Académique Documents
Professionnel Documents
Culture Documents
Level 2
The use of materials in this manual does not imply any specific results when
WIN materials are used with the ACT WorkKeys system.
LESSON 7 Posttest
1
LESSON 1
Instructions: Read the paragraph and answer the questions regarding its
audience and purpose.
Thanks,
Mr. Bossman
Your Paragraph:
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Instructions: I will give you some information, and you write a paragraph
containing the given information. Remember to keep it clear,
concise, correct, and conversational. Remember your pur-
pose and audience. Don’t worry if the wording is different.
That is not the important thing, here!
Original Information:
• notice of conference
• Monday, May 8
• 9:00 to 4:00
• Lunch break - 12:00 to 1:00
• new hiring policies
• personnel employees
• personnel director
• main conference room
Your Paragraph:
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Suggested paragraph:
Thanks,
Maintenance Supervisor
NOTE: You will notice that I did not include a date of the meeting
as this information was not given. The best I could do was say,
“next Tuesday”!
Suggested rewrite:
You may have had trouble figuring out exactly what this paragraph
is about. Here is what I think this person was trying to say. Try
to determine the purpose and audience.
Thanks,
Personnel Director
• Dear Sir
• Dear Mr. Caldwell
• To Whom It May Concern
Salutations can set the tone of the letter, so
it is important to review purpose and audience
when choosing one.
M
Miller Computer Components
1000 Winwood Way
Edwinsville, OH 12345-0000
Sincerely yours,
Enc.
BS/em additional: enclosures, initials of writer
I. Headings
A. Date
B. Addressee
C. Writer’s name
D. Subject
E. Copies to (optional)
II. Introduction
A. Mention previous information
IV. Closing
A. Closing statement
You are aware that the company has bought a new computer system
to handle customer orders. Therefore, you are required to attend one
of the training sessions, as indicated below. Please write your name by
the session you plan to attend. Naturally, not everybody can come to the
same session, so please write your name for a second option. I expect
your answer no later than February 17. I will contact you confirming your
scheduled time.
1. There are five specific parts to any business letter. Which part includes the
current date, the name of the person whom you are addressing, the title of
that person if applicable, the name of the company, and the full address?
a. salutation
b. heading
2. There are five specific parts to a business letter. What is the name for
the following part? Dear Mr. Caldwell:
a. salutation
b. introduction
3. There are five specific parts to a business letter. Which section is the
part where you introduce yourself?
a. salutation
b. introduction
4. There are five specific parts to a business letter. Which is the main part
of the letter?
a. heading
b. body
6. You must include several things in the heading. What is one of them?
a. your name
b. the date
7. You must include several things in the heading. What is one of them?
a. the addressee
b. your company name
8. You must include several things in the heading. What is one of them?
9. You must include several things in the heading. What is one of them?
10. You must include several things in the heading. What is one of them?
a. the addressee’s full address
b. your zip code
13. True or false: A colon placed after the salutation in a business letter
denotes formality.
a. True
b. False
18. The business memo has a certain format that must be followed in
order to make specific points and avoid confusion.
What are the parts of a memo?
19. In the heading of a memo, we include the date, addressee, and what
else?
a. writer’s name, subject, copies to (optional)
b. writer’s name, writer’s address, thesis
1. There are five specific parts to any business letter. Which part
includes the current date, the name of the person whom you are
addressing, the title of that person if applicable, the name of the
company, and the full address?
a. salutation
b. heading
2. There are five specific parts to a business letter. What is the name
for the following part? Dear Mr. Caldwell:
a. salutation
b. introduction
Answer: a – Dear Mr. Caldwell: is a salutation. Salutations can set
the tone of the letter, so it is important to review purpose and
audience when choosing one.
Answer: b – The body of the letter is the main part of the letter. This
is the section where you make a request of pass along the
facts.
a. the addressee
b. your company name
Answer: a – The heading is made up of several pieces of information,
and they are placed in the same order every time. First, you
have the current date, the name of the person whom you are
addressing, the title of that person if applicable, the name of
the company, and the full address including the zip code.
Answer: b – The heading is made up of several pieces of information,
and they are placed in the same order every time. First, you
have the current date, the name of the person whom you are
addressing, the title of that person if applicable, the name of
the company, and the full address including the zip code.
11. True or false: The salutation makes no difference in setting the tone
of a letter.
a. True
b. False
Answer: b – The salutation can set the tone of the letter. A formal letter
would use a colon in the salutation and look something like
‘Dear Sir:’ and an informal letter may look something like ‘Hey
buddy!’
13. True or false: A colon placed after the salutation in a business letter
denotes formality.
a. True
b. False
Answer: a – A colon placed after the salutation in a business letter
shows it’s a formal letter.
18. The business memo has a certain format that must be followed in
order to make specific points and avoid confusion. What are the
parts of a memo?
19. In the heading of a memo, we include the date, addressee, and what
else?
a. writer’s name, subject, copies to (optional)
b. writer’s name, writer’s address, thesis
2
LESSON 2
Exercise – Business letter and memo
Given information:
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Suggested letter:
January 1, 1998
Would you please send me your most recent catalog and price list?
Also, since our company deals in volume sales, would it be possible
for your company to extend to us a 10% commission discount?
Sincerely,
EdWIN
Sales Manager
EW/ss
Exercise Memo
Instructions: Now using the same information we used in the business letter, use
this information to write a memo to your co-workers in the purchasing depart-
ment to notify them that you have requested this information. (I’ll give you a little
help. The recipients can be: all purchasing dept. employees.) If you need to go
back and study the outlines and the written explanation of the points in this les-
son before you start.
Given information:
Assume you work as a purchasing manager for Export Products, Inc., and you
want to obtain the catalogs and price lists of Good Products, Inc. (999 Elm
Street, Nashville, TN 37210). The sales manager of that company is James
White. You would like to obtain a 10% commission discount for your business.
There are no enclosures and your secretary’s name is Sue Smith.
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Suggested memo:
Memo
Instructions: Let’s try a letter with a negative nature. Assume you work
at the Human Resources Department of Big Company, Inc. You
need to send a rejection letter to Mr. I. M. Awaiting, 999 Hopeful
Ave., Swan Lake, UT 84094, who wants to work for your company
as an accountant. Your company does not have any openings.
Use the mixed format. Once again, your secretary is Sue Smith.
There is an application form enclosed.
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Suggested letter:
January 1, 1998
Mr. I. M. Awaiting
999 Hopeful Ave.
Swan Lake, UT 84094
I have enclosed an application form for you to fill out and return to us
should an opening become available in the future.
Sincerely,
EdWIN
Personnel Director
Enc.
EW/ss
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Suggested memo:
3
LESSON 3
complete sentences
a. independent clause
b. dependent clause
a. independent clause
b. dependent clause
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VERSION 5.0 • Business Writing • 49
• WIN CAREER SOLUTIONS •
Level 2
LESSON 3
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4
LESSON 4
compound and complex sentences
Examples:
My father is a dentist.
My mother is a writer.
Combined: My father is a dentist,
and my mother is a writer.
Example:
Examples:
Examples:
subordinating conjunctions
Example:
Example:
4. What type of conjunctions are the following?: and, or, not, but, for,
so, yet
a. subordinating
b. coordinating
a. time
b. explanation
a. possession
b. manner
a. example
b. condition
a. comparison
b. punctuation
a. to show a pause
b. to form contractions
a. verb
b. purpose
a. compound
b. complex
a. coordinating
b. supporting
Answer: a – We learned two types of conjunctions in this level:
subordinating and coordinating
4. What type of conjunctions are the following?: and, or, not, but, for, so, yet
a. subordinating
b. coordinating
Answer: b – The simplest way of combining sentences is called
compounding. Compounding combines sentences by joining
them together with coordinating conjunctions.
Example: My father is a dentist, but my mother is a writer.
a. time
b. explanation
Answer: a – The relationships that subordinating conjunctions can show:
time, manner, cause, condition, comparison, purpose.
a. possession
b. manner
Answer: b – The relationships that subordinating conjunctions can show:
time, manner, cause, condition, comparison, purpose.
a. comparison
b. punctuation
a. to show a pause
b. to form contractions
a. compound
b. complex
Combined variations:
You may use a pen or a pencil.
You may use a pen, or you may use a pencil.
You may use a pen or a pencil provided that you have one.
1. We were cold.
We were hungry.
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1. We were cold.
We were hungry.
1. Steve ran for class president. Tina and Meg also ran for team
representative.
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VERSION 5.0 • Business Writing • 71
• WIN CAREER SOLUTIONS •
Level 2
LESSON 4
8. Val found a defective part. I had gone home.
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12. The astronauts waited inside the spacecraft. They received orders
to leave.
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13. The number of accidents has declined. New traffic lights have been
installed.
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1. Steve ran for class president. Tina and Meg also ran for team
representative.
Answer: Steve ran for class president, and Tina and Meg ran for team
representative.
Answer: Gary likes to play tennis, but Sue likes to play golf.
Answer: The light turned green, and everyone moved on through the
traffic.
12. The astronauts waited inside the spacecraft. They received orders
to leave.
Answer: The astronauts waited inside the spacecraft until they received
orders to leave.
The astronauts waited inside the spacecraft before they received
orders to leave.
13. The number of accidents has declined. New traffic lights have been
installed.
Answer: The number of accidents has declined since new traffic lights
have been installed.
The number of accidents has declined as new traffic lights have
been installed.
Time to practice!
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76 • Business Writing • VERSION 5.0
• WIN CAREER SOLUTIONS •
Level 2
LESSON 4
Instructions: Underline the subordinate clause in following sentences.
9. The store has not opened since the fire burned the interior.
Answer: Until they received orders to leave, the astronauts waited inside
the spacecraft.
Before they received orders to leave, the astronauts waited inside
the spacecraft.
8. The number of accidents has declined. New traffic lights have been
installed.
Answer: Since new traffic lights have been installed, the number of
accidents has declined.
As new traffic lights have been installed, the number of accidents
has declined.
9. The store has not opened since the fire burned the interior.
5
LESSON 5
commonly misspelled or misused
words
Rule 1
Use i before e,
Except after c,
Or when sounded like a
As in neighbor or weigh.
Example:
friend, fiend
piece, tie
receipt, deceive
Of course, there are always exceptions to most rules and the exceptions to
the above verse are these:
Rule 2
Form the plurals of nouns and the s forms of verbs ending
in y in these ways:
Example:
mystery to mysteries; berry to berries; carry to carries
Example:
Kennedy to Kennedys
Rule 3
Do the following when adding a suffix to a word that ends in a silent e.
Example:
live to living or livable; bake to baker or baking
Example:
manage to manageable
Rule 4
When adding a suffix that begins with a vowel, it sometimes is
necessary to double the consonant.
Examples:
hop to hopping
win to winner
star to starred
b. When a word of two or more syllables ends in a single consonant
preceded by a single vowel, and when the final syllable is accented,
double the consonant when adding a suffix.
Examples:
rebel to rebellious
control to controlled
c. When a word of two or more syllables does not have the accent on
the final syllable, the consonant should not be doubled.
Example:
travel to traveler
shovel to shoveler
Rule 5
To form noun plurals and the third person singular form of present
tense verbs:
Examples:
pencil to pencils
jump to jumps
Examples:
brush to brushes
box to boxes
watch to watches
A
absence acquaintance analysis/analyze
absorption across angel/angle
abundance address annual
accessible advice/advise apparent
accidentally aggravate appearance
acclaim allotted argument
accommodate a lot atheist
accomplish all right attendance
accumulate already auxiliary
achievement amateur
B
balloon believe breathe
barbiturate benefited Britain
bargain biscuit buoyant
basically bouillon bureaucracy
beggar boundary business
beginning breadth/breath
C
calendar colossal consciousness
camouflage column consensus
cantaloupe coming consistent
capital/capitol committee continuous
cemetery commitment controlled
chagrined comparative coolly
challenge/challengeable competent corollary
characteristic completely correlate
changing concede correspondence
chief conceive council/counsel
choose/chose condemn counselor
cigarette condescend courteous
climbed conscience courtesy
colonel conscientious criticize
D
deceive desperate disappoint
defendant develop disastrous
deferred developed discipline
definitely development disease
dependent/dependant dilemma dissatisfied
descend dining dominant
desirable disappearance drunkenness
despair
E
easily environment exhaust
ecstasy equipped exhilarate
efficiency equivalent existence
eighth especially expense
eligible exaggerate experiment
embarrass exceed explanation
eminent excellence extremely
enemy exuberance
entirely
F
fallacious fiery forfeit
fallacy finally formerly
familiar financially forty
fascinate forcibly fourth
February foreign fulfill
fictitious foresee fundamentally
G
gauge governor guard
generally grammar guerrilla
genius grievous guidance
government guarantee
H
handkerchief hemorrhage hoping
happily heroes humorous
harass hesitancy hypocrisy
height hindrance hypocrite
heinous hoarse
I
ideally independent interference
idiosyncrasy indicted interpret
ignorance indispensable interrupt
imaginary inevitable introduce
immediately inoculate irrelevant
implement insurance irresistible
incidentally intelligence island
incredible intercede
K
knowledge
L
laboratory license literally
legitimate lieutenant loneliness
leisure lightning loose
length likelihood lose
lenient likely luxury
M
magazine medieval misspelled
maintain millionaire mortgage
maintenance miniature mosquito
manageable minor mosquitoes
maneuver minutes murmur
marriage mischievous muscle
mathematics missile mysterious
medicine
N
narrative neutron noticeable
naturally niece nowadays
necessity ninety nuclear
neighbor ninth nuisance
neither
O
obedience omission oppression
obstacle omit optimism
occasionally omitted ordinarily
occurred opinion origin
occurrence opponent outrageous
official opportunity overrun
P
panicky piece prevalent
parallel pitiful primitive
parliament planning principle
particularly playwright privilege
peaceable possessive probably
peculiar potato procedure
R
realistically really receipt
realize recede receive
recognize religious reservoir
recommend remembrance resistance
reference reminiscence restaurant
referred repetition rheumatism
relevant representative rhythmical
relieving resemblance roommate
S
sacrifice skeptical subtle
safety skiing succeed
salary soliloquy succession
satellite sophomore sufficient
scenery souvenir summary
schedule specifically supersede
secede specimen suppress
secretary sponsor surprise
seize spontaneous surround
separate statistics susceptible
sergeant stopped suspicious
several strategy syllable
shining strength symbol
simile strenuous symmetrical
simply stubbornness synonymous
sincerely subordinate
U
unanimous unnecessary usage
unconscious until usually
undoubtedly
V
vacuum vengeance villain
valuable vigilant violence
varies village visible
W
warrant wherever women
weather/whether wholly writing
Wednesday whose/who’s written
weird woman
XYZ
yacht your/you’re zoology
yield
Instructions: Rewrite the misspelled words from the following sentences below.
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10. excepton
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11. necesary
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12. recomend
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13. tempereture
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15. decieve
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16. reciept
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17. begining
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18. honestie
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19. beleive
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20. enviroment
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Answer: aisle
Answer: vengeance
Answer: guessed
Answer: lovable
Answer: Who’s
Answer: Whose
Answer: stationery
Answer: manageable
10. excepton
Answer: exception
11. necesary
Answer: necessary
12. recomend
Answer: recommend
13. tempereture
Answer: temperature
14. theif
Answer: thief
Answer: deceive
16. reciept
Answer: receipt
17. begining
Answer: beginning
18. honestie
Answer: honesty
19. beleive
Answer: believe
20. enviroment
Answer: environment
6
LESSON 6
Examples:
Check it out!
Peter lives in a small town in Tennessee.
Examples:
Example:
Example:
Example:
Example:
Example:
Example:
Example:
Example:
Example:
• Show possession
• Form contractions
• Substitute for omitted letters in other words
and numbers
To show possession
Examples:
Example:
Example:
To form contractions
EXERCISE – verbs
Answer: blocks
Explanation: In a sentence, the subject and verb must agree. ‘Cloud’ is
a singular subject and ‘blocks’ is a singular verb.
Answer: signifies
Explanation: In a sentence, the subject and verb must agree. ‘Bell’ is a
singular subject and ‘signifies’ is a singular verb.
Answer: shades
Explanation: In a sentence, the subject and verb must agree. ‘Trees’ is
a plural subject and ‘shade’ is a plural verb.
Answer: fills
Explanation: In a sentence, the subject and verb must agree. ‘Flower’
is a singular subject and ‘fills’ is a singular verb.
Answer: pays
Explanation: In a sentence, the subject and verb must agree. ‘Customer’
is a singular subject and ‘pays’ is a singular verb.
Answer: splashes
Explanation: In a sentence, the subject and verb must agree. ‘Seals’ is
a plural subject and ‘splash’ is a plural verb.
VERSION 5.0 • Business Writing • 107
• WIN CAREER SOLUTIONS •
Level 2
LESSON 6
7. He (play) the guitar like a professional.
Answer: plays
Explanation: In a sentence, the subject and verb must agree. ‘He’ is a
singular subject and ‘plays’ is a singular verb.
Answer: flies
Explanation: In a sentence, the subject and verb must agree. ‘Airplanes’
is a plural subject and ‘fly’ is a plural verb.
Answer: supplies
Explanation: In a sentence, the subject and verb must agree. ‘Restaurant’
is a singular subject and ‘supplies’ is a singular verb.
Answer: were
Explanation: In a sentence, the subject and verb must agree. ‘Trucks’
is a plural subject and ‘were’ is a plural verb.
Answer: has
Explanation: In a sentence, the subject and verb must agree. ‘Letter’ is
a singular subject and ‘has’ is a singular verb.
Answer: have
Explanation: In a sentence, the subject and verb must agree. ‘Friends’
is a plural subject and ‘have’ is a plural verb.
Answer: do
Explanation: In a sentence, the subject and verb must agree. ‘You’ is a
singular subject and ‘do’ is a singular verb.
Answer: isn’t
Explanation: In a sentence, the subject and verb must agree. ‘It’ is a
singulr subject and ‘isn’t’ is a singular verb.
Answer: have
Explanation: In a sentence, the subject and verb must agree. ‘Kittens’
is a plural subject and ‘have’ is a plural verb.
Answer: were
Explanation: In a sentence, the subject and verb must agree. ‘Runners’
is a plural subject and ‘were’ is a plural verb.
Answer: do
Explanation: In a sentence, the subject and verb must agree. ‘Trees’ is
a plural subject and ‘do’ is a plural verb.
Answer: is
Explanation: In a sentence, the subject and verb must agree. ‘Storm’ is
a singular subject and ‘is’ is a singular verb.
3. Sounds and pictures (are, is) picked up by laser beam from video
discs.
Answer: travel
Explanation: ‘Knowledge and information’ is a compound subject.
Compound subjects joined by ‘and’ are usually plural.
‘Travel’ is a plural verb.
Answer: create
Explanation: In a sentence, the subject and verb must agree. ‘Waves or
electrical signals’ is a compound subject that is plural and
connected by the word ‘or.’ ‘Create’ is a plural verb.
3. Sounds and pictures (are, is) picked up by laser beam from video
discs.
Answer: are
Explanation: In a sentence, the subject and verb must agree. ‘Sounds and
pictures’ is a compound subject that is plural.
‘Are’ is a plural verb.
Answer: watch
Explanation: In a sentence, the subject and verb must agree. ‘People’ is a
plural subject. ‘Watch’ is a plural verb.
Answer: reach
Explanation: In a sentence, the subject and verb must agree.
‘Magazines nor books’ is a plural compound subject.
‘Reach’ is a plural verb.
Answer: come
Explanation: In a sentence, the subject and verb must agree.
‘Entertainment and informaiton’ is a compound subject.
Compound subjects joined by ‘and’ are usually plural.
‘Come’ is a plural verb.
Answer: is
Explanation: In a sentence, the subject and verb must agree. ‘Everyone’ is
a singular subject and ‘is’ is a singular verb.
Answer: have
Explanation: In a sentence, the subject and verb must agree. ‘Several’ is a
plural subject and ‘have’ is a plural verb.
Answer: leaves
Explanation: In a sentence, the subject and verb must agree. ‘Somebody’ is
a singular subject and ‘left’ is a singular verb.
Answer: have
Explanation: In a sentence, the subject and verb must agree. ‘Many’ is a
plural subject and ‘have’ is a plural verb.
Answer: look
Explanation: In a sentence, the subject and verb must agree. ‘Both’ is a plural
subject and ‘look’ is a plural verb.
Answer: sing
Explanation: In a sentence, the subject and verb must agree. ‘All’ is a plural
subject and ‘sing’ is a plural verb.
Answer: was
Explanation: In a sentence, the subject and verb must agree. ‘None’ is a singular
subject and ‘was’ is a singular verb.
Answer: wants
Explanation: In a sentence, the subject and verb must agree. ‘Each of us’ is a
singular subject and ‘wants’ is a singular verb.
Answer: are
Explanation: In a sentence, the subject and verb must agree. ‘Most’ is a plural
subject and ‘are’ is a plural verb.
Answer: sit
Explanation: In a sentence, the subject and verb must agree. ‘Several’ is a plural
subject and ‘sit’ is a plural verb.
Answer: flows
Explanation: In a sentence, the subject and verb must agree. ‘River’ is a singular
subject and ‘flows’ is a singular verb.
Answer: is
Explanation: In a sentence, the subject and verb must agree. ‘Rake’ is a singular
subject and ‘is’ is a singular verb.
Answer: float
Explanation: In a sentence, the subject and verb must agree. ‘Several’ is a plural
subject and ‘float’ is a plural verb.
Answer: is
Explanation: In a sentence, the subject and verb must agree. ‘Bicycle’ is a singular
subject and ‘is’ is a singular verb.
EXERCISE – Apostrophes
7. is not _______________________
1. can not
Answer: can’t
2. will not
Answer: won’t
3. are not
Answer: aren’t
4. they are
Answer: they’re
5. could not
Answer: couldn’t
6. she will
Answer: she’ll
7. is not
Answer: isn’t
8. who will
Answer: who’ll
9. have not
Answer: haven’t
Instructions: Read the situation and write a letter to your manager ex-
plaining whether or not you are in favor of the recommendation and why.
Remember the four C’s we have learned.
Situation:
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Over the last several weeks, there has been much discussion regarding the need
for increased communication between the various work shifts. Currently, the way
the shifts are set up, there is little or no time for associates to discuss issues or
problems that occured during their shift. The shift replacement discovers these
problems as they work. This method does not provide opportunities for the asso-
ciates to practice problem - solving skills or establish trust with each other.
I believe the recommendation you suggested wil provide an opportunity for in-
creased communication between shifts. By having associates stay 15 minutes
later and others arrive 15 minutes earlier than a shift, this will provide time for
individuals to discuss problems and issues that occured during their shift. The
increased communication between shifts will help ensure trust among associates.
Implementing this recommendation should increase communication and improve
productivity, therefore boosting employee morale.
Read the sentences over again in this Idea Web diagram until you grasp the na-
ture of how certain ideas flow or transform into other ideas. Once you understand
this concept, complete the following exercise. Remember, everything flows better
when there is ORDER!
Instructions: Number the sentences below in the sequence in which you think they
should appear in a paragraph or letter format. Also, underline the topic sentence.
________ My job consists mostly of editing articles for for the weekly news.
________ The staff members I work with are extremely helpful in offering
advice and in giving me new ideas.
________ I find that working closely with other personnel is a valuable op-
portunity for building relaitonship skills.
________ Sometimes I take phone orders for the classified ads department.
________ For instance, gossip, criticism, and fault-finding create tension and
promote breakdown in employee communication, therefore work
does not flow effectively.
________ On the other hand, I have learned that in situations where employ-
ees are uncooperative with one another, the employer will suffer
the consequences.
7. The staff members I work with are extremely helpful in offering advice and
in giving me new ideas.
8. I find that working closely with other personnel is a valuable opportunity for
building relationship skills.
9. On the other hand, I have learned that in situations where employees are
uncooperative with one another, the employer wil suffer the consequences.
10. For instance, gossip, criticism, and fault-finding create tension and promote
breakdown in employee communication, therefore work does not flow ef-
fectively.
11. To the contrary, working with a cooperative team enhances satisfaction and
productivity in the daily routine of work.
12. It has been an invaluable experience working at the newspaper in the com-
pany of so many helpful people.
7
LESSON 7
Well, that’s it. I didn’t make it too hard on you,
did I? I hope you’re ready for the Posttest. It’s
OK. You can go back and review before you take
it if you feel the need. I want you to be completely
comfortable with the information. I will warn you
though, this test is pretty comprehensive, so if
you do well on it, you definitely understand the
material! When you are ready, go for it.
1. What are two things to consider when deciding the purpose of your
business writing?
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__________________________ ______________________________
__________________________ ______________________________
__________________________ ______________________________
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_____________________________.
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__________________________
a. operator __________________________
b. men __________________________
d. children __________________________
b. we are __________________________________________
c. do not __________________________________________
e. we will __________________________________________
VERSION 5.0 • Business Writing • 137
• WIN CAREER SOLUTIONS •
Level 2
LESSON 7
30. Use these coordinating conjunctions in a sentence.
a. and __________________________________________
b. but __________________________________________
c. yet __________________________________________
a. unless __________________________________________
b. whenever __________________________________________
c. as long as __________________________________________
a. although __________________________________________
c. because __________________________________________
Instructions: Read the situation and write a letter to your principal explaining
whether or not you are in favor of this recommendation and why. Remember the
four C’s we have learned.
Situation:
You are a teacher in a school district that did not incorporate snow days into the
school year. This year, six snow days have been taken. Three of the days will
be made up through teacher workdays. One recommendation for making up the
additional three days is to have students attend Saturday classes. Please write
a letter to your principal explaining whether or not you are in favor of this recom-
mendation and why.
________________________________________________________________
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140 • Business Writing • VERSION 5.0
• WIN CAREER SOLUTIONS •
Level 2
LESSON 7
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VERSION 5.0 • Business Writing • 141
• WIN CAREER SOLUTIONS •
Level 2
LESSON 7
Suggested Letter:
The make-up for snow days is the topic of many people’s conversations.
I am glad we can make up at least three of these days through scheduled
Teacher Workdays. However, I am concerned about the recent proposal
that requires students to attend classes on Saturdays. Although at first
this may sound like a sensible solution, there are some concerns I have
that you might want to consider.
I suggest adding three additional days to the end of the school year. It is
early enough to make changes to graduation dates. This is just another
recommendation to take into consideration. I am confident the school
district will establish a plan that will work for the majority’s needs.
1. What are two things to consider when deciding the purpose of your
business writing?
Answer: False
Answer: False
Answer: True
Answer: compounding
23. If the subordinate clause is at the beginning of the sentence, where is the
comma placed?
Answer: singular
Answer: walks
Answer: are
Answer: smell
Answer: has
Answer: is (I tried to fool you on this one, the subject is pair, not pliers!)
146 • Business Writing • VERSION 5.0
• WIN CAREER SOLUTIONS •
Level 2
LESSON 7
27. What three ways are apostrophes used?
a. operator
Answer: operator’s
b. men
Answer: men’s
c. Mr. Jones
d. childrens
Answer: children’s
e. Mr. Smith
a. they are
Answer: they’re
b. we are
Answer: we’re
c. do not
Answer: don’t
d. cannot
Answer: can’t
e. we will
Answer: we’ll
a. and
Answer: Jack and Jill went up the hill, and Jack fell down.
b. but
c. yet
Answer: The day was cold, yet we went on the trip anyway.
a. unless
Answer: You will not be able to get into the game unless you bought your
ticket early.
b. whenever
c. as long as
a. although
b. provided that
Answer: Provided that you complete your form correctly, you will be allowed
to attend the conference.
c. because
Answer: Because he forgot to set his alarm, he was late for work.
Part II
33. Write a short business letter using the following information: (Use mixed
format)
Feb. 15, current year, to Charles Brown, purc. dept. manager, Good
Service, Inc., 113 Commerce Street, Nashville, TN 37214 notifying
him that you have sent a catalog and price list that he requested.
Offer volume discounts and inform him that special payment terms
are available, prices are FOB anywhere in the continental U.S. The
writer is Joseph Sanders, sales manager.
It was a pleasure talking to you on the phone about our products. As you
requested, I am enclosing a catalog and a price list of our complete line.
Sincerely,
As of today, I have sent our catalog and price list to Mr. Charles
Brown of Good Service, Inc., Nashville, as per his request. I have
informed him of our volume discounts, special payment terms
available, and FOB shipping policy. Be aware that he may be
calling with questions or comments in the future. Get back with
me if you have any questions.
Get a good night’s rest the night before the test and eat a healthy breakfast
on test day. Your body (specifically your mind) works better when you take
good care of it.
Allow adequate time to arrive at the test site. Being in a rush or arriving
late will likely upset your concentration when you actually take the test.
The answers must be written in blue or black ink, so if you have a favorite
pen, you may want to take it with you. However, the test administrator will
have pens available for your use.
Do not think negatively about the test. The story about the “little engine
that could” is true. You must, “think you can, think you can, think you can.”
If you prepare yourself by writing clear, concise, and complete sentences,
there is no reason why you cannot be successful. Don’t get discouraged;
be persistent.
Prior to the test, relax, close your eyes, take several deep breaths, and think
of a relaxing place or a favorite activity. Visualize this setting for a minute or
two before the test is administered.
resources
ACT, Inc. (1994). WorkKeys Targets for Instruction: Business Writing. Iowa City, IA: ACT.
®