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COLLEGE OF ENGINEERING
ENGINEERING MANAGEMENT
ASSIGNMENT #8
CASE STUDY
14-205-098
BSCE-3C
Submitted on:
Engr. A. Arcibal
Instructor
Right after Engineer Oscar Pascua finished his electrical engineering course at FEATI
University in 1985, he was hired as an employee of the National Electrification Administration
(NEA). He was assigned to handle jobs in the various units of NEA until his promotion to Chief
Planning Officer in 1994. His main function was to supervise the planning activities of his unit.
Three engineers and two other employees reported directly to him. His performance was rated
very satisfactory.
Engineer Pascua attended training sessions of various kinds including those for
management. He finished his M.B.A course in 1995.
When the position of general manager of the Buenavista Electric Cooperative, Inc.
(BECI) became vacant in January 1996, he was nominated by NEA. He got the post in March
1996. Aware of the many problems besetting the cooperative, he immediately went to work.
When Engineer Pascua called the key officers of the cooperative to a meeting, he was
appraised of the following:
1. That the price of electricity charged to BECI's customers is the first highest in the
country.
2. That 25 percent of the electricity service provided by BECI is lost every month and
cannot be accounted for;
3. Requisitions for supplies and materials are served after delays of as long as three
months;
Three days after the meeting, he recommended to the board of directors the following:
1. The dismissal from the service of employees not regularly reporting for work;
All his recommendations were approved by the board, after which Engineer Pascua
signed all the necessary inspections of the activities of the various units of the cooperative.
During the first week of March 1997, he convened the key officers for an evaluation of
the past year's activities. The following points were made clear to him:
3. There was no improvement in the requisition of supplies and materials. Delays still
reach three months
4. There is a new set of employees who do not report regularly for work.
5. The amount of uncollected accounts increased from P3.8 million to P4.2 million.
Engineer Pascua concluded that in spite of the granting of salary increases requested by
the rank and file, no subsequent improvement in services was registered. He is now considering
more drastic measures but he is not sure if it is the right thing to do. In addition, he is also aware
that there are some employees who are qualified and dedicated to their jobs.
Problem
Goal
Conclusion
Thus in doing this there will be a higher chance of resolving the problems presented. The
main factor in this is being hands-on for the purpose of making sure that employees do their jobs
right and with excellence.