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Maston
214.906.1359; jason.maston@gmail.com
www.linkedin.com/pub/jason-maston/a/507/96b/en
EDUCATION
The University of Texas at Dallas, Richardson, TX August 2015
B.S., Business Administration – Organizational Behavior and Human Resources
Cum Laude
BUSINESS EXPERIENCE
FASTSIGNS International, Inc.
Point-of-Sale Systems Manager October 2013 - Present
• Provide technical support for cloud-based Point-of-Sale solution for a network of over 600 franchise locations
worldwide
• Troubleshooting of Point-of-Sale system via back end access
• Provide remote support via Team Viewer application with franchisee or center employees
• Monitor and maintain support tickets via Track-It software
• Provide feedback to software developers regarding future software enhancements
• Implementation of training and support for new and existing FASTSIGNS franchisees
• Assist in developing training manuals and documentation
• Coordinate enrollment for monthly point-of-sale training webinars between franchisees and POS software vendor
• Development and ongoing maintenance of franchise support website for recommended Point-of-Sale Solution
• Coordinate efforts between FASTSIGNS and software developer to migrate sales and customer data for existing
locations
OfficeTeam
Temporary Office Assistant July 2007 – November 2007
Administrative support for numerous clients on a temporary basis:
• Balfour Beatty Construction (File Clerk)
• National Math and Science Initiative (Administrative Assistant)
• Pilgrim’s Pride (Executive Assistant)
TECHNICAL SKILLS
Advanced Word, Excel, PowerPoint, & Outlook, Advanced Adobe Acrobat, Photoshop, & Illustrator, Intermediate Apple
Pages, Numbers, & Keynote, Intermediate Camtasia Video Editing Software