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 Our Mission:

To be a leader in our markets, profit-oriented business units, creative in our pursuits and
family to our employees.

CORPORATE QUALITY POLICY:

The Corporate Quality Policy is consistently providing products and services that exceed
customer expectations, and to meet ascribed customer, legal and statutory requirements.

IN PURSUIT OF OUR COMPANY GOALS WE ARE COMMITTED TO:

- Continual improvement
- Trained and dedicated personnel
- A safe work place and safe work systems
- A management system that meets the requirements of ISO 9001:2008
Our Mission
OVERVIEW

- Our core values

Citytec Core Values:

We believe in:
- Ethics Trust and Integrity
- Performance Quality, Safety and Clear Communication
- Profit and Loss Effective and Efficient Result
- Innovation Encourage ways of improving everything we do

Joe Mansour
Managing Director
CG Group

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Company Overview

Citytec L.L.C. as an ISO 9001:2008 Company, have over the years established their
reputation by constantly expanding their operating base & offering quality products
and service.

Citytec is the foremost Security Company in the Gulf, financially strong & with a long
term commitment to market.

Citytec is the market leader for Security Systems, including Burglary and Fire Systems
Monitoring, Fire & Safety protection Systems, as well as advanced technology products,

Company Overview
with over 10,000 systems installed to date locally and regionally.

Citytec as an integrated solutions provider, works with the clients to offer the best
solutions that meet their requirements, with very latest technology, high quality,
reliability & effective solutions for all Government, Residential, Retail, Commercial,
Industrial, & all other markets requiring security & protection solutions.

Citytec business units, with offices in Abu Dhabi, Dubai, Sharjah & Fujairah are well
placed to cover all aspects of the security market, both in the UAE & abroad.

Citytec offers system design, integration, supervision, installation and customer

training, all backed up with a fully trained sales & technical staff.

All inclusive maintenance contracts & emergency call out facilities are available to suite
customer needs.

Citytec Quality Management System combined with customer’s feedback, ensure that
the best & most effective solutions are always available to the UAE market, backed up
with an effective sales & customer support organization.

Listed are a range of our services and products, which are currently in service with a
vast range of customers throughout the U.A.E.

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 Customer Services
Citytec, can provide the following services:

• Consultancy • Installation & Commissioning

• Engineering & Designs • Operator Training
• Evaluation Surveys. • After Sales Service
• Upgrade Surveys
• Maintenance Contracts

Customer Support
Citytec, puts a strong emphasis on excellence in customer support by having the largest
support in the UAE. By this we will maintain our prominent position in the market.
Good training and dedicated staff ensure the quality & customer satisfaction.
Company Overview

We maintain specialist staff to answer & respond to service or emergency calls.

Citytec, encourages customers to take out maintenance contracts, which we can tailor
OVERVIEW

to suit individual needs. we carry ample stocks of all our products to meet the service
needs.

We continuously update our products & services and ready to demonstrate

solutions & products on request.

Main Areas of Operation

• Dubai Police Central Monitoring. Installation and Maintenance.
• Jebel Ali DPA Central Fire Monitoring Installation & Maintenance
• Sharjah Civil Defense Central Monitoring. Installation and Maintenance.
• Ajman Police Central Monitoring. Installation and Maintenance.
• Design, Install, Maintain, Integrated / Stand Alone, Security Alarm Systems.
• Design, Install, Maintain, Integrated / Stand Alone, CCTV Surveillance.
• Design, Install, Maintain, Integrated / Stand Alone, CCTV Surveillance Covert
Systems, Remote video systems.
• Design, Install, Maintain, Integrated / Stand Alone, Access Control Systems.
• Design, Install, Maintain, Perimeter, Ground & Fencing Detection Systems.
• Supply and Install, Maintain, Fire Communication Systems for Jebel Ali FZ,
Fire Monitoring System.
• Supply and Install, Maintain, Nurse Call Systems.
• Supply and Install, Maintain, Micro wave Communication Systems.
• Supply and Install, Maintain, Guard Patrol System.
• Supply and Install, Maintain, Speed Radar Systems.
• Supply and Install, Maintain, Airport & Government Security Systems.

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Citytec Business Units
Citytec consists of a number of independent units that are all under the direct control of Citytec
Management.

Citytec with the offices in Abu Dhabi, Dubai, Sharjah and Fujairah sells, installs & maintains a wide
range of Security Systems, CCTV, Access control, Monitoring Systems, Electronic systems,
Communication systems, Fire and Safety systems and overseas the Engineering division of the
group.

Citytec Business Units

Citytec Special Equipment Division is specialized in high-end security products serving the needs of
the specialized security market related to airports, government, police, military & other high-end
users. This includes X-ray security screening systems, mail scanners, under vehicle inspection
systems, mobile speed radar systems, guard patrol systems, perimeter detection systems.

CG Engineering
CG Engineering has over one hundred engineers & technicians under its control.
Regular factory training by our suppliers & partners ensures our staff is always up to date on the
latest equipment. The engineering division supports the other Citytec companies & businesses
units with installations, commissioning & maintenance services.

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 Organization Chart
OVERVIEW

Citytec Group Managing Director

Citytec Group Deputy M.D.

Administration Business Units

Human Resource Finance Department Purchasing & Stores

Secretary/Office Boy Legal Department
Department Department

Head of Secretary Group Financial Purchasing &

HR Manager Legal Consultant
Office Boy Controller Stores Manager

Logistics & Public Information Technology Quality Assurance

Department Marketing Department Department
Relation Department

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Logistics & Public Marketing Head of Quality
I.T. Manager
Relation Manager Manager Assurance
 Citytec Group Managing Director

Citytec Group Deputy M.D.

Administration Business Units

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Citytec Citytec Guard
Citytec Dubai Citytec Abudhabi Special Equipment

General Manager General Manager General Manager General Manager

Citytec CG
Citytec Sharjah Citytec Fujairah Fire & Safety Engineering

General Manager General Manager General Manager General Manager

Organization Chart
 Security Products & Systems Overview

Security Alarm Systems

Citytec has been in the business of Selling, Installing & Maintaining all kinds of security
systems for more than 20 years.
Residential & Commercial properties, Jewelry shops, Money Exchanges, Banks, Hotels,
Warehouses are all benefiting from our experience in the market.
Citytec has developed strong partnerships with major international security equipment
suppliers in order to bring to the market the most advanced & competitively priced
products & professional back up services.

Monitoring Services
Having a good security system will protect your home, office or workplace, but it is only
Systems Overview

half a battle, having a security system with MONITORING will allow you to connect
DIRECTLY to the Police even without touching a button.
OVERVIEW

Citytec were the pioneers of Security Monitoring in the Emirates & today we are the lead-
ers, offering a wide range of monitoring services, including Security Alarms & Panic
Alarms to a range of customers in residential & commercial premises.

All your information is stored in the central monitoring servers, such as exact location,
nearest landmark, contact phone numbers along with other vital information which will
enable the Police to assist you. With a proven response rate, you can have a complete
peace of mind in minutes.

Immediate response automatically or at the touch of a button.

You don’t have even to make a phone call.
You don’t have to give directions for them to find you.
You don’t have a language problem.
Even if you are not at home or out of the country it all works automatically.
Protect your family and business with Citytec.
Security panic 24 hours a day.

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CCTV Systems
Citytec can offer a wide range of CCTV cameras and accessories to cover a diverse range of
applications.
Citytec has made strong strategic alliances with leading manufacturers to be able to us to
bring quality, reliability and cost effectiveness to every requirement.
Citytec focuses on providing highly innovative solutions for almost every surveillance
application, enabling you to maintain the security of your business/home and it’s assets
with confidence and ease.

Check out our range

- General purpose, Dome, Box - Type and PTZ cameras.
- Low Light, IR and Thermal Cameras.
- Multiplexers and Telemetry

Systems Overview
- Mega-Pixel Cameras
- Matrix switching equipment
- State of the art Digital Video Recorders.
- Video transmission & Media converters
- Number Plate Recognition

Networked CCTV Systems

Citytec has introduced new and innovative solutions in the form of advanced CCTV
Networking from the market leaders.

Our solutions are reliable and advanced yet user friendly.

Digital Wireless Video Solutions for CCTV solutions Increase the flexibility, reduce installation costs
with Point-to-Point and Mesh Networks

Access Control
Citytec can offer various “Access Control Solutions”, for your building.
Be it stand-alone or a fully integrated system, we have the answer. From a single door, to a
large-scale complex, we can provide the most up-to-date & cost effective solutions.
Advanced point and click interfacing makes controlling your system only a mouse click away.

- We provide a complete & integrated Access Control solutions

which utilizes the use of the client’s existing network with minimal
bandwidth requirement.
- Our solutions, will meet the security needs of the clients for today
and tomorrow.
- We proudly pass from our expertise and knowledge.
- We are always able to upgrade existing solutions progressively as
systems and products are developed.

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 Automatic Barriers & Gates
Citytec can provide a complete range of automation solutions for car parking, traffic
control, access, and traffic management. With a range of products and accessories
from leading suppliers to meet all situations coupled with years of experience in
installation & service, we will find the solution you require.

We Provide
- Automatic Barriers & Gate Operators
- Bollards & Road Blockers
- Under Vehicle Surveillance Systems
- Parking & Parking management systems
- Automated / Remote controlled Systems
Systems Overview

Explosive Blast Protection

OVERVIEW

A Combination of products which include containment devices or blast containment

films applied on the glass of your offices/buildings.
Speed Radar Systems
Mobile and handheld devices that are used worldwide by law enforcement agencies
and in Dubai for the enforcement of speed control on the streets.
Rapid Deployment Systems
Motion sensor and camera based rapid deployment systems which are wireless and
can be deployed within minutes to protect an asset.
Explosive Detectors
For a higher level of security in consulates and high profile building to screen people
for explosives. Handheld, desktop and portal models available.
For Personal Protection
Electric Shock enabled briefcases to carry your valuables or for your staff who carry
bulk cash between office and bank. The shock Briefcase will generate an electric
shock and the person grabbing the briefcase will be forced to abandon the briefcase.

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Guard Tour Patrol System
System for logging the rounds of employees in a variety of situations such as security
guards patrolling property, technicians monitoring climate-controlled environments
and correctional officers checking prisoner living areas. It helps ensure that the
employee makes his or her appointed rounds at the correct intervals and can offer a
virtually indisputable record for legal or insurance reasons .

Metal Detectors
Citytec markets a range of metal detectors from leading manufacturers, both walk
through & hand held for security screening & also for recreational activities

Improved Detection Performance

- Pinpoints targets – right , left, or center of body from head to toe

Systems Overview
- Multi-coil design reduces susceptibility to outside interference
- Zone by zone calibration optimizes detection field less than 5% false alarm
rates capability
- Reduces false alarms caused by common items such as keys, coins, etc.

Electronics Systems
Citytec can supply a range of Electronics Systems for specific customer needs,
Such as
- Nurse Call systems and Infant Security Systems
- Digital Electronic Lock Systems & Magnetic door locks
- Intercom Systems, Public Address, Background Music & Voice Evac Systems
- AV Systems, MATV & SMATV Systems
- All Kind of Low Current Systems

Systems Integration
Citytec is your one-stop source for a wide range of custom-built, or factory-configured
solutions delivered directly to your site. Our Customer Integrated Solutions depart-
ment is just one way we serve your technology needs for qualifying purchases,
whether it’s simple hardware installation or complex integration of customized hard-
ware and software, we can help you find the answer.

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 Government Sector:
Our Clients
OVERVIEW

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Banking & Money Exchange Sector:

Our Clients

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 Hospitality Sector:
Our Clients
OVERVIEW

Commercial Sector:

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 Our Clients

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 Proud Member of:
ww.citytec.com

Abu Dhabi
Tel.: +9712 6712202
Fax: +971 2 6760011
P.O.Box: 51575

Dubai
Tel.: +971 4 2684333
Fax: +971 4 2684400
P.O.Box: 15137

Sharjah
Tel.: +971 6 5725888
Fax: +971 6 5725111
P.O.Box: 1458

Fujairah
Tel.: +971 9 2233556
Fax: +971 9 2233566
P.O.Box: 4321

info@citytec.com
www.citytec.com