I tried to do a local Try each of these in turn:

HotSync operation, ■ Make sure HotSync Manager is

but it did not running. If HotSync Manager is
complete running, exit and restart it.
successfully.
■ Make sure you selected Local from the
HotSync Manager menu or the Palm
Desktop software menu.
■ Check the cable connection between the
cradle and the serial port on your
computer.
■ Make sure you selected the correct
serial port on the Local tab in the Setup
dialog. It should be set to the port where
you connected the cradle.
■ Try a lower baud rate setting on the
Local tab in the Setup dialog.
■ Make sure you are not running another
program, such as America Online,
CompuServe, or WinFax, that uses the
serial port you selected in the Setup
dialog box.
■ Read the HotSync Log for the user
account for which you are performing a
HotSync operation.
■ Make sure your organizer is seated in
the cradle correctly.
■ Make sure the gold-plated connectors
on the cradle and your organizer are
clean. Use a pencil eraser to clean them.

Appendix B Page 245