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CHAPTER ONE ..........................................................................................Error! Bookmark not defined.

1 INTRODUCTION .....................................................................................Error! Bookmark not defined.

1.1 Background of the Organization .......................................................... Error! Bookmark not defined.

Vision of the Company ........................................................................... Error! Bookmark not defined.

Mission of Company .............................................................................. Error! Bookmark not defined.

1.2 Background of the Project ................................................................... Error! Bookmark not defined.

1.3 Team Composition ............................................................................... Error! Bookmark not defined.

1.4 Statement of the Problem ................................................................... Error! Bookmark not defined.

1.5 Objective of the Project ....................................................................... Error! Bookmark not defined.

1.5.1 General Objective ......................................................................... Error! Bookmark not defined.

1.5.2 Specific Objective .......................................................................... Error! Bookmark not defined.

1.6 Feasibility Analysis ............................................................................... Error! Bookmark not defined.

1.6.1 Operational Feasibility .................................................................. Error! Bookmark not defined.

1.6.2 Technical Feasibility ...................................................................... Error! Bookmark not defined.

1.6.3 Economic Feasibility ...................................................................... Error! Bookmark not defined.

1.6.4 Political Feasibility ......................................................................... Error! Bookmark not defined.

1.6.5 Schedule Feasibility ....................................................................... Error! Bookmark not defined.

1.7 Scope of the Project ............................................................................. Error! Bookmark not defined.

Requirement Specification .......................................................................Error! Bookmark not defined.

Hardware Specification ............................................................................Error! Bookmark not defined.

Software specification ..............................................................................Error! Bookmark not defined.

Significance of the Project .......................................................................... Error! Bookmark not defined.

1.8 Target Beneficiaries of Project ............................................................. Error! Bookmark not defined.

1.8.1 Benefits to Company ..................................................................... Error! Bookmark not defined.

1.8.2 Benefits to Customer .................................................................... Error! Bookmark not defined.


1.8.3 Benefits to User............................................................................. Error! Bookmark not defined.

1.9 Methodology for the Project ............................................................... Error! Bookmark not defined.

1.9.1 Data Sources ................................................................................. Error! Bookmark not defined.

1.9.2 Data Gathering Methodology (Fact finding Techniques) .............. Error! Bookmark not defined.

1.9.3 System Analysis and Design Methodology ................................... Error! Bookmark not defined.

1.9.4 Development Tool ......................................................................... Error! Bookmark not defined.

1.9.5. Testing Procedures....................................................................... Error! Bookmark not defined.

1.9.6 Implementation ............................................................................ Error! Bookmark not defined.

1.9.7 Limitation of the Project ............................................................... Error! Bookmark not defined.

1.9.8 Risks .............................................................................................. Error! Bookmark not defined.

CHAPTER TWO .........................................................................................Error! Bookmark not defined.

2 Description of the Existing System .........................................................Error! Bookmark not defined.

2.1 Introduction to Existing System ........................................................... Error! Bookmark not defined.

2.1.1 Problems of the Existing System ................................................... Error! Bookmark not defined.

2.2 Strength and Weakness the Existing System ....................................... Error! Bookmark not defined.

2.2.1 Strength of the Existing System: ................................................... Error! Bookmark not defined.

2.2.2 Weakness of the Existing System .................................................. Error! Bookmark not defined.

2.3 Players in the Existing System .............................................................. Error! Bookmark not defined.

The existing system enables the Claims Adjuster....................................... Error! Bookmark not defined.

The existing system enables the Claims Examiner ..................................... Error! Bookmark not defined.

The existing system enables the Insurance Sales Manager ....................... Error! Bookmark not defined.

The existing system enables the Insurance Sales Representative .............. Error! Bookmark not defined.

2.4 Major functions/activities in the existing system like input, processes and outputs Error! Bookmark
not defined.

2.5 Business Rules ...................................................................................... Error! Bookmark not defined.

2.6 Report Generated in the Existing System ............................................ Error! Bookmark not defined.
2.7 Forms and Other Documents of Existing System................................. Error! Bookmark not defined.

2.8 Bottlenecks of the Existing System ...................................................... Error! Bookmark not defined.

2.8.1 Performance (response time) ....................................................... Error! Bookmark not defined.

2.8.2 Input (Inaccurate/redundant/flexible) and Output (inaccurate) .. Error! Bookmark not defined.

2.8.3 Security and Controls .................................................................... Error! Bookmark not defined.

2.8.4 Efficiency ....................................................................................... Error! Bookmark not defined.

2.9 Practices to be Preserved .................................................................... Error! Bookmark not defined.

2.10 Proposed Solution for the New System that Address Problems of the Existing System .......... Error!
Bookmark not defined.

2.11 Requirements of the Proposed System ............................................. Error! Bookmark not defined.

2.11.1 Functional Requirements ............................................................ Error! Bookmark not defined.

2.11.2 Non-Functional Requirements .................................................... Error! Bookmark not defined.

CHAPTER THREE .......................................................................................Error! Bookmark not defined.

3 System Analysis.....................................................................................Error! Bookmark not defined.

3.1 Introduction ......................................................................................... Error! Bookmark not defined.

3.2 System Requirement Specifications..................................................... Error! Bookmark not defined.

Hardware Specification ............................................................................Error! Bookmark not defined.

Software specification ..............................................................................Error! Bookmark not defined.

3.2.1 Use Case diagrams ........................................................................ Error! Bookmark not defined.

Figure 1: Use case Diagram .................................................................... Error! Bookmark not defined.

3.2.2 Use case Documentation .............................................................. Error! Bookmark not defined.

3.2.3 Sequence Diagram ........................................................................ Error! Bookmark not defined.

Figure 2: Sequence Diagram for Login ................................................... Error! Bookmark not defined.

Figure 3: Sequence Diagram for Registration ........................................ Error! Bookmark not defined.

Figure 4: Sequence Diagram for Update ................................................ Error! Bookmark not defined.

Figure 5: Sequence Diagram for Delete ................................................. Error! Bookmark not defined.
Figure 6: Sequence Diagram for Report................................................. Error! Bookmark not defined.

Figure 7: Sequence Diagram for Search ................................................. Error! Bookmark not defined.

3.2.4 Activity Diagram ............................................................................ Error! Bookmark not defined.

Figure 8: Activity Diagram for Login ....................................................... Error! Bookmark not defined.

Figure 9: Activity Diagram for Register .................................................. Error! Bookmark not defined.

Figure 10: Activity Diagram for Update ................................................. Error! Bookmark not defined.

Figure 11: Activity Diagram for Delete ................................................... Error! Bookmark not defined.

Figure 12: Activity Diagram for Generating Report ............................... Error! Bookmark not defined.

Figure 13: Activity Diagram for Searching.............................................. Error! Bookmark not defined.

3.2.5 Analysis level class diagram (conceptual modeling) ..................... Error! Bookmark not defined.

Figure 14: Analysis Level Class Diagram ................................................. Error! Bookmark not defined.

3.2.6 User Interface Prototyping............................................................ Error! Bookmark not defined.

Figure 15: User Interface Prototyping................................................... Error! Bookmark not defined.

3.2.7 Supplementary Specifications....................................................... Error! Bookmark not defined.

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