHP) and trigeneration (CCHP)
> Reducing carbon emissions
 service offering
1
INDUSTRIAL
UTILITIES AND
ENERGY SYSTEMS

CLEAN ROOM

2 industrial infrastructure energy integration

and buildings
> Managing heating, ventilation and air-
conditioning facilities
> Managing controlled-atmosphere facilities
> Multi-technical building maintenance
> Managing real estate
> Streamlining energy flows
> Recovering unavoidable energy and
by-products
> Optimizing facilities for industrial
parks
 SOLUTIONS
by Dalkia
Dalkia designs and implements groundbreaking solutions that ensure
continuous improvement in performance in the drive to rise to industry
challenges.

Reliability of facilities
> Commitment to ensuring operating continuity and levels (pressure,
throughput and temperature)
> Operations and maintenance (preventive and corrective)
> 24/7 customer relationship management

Energy efficiency of industrial utilities

> Secure supply for industrial utilities, while maintaining service-level
commitments on availability, quantity, quality and price
> Optimizing the efficiency of energy supply
> Commitment to improving the energy mix, including the use of
renewables

Reducing the energy and carbon footprint

> Commitment to energy savings through lean energy management,
continuous monitoring, inspections and reporting
> Commitment to lower CO2 emissions through carbon assessments,
development of alternative energy sources (biomass and industrial
by-products) and recovery of unavoidable energy
> Leveraging market positions and promoting methods of rewarding
carbon-neutral approaches
 dalkia’s advantages
DALKIA’S
advantages
Dalkia draws on feedback from over 4,500 industrial processes
worldwide and solid R&D expertise to create innovative solutions.

Dalkia offers manufacturers a range of services including:

> Leveraging its expertise to effectively manage costs
> Optimizing the environmental impact of business processes
> Improving safety and risk management
> Handling contract start-up as a project in itself
> Ensuring continuity of service and responding to call-outs as quickly
as possible
> Building a partnership based on transparency and responsibility
> Bolstering quality of service through continuous improvement
> Promoting employee empowerment and skills development
> Mobilizing expertise quickly to handle complex situations
> Providing information and updates on compliance with service
commitments

2.4 15.6 TWh 7.1

million metric tons of energy savings million metric tons
of biomass used of CO2 emissions prevented
 INTERNATIONAL
references

Photo credits: Veolia Environnement photo library, Samuel Bigot/Andia, Dalkia UK, Rodolphe Escher, Hervé Gabert, Getty Images/Cultura RF, OJO Images, Jean-François Pélégry, Nicolas Vercellino.
ASTRAZENECA, ONE OF THE WORLD’S LEADING
PHARMACEUTICAL COMPANIES, UK:
AN INNOVATIVE ENERGY SOLUTION
Design and operation of a CHP plant (23 MW)
covering the full range of site energy needs.
Transfer of surplus electricity to other AstraZeneca
sites over the national electricity network.
Reduction in CO2 emissions of
39,000 metric tons a year.

SMURFIT KAPPA, WORLD LEADER

IN PAPER-BASED PACKAGING:

- Infographics: Julien Gremaud.

THE MOST POWERFUL WOOD-FIRED CHP
PLANT IN FRANCE
Design and operation of a high-performance biomass
plant delivering 63 MWe and 124 MWth.
Recovery of waste wood from
industrial processes and forest residues.
Reduction in site CO2 emissions of over 90%.

ST MICROELECTRONICS, WORLD LEADER

Dalkia - January 2012 - Communications Department. Design/Layout:

IN SEMICONDUCTOR SOLUTIONS, FRANCE:
THE HIGHEST STANDARDS IN QUALITY AND RELIABILITY
Comprehensive management
of on-site industrial utilities.
Inspection and monitoring of air quality 24/7
for 17,000 square meters of clean room facilities.
Plant monitoring and operations from
a single control room, 24/7.

www.dalkia.com