11/7/2016 Bussiness Process

Reengineering
Individual Assignment 5

1901547273
Mhd. Ruddin Rizky
Binus Online Learning |2016
 Tugas Personal ke- 5
(Minggu / Session 9)
Tugas ini Melingkupi Minggu / Session 9 & 10

1. What are the four implementation scenarios and when would you used them?

a) Big Bang: The proposed change is introduced in one major overhaul

b) Parallel: The proposed change is introduced step by step (e.g. by location
or business unit), with the next roll-out starting before the previous one is
finished
c) Relay: The proposed change is introduced step by step, with each roll-out
only starting once the previous one has been completed
d) Combination: A combination of the abovementioned implementation
approaches – perhaps a small pilot and then building up to larger
implementations

2. Why and how will you monitor and adjust the implementation of BPM?

Proyek belumlah selesai sampai implementasinya berhasil dan pengguna merasa

senang dengan hal tersebut. Sering kali pada periode transisi ketika biaya
operasional akan meningkat setelah implementasi dan barulah ketika
keuntungannya mulai dirasakan biaya operasional baru akan menurun.

3. What is a benefit delivery matrix and how does it assist in the benefit realization?

Benefit delivery matrix must continue to be updated during the development phase,
and taken into account during the completion of the People phase.

4. What are the key steps in relation to benefits while handling the project over to the
business?
 Step 1: Benefits Management Framework – Foundation Phases
Step 2: Potential Benefits and Plan – BPM Foundation Phases
Step 3: Baseline and Comparative Measurement – Elaboration Phase
Step 4: Refine and Optimize – Improvement Phases
Step 5: Benefit Details – People and Technology Development & Deployment
Phases
Step 6: Benefits Delivery and Monitoring – Monitoring and Benefit Realization
Phase
Step 7: Value Maximization – Continuous Improvement Phase
Step 8: Project Result
Step 9: Performance Management
Step 10: Feedback Loops

5. Briefly list and explain the step in sustainable performance phase!

Step 1: Fine-tune, Embed and Reward Continuous Improvement

Continuous improvement – mechanism for continual process optimization and
management.
Processes need to be socialized, sufficient support and guide during initial stages
of new processes are essential to ensure continuous improvement within the
organization
Reward initiatives as well as results for process improvements
Step 2: Process Governance
The managing, controlling and reporting of processes within an organization
Step 3: Monitor Continuous Improvement
Main emphasis is now on the correct execution of the processes
Step 4: Maintain Process Models Outputs
Register the change (for example, who is requested the change)
Determine the type of change and the drivers for change
Prioritize changes
Determine impact assessment
Obtain approval for the change
Plan realization of the change
Implement change
Review implementation of the change