Académique Documents
Professionnel Documents
Culture Documents
Part – A
Q. The stage of systems development life cycle that give recommendations for a better system
process is
a. Problem definition
b. System analysis
c. System design
d. Coding
e. Testing
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a. Accounting information systems
b. Financial information system
c. Financial planning system
d. Financial control systems
e. Cross functional information system
Q. __________ documents serve as confirmation to their recipients that certain actions have
occurred
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a. Action
b. Information
c. Confirmation
d. Turnaround
e. Reply
Q. In MIS context data is processed or analyzed to reach decisions with the help of a set of tools
called
a. Information systems
b. Data warehousing
c. Decision models
d. Data base
e. Data mining
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b. Integrated information system
c. Strategic information system
d. Executive information system
e. End user computing
Q. An information system is capturing employee data and produces paycheck every month. This
comes under
a. Process control system
b. Integrated information system
c. Transaction processing system
d. Decision support system
e. Enterprise collaboration systems
Q. Intranets and extranets that can use their network fire walls and other security features to
establish secure internet links within an enterprise or with its trading partners is called:
a. Inter networked enterprise
b. Extra nets
c. Intranets
d. Virtual private networks
e. Wide area network
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b. Workstation
c. Network interface card
d. Node
e. IP Protocol
Q. Which of the following is not important to consider before taking up a VPN service.
a. Reliability
b. Capacity and scalability
c. Reach
d. Interoperability
e. Distance
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c. Check boxes
d. Data grid
e. Combo box.
Q. ________ consists of hardware or software designed to keep unauthorized users out of network
system.
a. Encryption system
b. Firewall
c. Router
d. Network server
e. Alarm system
Q. A code that usually does not destroy files but spreads rapidly throughout networked computers
and eventually bringing computers to a halt simply by clogging memory space.
a. Virus
b. Worm
c. Encryption
d. Digital divide
e. None of the above.
Part B
Problems, Conceptual Understanding, Analytical Ability and Situational Analysis
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1. a. Discuss the need for e-commerce in today’s business and write about electronic payment
and security.
(6 marks)
Suggested Answer:
Electronic commerce is defined as “doing business over interconnected networks using web
based technologies. It encompasses the entire online process of developing marketing selling
delivering, servicing, and paying for products and services. The Internet’s web browser and
client/server architecture, and networks of hypermedia databases on the World Wide Web serve
as the technology platform for electronic commerce among networked communities of
customers and business partners. The electronic payments process presents a vital and
complex challenge to business and financial institutions to develop efficient flexible, and secure
payment system for electronic commerce. A variety of payment system have evolved for
electronic funds transfers, including several major ways to provide security for transactions and
payments over the internet. Electronic funds transfer systems are a major form of electronic
commerce system in banking. They include credit cards, charge cards, electronic checks, debit
cards, etc.
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Batch processing:
Transactions are accumulated over a period of time and processed periodically.
It is economical method when large volumes of transactions data must be processed.
The disadvantage is master files are frequently out of date between scheduled processing as
are the periodic scheduled reports that are produced.
Real-Time Processing: Also called online transaction processing. In this transaction data is
processed immediately after they are generated and can provide immediate output to end users.
Responses to end users’ inquiries are immediate since information stored on direct access
devices ca be retrieved almost instantaneously.
EIS DSS
EIS is not model based Model based
No Problem solving subsystems exists Problem solving subsystems exists.
Manager’s information system Manager’s tool for decision making
Alerts are in built No alerts are designed
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ensure it does what it is supposed to do.
Implementation - converting to the new system. Implementation activities include Acquisition,
Software Development, Training, Testing, Documentation and Conversion
4. What are the tools for data analysis in Excel? Discuss how each of them supports the business
decision making.
(10 marks)
Suggested Answer:
The answer should describe the following analysis tools provided in Excel and their use in
business.
What-if analysis
Goal seek analysis
Sensitivity analysis
Solver
Part C
Problems, Conceptual Understanding, Analytical Ability and Situational Analysis
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e. Information systems in Marketing.
(2 x 5 = 10 marks)
Suggested Answer:
a. The date/time data type in MS-Access accepts date. By setting the format in field
properties window time can be entered.
b. Entity: An entity is something you collect data about such as persons or places.
Attribute: An attribute is the property of an entity such as name, population
Relationship: A relationship is an association among several entities. For ex we can
associate person Mr. Anil with place Hyderabad.
c. Normalization is a technique to make complex databases more efficient and more easily
handled by the DBMS. Elimination of data redundancy is a major goal and benefit of using
data normalization technique.
d. Like any other vital business assets, the resources of information systems hardware,
software networks and data need to be protected by built in controls to ensure their quality
and security. The answer should contain 1 or 2 lines description of the following points.
Information system control
Procedural control
Facility controls
e. Marketing information systems provide information technologies that support major
components of the marketing function. The following components should be discussed
Interactive marketing
Sales force automation
Advertising and promotion
Sales management
Market research and forecasting
Customer service and support
Product management.
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econometric models. The execution of such computations for each of the 200 military
installations is lengthy and is subject to errors, especially when done manually.
A DSS was created to support SHMA, consisting of the following components
i. Off-Post data: Economic characteristics of the area around the military installations
ii. On-post data: Profiles of the military personnel seeking housing.
iii. Regional Econometric Model was created, which uses variables like consumer price index,
value of housing, median per capita income, and military allowances.
iv. Modified segmented housing market analysis model was created that uses both off- post
and on-post data
Three major outputs are produced.
i. Housing reports as described by army managers (Ex. Market conditions)
ii. Housing deficit forecasts (Demand over supply)
iii. Cross-leveled and re designated deficit forecasts
The DSS provides what-if analysis and goal seeking capabilities. When there is a change in the
situation being examined, what-if questions are posed to the model. If targeted goals are
required, they are performed with goal seeking.
The system provides both monetary and managerial benefits. The tedious manual procedures
that often resulted in inaccurate, incomplete and redundant data have been eliminated. The
decision making process has been considerably improved by quicker analysis of the housing
market impact analysis, error free computation and rapid sensitivity analysis. In addition, the
auditing process has been standardized, and it is done faster, resulting in an earlier release of
funds and the alleviation of housing shortages in many locations.
Questions:
a.Why was this DSS needed?
b.Discuss the role of forecasting in this DSS
c. Discuss the role sensitivity analysis which may play in this DSS
(7 + 7 + 6 = 20 marks)
Suggested Answer:
a. The department has to do a sort of analysis before going for building/leasing housing
complex for military base. The analysis requires lot of departmental data and also the
demographic data. A computer based tool is required to them to arrive at right decision with
the complexity of the analysis that involved in it.
b. With the help of tool the department could foresee the housing deficit and cross leveled
and re designated deficit. This definitely improves the efficiency of the department in
providing the facilities to the officers and other ranks.
c. Sensitivity analysis attempts to assess the impact of a change in the input data or
parameters on the proposed solutions. Any change in the off post data and on post data or
a change in the situation being examined can be taken the impact of the change can be
seen immediately in the proposed solution.
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