L J

233 Waterdown Drive, Fayetteville, NC 28314 • Cell: (919)904-1575 • lj0009@bravemail.uncp.edu

Professional Summary
Highly involved Teacher Aide committed to a proactive and hands-on approach in assisting teaching staff. Friendly
and energetic with 4 years of experience in childcare and education. Motivated to help children become happy,
healthy and well-behaved. Organized Childcare Aide skilled at designing academic activities that are both engaging
and fun for children. Outgoing, energetic Bakery Manager with 11 years’ experience setting high standards of
customer service and product excellence. Expertise includes commercial bakeries and grocery stores with a
natural-foods focus. Innovative Baker with 6 years’ pastry and cake experience. Awarded High Five Award in 2016.
Efficient, hardworking Baker with background in fast-paced bakery settings. French and German pastry emphasis.
Knowledge of artisan breads. Reliable, supportive team player.
Skills
Cake decorating Talented Teacher's Aide
Icings and fondant Food handling preparation
Excellent customer service skills Emotionally supportive
Time management Self-sufficient and confident
Active listener Positive and optimistic
Highly observant People-oriented
Highly organized Exceptional organizational skills
Self-motivated Social services knowledge
Adaptive and creative Infant and child CPR certification
Positive attitude Conflict resolution
Food handling preparation
Work History
Deli Associate, 10/2006 to Current
Food Lion – Fayetteville
Greeted customers in a timely fashion, while quickly determining their needs.
Recommended new deli products and meats to customers, resulting in a 2% in add-on business.
Answered customer questions about product availability and shipment times.
Accurately logged all daily sales products and receiving orders.
Worked night and weekend shifts during holiday season.
Placed special cake and platter orders for customers.
Referred unresolved customer grievances to designated departments for further investigation.
Responded to all customer inquiries thoroughly and professionally.
Thoroughly cleaned deli during night shift for an easy day for morning shift
Assistant Day Care Teacher, 07/2002 to 09/2006
Solid Start Child Care Center – Spout Springs
Promoted good behavior by using the positive reinforcement method.
Promoted language development skills through reading and storytelling.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Relieved the head teacher and toddler teacher.
Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
Supported 3 classroom teachers in implementing a developmentally appropriate curriculum for a group of 15
preschoolers.
Organized small groups of children while transitioning to and from outdoor play.
Administered medication and minor first aid to sick and injured students.
Dressed children and changed diapers.
Communicated regularly with parents about daily activities and behaviors.
Offered parents detailed daily reports that outlined their child's day.
Maintained a child-friendly environment by allowing frequent access to outdoor activities.
 Engaged with children individually to meet their emotional and physical needs.
Sparked imagination by helping children discover new things each day.
Education
Bachelors Social Work: Social Work, Current
University of North Carolina at Pembroke - Pembroke
Coursework includes Speech and Communication, Sociology and Psychology
Associate's Degree
Associate of Arts: N/A, 2014
Fayetteville Technical Community College - Fayetteville