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- Enriches and clarifies the message and its effect is to give the message its
full meaning.
6. Medium through which the message travels.
7. Most effective channel
41. Also known as initial integration stage, this is when the group really
begins to come together as a coordinated unit.
44. Any group would largely benefit from a member who plays this role.
45. The person occupying this role forces members to look at how the group
functions.
46. Some group members are not emotionally strong to face the various
difficulties heaped upon them in the performance of their functions.
47. The group needs someone who confronts and challenges bad ideas
50.. There is always a chance that one or two overeager members will
dominate discussions.
51. There are occasions when group has no appointed leader, or if there is
one, he could not play his role for one reason or another.
54. Typical groups in which members interact with each other face-to-face.
The essence of interaction is the sending and receiving of information
through oral, written, and nonverbal communication.
58. Are important elements of organizations. They are the groups expected
to deliver high performance when the organization requires it. It is a formal
group comprised of people interacting very closely together with a shared
commitment to accomplish agreed-upon objectives.
59. Are groups of 5 to 12 employees from the same department who meet
for a few hours each week to discuss ways of improving quality, efficiency,
and work environment. Members of problem-solving teams share ideas or
offer suggestions on how processes and methods can be improved.
60. Is one that is empowered to make decisions about work schedules, task
allocations, job skills training, performance evaluation, selection of new
members, and controlling quality of work.
61. Is one composed of employees from about the same hierarchal levels,
but from different work areas, who come together to accomplish a task.
62. Are those that use computer technology to tie together physically
dispersed members in order to achieve a common goal. Members do the
same things as members of face-to-face teams.
64. In searching for team players, it must be remembered that not all people
are alike. Some were born natural team players, while others could become
team players if they are properly trained.
67. Even teams encounter problems which can affect their effectiveness.
68. Refers to the tendency for individuals to expend less effort when
working collectively than when working individually
CHAPTER 6
Importance of Communication
1.
2.
3.
4.
5.
6 components of an Effective Communication
1.
2.
3.
4.
5.
6.
How the message is received is influenced by the following factors:
1.
2.
3.
4.
2 components of message
1.
2.
Types of Channels
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2.
3.
4.
5.
6.
3 Basic Methods of Interpersonal Communication
1.
2.
3.
Advantages of Written Communication
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3.
4.
5.
6.
7.
8.
Basic Goals of Effective Communication
1.
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3.
4.
Barriers to Communication
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3.
4.
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6.
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9.
Actual Physical Barriers
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5.
Purposes of Downward Communication
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2.
3.
4.
Techniques used in Downward Communication
1.
2.
3.
4.
Purposes of Upward Communication
1.
2.
3.
Techniques used in Upward Communication
1.
2.
3.
4.
5.
Purposes of Horizontal Communication
1.
2.
3.
Techniques used in Horizontal Communication
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2.
3.
4.
Tips to avoid Ineffective Communication
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2.
Techniques in Group decision making
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4.
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4.
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Types of Teams
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4.
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4.
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Advantage of a cross functional team
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4.
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5.
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3.
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2.
Changing Membership
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3.
The higher the membership turnover is, the bigger is the team’s problem. To address such concern, the
team must learn to manage its internal turnover through the following:
1.
2.
3.
1.
2.
To minimize or eliminate social loafing, it may be wise to consider an analysis of the following:
1.
2.
3.