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Republic of the Philippines

Department of the Education

PUBLIC TECHNICAL-VOCATIONAL

HIGH SCHOOLS

1
COMPETENCY – BASED
CURRICULUM

(Second Year)

CORE COMPETENCY

2
COURSE DESIGN

COURSE TITLE : FOOD TRADES

NOMINAL DURATION : 410 HOURS

QUALIFICATION : NC II

COURSE DESCRIPTION: This course is designed to develop the knowledge,


skills and attitudes required in preparing, cooking
and presenting a variety of dishes in a commercial
kitchen or catering operation. It covers
competencies such as plating, presenting and
serving food, preparing and storing vegetables,
fruits, eggs and starch dishes, preparing hot and
cold desserts, cleaning and maintaining kitchen
premises, performing safety practices in the
workplace and observing workplace hygiene
procedures.

3
COURSE STRUCTURE

Unit of Competency Module Title Learning Outcome No. of


Hours

Second Year Cleaning and LO1. Clean, sanitize and store 15


maintaining kitchen equipment
premises
LO2. Clean and sanitize premises
1. Clean and
LO3. Handle waste and linens
Maintain Kitchen
Premises

2. Perform Safety Performing Safety LO1. Follow Workplace Procedure 10


Practices in the Practices in the for Health, Safety and Security
Workplace Workplace
Practices
LO2. Deal with Emergency
Situations
LO3. Maintain Safety Personal
Presentation Standard

3. Observe Observing Workplace LO1. Observe Hygiene Procedure 10


Workplace Hygiene Hygiene Procedure LO2. Identify and Prevent Hygiene
Procedure
Risk

4. Plate, Present and Plating, Presenting and LO1. Prepare Food for Service 35
Serve Food Serving Food LO2. Portion and Plate Food
LO3. Work in a team

5. Prepare, Cook and Preparing, Cooking and LO1. Coordinate, Organize and 120
Serve Food for Serving Food for Menu Prepare Food Service
Menu
LO2. Cook and Serve Menu Items
for Food Menu
LO3. Coordinate and Complete
end Service Requirements

4
6. Prepare Preparing Vegetables, LO1. Prepare vegetables and fruits 80
Vegetables, Fruits, Fruits Eggs and Starch
Eggs and Starch Dishes LO2. Prepare Starch Dishes
Dishes LO3. Prepare and Cook Egg-Based
Dishes

LO4. Store Vegetables, Eggs and


Starch Food Stuff

7. Prepare Hot and Preparing Hot and Cold LO1. Prepare Desserts
Cold Desserts Desserts
LO2. Decorate, Portion and
Present Desserts

LO3. Prepare Sweet Sauces

LO4. Prepare Accompaniments,


Garnishes and Decorations

LO5. Store Desserts

8. Prepare Prepare Appetizers LO1. Prepare and Present a 60


Appetizers and and Salads Variety of Salads and Dressings
Salads
(Hot and Cold ) LO2. Prepare and Present a range
(Hot and Cold ) of Hot and Cold Appetizers

LO3. Store Appetizers

COURSE DELIVERY (METHODOLOGY):

Lecture/Discussion

Self-Paced Learning

Demonstration

Survey and Actual Demonstration

Hands-on Activity

5
Research Work

Small Group Discussion

Distance Education

Role Playing

Actual Performance

Film Viewing/Multimedia Presentation

Direct Observation

6
MODULE OF INSTRUCTION (1)

Unit of Competency : Clean and Maintain Kitchen Premises

Module Title : Cleaning and Maintaining

Kitchen Premises

Module Description : This module covers the knowledge


and skills in cleaning and maintaining the
kitchen storage areas, food preparation in
commercial cookery or catering operations

Nominal Duration : 10 hours

Certificate Level : NC II

Learning outcomes

Upon completion of this module, the students must be able to:

LO 1. Clean, sanitize and store equipment

LO 2. Clean and sanitize premises

LO 3. Handle waste and linen

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LO 1. Clean, Sanitize and Store Equipment

ASSESSMENT CRITERIA

1. Chemicals used for cleaning are selected.


2. Equipment and utensils are cleaned and sanitized in
accordance with manufacturer’s instructions.
3. Cleaning equipment and utensils are stored and stacked safely
in designated places.
4. Cleaning equipment are used safely in accordance with
manufacturer’s instructions.
5. Cleaning equipment are assembled and disassembled safely.

CONTENTS

 Chemicals for cleaning and or sanitizing kitchen equipment and


utensils
 Equipment to be cleaned and sanitized
 Cleaning and sanitizing equipment according to manufacturer’s
instruction
 Proper use of cleaning equipment according to manufacturer’s
instruction
 Assembly and disassembly of cleaning equipment
 Storing cleaned equipment safely in designated area

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING MATERIALS


UTENSILS MATERIALS

 Dishwasher  Basin  Disinfectant  References

 Ventilating Fan  Knives  Soap  Module

 Stacker  Steel Wall  Wash Cloth  Handout

 Storerooms
and Clipboards

 Oven

 Freezer

METHODOLOGIES

8
 Lecture/ Discussion
 Self-paced learning
 Demonstration

ASSESSMENT METHOD

 Written Examination
 Interview/ Oral Questioning
 Direct observation
 Performance Test using scoring rubric

LO 2. Clean and Sanitize Premises


9
ASSESSMENT CRITERIA

1. Cleaning schedule is followed based on enterprise procedures.


2. Chemicals and equipment for cleaning and sanitizing are safely
used.
3. Walls, floors, shelves and working surfaces are cleaned and
sanitized observing all precautionary measures.
4. First aid procedures are followed if accident caused by
chemicals happens.

CONTENTS

 Various types of chemicals and equipment for cleaning and


sanitizing and their uses
 Occupational Health and Safety requirements for using cleaning
equipment
 Using and storing cleaning materials and chemicals properly
 Cleaning schedule based on enterprise procedures
 Proper cleaning and sanitation of working surfaces
 First aid procedures for accidents caused by chemicals

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING MATERIALS


UTENSILS MATERIALS

Floor Polisher  Basins  Disinfectant  References


 Pails  Soap  Module
 Wash Cloth  Handout

METHODOLOGIES

 Lecture/Discussion
 Survey and actual demonstration
 Self paced module

ASSESSMENT METHOD

 Written report
 Interview
 Observation
 Performance Test using scoring rubrics

LO 3. Handle Waste and Linen

10
ASSESSMENT CRITERIA

1. Waste are sorted and disposed according to hygiene regulations,


enterprise practices and standard procedures

2. Cleaning chemicals are disposed safely in accordance with


standard procedures

3. Linens are sorted and safely removed according to enterprise


procedures

CONTENTS

 Sorting and waste disposal according to hygiene regulations,


workplace practices and standard procedures

 Safe disposal of cleaning chemicals

 Kinds of linen

 Sorting and removal of linen according to enterprise procedure

CONDITIONS
The following resources are needed:

EQUIPMENT LINENS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Washing  Table  Disinfectant  References


Machine napkin  Soap  Module
 Table cloth  Laundry basket
 Dryer  Tea towels  Waste basket
 Clothing  Garbage bag
 Cleaning cloth

METHODOLOGIES

 Lecture

 Roll playing

11
 Self-paced module

 Demonstration

 Tapes (Video Viewing)

ASSESSMENT METHOD

 Written Test

 Oral Report

 Observation

 Performance Test using scoring rubrics

MODULE OF INSTRUCTION (2)

12
Unit of Competency : Perform Safety Practices in
the Workplace

Module Title : Performing Safety Practices


in the Workplace

Module Description : This module deals with the knowledge,


skills and attitudes in health, safety and
security practices. It includes dealing with
emergency situations and maintaining safety
personal presentation standards.

Nominal Duration : 10 hours

Certificate Level : NC II

Learning outcomes

Upon completion of this module, the students must be able to:

LO1. Follow workplace procedures for health, safety and


security practices

LO2. Deal with emergency situations

LO3. Maintain safety personal presentation standards

LO 1. Follow Workplace Procedure for Health Safety and Security Practices

ASSESSMENT CRITERIA
13
1. Correct health, safety and security procedure is followed in
line with industry requirements.
2. Faults and problems are identified and the necessary
corrective action is taken in line with enterprise procedures.
3. Suspicious behavior or unusual occurrence is reported in
line with enterprise procedure.

CONTENTS
 Workplace, health, safety and security procedure
 Quality standards
 Safety work practices
 Proper garbage disposal
 Proper dress code

CONDITIONS

The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Fire  Medicine Kit  Writing pads  Brochures


Extinguisher  Fly Swatter  Uniforms  Manual in
safety, security,
 Garbage bin health
procedures
 References

METHODOLOGIES
 Lecture
 Discussion
 Demonstration
 Research Work

ASSESSMENT METHOD
 Written examination
 Hands on Activity
 Interview/ Oral Report

LO 2. Deal with Emergency Situations

ASSESSMENT CRITERIA

14
1. Potential emergency situations are recognized and appropriate
action is taken within individual scope of responsibility.
2. Emergency procedure is complied with;
3. Emergency situations are responded to in line with enterprise
guidelines.
4. Emergency situations are reported in line with enterprise
procedures.

CONTENTS

 Emergency situations
 Emergency procedure in line with enterprise procedure
 Safety measures
 Alternative steps

CONDITIONS

The following resources are needed:

Manuals on emergency situation and procedure


 Working pads
 Tools/ equipment
 Uniforms
 Supplies

METHODOLOGIES

 Lecture
 Discussions
 Demonstration

ASSESSMENT METHOD
 Written examination
 Demonstration
 Portfolio

LO 3. Maintain Safety Personal Prevention Standards

ASSESSMENT CRITERIA

15
1. Safety personal standards are identified and followed in line
with workplace procedure/ enterprise procedure

CONTENTS

 Desirable working attitudes


 Interpersonal skills
 Safety personal presentation standards

CONDITIONS

The following resources are needed:

 Manuals
 Brochures
 Working pads
 Uniforms
 Supplies
 Handbook

METHODOLOGIES

 Self-paced/ instruction
 Demonstration
 Distance Education
 Small group discussion

ASSESSMENT METHOD

 Written examination
 Demonstration
 Portfolio
 Performance Rubric

MODULE OF INSTRUCTION (3)

16
Unit of Competency : Observe Workplace Hygiene
and Sanitation Procedure

Module Title : Observing Workplace Hygiene


and Sanitation Procedure

Module Description : This module covers the knowledge,


skills and attitudes in observing workplace
hygiene and sanitizing procedure. It includes
following hygiene procedure in identifying and
preventing hygiene risks

Nominal Duration : 10 hours

Certificate Level : NC II

Learning outcomes

LO 1. Observe hygiene and sanitizing procedure

LO 2. Identify and prevent hygiene risk.

LO 1.Observe Hygiene Procedure


ASSESSMENT CRITERIA
17
1. Workplace hygiene procedure and personal grooming are
implemented based on standard operating procedure.
2. Handling and storage of items are undertaken in line with
workplace procedure.

CONTENTS

 Workplace hygiene procedure


 Personal grooming and hygiene including hand washing
procedure
 Handling and storage of food items, tools and equipment

CONDITIONS
The following resources are needed:

 Handouts on hygiene procedure


 Cleaning and sanitizing materials
 Personal protective equipment

METHODOLOGIES

 Lecture / Discussion
 Demonstration

ASSESSMENT METHODS

 Written examination
 Direct Observation
 Hands on activity

LO 2. Identify and Prevent Hygiene Risk

ASSESSMENT CRITERIA
18
1. Potential hygiene risks are identified in line with workplace
procedure
2. Actions to minimize/ eliminate risks are taken within the scope
of individual responsibility
3. Hygiene risks beyond the control of individual and staff
members are reported to appropriate persons for follow – up

CONTENTS

 Potential hygiene risks


 Minimizing/ eliminating risks
 Reporting and follow – up of hygiene risks

CONDITIONS
The following resources are needed:

 Cleaning tools and materials


 Learning materials / modules
 Reference books

METHODOLOGIES

 Lecture / Discussion
 Demonstration

ASSESSMENT METHODS

 Written Examination
 Demonstration
 Hands on activity

MODULE OF INSTRUCTION (4)

19
Unit of Competency : Plate, Present and Serve Food

Module Title : Plating, Presenting and Serving Food

Module Description : This module deals with skills,


knowledge and attitude required to efficiently
and professionally plate, present, and serve
food in a commercial kitchen or catering
operation

Nominal Duration : 35 hours

Certificate Level : NC II

Learning outcomes

LO 1. Prepare food for service

LO 2. Portion and plate food

LO 3. Work in a team

LO 1. Prepare Food for Service


20
ASSESSMENT CRITERIA

1. Foods are correctly identified for menu items


2. Sauces and garnishes are arranged to enterprise requirements
for specific dishes

CONTENTS

 Characteristic of basic menu food products


 Uses of Sauces and garnishes in menus

CONDITIONS
The following resources are needed:

 Recipe books
 Newspapers and magazines
 Notes
 Writing pads
 Brochures
 PC with internet connection

METHODOLOGIES

 Lecture
 Demonstration
 Hands on activity

ASSESSMENT METHOD

 Oral questioning/Interview
 Written examination
 Performance Assessment using scoring rubrics

21
LO 2. Portion and Plate Food

ASSESSMENT CRITERIA

1. Sufficient supplies of clean, undamaged crockery are arranged


and made available at temperatures appropriate to food being
served
2. Foods are correctly portioned according to enterprise policies
and/ or standard recipes
3. Food is plated and presented neatly and attractively without
drips or spills according to enterprise requirements for the
specified dish and according to;
 Appeal
 Color and contrast
 Temperature of food.
 Equipment
 Classical and innovative arrangement styles
4. Food served should be displayed in the correct temperature, in
an attractive manner, without drips or spills and giving
attention to color.

CONTENTS

 Correct food portioning


 Ways of presenting foods neatly and attractively

CONDITIONS
The following resources are needed:

 Reference books
 Manuals
 Brochures
 internet
 Notes
 Writing pads

METHODOLOGIES

 Lectures
 Demonstration
 Hands on activity

ASSESSMENT METHOD

 Oral Report
 Written examination
 Observation checklist
22
LO 3. Work in a Team

ASSESSMENT CRITERIA

1. Good working relationship with all kitchen and food service staff
is demonstrated to ensure timely and quality food service
2. Kitchen routine for food service is followed to minimize delays
and maximize food quality
3. A high standard of personal and work-related hygiene practices
are maintained

CONTENTS

 Steps in making good working relation with all kitchen and food
service staff
 Techniques in minimizing waste and environment consideration
in relation to food presentation.

CONDITIONS
The following resources are needed:

 Reference books
 Manuals
 Brochures
 internet
 Notes
 Writing pads

METHODOLOGIES

 Lecture
 Research
 Role playing

ASSESSMENT METHOD

 Oral report
 Written examination
 Observation checklist

23
MODULE OF INSTRUCTION (5)

Unit of Competency : Prepare, Cook and Serve Food for Menu

Module Title : Preparing, Cooking and Serving


Food for Menu

Module Description : This module deals with the processes


and activities required to organize,
produce and serve food for menus

Nominal Duration : 120 hours

Certificate Level : NC II

Learning outcomes

LO 1. Coordinate, organize and prepare for food service

LO 2. Cook and serve menu items for food service

LO 3. Coordinate and complete end of service requirements

24
LO 1. Coordinate, Organize and Prepare for Food Service

ASSESSMENT CRITERIA

1. Commodity quantities, style, and quality requirements are


determined according to menu, recipes and specifications
2. Clear, complete and appropriate jobs checklist for food is
prepared
3. Menu requirements and job roles are linked with other team
members based on enterprise procedures
4. Work schedules are developed and followed to maximize
efficiency
5. Food items are organized and prepared in correct quantities as
required
6. Ready to serve foods are stored appropriately

CONTENTS

 Commodity quantities, style and quality requirements


 Jobs checklist
 Menu requirements and job roles
 Work schedule/ flow chart
 Food items
 Storing ready to serve foods

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS/UTENSILS SUPPLIES AND LEARNING


MATERIALS MATERIALS

 Grills and  Colanders  Ingredients for  Menu


griddles  Pans appetizers and Recipes
 Spoons/forks salads and
 Deep fryers  Baine Marie  Ingredients for specificati
 Mandoline stocks, sauces, on
 Blenders,  Tilting Pans and soups  Menu
mixers, slicers,  Ingredients for requireme
micro vegetables, nts and job
egg and starch rules
waveoven
 Ready to
 Ingredients for serve
poultry and foods
gain
 Ingredients for
fish, seafood
25
and meat
 Ingredients for
hot and cold
desserts

METHODOLOGIES

 Lecture
 Discussion
 Demonstration
 Actual performance

ASSESSMENT METHOD

 Oral and Written report


 Direct observation
 Feedbacks

LO 2. Cook and Serve Menu Items for Food Service

26
ASSESSMENT CRITERIA

1. Appropriate commercial ingredients / materials, tools and


equipment are identified and used to prepare menu items
2. Menu items are cooked and served according to menu and
service style using appropriate cookery methods
3. Menu items and ingredients are adjusted to meet special
request of customers
4. Menu items are cooked and served to meet customer’s
expectations on quality, presentation and timeliness of delivery
5. Workplace safety and hygienic procedures are followed
according to enterprise and legislative requirements

CONTENTS

 Commercial equipment
 Cookery methods
 Needs and expectations of customer
 Workplace safety and hygienic procedure

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Electric gas  Pans  Ingredients for  References


stoves  Tilting pans stocks, sauces,  Modules
 Steamers and soups  Hand-outs
 Oven  Baine Marie  Ingredients for
 Mandoline vegetables,
 Microwave egg and starch
 Ingredients for
 Grills and hot and cold
Griddles desserts

 Deep fryers

METHODOLOGIES

 Lecture
 Group Discussion
27
 Hands on activity

ASSESSMENT METHOD

 Written/ oral report


 Performance testing using rubrics
 Project evaluation

LO 3. Coordinate and Complete and of Service Requirement

28
ASSESSMENT CRITERIA

1. End of service procedure is coordinated according to enterprise


practices
2. Food items are stored appropriately to minimize food spoilage
and wastage
3. Post service de-briefing are conducted according to enterprise
policy and procedures

CONTENTS

 End of service procedures


 Proper storing of food items
 Post service de-briefing

CONDITIONS
The following resources are needed:

 Food items
 Ingredients for appetizers and salad
 Ingredients for stocks, sauces and soups
 Ingredients for vegetables, eggs and starch
 Ingredients for poultry and game
 Ingredients for fish, seafood and meat
 Ingredients for hot, and cold desserts
 Storage equipment
 Chiller
 Freezers
 Cool rooms
 Dry stores
 References
 Manuals
 Brochures

METHODOLOGIES
29
 Lecture
 Discussion
 Hands-on activity

ASSESSMENT METHOD

 Written test
 Criteria for assessing practical skills- Performance rubrics
 Portfolio

30
MODULE OF INSTRUCTION (6)

Unit of Competency : Prepare and Cook Vegetables, Fruits,


Eggs and Starch Dishes

Module Title : Preparing and Cooking Vegetables,


Fruits, Eggs and Starch Dishes

Module Description : This module deals with the knowledge,


skills and attitude required in preparing and
cooking vegetables, fruits, eggs and starch
dishes

Nominal Duration : 80 hrs.

Certificate Level : NC II

Learning outcomes

LO 1. Prepare and cook vegetable and fruit dishes

LO 2. Prepare and cook starch dishes

LO 3. Prepare and cook egg – based dishes

LO 4. Store vegetables, eggs, starch, and foodstuffs

31
LO 1. Prepare and Cook Vegetable and Fruit Dishes

ASSESSMENT CRITERIA

1. Vegetables and fruits are selected according to season


availability, quantity, quality and price
2. Vegetables, fruits, and potato accompaniments are selected to
complement and enhance menu items
3. Variety of vegetables and fruits dishes are prepared using
suitable cookery methods to preserve optimum quality and
nutrition
4. Vegetables and fruits are attractively presented using suitable
garnishes.

CONTENTS

 Characteristics and classifications of fruits and vegetables


according to use
 Past and current trends in culinary arts using fruits and
vegetables
 Nutritive value of vegetables and fruits
 Common culinary terms related to vegetables and fruits as used
in the industry.
 Safe work practices using knives
 Principles and practices of hygiene related to the use of raw
ingredients

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING


MATERIALS MATERIALS

 Cooking range  Knives  Vegetables  Recipe books


 Colander and fruits in  Cooking
 Refrigerator  Cutting board season manuals
 Casseroles  Spices  Reference
 Blender  Sauteng pan  Dairy products books
 Measuring  Fresh meat  Modules
spoons  Brochures
 Kitchen scale Complete cooking  Hand-outs
 Containers outfit  Writing pads
 Ladles

32
METHODOLOGIES

 Lectures
 Demonstration
 Hands on application of practical skills

ASSESSMENT METHOD

 Oral and written report


 Practicum

33
LO 2. Prepare and Cook Starch Dishes

ASSESSMENT CRITERIA

1. Variety of starch foods are selected prepared and cooked according


to enterprise recipes
2. Optimum quality of starch food is ensured using appropriate
methods and standard procedures
3. Cooked starch dishes are presented attractively.

CONTENTS

 Varieties and characteristics of starch foods


 Past and current trends in culinary uses and dishes.
 Nutrition related to starch dishes, particularly the food values and
the effects of cooking on the nutritional value of food
 Common culinary terms related to starch dishes and culinary arts
that are used in the industry

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING


MATERIALS MATERIALS

 Blender  Mixing bowls  Starch  Recipe


 Wire whisk products books/me
 Commercial  Measuring  Dairy nus
spoon products  Cooking
 Mixers with
 Measuring  Sugar manuals
attachment  Reference
cups  Condiments
 Kitchen scale  Food wraps books
 Gas range with
 Casseroles  Paper towels  Modules
oven
 Cheese  Brochures
 Microwave grater Complete  Hand-outs
oven  Baking pans laboratory/  Writing
 Sifter Cooking outfit pads
 Refrigerator  VCDs

 Freezer

34
METHODOLOGIES

 Lectures
 Demonstrations
 Hands on application
 Research

ASSESSMENT METHOD

 Oral and written reports


 Written test
 Actual performance

35
LO 3. Prepare and Cook Egg – Based Dishes

ASSESSMENT CRITERIA

1. Variety of egg dishes are prepared and cooked according


to standard recipes, using a range of methods.
2. Egg dishes are correctly prepared and cooked to ensure
optimum and desired quality, consistency and appearance
3. Eggs are used for a variety of culinary uses.

CONTENTS

 Past and current trends in culinary uses and dishes of eggs


 Nutritive value of egg dishes, particularly the food values and the
effects of cooking on the nutritional value of food
 Common culinary terms related to egg based-dishes that are used in
the industry.

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING


MATERIALS MATERIALS

 Microwave  Mixing bowls  Eggs  Recipe


oven  Wire whisk  Dairy books/me
 Range w/  Measuring products nu’s
oven spoons / cups  Condiments  Reference
 Commercial  Egg separator  Sugar books
mixer w/  Ladles  Spices  Cooking
attachments (stainless/woo  Food wraps manual
 Refrigerator den)  Paper  Modules
 Electric mixer  Baking pans towels  Brochures
 Casserole  Hand outs
 Stock pots  Writing
pads

36
METHODOLOGIES

 Lecture
 Demonstration

ASSESSMENT METHOD

 Oral and written report


 Actual performance
 Project-based evaluation

37
LO 4. Store Vegetable, Fruits, Eggs and Starch Foodstuffs

ASSESSMENT CRITERIA

1. Fresh and processed eggs, vegetables and fruits are


stored at proper temperature.

2. Optimum freshness and quality are maintained in


accordance with enterprise storing techniques and
procedure

3. Fresh and processed eggs, vegetables and fruits are


kept in accordance with the required conditions.

CONTENTS

Techniques and procedure in storing fresh processed fruits,


vegetables and eggs

CONDITIONS
The following resources are needed:

Learning materials

 References
 Modules
 Brochures
 Hand outs
Supplies/Materials/Equipment

 Raw materials
 Packaging / freezer
Personal protective equipment

METHODOLOGIES

 Lecture/ Discussion
 Demonstration
 Self-paced

ASSESSMENT METHOD

 Written and Oral reports


 Practicum

38
MODULE OF INSTRUCTION (7)

Unit of Competency : Prepare Hot, Cold and Frozen Desserts

Module Title : Preparing Hot and Cold Desserts

Module Description : This module deals with knowledge,


skills and attitudes required in the
preparation of hot, cold, and frozen desserts
in a commercial kitchen or catering operation.

Nominal Duration : 80 hrs.

Certificate Level : NC II

Learning outcomes

LO 1. Prepare and produce desserts

LO 2. Decorate, portion and present desserts

LO 3. Prepare sweet sauces

LO 4. Prepare accompaniments, garnishes and decorations

LO 5. Store desserts

39
LO 1. Prepare and Produce Desserts

ASSESSMENT CRITERIA

1. Ingredients are selected, measured, and weighed according to


recipe requirements.
2. Appropriate equipment are selected and used in accordance
with manufacturers manual
3. Standard or enterprise recipes are used.
4. Creative and innovative desserts are produced.

CONTENTS

 Types of desserts and sweets


 Varity of sweets desserts
 Characteristics of desserts and sweets
 Culinary terms related to desserts and sweets
 Preparation and production of desserts
 Suitable ingredients for desserts and sweets
 Equipment use for desserts and sweet making
 Standard recipes for desserts and sweets

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Cooking  Mixing  Boxes  References


range bowl  Plastic  Modules
 Refrigerator  Knife cellophane  Hand-outs
 Chopping/  Aluminum  Brochures
cutting foil  Recipe
board  Packaging books
 Peeler tapes
 Measuring  Plastic
cups and containers
spoon 
 Spatula
 Plates
 Wooden
spoon

40
METHODOLOGIES

 Lecture/ Discussion
 Demonstration/ Application
 Oral Presentation
 Multimedia presentation

ASSESSMENT METHOD

 Oral /Written examination


 Demonstration
 Sampling of desserts made
 Direct observation of students at work

41
LO 2. Decorate, Portion and Present desserts

ASSESSMENT CRITERIA

1. Desserts are decorated appropriately to enhance presentation


2. Desserts are portioned according to enterprise standards
3. Desserts are presented attractively in accordance with
enterprise presentation techniques

CONTENTS

 Past and current trends in preparing desserts and sweets


 Costing, yield testing, portioning of desserts
 Dessert presentation

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Refrigerator  Mixing  Boxes  Recipe


 Cooking bowl  Plastic book/
range  Knife /cellophane menus
 Spatula  Aluminum  Modules
 Serving foil  Cooking
plates  Packaging manual
tapes  Hand-outs
 Plastic  Brochures
containers  Pamphlets

42
METHODOLOGIES

 Hands on activity
 Lecture
 Discussion
 Demonstration

ASSESSMENT METHOD

 Direct observation
 Written / oral question to test standard knowledge
 Sampling of desserts – (Taste test)
 Performance Rubrics

43
LO 3. Prepare Sweet Sauces

ASSESSMENT CRITERIA

1. Range of hot and cold sauces are produced to desired


consistency and flavor
2. Thickening agents suitable for sweet sauces are appropriate.
3. Sauces are stored properly to retain desired quality and
characteristics.

CONTENTS

 Kinds of sauces
 Suitability of sauces
 Storage of sauces
 Preparation of hot and cold sauces
 Preparation of sweet sauces

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Cooking  Mixing  Ingredients  Menu/Recipe


range bowl for sauces book
 Microwave  Spatula  Cooking
oven  Measuring manual
 Refrigerator cups/  Hand-outs
spoons  Brochures
 Pots and
pans
 Wooden
spoon

44
METHODOLOGIES

 Lecture
 Demonstration

ASSESSMENT METHOD

 Performance rubrics
 Observation checklist
 Written examination
 Hands on activity

45
LO 4. Prepare Accompaniments, Garnishes and Decorations

ASSESSMENT CRITERIA

1. Accompaniment, garnishes and decorations are used to


enhance taste, texture and balance.

2. Flavor and textures of garnishes are added to complement


dessert.

CONTENTS

 Kinds of accompaniments and garnishes


 Garnishes and decoration for desserts
 Preparation of accompaniments and garnishes

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Refrigerato  Paring  Ingredients  Menu/Recip


r knife for sauces, e book
 Cooking  Plates accompanime  Cooking
range  Choppin nts and manual
g board garnishes  Hand-outs
 Carving  Dairy  Reference
tools Products

46
METHODOLOGIES

 Lecture
 Demonstration
 Self-paced instructions
 Modules

ASSESSMENT METHOD

 Written examination
 Hands on activity
 Checklist observation
 Performance rubric

47
LO 5. Store Desserts

ASSESSMENT CRITERIA

1. Dessert is stored at appropriate temperature and under the


correct conditions to maintain quality, freshness and
customer appeal.
2. Suitable packaging is selected and used to preserve taste,
appearance and other characteristics
CONTENTS

 Principles of packaging and storage


 Storage of desserts
 Packaging desserts
 Temperature range in storing desserts

CONDITION
The following resources are needed:

 Supplies and materials


 Packaging materials
 Tools and utensils
 Trays/knives
 Bowls
 Equipment
 Refrigerator
 Learning materials
 Modules
 Reference
 Hand-outs
 Brochures

METHODOLOGIES

 Lecture
 Discussion
 Demonstration

ASSESSMENT METHOD
48
 Written examination
 Hands on activity
 Direct observation
 Checklist observation
 Performance rubric

MODULE OF INSTRUCTION (8)

Unit of Competency : Prepare Variety of Appetizers


and Salads (Hot and Cold)

Module Title : Preparing Appetizers


and Salads (Hot and Cold)

Module Description : This module deals with skills and


knowledge required in preparing and
presenting appetizers and salads in a
commercial kitchen or catering operation

Nominal Duration : 60 hours

Certificate Level : NC II

Learning outcomes

LO 1. Prepare and present a variety of appetizers

LO 2. Prepare and present hot & cold salads and dressings

LO 3. Store appetizers and salads

49
LO 1. Prepare and Present Variety of Appetizers

ASSESSMENT CRITERIA

1. Appetizers are produced according to acceptable enterprise


standard using the correct ingredients ensuring:
 Symmetry and neatness of presentation
 Appropriate ingredient-combination
 Precise and uniform cut of ingredients
 Attractive serviceware and garnishes
2. Correct equipment are selected and used in the production of
appetizers
3. Glazes are correctly selected and prepared
4. Quality trimmings and other leftovers are utilized where and
when appropriate
5. Appetizers are prepared and presented, hygienically, logically
and sequentially within the required timeframe.
6. Appetizers are presented attractively according to classical,
cultural and enterprise standards.

CONTENTS

 Ingredients for appetizers


 Utensils/equipment used in producing appetizers
 Utilizing trimmings and leftovers
 Personal hygiene
 Prepare appetizers
 Present appetizers within industry-realistic timeframes
 Attractive presentation techniques for appetizers

50
CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Freezer/  Mixing  Vegetables  Recipe


chiller bowls  Fruits books/
 Cooking  Wire  Sauces menus
range whisk  Spices  Cooking
 Working  Paring  Dairy manuals
table/ knives products  Reference
Demons-  Strainers  Seasoning books
tration  Colanders  Canned goods  Modules
 Processed  Brochures
 Carving
goods
knives  Internet
 Food wraps
 Casseroles  Notes
 Tissue paper /
 Cutting/ kitchen towels  Writing
chopping Complete pads
board Laboratory
 Measuring /cooking outfit
cups/
spoons
 Sautéing
pan

METHODOLOGIES

 Lecture
 Demonstration
 Research work
 Film Viewing

ASSESSMENT METHOD

 Return demonstration
 Oral report
 Performance Test
51
LO 2. Prepare and Present Hot and Cold Salads and Dressing

ASSESSMENT CRITERIA

1. Suitable ingredients are chosen based on enterprise


standards and dressings.
2. Salads are prepared using fresh (or in season) ingredients
according to acceptable enterprise standards to maximize
qualities, characteristics and tastes.
3. Sauces and dressings are prepared suitable to any kind of
salads.

CONTENTS

 Ingredients for salad and dressing


 Proper handling of ingredients/ tools & equipment
 Hygiene and sanitation
 Work practices
 Prepare sauces and dressing
 Sauces and dressings
 Classical
 Contemporary
 Cold serving

 Salads
 Leafy
 Non-leafy
 Combination
 Jellied
 Fruit

52
CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING


MATERIALS MATERIALS

 Freezer/  Mixing  Vegetables  Recipe


chiller bowls  Fruits books/
 Cooking  Wire  Sauces menus
range whisk  Spices  Cooking
 Working  Paring  Dairy products manuals
table/ knives  Seasoning  Reference
demonstra  Strainers  Canned goods books
tion  Colanders  Processed goods  Modules
 Carving  Food wraps  Brochures
knives  Tissue paper /  Internet
kitchen towels
 Casseroles  Notes
 Cutting/  Writing
Complete
chopping pads
Laboratory/cookin
board
g outfit
 Measuring
cups/
spoons
 Sautéing
pan

METHODOLOGIES

 Lecture/ discussion
 Demonstration
 Direct observation

ASSESSMENT METHOD

 Return demonstration
 Performance rubrics
 Oral Report
 Written Examination

53
LO 3. Store Appetizers and Salads

ASSESSMENT CRITERIA

1. Appetizers and salads are kept in appropriate conditions


based on enterprise procedures
2. Required containers are used and stored in the proper
temperature to maintain freshness, quality and taste.
CONTENTS

 Storing salads and appetizers


 Storing temperatures and conditions. Maintaining
freshness, quality and taste

CONDITIONS
The following resources are needed:

EQUIPMENT TOOLS SUPPLIES AND LEARNING MATERIALS


MATERIALS

 Freezer/  Mixing  Vegetables  Recipe


chiller bowl  Fruits books/
 Containers  Sauces menus
(plastic,  Spices  Cooking
glass,  Dairy manuals
stainless products  Reference
steel)  Seasoning books
 Ladles  Canned  Modules
goods  Brochures
 Processed  Internet
goods  Notes
 Food  Writing
wraps pads
 Tissue
papers

Complete
54
Laboratory/
cooking outfit

METHODOLOGIES

 Lectures
 Demonstrations
 Film viewing
 Discussion
 Research Work
 Direct observation

ASSESSMENT METHOD

 Oral report
 Return demonstration
 Written examination
 Portfolio

55
ACKNOWLEDGEMENT

Copyright Department of Education 2008


First Published JUNE 2008

This module was based on the Completing – Based Curriculum and Contextual Matrix (CBC-
CLM) and finalized on the Instructional Modules Finalization Workshop conducted at the
Development Academy of the Philippines, Tagaytay City, Cavite on May 12-17, 2008

This learning instrument was developed by the following personnel:

Consultant

FELY L. MANUEL Ph.D


CNSAT, Cabarroquis, Quirino

Writers

 MILAGROS G. RIAZ
Gen. Santos City National Secondary School of Arts and Trades
Gen. Santos City, South Cotabato

 LUZVIMINDA R. VICTORIANO
Jones Rural School, Jones, Isabela

 ANTONIETTA J. RIZANO
Sto. Nino National School of Arts and Trades
Gen. Santos City, South Cotabato

 LILIA B. REYES
56
Jones Rural School, Jones, Isabela

 GLORIA S. PASCUAL
Jones Rural School, Jones, Isabela

Contextual Teacher
COMPETENCY – BASED
CURRICULUM

(Third Year)

CORE COMPETENCY

57
COURSE DESIGN

COURSE TITLE : FOOD TRADES

NOMINAL DURATION : 360 HOURS

QUALIFICATION : NC II

COURSE DESCRIPTION : This course is designed to develop the


knowledge, skills and desirable attitude
required in the preparation and cooking of
different types of meat and seafoods in
accordance with the standard recipes. It also
includes kitchen maintenance and
cleanliness to ensure safety in the workplace.
This course covers competencies in preparing
stocks, sauces and soups, selecting,
preparing and cooking cut meats, preparing,
portioning meat, preparing and cooking
poultry, game and seafoods.

58
COURSE STRUCTURE

THIRD YEAR

Unit of No. of
Module Title Learning Outcome
Competency Hours
Receive and Receiving and LO1. Receive Delivery of 20
Store Kitchen Storing Kitchen Supplies
Supplies Supplies LO2. Store Supplies
LO3. Rotate And Maintain
Supplies

Organize and Organizing and LO1. Prepare tools and 80


Prepare Food Preparing Food equipment for use
LO2. Assemble and prepare
Ingredients for Menu
Items
LO3. Prepare Dairy, Dry
Goods, Fruits and
Vegetables
LO4. Prepare Meat,
Seafoods and Poultry

Prepare and Preparing and LO1. Select and Purchase 70


Cook Poultry Cooking Poultry Poultry and Game
and Game and Game LO2. Handle and Store
Poultry and Game
LO3. Prepare, Cook and
Present Poultry and
Game dishes

Prepare and Preparing and LO1. Select and Store Sea 60


Cook Seafoods Cooking Seafoods foods
LO2. Prepare and Cook
Fish and Shellfish
LO3. Present and Serve
Fish and Seafoods

Select, Prepare Selecting, LO1. Select Meats 50


Cook and Store Preparing Cooking LO2. Prepare and Portion
Meat and Storing Meat Meat
LO3. Cook and Present
Meat Cuts for Service
LO4. Store Meat

59
Unit of No. of
Module Title Learning Outcome
Competency Hours
Prepare and Preparing and LO1. Purchase Quality 30
Portion Portioning Meats
Controlled Meat Controlled Meat LO2. Prepare and Produce
Cuts Cuts a Range of Portioned
and Controlled Meats
LO3. Store Meat Cuts and
Processed Meat
Products

Prepare Stocks, Preparing Stocks, LO1. Prepare Stocks 50


Sauces and Sauces and Soups required for Menu
Soups Items
LO2. Prepare Soups
Required for Menu
Items
LO3. Prepare Sauces
Required for Menu
Items
LO4. Store and
Reconstitute stocks,
sauces and soups

60
COURSE DELIVERY (METHODOLOGIES):

 Lecture/Discussion
 Group Discussion
 Demonstration
 Direct Observation
 Actual Inventory of goods
 Self-Paced/Modular Instruction
 Market Visit
 Film Viewing/Survey
 Presentation of Cooked Dishes for Critiquing or Sampling
 Hands-on Activity
 Illustrations
 Net Surfing
 Collage of Convenience Products
 Portfolio

ASSESSMENT METHODS:

 Direct observation
 Demonstration and interview
 Written examination
 Oral examination
 Third party report
 Direct questioning
 Record keeping
 Portfolio
 Group work

61
MODULE OF INSTRUCTION 1

QUALIFICATION TITLE : FOOD TRADES NC II

UNIT OF COMPETENCY : Receive and store kitchen supplies

MODULE TITLE : Receiving and storing kitchen supplies

MODULE DESCRIPTION : This module deals with the knowledge


and skills required in receiving and storing
supplies in commercial cookery or catering
operations. It focuses on the general stock
handling procedures required for food and
kitchen-related goods.

NOMINAL DURATION : 20 HOURS

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO1. Take delivery of supplies

LO 2. Store supplies

LO 3. Rotate and maintain supplies

62
LO 1. Take Delivery of Supplies

ASSESSMENT CRITERIA:

1. Documented deliveries of incoming supplies are checked


accurately as to quantity, size, weight and quality as per
enterprise procedure.
2. Any variation and discrepancy are identified, recorded accurately
and reported to the person-in-charge.
3. Supplied items are inspected for damage quality, expiry/ use by
dates, breakages or discrepancies and record details in
accordance with enterprise policy.
4. Documents are prepared (i.e. receiving report, credit memo,
discrepancy reports that reflect received) in accordance with
enterprise procedure.
5. Excess stocks are managed appropriately according to enterprise
policy.

CONTENTS:

 Accomplishing forms for supplies and deliveries


 Enterprise policy and procedure on delivery of supplies

CONDITIONS:

The following resources are needed:

 Delivery Reports
 Record Book
 Inspection report card
 Documents (i.e. receiving reports, credit memo, discrepancy
report)
 Reference

METHODOLOGIES:

 Lecture/ Discussion
 Group activity
 Observation
 Teacher Demonstration

63
ASSESSMENT METHODS:

 Written Test
 Guidelines/ instruments on how to inspect and record damages
or discrepancy
 Demonstrate documentation of
- Journals
- Ledgers
- Stock Cards
 Portfolio
 Interview

64
LO 2. Store Supplies

ASSESSMENT CRITERIA:

1. Supplies are transported to the appropriate storage promptly,


safely and without damage.
2. Supplies are stored in the appropriate area, taking into
consideration requirements for temperature, ventilation and
sanitation
3. Supply levels are recorded accurately and promptly in accordance
with enterprise procedure
4. Supplies are labeled in accordance with enterprise procedures

CONTENTS:

 Prompt and safe transportation of supplies


 Storage supplies in appropriate areas
 Documented prompt recording of suppliers
 Labeling of supplies in accordance with enterprise procedures

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Chillers  Pots and pans  Dry goods  Manual
 Freezers  Bowls and  Dairy products  References
 Cool rooms measuring cup  Meat, seafood  Modules
 Dry stores  Weighing and poultry  Inventory
scales  Fruit and forms,
vegetable storage
 Frozen goods cards and
 Beverages receipts
 Cleaning
materials and
equipment
 Linen
 Complete
cooking outfit

METHODOLOGIES:

65
 Lecture
 Group discussion
 Demonstration
 Direct observation

ASSESSMENT METHODS:

 Oral/Written Reports
 Performance Assessment-Rubric Scoring Card
 Portfolio

66
LO3. Rotate and Maintain Supplies

ASSESSMENT CRITERIA:

1. Supplies are rotated in accordance with enterprise policy.


2. Supplies are moved in accordance with safety and hygiene
requirements.
3. Quality of supplies is checked and reports are completed as
required.
4. Damaged or spoiled supplies are reported and dispute in
accordance with enterprise and/ or government requirements.
5. Storage areas are maintained in optimum condition ensuring that
they are clean, well lit, at required temperature, free from vermin
or infestation and free from defects.
6. Periodic inventories are conducted based on physical and
perpetual inventory needs.
7. Problems are identified and reported promptly.
8. Products are checked according to inventory and reported to the
head or chief, specially for items which are near compromising
dates.

CONTENTS:

 Rotation and movement of supplies


 Checking and reporting of quality supplies
 Disposal of damaged or spoiled supplies
 Maintenance of storage areas
 Periodic inventory
 Identifying and reporting problems promptly

CONDITIONS:

Resources Needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Chillers  Pots and pans  Dry goods  Manuals
 Freezers  Bowls and  Dairy products  References
measuring cups  Meat, seafood and  Modules
 Weighing scales poultry  Inventory
 Fruit and vegetables forms, storage
 Frozen goods cards and
 Beverages receipts
 Cleaning materials
and equipment
 Linens

67
METHODOLOGIES:

 Lecture
 Group discussion
 Practicum
 Film Slides

ASSESSMENT METHOD:

 Written/ Oral Report


 Oral and Written Test
 Performance Evaluation

68
MODULE OF INSTRUCTION 2

UNIT OF COMPETENCY : Organize and Prepare Food

MODULE TITLE : Organizing and Preparing Food

MODULE DESCRIPTION : This module covers the skills,


knowledge and desirable attitudes
required to organize and prepare a
variety of foods for the restaurants,
hotels and catering operation. It focuses
on general food preparation techniques.

NOMINAL DURATION : 80 Hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Prepare tools and equipment for specific uses

LO 2. Assemble and prepare ingredients for menu items

LO 3. Prepare dairy, dry goods, fruits and vegetables

LO 4. Prepare meat, seafoods and poultry

69
LO 1. Prepare Tools and Equipment for Use

ASSESSMENT CRITERIA:

1. Tools and equipment are identified and prepared based on required


task
2. Tools and equipment are checked for defects, damages and/
conditions in accordance with manufacturer’s manual
3. Equipment are cleaned based on correct type and size, safely
assembled and readied for use in accordance with workplace
procedures.

CONTENTS:

1. Classification of tools and equipment


2. Checking of the condition of tools and equipment according to their
uses and functions
3. Maintenance of tools and equipment

CONDITIONS:

The following resources are needed:

Equipment Tools and Supplies and Learning


Utensils Materials Materials
 Chiller  Knives  Dishwashing  Reference
 Freezer  Cleavers liquid books
 Combi Steamer  Measuring  Dry towel  Manuals
 High/Low Pressure tools/ utensils
burner  Fryers
 Oven  Grills
 Proofer conventional  Griddle/
oven Broilers
 Food processors  Pans/Pots
 Blenders
 Fryers
 Broilers

METHODOLOGIES:

 Lecture / Discussion
 Actual demonstration

ASSESSMENT METHODS:

 Written Test
 Performance Test
70
LO 2. Assemble and Prepare Ingredients for Menu items

ASSESSMENT CRITERIA:

1. Ingredients are identified correctly according to standard recipes,


recipe cards, and enterprise requirements
2. Ingredients are assembled according to correct quantity, type and
quality required
3. Ingredients are prepared based on the required form and time
frame

CONTENTS:

 Identification of different ingredients according to standard


recipes, recipe card and enterprise requirements
 Assembling ingredients according to correct quantity, type and
quality required
 Preparation of ingredients based on the required form and time
frame.

CONDITIONS:

The following resources are needed:

 Posters of different kinds of foods


 Reference books
 Recipe Cards
 Tools and utensils

METHODOLOGIES:

 Lecture / Discussion
 Actual demonstration

ASSESSMENT METHODS:

 Oral and written report


 Analysis of recipes – ingredients and their preparation
 Conversion of Recipes from single to required quantity of the
establishment

71
LO 3. Prepare Dairy, Dry Goods, Fruits and Vegetables

ASSESSMENT CRITERIA

1. Foods are prepared according to correct weight, amount and


number of portions.
2. Vegetables and fruits are cleaned, prepared and handled safely
as required for menu items.
3. Dairy products are prepared and handled safely as required for
menu items.
4. Ingredients are measured and prepared as required for menu
items.
5. Products are hygienically stored and placed in proper storage
facilities.

CONTENTS:

 Measurement of ingredients accurately as required for menu


items
 Preparation of fruits and vegetables as required
 Preparation and handling of dairy products
 Proper storage of products

CONDITIONS:

The following resources are needed:

 Measuring tools
 References
 Manuals
 Actual food items
 Adequately equipped food preparation area

METHODOLOGIES:

 Lecture / Discussion
 Self – paced learning modules
 Demonstration

ASSESSMENT METHOD

 Oral Report
 Written test
 Performance Assessment with scoring rubric

72
LO 4. Prepare and Portion Meat, Seafood and Poultry

ASSESSMENT CRITERIA:

1. Foods are prepared and portioned according to size and weight


as required by menu items.
2. Meat are prepared, trimmed, minced or sliced in accordance
with standard enterprise procedure.
3. Fish and seafoods are prepared, cleaned and deboned according
to required procedures.
4. Poultry is trimmed and prepared as required.
5. Meat, seafoods and poultry are stored hygienically in
accordance with enterprise standards and procedure.

CONTENTS:

 Preparation, portioning of foods accurately according to size or


weight as required by menu items
 Meat forms
 Fish and seafoods
 Preparation of poultry
 Storage of seafoods and poultry

CONDITIONS:

The following resources are needed:

Learning Raw Materials Apparatus Utensils


Materials
 References  Meat  Weighing  Tray
 Modules  Fish, scale  Knives
 Handouts seafoods  Chopping
 Poultry boards

METHODOLOGIES

 Lecture/Discussion
 Actual demonstration

ASSESSMENT METHOD
 Oral Report
 Written test
 Performance Test using scoring rubrics

73
MODULE OF INSTRUCTION 3

UNIT OF COMPETENCY : Prepare and cook poultry and game

MODULE TITLE : Preparing and cooking poultry


and game

MODULE DESCRIPTION : This module deals with selecting,


preparing, cooking, presenting and
storing poultry and game in a
commercial kitchen or catering
operation.

NOMINAL DURATION : 40 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Select and purchase poultry and game

LO 2. Handle and store poultry and game

LO 3. Prepare, cook and present poultry and game

74
LO 1. Select and Purchase Poultry and Game

ASSESSMENT CRITERIA:

1. Poultry and game are selected and purchased according to


guidelines.
2. Poultry and game are received in accordance with the required
quantity and quality of the enterprise
3. Items are received and endorsed in accordance with enterprise
guidelines

CONTENTS:

 Market forms of poultry Game


 Criteria of good quality poultry and game
 Forms and Records of poultry and game deliveries

CONDITIONS:

The following resources are needed:

 Manual
 References
 Tapes/ VCD’s
 Different kinds of poultry and game

METHODOLOGIES:

 Market visit
 Direct observation
 Film showing
 Lecture/Discussion

ASSESSMENT METHODS:

 Oral and Written Report


 Written Examination

75
LO 2. Handle and Store Poultry and Game

ASSESSMENT CRITERIA:

1. Poultry and game are handled efficiently to minimize the risk of


contamination and spoilage.
2. Frozen poultry and game are thawed in accordance with
workplace and thawing procedure
3. Poultry and game are stored at appropriate temperature.
4. Storage condition is maintained at optimum temperature.

CONTENTS:

 Food spoilage and cross contamination in poultry and game


 Techniques in minimizing waste in accordance with enterprise
requirements
 Maintenance of optimum temperature in storing poultry and
game

CONDITIONS:

The following resources are needed:

Tools and Supplies and Learning Cleaning


Equipment
Utensils materials Materials Materials
 Over Head  Containers  Containers  Manual  Floor mops
Project  Bowls  Bowls  Hand outs  Mop
 Refrigerato  Basin  Basin  Reference squeezer
r s  Brooms
 Tapes/  Dust pan
VCD’s  Garbage
 Over Head bin
Projector  Liquid soap
 Flip chart  Rags
 Pamphlets  Paper towel

METHODOLOGIES:

 Lecture
 Film viewing
 Direct observation
 Demonstration
76
ASSESSMENT METHODS:

 Written examination
 Performance Assessment
 Hands-on-activity

77
LO 3. Prepare, Cook and Present Poultry and Game

ASSESSMENT CRITERIA:

1. Poultry and game are prepared based on the preparation


technique and procedure
2. Poultry and game are cooked appropriately according to
enterprise standard recipes and cookery methods
3. Variety of poultry and game dishes are prepared based on
standard enterprise recipes
4. Poultry and game are served in accordance with enterprise
standard
5. Poultry and game are presented using suitable sauces,
garnishes and accompaniments.

CONTENTS:

 Appropriate cookery methods and preparation techniques for


poultry and game dishes
 Past and current trends in preparing poultry and game dishes
 Common culinary terms related to poultry and game

CONDITIONS:

The following resources are needed:

Equipment Tools and Supplies and Learning


Utensils Materials Materials
 Pressure  Paring knives  Poultry and  Cooking
cooker  Butcher knife game manual
 Meat slicer  Chopping/ o Chicken,  References
 Meat grinder cutting board turkey, duck,  Menus/ recipe
 Meat chopper  Kitchen spoon goose, books
and fork pheasant,  Modules
 Carving fork quail, pigeon,  Hand outs
 Kitchen wild duck,  Flip chart
scissors  Lard, oil, flour,  White board
 Mixing bowls and
 Braising pan condiments
 Stock pots  Fruits and
 Frying pans vegetables for
garnishing

78
METHODOLOGIES:

 Film viewing
 Practical application
 Lecture/Discussion
 Demonstration
 Presentation of cooked dishes

ASSESSMENT METHODS:

 Oral report
 Written examination
 Direct observation
 Performance Test

79
MODULE OF INSTRUCTION 4

UNIT OF COMPETENCY : Prepare and cook seafoods

MODULE TITLE : Preparing and cooking seafoods

MODULE DESCRIPTION : This module deals with knowledge and


skills required in selecting, preparing,
presenting and storing seafoods in a
commercial kitchen or catering
operation.

NOMINAL DURATION : 40 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Select and store seafoods

LO 2. Prepare and cook fish and shellfish

LO 3. Present and serve fish and seafoods

80
LO 1. Select and Store Seafood

ASSESSMENT CRITERIA:

1. Seafoods are selected according to quality, seasonal availability,


price and the requirements for specific menu
2. Yields are estimated based on various types of seafoods
3. Seafoods are handled and stored in accordance with enterprise
handling and storing techniques
4. Seafoods are stored hygienically in accordance with enterprise
handling techniques
5. Frozen seafoods are thawed correctly to preserve maximum
quality and retain their nutrients
6. When applicable, date stamps and codes are checked to ensure
quality control if applicable

CONTENTS:

 Selection and buying of seafoods


 Types of seafoods
 Techniques in handling and storing seafoods
 Technique in storing
 Correct ways of thawing seafoods

CONDITIONS:

The following resources are needed:

 Brochures
 Manuals
 Seafoods
 Work area/ laboratory
 Laboratory outfit
 Refrigerator

METHODOLOGIES:

 Lecture/Discussion
 Group activity
 Demonstration

ASSESSMENT METHODS:

 Written and Oral Report


 Group Performance Test

81
LO 2. Prepare and Cook Fish and Shellfish

ASSESSMENT CRITERIA:

1. Fish is cleaned and eviscerated, correctly and efficiently


according to enterprise standards
2. Shellfish and other types of seafoods are cleaned and prepared
correctly in accordance with enterprise standards
3. Seafoods are cooked in accordance with enterprise standards
using a variety of cooking methods, considering:
 Cut, sizes and portion
 Whole and fresh fish
 Bone-in or boneless portions
 Market forms of fish; live, fresh or frozen
4. Fish and shellfish are used for a variety of dishes and menu
items

CONTENTS:

 Fish preparation
 Types of seafoods
 Seafood cookery
 Cooking standards
 Fish and shellfish by products

CONDITIONS:

The following resources are needed:

 Kitchen utensils and equipment


 Fish and shellfish
 Laboratory outfit
 Laboratory manuals

METHODOLOGIES

 Lecture
 Discussion
 Demonstration
 Hands-on Activity

ASSESSMENT METHODS:

 Written and oral Report


 Sampling dishes
 Performance Assessment
82
LO 3. Present and Store Fish and Seafood

ASSESSMENT CRITERIA:

1. Fish and seafoods are prepared, presented and served


considering the following criteria:
 Palatability
 Visual appearance
 Harmony of ingredients
 Comparative sizes between dishes and garnish
 Quality and taste
2. Suitable sauces and dips are prepared according to recipes and
enterprise standards
3. Presentation and garnishing techniques are selected and used
according to recipes and enterprise standards.
4. Services are carried out according to enterprise methods and
standards.

CONTENTS:

 Preparing and serving fish and seafoods criteria


 Criteria for judging preparation, presentation and of fish or
seafoods
 Standard recipe for seafoods and dips
 Garnishing techniques
 Methods and standard of serving fish and seafoods

CONDITIONS:

The following resources are needed:

 Kitchen tools and utensils


 Laboratory outfit
 Manuals
 Actual ingredients

METHODOLOGIES:

 Lecture/Discussion
 Demonstration
 Direct observation

ASSESSMENT METHODS:

 Performance Test
 Written examination
 Sampling dishes (Taste Test)
83
MODULE OF INSTRUCTION 5

UNIT OF COMPETENCY : Select, Prepare, Cook and Store Meat

MODULE TITLE : Selecting, Preparing, Cooking and


Storing Meat

MODULE DESCRIPTION : This module deals with the knowledge,


skills and attitudes required in
selecting, preparing, cooking and
storing meat in a commercial kitchen or
catering operation

NOMINAL DURATION : 50 Hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Select meat

LO 2. Prepare and portion meat

LO 3. Cook and present meat cuts for service

LO 4. Store meat

84
LO 1. Select Meat

ASSESSMENT CRITERIA:

1. Primary, secondary and portioned cuts of pork, lamb, beef and


veal are selected as required for menu items
2. Offal and fancy meats are selected as required for menus
3. Leftovers are used to minimize waste
4. Low cost cut meat products are selected when and where
appropriate
5. The best supplier for quality and price are selected according to
enterprise requirements
6. Appropriate purchase and storage techniques are used to
minimize wastage

CONTENTS:

 Different kinds and classification of meat


 Characteristics of different meat cuts
 Nutritive values of meat
 Appropriate trade names and culinary terms in accordance with
standard meat cuts.

CONDITIONS:

The following resources are needed:

Learning materials Utensils Equipment


 References  Plastic bags  Freezer
 Modules  Storing jars  Refrigerator
 Hand-outs  Raw materials
 Charts of different  Fresh meat
types and cuts of
meat

METHODOLOGIES:

 Lecture / discussion
 Illustrations
 Film Viewing/Survey
 Educational Trip to Supermarket/Slaughter Houses

ASSESSMENT METHODS:

 Oral and written reports


 Written Examination
 Portfolio
85
LO 2. Prepare and Portion Meats

ASSESSMENT CRITERIA:

1. Suitable knives and equipment are selected and used prior to


meat preparation
2. Meat cuts are prepared and portioned according to menu
requirements
3. Suitable marinades are prepared and used appropriately for a
variety of meat cuts

CONTENTS:

 Uses and characteristic of various knives


 Meat cutting and preparation techniques
 Preparation and appropriate use of meat marinades.

CONDITIONS:

The following resources are needed:

Learning
Raw Materials Tools and Utensils
Materials
 References  Fresh meat  Knives
 Modules  Marinade  Chopping board
 Hand-outs  Soy sauce  Choppers
 Salt  Basins
 Calamansi .  Tray
Vinegar /  Steak Forks
Cider  Tongs
 Sugar
 Pepper

METHODOLOGIES:

 Lecture / discussion
 Demonstration

ASSESSMENT METHODS:

 Oral and Written Test


 Observation
 Performance Assessment

86
LO 3. Cook and Present Meat cuts for Service

ASSESSMENT CRITERIA:

1. Appropriate cooking methods are identified and used for meat


cuts.
2. A variety of primary, secondary and portioned meat cuts are
cooked and presented to standard recipe specifications
3. A variety of offal are cooked and presented according to
standard recipes
4. Meat cuts are portioned and served according to menu
requirements
5. Meats are carved using the appropriate tools and techniques
considering:
1. Meat structure
2. Bone structure

CONTENTS:
1. Appropriate cooking methods for various cuts and types of
meat.

Dry Heat Method Moist Cooking Method Combination of Dry Heat


and Moist Cooking
Method
 Broiling and Grilling  Boiling  Stewing
 Barbecuing  Simmering  Microwave Cooking
 Pan broiling  Blanching  Braising
 Roasting  Poaching  Induction Heating
 Baking  Parboiling
 Frying  Steaming
o deep fry  En papillote
o sautéing  Pan Steaming/
o stir fry Shallow poaching
o dry fry and
griddle
o pan frying

2. Preparing and cooking variety of meat dishes.

3. Carving meat, and portioning meats.

4. Presenting and serving meats.

87
CONDITIONS:

The following resources are needed:

Learning
Equipment Cutting Tools Serving tools
Materials
 References  Range  Kitchen knives  Tray
 Modules  Oven  Chopping  Serving
 Hand-outs  Refrigerator board platter
 Recipe books  Freezer  Food  Serving silver
/recipe cards  Slicing processor
machine
 Knife
sharpening
and boning
equipment

METHODOLOGIES:

 Lecture / discussion
 Demonstration
 Self paced instruction module

ASSESSMENT METHODS:

 Hands-on activity
 Oral and written examination
 Observation checklist
 Performance Assessment

88
LO 4. Store Meat

ASSESSMENT CRITERIA:

1. Fresh and cyrovac-packed meat are stored correctly according


to health regulations
2. Fresh meats are aged and stored properly to maximize and
maintain quality.
3. Frozen meats are thawed in accordance with enterprise
procedures

CONTENTS:

 Principles and practices of storing, freezing and aging meat


 Techniques of thawing frozen meat
 Culinary terms related to handling and storing meat

CONDITIONS:

The following resources are needed:

Learning Raw materials Tools Equipment


Materials
 References  Fresh meat  Basin  Freezers
 Hand-outs  Frozen meat  Tray  Refrigerator
 Cyrovac –
packed meat

METHODOLOGIES:

 Lecture
 Group discussion
 Demonstration

ASSESSMENT METHODS:

 Oral and written examination


 Performance assessment

89
MODULE OF INSTRUCTION 6

UNIT OF COMPETENCY : Prepare Portioned Controlled Meat Cuts

MODULE TITLE : Preparing Portioned and Controlled


Meat Cuts

MODULE DESCRIPTION : This module deals with the specialized


skills, attitudes and knowledge required
to select quality meats, break down
primary and secondary cuts into
portions and prepare processed meat
products

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Purchase quality meats

LO 2. Prepare and produce a variety of portioned and controlled meats

LO 3. Prepare and produce meat product/s

LO 4. Store meat cuts and meat products

90
LO 1. Purchase Quality Meats

ASSESSMENT CRITERIA:

1. Meats are purchased based on quality specifications and


standard
2. Wastes are minimized through appropriate purchase and
storing techniques
3. Meats are inspected for signs of parasitic infections and other
contamination

CONTENTS:

 Current meat and livestock purchasing quality criteria for


selecting meat and meat cuts according to Philippine
specifications and standard
 Factors that affect the quality of meat
 Techniques of minimizing meat waste disposal

CONDITIONS:

The following resources are needed:

 Learning Materials
 Manual
 References
 Modules
 Hand outs
 Internet
 Pamphlets

 Supplies and materials


 Different kinds of meats and cuts (charts)

METHODOLOGIES:

 Market visit
 Net surfing
 Direct observation
 Demonstration

ASSESSMENT METHODS:

 Performance assessment
 Oral and written report
 Written examination
91
LO 2. Prepare and Produce a Variety of Portion-Controlled Meats

ASSESSMENT CRITERIA:

1. Suitable ingredients and utensils are specified and selected


according to recipes.
2. Meats are precisely cut to required portion size.
3. Portion-controlled meats are weighed, trimmed and boned in
accordance with enterprise recipes.

CONTENTS:

 Suitable ingredients and utensils for preparing meat cuts and


products
 Trimming, boning and portioning meats
 Testing yield, calculating cost, and minimizing waste

CONDITIONS:

The following resources are needed:

Learning Materials Supplies and Materials Tools / Utensils

 Meat  Ingredients  Butcher’s knife


 Condiment  Meat and  Paring knife
 References condiments  Chopping board
 Cook book/ recipes  Meat saw
 Writing materials  Measuring cups and
 Tapes/ VCD’s spoons

METHODOLOGIES:

 Lecture
 Direct observation
 Film viewing
 Demonstration

ASSESSMENT METHODS:

 Written examination
 Performance assessment

92
LO 3. Prepare and Process Meat Products

ASSESSMENT CRITERIA:

1. Varieties of portion-controlled meat products are prepared using


suitable methods.
2. Suitable ingredients are selected according to standard and
enterprise recipe requirements.
3. Fillings, flavorings and marinades for processed meat products
are selected and used based on recipe requirements.

CONTENTS:

 Terms commonly used in the industry to describe meat cuts and


processed meat products.
 Nutritive value of meat and processed meat products
 Preservation and flavor enhancement techniques for meat

CONDITIONS:

The following resources are needed:

Learning Materials Supplies and Materials Equipment

 Module - Meat and  mincers


 References condiments  slicers
 Hand outs  knives
 Tapes/ VCD’s  cleavers
 Internet  saws
 sausage casing
machine
 smoke house

METHODOLOGIES:

 Lecture/Discussions
 Demonstration
 Film viewing
 Net surfing

ASSESSMENT METHODS:

 Oral and written examination


 Performance Assessment
93
LO 4. Store Meat Cuts and Processed Meat Products

ASSESSMENT CRITERIA:

1. Food spoilage is minimized through appropriate storage


techniques following enterprise regulations.
2. Quality of each cut and product is maintained through
appropriate storage techniques
3. Meat preservation method is applied if appropriate

CONTENTS:

 Basic meat preservation techniques


 Principles and practices of hygiene in handling and storing meat
and meat products.
 Storage procedures for different kinds of meats

CONDITIONS:

The following resources are needed:

Learning materials Supplies and Materials Tools/ Utensils


 Modules  Meat and condiments  Basin
 References  Colander
 Hand outs  Mixing bowl
 Pamphlets  Kitchen spoon and
 Writing materials forks
 Jars
 Containers
 Cutting board
 Plates
 Butcher’s knife

METHODOLOGIES:

 Direct observation
 Lecture/Discussion
 Demonstration

ASSESSMENT METHODS:

 Oral and written examination


 Performance assessment
94
MODULE OF INSTRUCTION 7

UNIT OF COMPETENCY : Prepare stocks, sauces, and soups

MODULE TITLE : Preparing stocks, sauces and soups

MODULE DESCRIPTION : This module deals with the skills,


knowledge and attitudes required to
prepare various stocks, sauces and
soups in a commercial kitchen or
catering operation

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Prepare stocks required for menu items

LO 2. Prepare soups required for menu items

LO 3. Prepare sauces required for menu items

LO 4. Store and reconstitute stocks, sauces and soups

95
LO 1. Prepare Stocks Required for Menu Items

ASSESSMENT CRITERIA:

1. Ingredients and flavoring agents are used according to standard


recipes and enterprise standards
2. Variety of stocks are produced according to enterprise
standards
3. Clarifying agents are used appropriately in preparing stocks
4. Convenience products are used appropriately.

CONTENTS:

 Classification of ingredients and flavoring agents used in


standard recipes and enterprise standards
 Selection of stocks and clarifying agents
 Convenience and substitute products
 Common culinary terms on stocks, glazes and essences

CONDITIONS:

The following resources are needed:

Tools and Supplies and Learning


Equipment Others
Equipment Materials Materials
 Knives  Electric,  Pasta/ noodles  Recipe Complete
 Chopping/ gas ranges  Vegetables books Laboratory
cutting  Microwave  Meat, fish, poultry  Cooking / Cooking
board Oven  Milk manual Outfit
 Food  Thickening agents  References
processors  Spices and seeds  Modules
 Soup ladle  Condiments  Brochures

METHODOLOGIES:

 Lecture/Discussion
 Demonstration
 Collage convenience products
 Portfolio
 Performance assessment

ASSESSMENT METHODS:

 Written and oral examination


 Portfolio
96
LO 2. Prepare Soups Requires for Menu Items

ASSESSMENT CRITERIA:

1. Appropriate ingredients are selected and assembled to prepare


soups including stocks and prepared garnishing.
2. Varieties of soups are prepared according to enterprise
standards.
3. Clarifying, thickening agents and convenience products are
used whenever appropriate.
4. Soups are evaluated for flavor, color, consistency and
temperature.
5. Soups are presented at the right temperature in clean
serviceware without drips and spills, using suitable garnishes
and accompaniments.

CONTENTS:

 Procedure in preparing variety of soups required for menu


 Clarifying, thickening agents, convenience products used in
soups
 Common culinary items on soups
 Criteria for evaluating soups
 Tips on soup presentation

CONDITIONS:

The following resources are needed:

Equipment Tools and Supplies and Learning


Utensils Materials Materials
 Electric, gas or  Knives  Pasta/ noodles  Recipe books
induction  Chopping/  Vegetables  Cooking
ranges cutting board  Meat, fish, manual
 Microwaves  Food poultry  References
processors  Milk  Modules
 Soup ladle  Thickening  Brochures
agents  Pamphlets
 Spices and
herbs
 Condiments

97
METHODOLOGIES:

 Lecture/Discussion
 Demonstration

ASSESSMENT METHODS:

 Performance assessment
 Taste test using scoring rubric

98
LO 3. Prepare Sauces Required for Menu Items

ASSESSMENT CRITERIA:

1. Varieties of hot and cold sauces are prepared from classical and
contemporary recipes based on the required menu items.
2. Derivations are made from basic sauces.
3. Variety of thickening agents and convenience products are used
appropriately.
4. Sauces are evaluated for flavor, color and consistency.
5. Problems are identified and solved in accordance with enterprise
policy.

CONTENTS:

 Classical and contemporary recipes of hot and cold sauces


 Basic sauces
 Thickening agents
 Criteria for evaluating sauces

CONDITIONS:

The following resources are needed:

Tools and Equipment Supplies and Learning


Equipment Materials Materials
 Knives  Electric,  Pasta/ noodles  Recipe books
 Chopping/ gas ranges  Vegetables  Cooking
cutting  Microwave  Meat, fish, poultry manual
board Oven  Milk  References
 Food  Thickening agents  Modules
processors  Spices and herbs  Brochures
 Condiments  Pamphlets

METHODOLOGIES:

 Lecture Discussion
 Demonstration

ASSESSMENT METHODS:

 Written and oral report


 Performance assessment
99
LO 4. Store and Reconstitute Stocks, Sauces, and Soups

ASSESSMENT CRITERIA:

1. Stocks, sauces and soups are stored properly to maintain


optimum freshness and quality.
2. Stocks, sauces and soups are reconstituted to appropriate
standards of consistency.

CONTENTS:

 Proper storing of stocks, sauces and soups


 Ways to reconstitute stocks, sauces and soups
 Safe storage of stocks, sauces and soups

CONDITIONS:

The following resources are needed:

Tools and Equipment Supplies and Learning Others


Equipment Materials Materials
 Knives  Electric,  Pasta/ noodles  Recipe - Complete
 Chopping/ gas or  Vegetables books laboratory
cutting induction  Meat, fish,  Cooking / Cooking
board ranges poultry manual equipment
 Food  Microwaves  Milk  References
processors  Thickening  Modules - Storing
 Ladle agents  Brochures equipment
spoons  Spices and  Pamphlets
herbs
 Condiments
 Aluminum foil
 Glass/ plastic
containers

METHODOLOGIES:

 Lecture/Discussion
 Teacher Demonstration
 Return Demonstration (Student)

ASSESSMENT METHODS:

 Written and oral examination


 Performance assessment
100
101
COMPETENCY – BASED
CURRICULUM

(Fourth Year)

CORE COMPETENCY

102
COURSE DESIGN

COURSE TITLE : FOOD TRADES

NOMINAL DURATION : 360 HOURS

QUALIFICATION : NC II

COURSE DESCRIPTION: This course is designed to enhance the


knowledge, skills, and desirable attitude
required in the preparation and cooking of
different types of meats and seafoods in
accordance with the standard recipes. It also
includes kitchen maintenance and
cleanliness to ensure safety in the workplace.
This course covers competencies such as
preparing stocks, sauces and soups,
selecting, preparing and cooking meat,
preparing and portioning controlled meat,
preparing and cooking poultry, game and
seafood.

103
COURSE STRUCTURE

Unit of No. of
Module Title Learning Outcome
Competency Hours
Fourth Year Preparing Sandwiches LO1. Prepare and 20
1. Prepare (Hot and Cold) Present a Variety of
Sandwiches Sandwiches
(Hot and Cold) LO2. Store Sandwiches

2. Prepare Preparing Ingredients, LO1. Prepare Baking 10


Ingredients, Tools, Utensils and Ingredients, Tools,
Tools, Utensils Equipment for Baked and Equipment
and Equipment Products
for Baked
Products

3. Prepare Preparing Yeast- LO1. Prepare, Decorate 100


Yeast-Based Based Products and Produce Yeast-
Products Based Products
LO2. Portion and Store
Yeast-Based
Products

4. Prepare and Preparing and LO1. Prepare Specialized 100


Present Cakes Presenting Cakes Cakes
LO2. Prepare and Use
Fillings
LO3. Decorate Cakes
LO4. Present Cakes
LO5. Store Cakes

5. Prepare Preparing Pastry LO1. Prepare Pastry 60


Pastry Products Products for Products
for Patissieries Patissieries LO2. Decorate and
Present Pastry
Products
LO3. Store Pastry
Products

6. Package Packaging Prepared LO1. Ensure Suitable 60


Prepared Foodstuff Packaging , Storing
Foodstuff and Transporting
of Foodstuff
LO2. Select Appropriate
packaging
materials to
specific food stuff
104
LO3. Package Food
According to Needs

7. Provide Providing Effective LO1. Greet Customers 10


Effective Customer Service LO2. Identify Customer’s
Customer Needs
Service LO3. Deliver Service to
Customer
LO4. Handle Queries
through
Telephone, Fax
Machine, Internet,
and E-mail
LO5. Handle
Complaints,
Evaluation and
Recommendations

105
COURSE DELIVERY (METHODOLOGY):

 Film/ Video Viewing


 Lecture/Demonstration
 Industry Visit
 Lecture/Discussion
 Self-Paced Learning
 Hands-On
 Research
 Net Surfing

106
MODULE OF INSTRUCTION 1

UNIT OF COMPETENCY : Prepare Sandwiches (Hot and Cold)

MODULE TITLE : Preparing Sandwiches (Hot and Cold)

MODULE DESCRIPTION : This module deals with knowledge,


skills and desirable attitude required in
preparing and presenting a variety of
sandwiches in a commercial kitchen or
catering operation.

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Prepare and present a variety of sandwiches

LO 2. Store sandwiches

107
LO 1. Prepare and present a variety of sandwiches

ASSESSMENT CRITERIA:

1. Varieties of sandwiches are prepared based on appropriate


techniques, in accordance with enterprise standards.
2. Suitable bases are selected from different types of breads.
3. Sandwiches are produced using appropriate ingredients to an
acceptable enterprise standard, ensuring:
 Neatness of presentation
 Appropriateness of ingredients combination
 Precision and uniformity of cut of ingredients
 Uniformity of size and shape
 Attractiveness of service ware and garnishes
4. Appropriate equipment are selected and used for toasting and
heating according to enterprise procedures.
5. Sandwiches are prepared and presented sequentially within the
required time frame and according to customers request.
6. Sandwiches are presented attractively using suitable garnishes and
service wares

CONTENTS:

 Appropriate techniques in preparing sandwiches


 Select suitable bases
 Preparation of sandwiches which may include the following:

Hot
 Regular
 Baked
 Grilled
 Fried
 Open-faced

Cold
 Regular
 Specialized
 Multi-Decker
 Wraps
 Pinwheel, domino checkerboard

108
CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Freezer/  Mixing bowl  Vegetables - Manual
chiller  Wire whisk  Fruits - References
 Cooking  Paring knives  Sauces - Modules
range  Strainer  Spices
 Working/  Colander  Dairy products
demonstratio  Carving knives  Seasonings
n table  Casserole  Canned goods
 Cutting/  Processed goods
chopping board  Food wraps
 Measuring  Tissue papers
cups/ spoons
 Sautéing pan Complete
cooking outfit

METHODOLOGIES:

 Discussion/Demonstration
 Film/ Video viewing

ASSESSMENT METHODS:

 Written examination
 Demonstration
 Industry visit
 Performance Test
 Presentation of finished products

109
LO 2. Store sandwiches

ASSESSMENT CRITERIA:

1. Sandwiches are stored hygienically within proper temperature


based on enterprise standards.
2. Sandwiches are kept to maintain quality based on appropriate
conditions and standard operating procedures.

CONTENTS:

 Storing sandwiches
 Proper temperature
 Standard operating procedures

CONDITIONS:

Resources Needed:

 Equipment  Tools and Utensils


 Freezer/ chiller  Mixing bowl
 Cooking range  Wire whisk
 Working/  Paring knives
demonstration table  Strainer
 Colander
 Complete laboratory/  Carving knives
cooking outfit  Casserole
 Cutting/ chopping board
 Measuring cups/ spoons
 Sauteing pan

METHODOLOGIES:

 Discussion
 Demonstration
 Research

ASSESSMENT METHODS:

 Written examination
 Interview
 Performance Test

110
MODULE OF INSTRUCTION 2

UNIT OF COMPETENCY : Prepare ingredients, tools, utensils, and


equipment for baked products.

MODULE TITLE : Preparing ingredients, tools, utensils,


equipment for baked products.

MODULE DESCRIPTION : The module deals with the knowledge,


and attitudes required in preparing
ingredients, tools, utensils, and
equipment for baked products. It also
focuses on methods and techniques in
preparing and producing different kinds
of baked products.

NOMINAL DURATION : 10 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOME:

LO 1. Prepare baking ingredients, tools, utensils, and equipment.

111
LO 1. Prepare Baking Ingredients, Tools, Utensils, and Equipment

ASSESSMENT CRITERIA

1. Baking ingredients are identified properly according to


standard recipes.
2. Baking ingredients are classified according to quality and
quantity.
3. Baking tools, utensils, and equipment are identified and
prepared based on required tasks.
4. Baking tools, utensils, and equipment are checked for
defects and damages.

CONTENTS:

 Baking terminologies
 Baking ingredients and substitution
 Baking tools, utensils, equipment, and accessories
 Sanitary practices and safety rules in baking
 Measuring techniques
 Temperature ranges in baking

CONDITIONS:

The following resources are needed:

 References
 Tools, utensils, equipment, and accessories

 Measuring cups and spoons  Piping bag


 Spatula  Cake decorator
 Baking sheets and pans  Coupler
 Rubber scraper  Cake comb
 Blender and mixers  Whisk
 Rotary egg beater  Mixer
 Chiller and freezer  Mixing bowls
 Sifter  Double boiler
 Weighing scale  Gas range and oven

 Actual ingredients
 Supplies and materials
 Complete laboratory/ cooking outfit

112
METHODOLOGIES:

 Lectures/ Discussion
 Demonstration
 Hands-on Activity

ASSESSMENT METHODS:

 Oral and Written Test


 Performance Test

113
MODULE OF INSTRUCTION 3

UNIT OF COMPETENCY : Prepare Yeast – Based Products

MODULE TITLE : Preparing Yeast – Based Products

MODULE DESCRIPTION : This module covers the knowledge,


skills, and attitudes required to produce
a variety of yeast-based products in a
commercial kitchen or catering
operation.

NOMINAL DURATION : 100 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Prepare and produce yeast-based products

LO 2. Prepare, decorate, and present yeast-based products

LO 3. Portion and store yeast-based products

114
LO 1. Prepare and Produce Yeast-Based Products

ASSESSMENT CRITERIA:

1. A variety of yeast – based products are prepared based on


standard recipes.
2. Suitable tools, utensils, and equipment are selected and
used safely and efficiently.

CONTENTS:

 Main ingredients used for yeast-based products


 Specific temperature for different types of yeast-based
product
 Types of yeast-based products
 Characteristics of yeast-based products
 Cooling temperature
 Mixing methods used for yeast-based products
 Baking yeast-based products

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Cooking  Mixing bowls  Bread/ All-  Manual
range  Spatula purpose flour  References
 Cooling rack  Measuring cups  Leavening  Modules
 Refrigerator  Baking pans agents
 Dough mixer  Rubber scraper  Shortening / Oil
 Dough  Bread knife  Dairy products
Kneader  Pastry Brush  Flavorings /
 Personal  Cutter, Wood Garnishes
protective  Timers  Salt
equipment  Weighing Scale  Sugar

METHODOLOGIES:

 Lecture/ discussion
 Demonstration
 Hands-on Activity
 Performance Evaluation using rubrics
115
ASSESSMENT METHODS:

 Oral and written reports


 Written examination
 Performance Test using scoring Rubrics

116
LO 2. Portion and Store Yeast- Based Products

ASSESSMENT CRITERIA:

1. Portion control is applied to minimize waste.


2. Yeast–based products are stored correctly to minimize
spoilage.
3. Packaging is selected appropriately to maintain the quality of
the products.
4. Yeast-based products are stored in accordance with required
conditions.

CONTENTS:
 Proper portioning of yeast-based products food
to avoid waste.
 Proper selection of packaging materials to maintain the
quality of the producsts
 Store yeast-based products to maintain quality.

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Poly sealer  bread knife  cellophane  Manual
 Chiller  spatula  aluminum foil  References
 Freezer  food tong  food wrap  Modules
 knife  boxes
 rubber scraper

METHODOLOGIES:
 Hands-on Activity
 Lecture/ discussion
 Demonstration

ASSESSMENT METHODS:

 Oral and written report


 Written examination
 Performance Test using scoring rubrics

117
MODULE OF INSTRUCTION 4

UNIT OF COMPETENCY : Prepare and Present Cakes

MODULE TITLE : Preparing and Presenting Cakes

MODULE DESCRIPTION : This module covers the knowledge,


skills, and attitudes required of a
patisserie to produce, fill, decorate and
present variety of basic and specialized
cake.

NOMINAL DURATION : 100 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Prepare basic and specialized cakes

LO 2. Prepare and use fillings

LO 3. Decorate cakes

LO 4. Present cakes

LO 5. Store cakes

118
LO 1. Prepare Basic and Specialized Cakes

ASSESSMENT CRITERIA:

1. Ingredients are selected, measured, and weighed according to


recipe requirements and enterprise practices.
2. Required oven temperature is selected to bake cakes in
accordance with desired characteristics, standard recipe
specifications and enterprise practices.
3. Basic and specialized cakes are prepared according to recipe
specifications and desired product characteristics.
4. Appropriate equipment are used according to required
bakery products and standard operating procedure.
5. Basic and specialized cakes are baked according to
established standards and procedure.

CONTENTS:

1. Weighing/ measuring/ sifting dry ingredients


2. Oven temperature ranges
3. Safe work practices
4. Equipment for specialized cakes
5. Culinary terms used in cakes
6. Product characteristics

CONDITIONS:

The following resources are needed:

TOOLS AND UTENSILS


 Commercial  Baking  Chopping  Cake turner
mixers with pans/sheets board  Liquid
complete  Hand whisker  Rotary measuring
attachments  Mixing bowl beaters cups
 Measuring  Double boiler  Grater  Muffin pans
cups/ spoons  Sauce pans  Cake stand  Loaf pans
 Kitchen scale  Knives w/ tiers  Flour sifter
 Rubber  Cake slicer  Pie cutters  Piping bags
scraper  Palette knife  Pie pans/  Cake
 Spatula  Ladles plates decorator
 Rolling pin  Strainer  Cake comb  Coupler

119
EQUIPMENT SUPPLIES AND MATERIALS OTHERS
 Commercial  Flour  Shortening Learning Materials
mixers with (cake/bread/  Dairy  Manual
complete All-purpose) products  References
attachment  Yeast  Fruits and  Modules
 Range with  Lard / Oil juices
oven  Sugar  Eggs Complete
 Electric  Salt  Paper cups Laboratory/
beaters  Herbs and  Wax papers Cooking Outfit
 Working spices  Foils
table  Flavorings

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance test

120
121
LO 2. Prepare and Use Fillings

ASSESSMENT CRITERIA:

1. Fillings are prepared and selected in accordance with


required consistency and appropriate flavors.
2. Sliced and layered cakes are filled and assembled according
to standard recipe.
3. Coating and sidings are selected according to product
characteristics and required recipe specifications.

CONTENTS:

 Kinds of fillings and flavors


 Fillings and assembling cakes
 Kinds of coats and siding

CONDITIONS:

The following resources are needed:


EQUIPMENT TOOLS AND SUPPLIES AND LEARNING
UTENSILS MATERIALS MATERIALS
 Poly sealer  bread knife  Flours (cake/All-  Manual
 Chiller  spatula purpose)  References
 Freezer  food tong  Leavening Agent  Modules
 knife  Lard
 rubber scraper  Sugar
 Salt
 Herbs and Spices
 Shortening
 Dairy products
 Fruits and juices
 Eggs

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation

122
 Performance test
LO 3. Decorates Cakes

ASSESSMENT CRITERIA:

1. Cakes are decorated suitably for the occasion.


2. Suitable icings and decorations are used according to recipe
or enterprise standards and customer preferences.

CONTENTS:

 Appropriate cake decorations


 Types of icings

CONDITIONS:

The following resources are needed:

TOOLS AND UTENSILS


 Rotary beater  Decorating tips  Rubber scraper  Double boiler
 Grater  Coupler  Spatula  Sauce pans
 Cake stand  Strainer  Baking  Knives
with tiers  Measuring pans/sheets  Cake slicer
 Cake turner cups/spoons  Hand whisker  Palette knife
 Cake comb  Kitchen scale  Mixing bowl  Ladles
 Piping bags  Chopping board

LEARNING
EQUIPMENT SUPPLIES AND MATERIALS
MATERIALS
 Commercial mixers  Refined Sugar  Dairy products  Manual
with complete  Salt  Fruits and juices  Reference
attachments  Powdered sugar  Eggs s
 Range with oven  Glazed candies  Lard  Modules
 Electric beaters  Chocolate chips  Wax papers
 Bench/ working  Butter  Foils
table  Cream of tartar  Doilies
 Bainemarie
 Refrigerator

METHODOLOGIES:
 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation
123
 Hands-on

ASSESSMENT METHODS:
 Oral questioning
 Written examination
 Observation
 Performance test

124
LO 4. Present Cake

ASSESSMENT CRITERIA:

1. Cakes are presented in accordance with customer’s


expectations and established standard and procedure.
2. Qualities of the product are maintained in accordance with
the established standard and procedure.
3. Cakes are marked or cut /portioned – controlled to minimize
wastage in accordance with enterprise specification and
customer preferences.

CONTENTS:

 Appropriate presentations of cakes


 Standards and procedures in maintaining the quality of the
product
 Different cut portions of cakes

CONDITIONS:

The following resources are needed:

SUPPLIES AND LEARNING


EQUIPMENT TOOLS AND UTENSILS
MATERIALS MATERIALS
 polysealer  Palette knife  Dairy products  Manual
 vacuum sealer  Cake stand with  Fruits  References
tiers  Sugar  Modules
 Cake turner  Cling wrap
 Bread slicer  Styro boxes
 Spatula  Foils
 Rubber scraper  Microwavable
container
 box window
 cake cover
 cake tiers
 cellophane

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

125
 Hands – on Activity

ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation
 Performance test

126
LO 5. Store Cakes

ASSESSMENT CRITERIA:

1. Cakes are stored in accordance with established standards


and procedures.
2. Storage methods are identified in accordance with product
specifications, established standards and procedure.

CONTENTS:

 Storage conditions
 Storage methods
 Storage of cakes

CONDITIONS:

The following resources are needed:


EQUIPMENT TOOLS AND SUPPLIES AND LEARNING
UTENSILS MATERIALS MATERIALS
 Refrigerator  Knives  Paper cups  Manual
 Chiller  Chopping  Wax papers  References
board  Foils  Modules
 Cake  Boxes
decorator  Cake cover
 Microwavable
containers with
assorted sizes
 Cellophane
 Ziploc plastic

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation
 Hands-on

ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation
 Performance test
127
MODULE OF INSTRUCTION 5

UNIT OF COMPETENCY : Prepare pastry products for patisseries

MODULE TITLE : Preparing pastry products for


patisseries

MODULE DESCRIPTION : This module deals with the knowledge,


skills, and attitude required by
patissers in preparing and producing a
variety of high-quality pastry products.

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Prepare pastry products

LO 2. Decorate and present pastry products

LO 3. Store pastry products

128
LO 1. Prepare Pastry Products

ASSESSMENT CRITERIA:

1. A variety of pastry products are prepared according to standard


recipes and desired characteristics.
2. Ingredients are selected, measured, and weighed according to
recipe requirements established standards and procedures.
3. Appropriate equipment is used according to required pastry
products and standard operating procedures.
4. Dough is prepared in accordance with enterprise standards.
5. Products are proofed according to specified temperature and
other conditions.
6. Pastry products are cooked and baked according to techniques
and appropriate condition.
7. Required oven temperature is selected to bake pastry in
accordance with the desired characteristics, standard recipe
specification and enterprise practices.

CONTENTS:

 Preparing standard recipes for pastry products


 Measuring and weighing ingredients according to standard and
procedure requirements of the recipe
 Appropriate tools and equipment used in pastry products and
standard operating procedures
 Preparing the dough for pastry products
 Specified temperature and other conditions of the products
 Techniques and appropriate conditions of baking pastry
products
 Baking temperatures

CONDITIONS:

The following resources are needed:


TOOLS AND UTENSILS
 Measuring  Hand whisk  Rotary beater  Muffin pans
cups/ spoons  Mixing bowl  Grater  Loaf pans
 Kitchen scale  Double boiler  Cake stand  Flour sifter
 Cake comb  Sauce pans with tiers  Piping bags
 Rubber  Knives  Pie cutters  Cake
scraper  Cake slicer  Pie pans decorator
 Spatula  Palette knife  Cake turner  Couple
 Rolling pin  Ladles  Liquid  Strainer
 Baking pans  Chopping measuring
/sheets cups
129
board

LEARNING
EQUIPMENT SUPPLIES AND MATERIALS
MATERIALS
 Commercial  Flour  Shortening  Manual
mixers with (cake/bread/  Dairy products  References
complete attach- All-purpose)  Fruits and juices  Modules
ments  Leavening  Eggs
 Range with oven agent  Paper cups
 Electric beaters  Lard / Oil  Wax papers
 Bench/ working  Sugar  Foils
table  Salt  Boxes
 Bainemarie  Herbs and
 Refrigerator spices

METHODOLOGIES:
 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance Test

130
LO 2. Decorate and Present Pastry Products

ASSESSMENT CRITERIA:

1. Pastry goods are filled and decorated in accordance with standard


recipes, enterprise standards, and customer preferences.
2. Pastry items are finished according to desired product
characteristics.
3. Pastries are presented according to established standards.

CONTENTS:

 Fill and decorate pastry


 Present pastry products according to standards

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND UTENSILS SUPPLIES AND LEARNING


MATERIALS MATERIALS
 Commercial  Measuring cups/  Shortening  Manual
mixers with spoons  Sugar  References
complete  Rubber scraper  Herbs and  Modules
attach-  Spatula spices
ments  Mixing bowl  Shortening
 Range with  Cake slicer  Dairy
oven  Palette knife products
 Electric  Cake stand with  Fruits and
beaters tiers juices
 Bench/  Liquid measuring  Eggs
working cups  Paper cups
table  Flour sifter  Wax papers
 Bainemarie  Piping bags  Foils
 Refrigerator  Cake decorator
 Coupler
 Cake comb

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module

131
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance test

132
LO 3. Store Pastry Products

ASSESSMENT CRITERIA:

1. Pastry and bakery products are stored according to established


standards and procedures.
2. Packagings are selected appropriately to maintain the quality of
the product.

CONTENTS:

 Storage conditions of bakery products


 Preservation of baked products

CONDITIONS:

The following resources are needed:

Supplies and Equipment Tools and Utensils Learning


Materials Materials
 Paper cups  Polyreader  Rubber scrapper  References
 Microwavable  Vacuum  Spatula  Modules
container Reader  Baking  Hand-outs
 Wax papers  Baine-marie pans/sheets
 Foils  Refrigerator  Mixing bowl
 Styro  Knives
 Baked  Cake slicer
Products  Palette knife
 Cake stand w/
tiers
 Pie cutters
 Cake turner

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation

133
 Performance test
MODULE OF INSTRUCTION 6

UNIT OF COMPETENCY : Package Prepared foodstuff

MODULE TITLE : Packaging Prepared Foodstuff

MODULE DESCRIPTION : This module deals with knowledge,


skills and attitudes in packaging
prepared foodstuff for transport

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Ensure suitable packaging, storing and transporting of food

LO 2. Select appropriate packaging materials to specific foodstuff

LO 3. Package food according to needs

134
LO 1. Ensure Suitable Packaging, Storing, and Transporting of Food

ASSESSMENT CRITERIA:

1. Food is packed based on the requirements prior to packaging in


terms of quality, shelf-life, microbial condition and portion
control.

CONTENTS

 Portion control practices and principles


 Hygienic practices and food safety regulations on storing
and transporting of food
 Storing and transporting of food

CONDITIONS:

The following resources are needed:

 Supplies and materials


 Boxes
 Plastic cellophane
 Aluminum foil
 Packaging tapes
 Plastic containers
 Equipment
 Refrigerator
 Freezer
 Learning materials
 References
 Modules
 Handouts
 Brochures
 Internet Researches

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

 Oral Report

135
 Written examination
LO 2. Select appropriate packaging materials to specific food stuff

ASSESSMENT CRITERIA:

1. Packaging is performed within food safety requirements and


regulations.
2. Packaging materials and methods for different food items are
selected and used.

CONTENTS:

 Types of packaging materials based on:


 Non-contaminating
 Appropriate dimensions for selected foods
 Visually appropriate to functional needs
 Capable of protecting food from damage
 Environment-friendly
 Stackable and transportable
 Characteristics and uses of different packaging materials
 Packaging techniques

CONDITIONS:

The following resources are needed:

 Supplies and materials  Equipment


 Plastic cellophane  Refrigerator
 Aluminum foil  Freezer
 Food wrap  Learning materials
 Boxes  References
 Packaging tapes  Modules
 Plastic containers  Handouts
 Brochures
 Internet Researches

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

136
 Oral Report
 Written examination

137
LO 3. Package food according to needs

ASSESSMENT CRITERIA:

1. Food is packaged in compliance with hygiene, occupational


health and safety and local health regulations.
2. Environmental requirements for food packaging area is
observed.
3. Appropriate packaging procedures are adopted according to
enterprise specifications.
4. Food is labeled according to Phil. Packaging Regulations.

CONTENTS:

 Functional design requirements for food packaging areas


 Safe work practices on packaging, dealing with hot surfaces,
lifting and bending packaged foods.

CONDITIONS:

The following resources are needed:

 Supplies and materials


 Plastic cellophane
 Aluminum foil
 Food wrap
 Boxes
 Packaging tapes
 Plastic containers

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

 Oral Report
 Written examination
 Portfolio

138
MODULE OF INSTRUCTION 7

UNIT OF COMPETENCY : Provide Effective Customer Service

MODULE TITLE : Providing Effective Customer Service

MODULE DESCRIPTION : This module deals with the knowledge,


skills and attitudes in providing
effective customer service. It includes
greeting customer, identifying customer
needs, delivering service, handling
queries through telephone, fax
machine, internet, e-mail and handling
complaints evaluation, and
recommendation.

NOMINAL DURATION : 10 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Greet customer

LO 2. Identify customer needs

LO 3. Deliver service to customer

LO 4. Handle queries through telephone, fax machine, internet, e-mail

LO 5. Handle complaints, evaluation, and recommendations

139
LO 1. Greet Customer

ASSESSMENT CRITERIA:

1. Guests are greeted in line with enterprise procedure.


2. Verbal and non – verbal communications are appropriately used
on the given situation.
3. Non – verbal communication of customer is observed.
4. Sensitivity to cultural and social differences is demonstrated.

CONTENTS:

 Standard operating procedures of greeting the guests


 Verbal and non – verbal communication
 Proper gestures and mannerisms of greeting the guests and
modes of fare welling
 Culturally specific communication customs and practices

CONDITIONS:

The following resources are needed:

 Internet
 Manuals
 References
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lectures
 Role playing
 Film viewing
 Community observation
 Net surfing

ASSESSMENT METHODS:

 Oral Report
 Written examination
 Role Playing
140
LO 2. Identify Customer Needs

ASSESSMENT CRITERIA:

1. Interpersonal skills are used to identify the needs of the


customer.
2. Urgency of needs should be assessed and identified.
3. Proper information and details are provided to the customer.
4. Limitation in addressing needs is recognized and identified.

CONTENTS:

 Interactive information
 Public relation skills
 Good working attitude and pleasant approach
 Customer with specific needs

CONDITIONS:

The following resources are needed:

 Manual
 References
 Tapes/ VCD’s
 Others

METHODOLOGIES:

 Lecture / Discussion
 Film viewing
 Role playing
 Observation

ASSESSMENT METHODS:

 Oral Report
 Portfolio

141
LO 3. Deliver Service to Customers

ASSESSMENT CRITERIA:

1. Customer needs are promptly attended in line with workplace


procedures and regulations.
2. Appropriate relation with customer is maintained to meet high
quality service.
3. Opportunity enhancement of quality service is taken whenever
possible.

CONTENTS:
 Modes of greeting and farewell
 Proper addressing of the needs of persons (by gender, age,
status, physical condition)
 Style manual requirements
 Standard letters and proformas

CONDITIONS:

The following resources are needed:


 Manual
 References
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lecture / Discussion
 Role playing
 Film viewing

ASSESSMENT METHODS:

 Interview
 Written exam
 Demonstration

142
LO 4. Handle Queries through Telephone, Fax Machine, Internet and E-
mail

ASSESSMENT CRITERIA:

1. (IT) Telephone, computer, fax machine, internet are properly


handled or used.
2. Queries / information are recorded in line with workplace
procedure.
3. Queries are acted upon promptly and efficiently.

CONTENTS:

 Telephone manners, proper use of fax machine


 Browsing the internet
 Proper ways of taking queries and telephone inquiries

CONDITIONS:

The following resources are needed:

 Telephone
 Fax machine
 Internet
 Sample telephone message sheet
 Manual
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lecture / Discussion
 Role playing
 Presentation of Video Clips
 Hands–on Activity

ASSESSMENT METHODS:

 Written exam
 Demonstration
 Oral Report

143
LO 5. Handle Complaints, Evaluation, and Recommendations

ASSESSMENT CRITERIA:

1. Guests are politely greeted.


2. Complaint is resolved with responsibility.
3. Nature and details of complaint are established.
4. Action is taken appropriately to resolve the complaint to meet
customer satisfaction.
5. Evaluation and recommendations are acted upon with sincerity
to ensure high quality standards.

CONTENTS:

 Proper way of answering complaints in line with workplace


procedures
 Nature and details of complaints
 Industry/ workplace procedures in giving evaluation and
recommendations

CONDITIONS:

The following resources are needed:

 Manual
 Reference
 Sample complaints, evaluation, and recommendation sheet
from industry

METHODOLOGIES:

 Lecture
 Group discussion
 Demonstration
 Film viewing
 Hands–on Activity

ASSESSMENT METHODS:

 Oral questioning
 Demonstration through role play or skit presentation
 Written examination

144
COMPETENCY – BASED
CURRICULUM

(Fourth Year)

CORE COMPETENCY

145
COURSE DESIGN

COURSE TITLE : FOOD TRADES

NOMINAL DURATION : 360 HOURS

QUALIFICATION : NC II

COURSE DESCRIPTION: This course is designed to enhance the


knowledge, skills, and desirable
attitude required in the preparation and
cooking of different types of meats and
seafoods in accordance with the
standard recipes. It also includes
kitchen maintenance and cleanliness to
ensure safety in the workplace. This
course covers competencies such as
preparing stocks, sauces and soups,
selecting, preparing and cooking meat,
preparing and portioning controlled
meat, preparing and cooking poultry,
game and seafood.

146
COURSE STRUCTURE

Unit of No. of
Module Title Learning Outcome
Competency Hours
Fourth Year Preparing Sandwiches LO1. Prepare and 20
1. Prepare (Hot and Cold) Present a Variety of
Sandwiches Sandwiches
(Hot and Cold) LO2. Store Sandwiches

2. Prepare Preparing Ingredients, LO1. Prepare Baking 10


Ingredients, Tools, Utensils and Ingredients, Tools,
Tools, Utensils Equipment for Baked and Equipment
and Equipment Products
for Baked
Products

3. Prepare Preparing Yeast- LO1. Prepare, Decorate 100


Yeast-Based Based Products and Produce Yeast-
Products Based Products
LO2. Portion and Store
Yeast-Based
Products

4. Prepare and Preparing and LO1. Prepare Specialized 100


Present Cakes Presenting Cakes Cakes
LO2. Prepare and Use
Fillings
LO3. Decorate Cakes
LO4. Present Cakes
LO5. Store Cakes

5. Prepare Preparing Pastry LO1. Prepare Pastry 60


Pastry Products Products for Products
for Patissieries Patissieries LO2. Decorate and
Present Pastry
Products
LO3. Store Pastry
Products

6. Package Packaging Prepared LO1. Ensure Suitable 60


Prepared Foodstuff Packaging , Storing
Foodstuff and Transporting
of Foodstuff
LO2. Select Appropriate
packaging
materials to
specific food stuff

147
LO3. Package Food
According to Needs

7. Provide Providing Effective LO1. Greet Customers 10


Effective Customer Service LO2. Identify Customer’s
Customer Needs
Service LO3. Deliver Service to
Customer
LO4. Handle Queries
through
Telephone, Fax
Machine, Internet,
and E-mail
LO5. Handle
Complaints,
Evaluation and
Recommendations

148
COURSE DELIVERY (METHODOLOGY):

 Film/ Video Viewing


 Lecture/Demonstration
 Industry Visit
 Lecture/Discussion
 Self-Paced Learning
 Hands-On
 Research
 Net Surfing

149
MODULE OF INSTRUCTION 1

UNIT OF COMPETENCY : Prepare Sandwiches (Hot and


Cold)

MODULE TITLE : Preparing Sandwiches (Hot and


Cold)

MODULE DESCRIPTION : This module deals with


knowledge, skills and desirable
attitude required in preparing
and presenting a variety of
sandwiches in a commercial
kitchen or catering operation.

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Prepare and present a variety of sandwiches

LO 2. Store sandwiches

150
LO 1. Prepare and present a variety of sandwiches

ASSESSMENT CRITERIA:

7. Varieties of sandwiches are prepared based on appropriate


techniques, in accordance with enterprise standards.
8. Suitable bases are selected from different types of breads.
9. Sandwiches are produced using appropriate ingredients to an
acceptable enterprise standard, ensuring:
 Neatness of presentation
 Appropriateness of ingredients combination
 Precision and uniformity of cut of ingredients
 Uniformity of size and shape
 Attractiveness of service ware and garnishes
10. Appropriate equipment are selected and used for toasting
and heating according to enterprise procedures.
11. Sandwiches are prepared and presented sequentially
within the required time frame and according to customers
request.
12. Sandwiches are presented attractively using suitable
garnishes and service wares

CONTENTS:

 Appropriate techniques in preparing sandwiches


 Select suitable bases
 Preparation of sandwiches which may include the
following:

Hot
 Regular
 Baked
 Grilled
 Fried
 Open-faced

Cold
 Regular
 Specialized
 Multi-Decker
 Wraps
 Pinwheel, domino checkerboard

151
CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Freezer/  Mixing bowl  Vegetables - Manual
chiller  Wire whisk  Fruits - References
 Cooking  Paring knives  Sauces - Modules
range  Strainer  Spices
 Working/  Colander  Dairy
demonstrati  Carving products
on table knives  Seasonings
 Casserole  Canned goods
 Cutting/  Processed
chopping goods
board  Food wraps
 Measuring  Tissue papers
cups/ spoons
 Sautéing pan Complete
cooking outfit

METHODOLOGIES:

 Discussion/Demonstration
 Film/ Video viewing

ASSESSMENT METHODS:

 Written examination
 Demonstration
 Industry visit
 Performance Test
 Presentation of finished products

152
LO 2. Store sandwiches

ASSESSMENT CRITERIA:

3. Sandwiches are stored hygienically within proper


temperature based on enterprise standards.
4. Sandwiches are kept to maintain quality based on
appropriate conditions and standard operating
procedures.

CONTENTS:

 Storing sandwiches
 Proper temperature
 Standard operating procedures

CONDITIONS:

Resources Needed:

 Equipment  Tools and Utensils


 Freezer/ chiller  Mixing bowl
 Cooking range  Wire whisk
 Working/  Paring knives
demonstration table  Strainer
 Colander
 Complete  Carving knives
laboratory/ cooking  Casserole
outfit  Cutting/ chopping board
 Measuring cups/ spoons
 Sauteing pan

METHODOLOGIES:

 Discussion
 Demonstration
 Research

ASSESSMENT METHODS:

 Written examination
 Interview
 Performance Test

153
MODULE OF INSTRUCTION 2

UNIT OF COMPETENCY : Prepare ingredients, tools,


utensils, and
equipment for baked products.

MODULE TITLE : Preparing ingredients, tools,


utensils,
equipment for baked products.

MODULE DESCRIPTION : The module deals with the


knowledge, and attitudes required
in preparing ingredients, tools,
utensils, and equipment for
baked products. It also focuses
on methods and techniques in
preparing and producing different
kinds of baked products.

NOMINAL DURATION : 10 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOME:

LO 1. Prepare baking ingredients, tools, utensils, and


equipment.

154
LO 1. Prepare Baking Ingredients, Tools, Utensils, and Equipment

ASSESSMENT CRITERIA

5. Baking ingredients are identified properly according to


standard recipes.
6. Baking ingredients are classified according to quality
and quantity.
7. Baking tools, utensils, and equipment are identified
and prepared based on required tasks.
8. Baking tools, utensils, and equipment are checked for
defects and damages.

CONTENTS:

 Baking terminologies
 Baking ingredients and substitution
 Baking tools, utensils, equipment, and accessories
 Sanitary practices and safety rules in baking
 Measuring techniques
 Temperature ranges in baking

CONDITIONS:

The following resources are needed:

 References
 Tools, utensils, equipment, and accessories

 Measuring cups and spoons  Piping bag


 Spatula  Cake decorator
 Baking sheets and pans  Coupler
 Rubber scraper  Cake comb
 Blender and mixers  Whisk
 Rotary egg beater  Mixer
 Chiller and freezer  Mixing bowls
 Sifter  Double boiler
 Weighing scale  Gas range and oven

 Actual ingredients
 Supplies and materials
 Complete laboratory/ cooking outfit

155
METHODOLOGIES:

 Lectures/ Discussion
 Demonstration
 Hands-on Activity

ASSESSMENT METHODS:

 Oral and Written Test


 Performance Test

156
MODULE OF INSTRUCTION 3

UNIT OF COMPETENCY : Prepare Yeast – Based Products

MODULE TITLE : Preparing Yeast – Based Products

MODULE DESCRIPTION : This module covers the


knowledge, skills, and attitudes
required to produce a variety of
yeast-based products in a
commercial kitchen or catering
operation.

NOMINAL DURATION : 100 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Prepare and produce yeast-based products

LO 2. Prepare, decorate, and present yeast-based products

LO 3. Portion and store yeast-based products

157
LO 1. Prepare and Produce Yeast-Based Products

ASSESSMENT CRITERIA:

3. A variety of yeast – based products are prepared based


on standard recipes.
4. Suitable tools, utensils, and equipment are selected
and used safely and efficiently.

CONTENTS:

 Main ingredients used for yeast-based products


 Specific temperature for different types of yeast-based
product
 Types of yeast-based products
 Characteristics of yeast-based products
 Cooling temperature
 Mixing methods used for yeast-based products
 Baking yeast-based products

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Cooking  Mixing bowls  Bread/ All-  Manual
range  Spatula purpose flour  References
 Cooling rack  Measuring  Leavening  Modules
 Refrigerator cups agents
 Dough  Baking pans  Shortening /
mixer  Rubber Oil
 Dough scraper  Dairy
Kneader  Bread knife products
 Personal  Pastry Brush  Flavorings /
protective  Cutter, Wood Garnishes
equipment  Timers  Salt
 Weighing  Sugar
Scale

METHODOLOGIES:

 Lecture/ discussion
 Demonstration

158
 Hands-on Activity
 Performance Evaluation using rubrics

ASSESSMENT METHODS:

 Oral and written reports


 Written examination
 Performance Test using scoring Rubrics

159
LO 2. Portion and Store Yeast- Based Products

ASSESSMENT CRITERIA:

5. Portion control is applied to minimize waste.


6. Yeast–based products are stored correctly to minimize
spoilage.
7. Packaging is selected appropriately to maintain the
quality of the products.
8. Yeast-based products are stored in accordance with
required conditions.

CONTENTS:
 Proper portioning of yeast-based products food
to avoid waste.
 Proper selection of packaging materials to maintain the
quality of the producsts
 Store yeast-based products to maintain quality.

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND SUPPLIES AND LEARNING


UTENSILS MATERIALS MATERIALS
 Poly sealer  bread knife  cellophane  Manual
 Chiller  spatula  aluminum foil  References
 Freezer  food tong  food wrap  Modules
 knife  boxes
 rubber
scraper

METHODOLOGIES:
 Hands-on Activity
 Lecture/ discussion
 Demonstration

ASSESSMENT METHODS:

 Oral and written report


 Written examination
 Performance Test using scoring rubrics

160
MODULE OF INSTRUCTION 4

UNIT OF COMPETENCY : Prepare and Present Cakes

MODULE TITLE : Preparing and Presenting Cakes

MODULE DESCRIPTION : This module covers the


knowledge, skills, and attitudes
required of a patisserie to
produce, fill, decorate and
present variety of basic and
specialized cake.

NOMINAL DURATION : 100 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES :

LO 1. Prepare basic and specialized cakes

LO 2. Prepare and use fillings

LO 3. Decorate cakes

LO 4. Present cakes

LO 5. Store cakes

161
LO 1. Prepare Basic and Specialized Cakes

ASSESSMENT CRITERIA:

6. Ingredients are selected, measured, and weighed


according to recipe requirements and enterprise
practices.
7. Required oven temperature is selected to bake cakes in
accordance with desired characteristics, standard
recipe specifications and enterprise practices.
8. Basic and specialized cakes are prepared according to
recipe specifications and desired product
characteristics.
9. Appropriate equipment are used according to required
bakery products and standard operating procedure.
10. Basic and specialized cakes are baked according to
established standards and procedure.

CONTENTS:

7. Weighing/ measuring/ sifting dry ingredients


8. Oven temperature ranges
9. Safe work practices
10. Equipment for specialized cakes
11. Culinary terms used in cakes
12. Product characteristics

CONDITIONS:

The following resources are needed:

TOOLS AND UTENSILS


 Commercial  Baking  Chopping  Cake
mixers with pans/sheet board turner
complete s  Rotary  Liquid
attachments  Hand beaters measuring
 Measuring whisker  Grater cups
cups/  Mixing bowl  Cake stand  Muffin
spoons  Double w/ tiers pans
 Kitchen scale boiler  Pie cutters  Loaf pans
 Rubber  Sauce pans  Pie pans/  Flour sifter
scraper  Knives plates  Piping bags
 Spatula  Cake slicer  Cake comb  Cake
 Rolling pin  Palette decorator
knife  Coupler
 Ladles

162
 Strainer

EQUIPMENT SUPPLIES AND MATERIALS OTHERS


 Commercial  Flour  Shortening Learning Materials
mixers with (cake/bre  Dairy  Manual
complete ad/ All- products  References
attachment purpose)  Fruits and  Modules
 Range with  Yeast juices
oven  Lard / Oil  Eggs Complete
 Electric  Sugar  Paper cups Laboratory/
beaters  Salt  Wax Cooking Outfit
 Working  Herbs and papers
table spices  Foils
 Flavorings

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance test

163
164
LO 2. Prepare and Use Fillings

ASSESSMENT CRITERIA:

1. Fillings are prepared and selected in accordance with


required consistency and appropriate flavors.
2. Sliced and layered cakes are filled and assembled
according to standard recipe.
3. Coating and sidings are selected according to product
characteristics and required recipe
specifications.

CONTENTS:

 Kinds of fillings and flavors


 Fillings and assembling cakes
 Kinds of coats and siding

CONDITIONS:

The following resources are needed:


EQUIPMENT TOOLS AND SUPPLIES AND LEARNING
UTENSILS MATERIALS MATERIALS
 Poly sealer  bread knife  Flours (cake/All-  Manual
 Chiller  spatula purpose)  References
 Freezer  food tong  Leavening Agent  Modules
 knife  Lard
 rubber scraper  Sugar
 Salt
 Herbs and Spices
 Shortening
 Dairy products
 Fruits and juices
 Eggs

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation

165
 Performance test
LO 3. Decorates Cakes

ASSESSMENT CRITERIA:

3. Cakes are decorated suitably for the occasion.


4. Suitable icings and decorations are used according to
recipe or enterprise standards and customer
preferences.

CONTENTS:

 Appropriate cake decorations


 Types of icings

CONDITIONS:

The following resources are needed:

TOOLS AND UTENSILS


 Rotary  Decorating  Rubber  Double boiler
beater tips scraper  Sauce pans
 Grater  Coupler  Spatula  Knives
 Cake stand  Strainer  Baking  Cake slicer
with tiers  Measuring pans/sheets  Palette knife
 Cake turner cups/spoons  Hand whisker  Ladles
 Cake comb  Kitchen scale  Mixing bowl  Chopping
 Piping bags board

LEARNING
EQUIPMENT SUPPLIES AND MATERIALS
MATERIALS
 Commercial mixers  Refined Sugar  Dairy products  Manual
with complete  Salt  Fruits and juices  Reference
attachments  Powdered sugar  Eggs s
 Range with oven  Glazed candies  Lard  Modules
 Electric beaters  Chocolate chips  Wax papers
 Bench/ working  Butter  Foils
table  Cream of tartar  Doilies
 Bainemarie
 Refrigerator

METHODOLOGIES:

166
 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation
 Hands-on

ASSESSMENT METHODS:
 Oral questioning
 Written examination
 Observation
 Performance test

167
LO 4. Present Cake

ASSESSMENT CRITERIA:

4. Cakes are presented in accordance with customer’s


expectations and established standard and
procedure.
5. Qualities of the product are maintained in accordance
with the established standard and procedure.
6. Cakes are marked or cut /portioned – controlled to
minimize wastage in accordance with enterprise
specification and customer preferences.

CONTENTS:

 Appropriate presentations of cakes


 Standards and procedures in maintaining the quality
of the product
 Different cut portions of cakes

CONDITIONS:

The following resources are needed:

SUPPLIES AND LEARNING


EQUIPMENT TOOLS AND UTENSILS
MATERIALS MATERIALS
 polysealer  Palette knife  Dairy products  Manual
 vacuum sealer  Cake stand with  Fruits  References
tiers  Sugar  Modules
 Cake turner  Cling wrap
 Bread slicer  Styro boxes
 Spatula  Foils
 Rubber scraper  Microwavable
container
 box window
 cake cover
 cake tiers
 cellophane

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation
 Hands – on Activity

168
ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation
 Performance test

169
LO 5. Store Cakes

ASSESSMENT CRITERIA:

2. Cakes are stored in accordance with established


standards and procedures.
2. Storage methods are identified in accordance with
product specifications, established standards
and procedure.

CONTENTS:

 Storage conditions
 Storage methods
 Storage of cakes

CONDITIONS:

The following resources are needed:


EQUIPMENT TOOLS AND SUPPLIES AND LEARNING
UTENSILS MATERIALS MATERIALS
 Refrigerator  Knives  Paper cups  Manual
 Chiller  Chopping  Wax papers  References
board  Foils  Modules
 Cake  Boxes
decorator  Cake cover
 Microwavable
containers
with assorted
sizes
 Cellophane
 Ziploc plastic

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation
 Hands-on

ASSESSMENT METHODS:

 Oral questioning
 Written examination
 Observation

170
 Performance test

171
MODULE OF INSTRUCTION 5

UNIT OF COMPETENCY : Prepare pastry products for


patisseries

MODULE TITLE : Preparing pastry products for


patisseries

MODULE DESCRIPTION : This module deals with the


knowledge, skills, and attitude
required by patissers in preparing
and producing a variety of high-
quality pastry products.

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Prepare pastry products

LO 2. Decorate and present pastry products

LO 3. Store pastry products

172
LO 1. Prepare Pastry Products

ASSESSMENT CRITERIA:

1. A variety of pastry products are prepared according to


standard recipes and desired characteristics.
2. Ingredients are selected, measured, and weighed
according to recipe requirements established standards
and procedures.
3. Appropriate equipment is used according to required
pastry products and standard operating procedures.
4. Dough is prepared in accordance with enterprise
standards.
5. Products are proofed according to specified temperature
and other conditions.
6. Pastry products are cooked and baked according to
techniques and appropriate condition.
7. Required oven temperature is selected to bake pastry in
accordance with the desired characteristics, standard
recipe specification and enterprise practices.

CONTENTS:

 Preparing standard recipes for pastry products


 Measuring and weighing ingredients according to
standard and procedure requirements of the recipe
 Appropriate tools and equipment used in pastry products
and standard operating procedures
 Preparing the dough for pastry products
 Specified temperature and other conditions of the
products
 Techniques and appropriate conditions of baking pastry
products
 Baking temperatures

CONDITIONS:

The following resources are needed:


TOOLS AND UTENSILS
 Measuring  Hand whisk  Rotary  Muffin pans
cups/  Mixing bowl beater  Loaf pans
spoons  Double  Grater  Flour sifter
 Kitchen boiler  Cake stand  Piping bags
scale  Sauce pans with tiers  Cake
 Cake comb  Knives  Pie cutters decorator
 Rubber  Cake slicer  Pie pans  Couple
scraper  Palette knife  Cake  Strainer

173
 Spatula  Ladles turner
 Rolling pin  Chopping  Liquid
 Baking pans board measuring
/sheets cups

LEARNING
EQUIPMENT SUPPLIES AND MATERIALS
MATERIALS
 Commercial  Flour  Shortening  Manual
mixers with (cake/bread/  Dairy products  References
complete All-purpose)  Fruits and  Modules
attach-  Leavening juices
ments agent  Eggs
 Range with  Lard / Oil  Paper cups
oven  Sugar  Wax papers
 Electric  Salt  Foils
beaters  Herbs and  Boxes
 Bench/ spices
working table
 Bainemarie
 Refrigerator

METHODOLOGIES:
 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance Test

174
LO 2. Decorate and Present Pastry Products

ASSESSMENT CRITERIA:

1. Pastry goods are filled and decorated in accordance with


standard recipes, enterprise standards, and customer
preferences.
2. Pastry items are finished according to desired product
characteristics.
3. Pastries are presented according to established standards.

CONTENTS:

 Fill and decorate pastry


 Present pastry products according to standards

CONDITIONS:

The following resources are needed:

EQUIPMENT TOOLS AND UTENSILS SUPPLIES AND LEARNING


MATERIALS MATERIALS
 Commercial  Measuring cups/  Shortening  Manual
mixers with spoons  Sugar  References
complete  Rubber scraper  Herbs and  Modules
attach-  Spatula spices
ments  Mixing bowl  Shortening
 Range with  Cake slicer  Dairy
oven  Palette knife products
 Electric  Cake stand with  Fruits and
beaters tiers juices
 Bench/  Liquid measuring  Eggs
working cups  Paper cups
table  Flour sifter  Wax papers
 Bainemarie  Piping bags  Foils
 Refrigerator  Cake decorator
 Coupler
 Cake comb

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module

175
 Video presentation

ASSESSMENT METHODS:

 Oral question
 Written examination
 Observation
 Performance test

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LO 3. Store Pastry Products

ASSESSMENT CRITERIA:

3. Pastry and bakery products are stored according to


established standards and procedures.
4. Packagings are selected appropriately to maintain the
quality of the product.

CONTENTS:

 Storage conditions of bakery products


 Preservation of baked products

CONDITIONS:

The following resources are needed:

Supplies and Equipment Tools and Learning


Materials Utensils Materials
 Paper cups  Polyreader  Rubber  References
 Microwavable  Vacuum scrapper  Modules
container Reader  Spatula  Hand-outs
 Wax papers  Baine-marie  Baking
 Foils  Refrigerator pans/sheet
 Styro s
 Baked  Mixing bowl
Products  Knives
 Cake slicer
 Palette
knife
 Cake stand
w/ tiers
 Pie cutters
 Cake
turner

METHODOLOGIES:

 Lectures
 Actual Demonstration
 Self – paced learning module
 Video presentation

ASSESSMENT METHODS:

 Oral question

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 Written examination
 Observation
 Performance test
MODULE OF INSTRUCTION 6

UNIT OF COMPETENCY : Package Prepared foodstuff

MODULE TITLE : Packaging Prepared Foodstuff

MODULE DESCRIPTION : This module deals with


knowledge, skills and attitudes in
packaging prepared foodstuff for
transport

NOMINAL DURATION : 60 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Ensure suitable packaging, storing and transporting of

food

LO 2. Select appropriate packaging materials to specific

foodstuff

LO 3. Package food according to needs

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LO 1. Ensure Suitable Packaging, Storing, and Transporting of
Food

ASSESSMENT CRITERIA:

1. Food is packed based on the requirements prior to


packaging in terms of quality, shelf-life, microbial
condition and portion control.

CONTENTS

 Portion control practices and principles


 Hygienic practices and food safety regulations on
storing and transporting of food
 Storing and transporting of food

CONDITIONS:

The following resources are needed:

 Supplies and materials


 Boxes
 Plastic cellophane
 Aluminum foil
 Packaging tapes
 Plastic containers
 Equipment
 Refrigerator
 Freezer
 Learning materials
 References
 Modules
 Handouts
 Brochures
 Internet Researches

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

 Oral Report

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 Written examination
LO 2. Select appropriate packaging materials to specific food stuff

ASSESSMENT CRITERIA:

1. Packaging is performed within food safety requirements


and regulations.
2. Packaging materials and methods for different food items
are selected and used.

CONTENTS:

 Types of packaging materials based on:


 Non-contaminating
 Appropriate dimensions for selected foods
 Visually appropriate to functional needs
 Capable of protecting food from damage
 Environment-friendly
 Stackable and transportable
 Characteristics and uses of different packaging
materials
 Packaging techniques

CONDITIONS:

The following resources are needed:

 Supplies and materials  Equipment


 Plastic cellophane  Refrigerator
 Aluminum foil  Freezer
 Food wrap  Learning materials
 Boxes  References
 Packaging tapes  Modules
 Plastic containers  Handouts
 Brochures
 Internet Researches

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

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 Oral Report
 Written examination

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LO 3. Package food according to needs

ASSESSMENT CRITERIA:

5. Food is packaged in compliance with hygiene,


occupational health and safety and local health
regulations.
6. Environmental requirements for food packaging area is
observed.
7. Appropriate packaging procedures are adopted according
to enterprise specifications.
8. Food is labeled according to Phil. Packaging Regulations.

CONTENTS:

 Functional design requirements for food packaging


areas
 Safe work practices on packaging, dealing with hot
surfaces, lifting and bending packaged foods.

CONDITIONS:

The following resources are needed:

 Supplies and materials


 Plastic cellophane
 Aluminum foil
 Food wrap
 Boxes
 Packaging tapes
 Plastic containers

METHODOLOGIES:

 Lecture
 Demonstration
 Research

ASSESSMENT METHODS:

 Oral Report
 Written examination
 Portfolio

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MODULE OF INSTRUCTION 7

UNIT OF COMPETENCY : Provide Effective Customer


Service

MODULE TITLE : Providing Effective Customer


Service

MODULE DESCRIPTION : This module deals with the


knowledge, skills and attitudes in
providing effective customer
service. It includes greeting
customer, identifying customer
needs, delivering service,
handling queries through
telephone, fax machine, internet,
e-mail and handling complaints
evaluation, and recommendation.

NOMINAL DURATION : 10 hours

CERTIFICATE LEVEL : NC II

LEARNING OUTCOMES:

LO 1. Greet customer

LO 2. Identify customer needs

LO 3. Deliver service to customer

LO 4. Handle queries through telephone, fax machine, internet,

e-mail

LO 5. Handle complaints, evaluation, and recommendations

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LO 1. Greet Customer

ASSESSMENT CRITERIA:

5. Guests are greeted in line with enterprise procedure.


6. Verbal and non – verbal communications are
appropriately used on the given situation.
7. Non – verbal communication of customer is observed.
8. Sensitivity to cultural and social differences is
demonstrated.

CONTENTS:

 Standard operating procedures of greeting the guests


 Verbal and non – verbal communication
 Proper gestures and mannerisms of greeting the guests
and modes of fare welling
 Culturally specific communication customs and
practices

CONDITIONS:

The following resources are needed:

 Internet
 Manuals
 References
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lectures
 Role playing
 Film viewing
 Community observation
 Net surfing

ASSESSMENT METHODS:

 Oral Report
 Written examination

185
 Role Playing
LO 2. Identify Customer Needs

ASSESSMENT CRITERIA:

1. Interpersonal skills are used to identify the needs of the


customer.
2. Urgency of needs should be assessed and identified.
3. Proper information and details are provided to the
customer.
4. Limitation in addressing needs is recognized and
identified.

CONTENTS:

 Interactive information
 Public relation skills
 Good working attitude and pleasant approach
 Customer with specific needs

CONDITIONS:

The following resources are needed:

 Manual
 References
 Tapes/ VCD’s
 Others

METHODOLOGIES:

 Lecture / Discussion
 Film viewing
 Role playing
 Observation

ASSESSMENT METHODS:

 Oral Report
 Portfolio

186
LO 3. Deliver Service to Customers

ASSESSMENT CRITERIA:

4. Customer needs are promptly attended in line with


workplace procedures and regulations.
5. Appropriate relation with customer is maintained to meet
high quality service.
6. Opportunity enhancement of quality service is taken
whenever possible.

CONTENTS:
 Modes of greeting and farewell
 Proper addressing of the needs of persons (by gender,
age, status, physical condition)
 Style manual requirements
 Standard letters and proformas

CONDITIONS:

The following resources are needed:


 Manual
 References
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lecture / Discussion
 Role playing
 Film viewing

ASSESSMENT METHODS:

 Interview
 Written exam
 Demonstration

187
LO 4. Handle Queries through Telephone, Fax Machine, Internet
and E-mail

ASSESSMENT CRITERIA:

4. (IT) Telephone, computer, fax machine, internet are


properly handled or used.
5. Queries / information are recorded in line with workplace
procedure.
6. Queries are acted upon promptly and efficiently.

CONTENTS:

 Telephone manners, proper use of fax machine


 Browsing the internet
 Proper ways of taking queries and telephone inquiries

CONDITIONS:

The following resources are needed:

 Telephone
 Fax machine
 Internet
 Sample telephone message sheet
 Manual
 Writing materials
 Tapes/ VCD’s

METHODOLOGIES:

 Lecture / Discussion
 Role playing
 Presentation of Video Clips
 Hands–on Activity

ASSESSMENT METHODS:

 Written exam
 Demonstration
 Oral Report

188
LO 5. Handle Complaints, Evaluation, and Recommendations

ASSESSMENT CRITERIA:

6.Guests are politely greeted.


7.Complaint is resolved with responsibility.
8.Nature and details of complaint are established.
9.Action is taken appropriately to resolve the complaint to
meet customer satisfaction.
10. Evaluation and recommendations are acted upon
with sincerity to ensure high quality standards.

CONTENTS:

 Proper way of answering complaints in line with


workplace procedures
 Nature and details of complaints
 Industry/ workplace procedures in giving evaluation
and recommendations

CONDITIONS:

The following resources are needed:

 Manual
 Reference
 Sample complaints, evaluation, and recommendation
sheet from industry

METHODOLOGIES:

 Lecture
 Group discussion
 Demonstration
 Film viewing
 Hands–on Activity

ASSESSMENT METHODS:

 Oral questioning
 Demonstration through role play or skit presentation
 Written examination

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